Chile
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Chile
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
The fastest overall experience is with WOM
As was the case in the last report, our Chilean users observe their fastest average overall speeds on WOM’s network — this time clocking up 24.5Mbps for Download Speed Experience and 8.8Mbps for Upload Speed Experience. WOM’s lead for Download Speed Experience — 5.4Mbps — over second-placed Entel, is up sharply from the 2Mbps seen in the previous report, as WOM’s score has risen by 5Mbps compared with an increase of 1.6Mbps for Entel. The average overall download speeds that our WOM users see are 28.1% faster than those with Entel.
Entel wins all five 5G experience awards outright
Our Entel users have the best available experience in Chile when streaming video, playing multiplayer games and using over-the-top voice apps on 5G networks. In addition, our Entel users observe the fastest 5G download and upload speeds in the country — 187.7Mbps and 25.5Mbps, respectively.
WOM stays in first place for 5G Availability and 5G Reach
While our Chilean Entel users fare better on 5G experiential and speed metrics, WOM 5G users spend the most time connected to 5G and connect to it in the most locations out of all those they visit. WOM wins the 5G Availability and 5G Reach awards for the second time in a row. It comes top with a score of 32.3% for 5G Availability, more than double second-placed Movistar’s 15.7% and massively ahead of Entel’s 7.7%. The latter means that our Entel 5G users spend less than 10% of their time with an active 5G connection. WOM wins 5G Reach with a score of 5.3 points on a 10-point scale, well ahead of Movistar and Entel’s scores of 4.2 and 3.1 points, respectively.
Our users in Chile have a Fair Video Experience
All three Chilean operators place in the same categories for Video Experience — Fair (48-58). While the award was shared by Entel and WOM in the previous report, Entel has edged into the lead, winning the award outright. It comes top with 56.2 points on a 100-point scale, while WOM and Claro are in second and third place with 54.8 points and 52.3 points, respectively.
Entel users have the most consistent experience in Chile
Entel is the outright winner of the Excellent Consistent Quality and Core Consistent Quality awards for the second report in a row, after it toppled WOM from the winner’s podium in the previous report. Entel wins Excellent Consistent Quality with a score of 62.7% and a lead of 2.8 percentage points over WOM’s 59.9%. For Core Consistent Quality Entel leads with 81.6%, 1.2 percentage points ahead of Claro’s 80.4%.
Mobile Experience Awards
Market Overview
Entel has increased its already strong grip on the mobile network experience awards table — it now wins 10 out of 16 awards outright and shares Voice App Experience with two other operators (Claro and WOM). Entel’s haul reflects the fact that our users on its network observe the fastest average 5G download and upload speeds in Chile and have the best available experience when streaming video, playing multiplayer games and using over-the-top voice apps over 5G networks in the country. Our Entel users also see the most consistent experience in Chile, with the operator winning both Excellent Consistent Quality and Core Consistent Quality outright.
However, Entel hasn’t had everything its way — our WOM users continue to see the fastest average overall speeds (measured across all generations of mobile technology) and WOM continues to win the 5G Availability and 5G Reach awards outright. In addition, WOM and Movistar remain locked in a statistical tie for the Availability award — which recognizes operators for the proportion of time that our users spend connected to 3G or better.
Claro’s 5G plans received a boost in January 2023. Chile’s Antitrust Tribunal (Tribunal de Defensa de la Libre Competencia, TDLC) has ended its opposition to the Chilean telecom regulator’s (Subtel) requests for fixed wireless access spectrum licenses in the 3.5GHz band to be altered to allow the spectrum to be used for mobile services. Subtel said that the restriction meant that the spectrum was underutilized, while TDLC had previously stated that such a change had to be made via a public tender. TDLC’s new position clears the way for Subtel to alter the terms of Claro’s license so that it can use its 3.5GHz spectrum for 5G mobile services.
In the same month, WOM said that it has completed the first of the 4G/5G rural sites that it has committed to deploying to meet the terms of its bid for 700MHz spectrum back in 2021. The operator has to provide 4G coverage to 366 remote towns.
In December 2022, Entel announced that it has more than one million 5G subscriptions, accounting for around 10% of its connections.
Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users’ real video experience including video streams up to 4K quality.
In this report we examine the mobile network experience of the four main mobile network operators in Chile: Claro, Entel, Movistar and WOM, over a period of 90 days starting November 1, 2022 and ending January 29, 2023, to see how they fared. We have used 5G measurements in addition to those from previous generations of mobile network technology when determining the overall scores for each award. As of writing, Claro has yet to launch a commercial 5G service.
Overall Experience
National Analysis
Entel is the new outright winner of the Video Experience award. It comes top with a score of 56.2 points on a 100-point scale, giving it a lead of 1.4 points over second-placed WOM’s 54.8 points. Claro and Movistar are in third and fourth place, respectively, with scores of 52.3 and 49.9 points. All four operators place in the Fair (48-58) category. This means that our users in Chile are, on average, able to stream video at 720p or better with satisfactory loading times and substantial stalling.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
In the last report, all four Chilean operators shared first place for Games Experience. This time around, there is only one winner — Entel. The operator wins outright with a score of 54.9 points, ahead of Claro’s, Movistar’s and WOM’s statistically tied scores of 52.1-52.7 points. Entel’s victory is made possible by a 3.2-point increase in its score since the previous report. The only other operator on which our users saw a statistically significant improvement in their Games Experience since last time is Movistar, with an increase of 1.7 points.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Claro, Entel and WOM share the Voice App Experience award with statistically tied scores of 74.1-74.6 points on a 100-point scale. While Movistar has the same score as Claro, Movistar is not a joint winner because its confidence intervals do not overlap with Entel’s. In the previous report, there was also a three-way tie for first place, but it was between Entel, Movistar and WOM, meaning that Movistar has fallen out of contention for first place and been replaced on the winner’s podium by Claro.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
WOM is once again the outright winner of the Download Speed Experience award, this time with a score of 24.5Mbps. WOM commands a lead of 5.4Mbps over second-placed Entel, up from the 2Mbps seen in the last report. This change was driven by WOM’s and Entel’s scores rising by 5Mbps and 1.6Mbps, respectively. As a result of these changes, our WOM users’ average overall download speeds are 28.1% faster than those seen by Entel users.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
Our WOM users continue to see the fastest average overall upload speeds in Chile. This time WOM wins the Upload Speed Experience award with a score of 8.8Mbps and a lead of 1.3Mbps over second-placed Entel. Movistar and Claro are in third and fourth place, respectively, with scores of 6.7Mbps and 5.1Mbps.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
Entel is the new outright winner of the 5G Video Experience award. It wins with a score of 75.6 points on a 100-point scale and a slender 0.5-point lead over the former winner, Movistar. WOM is in third place with 73 points. All three operators place in the Very Good (68-78) category. This means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling when connected to 5G.
Our users see impressive uplift when we compare their video experience on 5G to that measured across all generations of mobile technology. Our Movistar users see the greatest improvement — 25.2 points, given its 5G Video Experience and Video Experience scores of 75 and 49.9 points, respectively. Our Entel and WOM users see improvements of 19.4 and 18.2 points, respectively.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
Our Chilean Entel users have the best available experience when playing multiplayer mobile games over 5G connections. Entel wins the 5G Games Experience award outright and for the second report in a row, this time with a score of 77.2 points on a 100-point scale and by a margin of 4.3 points over second-placed Movistar. WOM is in third place with 66.9 points.
All three operators’ 5G Games Experience scores have improved significantly compared with those in the last report, with Movistar users seeing the largest improvement — an increase of 11.6 points. Entel’s and WOM’s scores have risen by 3.5 and 4.7 points, respectively.
Entel is the only operator to place in the Good (75-85) category, Movistar and WOM place one rating lower — Fair (65-75). A Good rating means that most users deem their experience acceptable when connected to 5G. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game.
When we compare our users’ 5G Games experience against that across all generations of mobile technology (Games Experience), Entel users saw the largest uplift (22.4 points), followed by Movistar users (20.8 points), with WOM users seeing the smallest uplift (14.1 points).
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
Entel remains the outright winner of the 5G Voice App Experience award. It wins this time with a score of 83.2 points on a 100-point scale, less than one point ahead of second-placed Movistar’s 82.7 points. WOM brings up the rear with 80.3 points. All three operators’ scores have increased significantly from the last report, rising by 1.9-3.7 points, with our Movistar users seeing the largest improvement.
Our Entel, Movistar and WOM users all have a Good (80-87) voice app experience when connected to 5G. This means that many users are satisfied. Some users experience minor quality impairments. Sometimes the background is not quite clear, it may be either hazy or not loud enough. Clicking sounds or distortion are very rarely present. This is one category higher than that seen for the overall Voice App Experience, for which all three operators earn Acceptable (74-80) ratings.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
For the second report in a row, our Entel users see the fastest average 5G download speeds in Chile. Entel wins the 5G Download Speed award outright with a score of 187.7Mbps, 10Mbps ahead of second-placed Movistar. WOM is in last place with 149.7Mbps. Movistar users saw the largest boost in their speeds compared to last time, with a rise of 24.1Mbps (15.7%), followed by WOM users’ 3.9Mbps. Entel’s score is statistically unchanged from the last report.
Our Movistar users see 5G download speeds that are 10.2 times faster than those seen across all mobile technology generations (Download Speed Experience), while Entel’s and WOM’s 5G Download Speed scores are 9.8 and 6.1 times faster, respectively, than their Download Speed Experience scores.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
Entel is once again the outright winner of the 5G Upload Speed award. It wins this time with a score of 25.5Mbps and a lead of 4.1Mbps over second-placed WOM’s 21.4Mbps. Movistar is in third place with 18.8Mbps. Only Movistar’s and WOM’s scores have statistically changed since the last report, rising by 7Mbps (59.7%) and 1.5Mbps (7.4%), respectively.
Our Entel users see the largest uplift — 3.4 times faster — when we compare 5G upload speeds against those seen across all generations of mobile technology (Upload Speed Experience). Movistar’s and WOM’s 5G Upload Speed scores are 2.8 and 2.4 times faster, respectively, than those for Upload Speed Experience.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
Claro
Entel
Movistar
WOM
National Analysis
Movistar and WOM continue to be locked in a statistical tie for the Availability award, with scores of 97.4-97.7%. Similarly, Claro and Entel are still tied for third place with scores of 96.5-96.6% — the proportion of time that our Claro and Entel users are connected to 3G or better. All four operators’ scores are statistically unchanged from the previous report.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
WOM continues to keep a tight grip on the 5G Availability award. It wins this time around with a score of 32.3%, more than double second-placed Movistar’s 15.7%. Entel is in last place with 7.7%.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
WOM is the outright winner of the 5G Reach award for the second report in a row. It wins this time with a score of 5.3 points on a 10-point scale, giving it a lead of 1.1 points over second-placed Movistar’s 4.2 points. Entel is in third place with 3.1 points.
Definitions
5G Reach measures how users experience the geographical extent of an operator’s 5G network. It analyzes the average proportion of locations where users were connected to a 5G network out of all the locations those users have visited. In simple terms, 5G Reach measures the 5G mobile experience in all the locations that matter most to everyday users – i.e. all the places where they live, work and travel. 5G Reach for each operator is measured on a scale from 0 to 10.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
Our Entel users once again see 4G in the most locations out of all those visited by our users, regardless of their choice of operator. Entel wins the 4G Coverage Experience award outright, this time with a score of 8.5 points on a 10-point scale. Movistar is in second place with 8.1 points, while WOM and Claro are in third and fourth place, respectively, with scores of 7.6 points and 7.3 points.
Definitions
4G Coverage Experience measures how mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.
In simple terms, 4G Coverage Experience measures the mobile coverage experience in all the locations that matter most to everyday users — i.e. all the places where they live, work and travel. It considers all the areas that Opensignal users visit, the portion of locations that 4G is available to them, and locations that more users visit have higher importance to them.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
Consistency
National Analysis
For the second report in a row, Entel users have the highest percentage of tests that meet the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games. Entel is therefore once again the outright winner of the Excellent Consistent Quality award. It wins with a score of 62.7%, giving a lead of 2.8 percentage points over second-placed WOM’s 59.9%. Claro and Movistar are in third and fourth place, respectively, with scores of 56.2% and 55.7%.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Excellent Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games.
National Analysis
Entel is the outright winner of the Core Consistent Quality award, winning it for the second time in a row in Opensignal mobile network experience reports. 81.6% of our Entel users’ tests meet the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing. This gives Entel a lead of 1.2 percentage points over second-placed Claro’s score of 80.4%. Movistar and WOM are in third and fourth place, respectively, with scores of 78.9% and 77.3%.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Core Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience