United Arab Emirates
Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
United Arab Emirates
Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
Key Findings
Etisalat wins both overall speeds awards
Our Etisalat users enjoyed the fastest average overall speeds in the United Arab Emirates, as the operator wins both Download Speed Experience and Upload Speed Experience awards again, with scores of 51.1 Mbps and 11.4 Mbps, respectively. In Download Speed Experience, Etisalat increased its lead over du from 12.6 Mbps seen in the previous report to 15.4 Mbps this time around. However, both du and Etisalat saw impressive increases in their average overall download speeds since the last report, of 29.7% and 27.4%, respectively.
Etisalat jumps on the winners’ podium for 5G Download Speed after an impressive speed boost
In the previous report, du won 5G Download Speed outright. This time around, Etisalat forced a statistical tie against the previous sole winner, thanks to a stunning boost in our Etisalat users’ average 5G download speeds of 53.1 Mbps (18.4%), since the last report. With no statistically significant change in du’s score, both operators end as joint winners of 5G Download Speed award, with scores in the 316.6-341.2 Mbps. Etisalat remains the sole winner of the other 5G speed award — 5G Upload Speed, with a score of 30.3 Mbps.
Du seizes the Voice App Experience award from Etisalat
Du is the new outright winner of the Voice App Experience due to a 2.9 point increase in its score. The operator wins the award outright with a score of 75.8 points on a 100 point scale — 2.1 points ahead of the previous sole winner. Du placed in the Acceptable (74-80) category, which means perceptible call quality impairments were experienced by some users, but listeners were generally able to comprehend without repetition.
Etisalat rates Excellent for 5G Video Experience
Etisalat wins both video experience awards outright. It retains Video Experience with a score of 59.4 points, 10.9 points ahead of du. However, both operators scored significantly higher in 5G Video Experience. Etisalat wins this award outright for the second consecutive time, with a score of 76.6 points, while du scored 69.2 points. As a result, our Etisalat users had an Excellent (75 or above) experience when streaming mobile video over 5G, while those on du’s network had a Very Good (65-75) experience instead. In both cases, Emirati operators placed two categories higher than what they did for Video Experience.
Du remains unmatched for both 5G extent awards
Both 5G Availability and 5G Reach awards go to du, as it wins them for the third and second time in a row, respectively. The operator is the sole winner of 5G Availability, as our du 5G users had an active 5G connection for 19.6% of the time — 7.9 percentage points higher than Etisalat’s score. In 5G Reach, du wins with a score of 5.1 points on a 10-point scale. However, Etisalat is catching up, as it has whittled away at du’s lead and halved the gap from 1.5 points seen in the previous report to 0.7 points this time around.
Our Etisalat users once again had the most consistent experience in the UAE
Etisalat wins both Opensignal consistency awards for the second consecutive time in Opensignal reports. It claims Excellent Consistent Quality (HD video, group video conference calls and gaming) with a score of 70.2% and Core Consistent Quality (lower performance applications including SD video, voice calls and web browsing) with a score of 79.1%. These scores reflect the percentage of users’ tests in which the operator met the minimum recommended performance thresholds. Etisalat commands leads of 9.5 and 8.4 percentage points over second-placed du, respectively.
Mobile Experience Awards
Market Overview
In Opensignal's latest United Arab Emirates Mobile Network Experience report, Etisalat collects the most awards. The operator wins seven awards outright — both video awards, three out of four speed awards and both consistency awards. Du’s award haul consists of four awards claimed outright — both measures of a 5G network’s extent (5G Availability and 5G Reach), as well as two overall experiential metrics — Games Experience and Voice App Experience, the latter award snatched away from Etisalat. Both operators share the remaining four awards — up from just one joint victory, 5G Games Experience, seen in the previous report.
In the recent 5G Global Mobile Network Experience Awards 2022 report, Opensignal recognized du and Etisalat across several categories. Both operators saw one of the highest 5G to 4G improvements in the world in Download Speed, Upload Speed and Games Experience, with du making it to the Video Experience list as well. Du is also one of 5G Global High Performers for 5G Availability, 5G Reach and 5G Download Speed, while Etisalat — for 5G Download Speed and 5G Upload Speed.
Our results in this report are based on measurements collected across all major mobile operators in the United Arab Emirates — du and Etisalat — over the period of 90 days between July 1, 2022 and September 28, 2022, to see how they fared.
Overall Experience
National Analysis
Just like in the previous report, Etisalat takes home Video Experience, this time with a score of 59.4 points. It commanded an impressive lead of 10.9 points ahead of second-placed du. Etisalat placed in the Good (55-65) category, while du landed in a category below — Fair (40-55)
Our 5G users on both du and Etisalat enjoyed a better user experience, as both operators placed one category higher than in Video Experience. Our 5G users on du’s network enjoyed Good (55-65) video services, with a 12.1 points higher score compared to its Video Experience result. Meanwhile, Etisalat rated as Very Good (65-75), with a score 9.8 points higher than its Video Experience. A Very Good Video Experience means generally fast loading times and only occasional stalling but the experience might have been somewhat inconsistent across users and/or video providers/resolutions.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
It is the second triumph in a row for du in Games Experience, as the operator wins outright, with a score of 64.4 points — 7.1 points ahead of its rival, Etisalat, which scored 57.3 points. The winner increased its lead over Etisalat by 2.6 points, compared to the previous report. However, both operators remained in the same category, Poor (40-65), with du just 0.6 points shy of the Fair (65-75) category.
Our 5G users observed no statistically significant difference between the Emirati mobile operators in terms of their overall experience when playing real-time multiplayer mobile games. Both du and Etisalat rated as Fair (65-75), as their Games Experience — 5G Users scores were 4.8 and 11.6 points higher, respectively, than their overall Games Experience results. A Fair rating means users found their experience to be average and the majority of players reported that they noticed a delay between their actions and the outcomes of the game.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Du’s Voice App Experience score increased by 2.9 points since the previous report. As a result, du pulls ahead of the previous sole winner Etisalat and wins the award outright with a score of 75.8 points on a 100-point scale — 2.1 points ahead of its competitor. Du placed in the Acceptable (74-80) category, which means perceptible call quality impairments experienced by some users, but listeners were generally able to comprehend without repetition.
Looking at Voice App Experience — 5G Users, both operators were in a statistical tie, with scores of 77.8-78.6 points.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Our Etisalat users enjoyed the fastest average overall download speeds in the United Arab Emirates. The operator wins Download Speed Experience outright, with a score of 51.1 Mbps. Etisalat increased its winning margin over du from 12.6 Mbps seen in the previous report to 15.4 Mbps this time around — meaning 43.2% faster speeds experienced by our Etisalat users compared to our du’s users. Both du and Etisalat saw sizeable boosts in their average overall download speeds since the last report, of 8.2 Mbps (29.7%) and 11 Mbps (27.4%), respectively.
Compared to all users, our 5G users saw much faster average overall download speeds on both du and Etisalat’s networks, clocking in at 106 Mbps and 114.9 Mbps respectively. This means three times faster average overall download speeds on du’s network for our 5G users and 2.3 times faster on Etisalat’s network.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
Etisalat triumphs in Upload Speed Experience, with a score of 11.4 Mbps. du comes second, 2.3 Mbps behind the winner — however, this was slightly narrower than the gap of 2.7 Mbps that was seen in the previous report. Our users on both networks enjoyed increases in average overall upload speeds — 1.6 Mbps (20.4%) for du and 1.2 Mbps (11.2%) for Etisalat.
Looking at Upload Speed Experience — 5G Users, Etisalat commanded a lead over du’s of 2 Mbps. Our 5G users enjoyed 1.4 times faster average overall upload speeds on Etisalat’s network and 1.5 faster on du’s network than all our users.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
On top of Video Experience, Etisalat wins the other video award outright — 5G Video Experience. It does so for the second consecutive time, with a score of 76.6 points on a 100-point scale — 7.4 points ahead of du.
Emirati operators saw significantly higher 5G Video Experience results compared to their Video Experience results — 20.7 points higher for du and 17.2 higher for Etisalat. Consequently, they placed two categories higher than what they did for Video Experience. Etisalat rated as Excellent (75 or above) — meaning fast loading times and almost non-existent stalling — while du placed in the Very Good (65-75) category.
In the recent 5G Global Mobile Network Experience Awards 2022 report, du was one of the operators that saw one of the biggest 5G to 4G uplifts worldwide in terms of mobile video streaming — 44.6%.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
Etisalat and du remain locked in a statistical tie for 5G Games Experience, with scores of 74.3–75.1 points, seeing no statistically significant changes since the previous report. Du and Etisalat’s 5G Games Experience scores were 9.9 points and 17.9 points higher than their Games Experience scores, respectively.
Both operators were featured in the recent 5G Global Mobile Network Experience Awards 2022 report in the 5G Global Impact — Games Experience category, which recognized global operators with the highest 5G to 4G uplift in the world. Etisalat and du were among the 5G Global Rising Stars for 5G Games Experience — which means their 5G Games Experience scores made one of the biggest improvements between the first half of 2021 and the first half of 2022, globally.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
Previously, Etisalat was the sole winner of the 5G Voice App Experience award, but this time du joins the winners’ podium. Both operators jointly win with scores of 80.2-80.3 points and placed in the Good (80-87) category. This means many users were satisfied but some experienced minor quality impairments.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
Our Etisalat users enjoyed an impressive rise in their average 5G download speeds of 53.1 Mbps (18.4%) — which allowed the operator to force a statistical tie against the previous sole winner du. Both operators claim the top spot as joint winners of 5G Download Speed award, with scores of 316.6-341.2 Mbps. Du’s 5G Download Speed was 8.9 times faster than its overall Download Speed Experience score — meanwhile, Etisalat saw a slightly smaller but still impressive difference of 6.7 times.
Emirati operators were recognized as 5G Global High Performers for 5G Download Speed in the recent 5G Global Mobile Network Experience Awards 2022 report. On top of that, du came third in the world in the 5G Global Impact — Download Speed category, with an impressive 5G to 4G download speed uplift score of 1051.9%. Etisalat made it to the top 30 operators in the same category as well, with a score of 589.4%
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
Etisalat remains unbeaten for 5G Upload Speed, as the operator claims the award outright for the third time in a row. This time, it triumphs with a score of 30.3 Mbps — 5.5 Mbps ahead of du. Etisalat’s lead decreased from 8.5 Mbps, due to a 10.4% decline in its score, while du’s score remained statistically unchanged. Both operators’ 5G Upload Speed scores were 2.7 times faster than their Upload Speed Experience results.
We recognized Etisalat as one of the 5G Global High Performers for 5G Upload Speed in the recent 5G Global Mobile Network Experience Awards 2022 report. It also featured in 5G Global Impact — Upload Speed, along with du, and in Global Rising Stars — 5G Upload Speed.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
du
Etisalat
National Analysis
Thanks to a 0.5 percentage point increase in its score, du joined Etisalat on the winners’ podium for Availability. Both operators jointly win this award with statistically tied scores of 98.4-98.5%. The scores reflect the percentage of time Opensignal users spent connected to 3G or better services.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
Du remains unmatched for 5G Availability, as it wins the award outright for the third consecutive time — the only winner of this award since we added it to our reports. Our 5G users had an active 5G connection 19.6% of the time on du’s network — which was 7.9 percentage points higher than Etisalat’s score of 11.7%.
Du was one of the 5G Global High Performers for 5G Availability in Opensignal 5G Global Mobile Network Experience Awards 2022 report.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
Du takes the top spot for 5G Reach, winning it outright for the second time in a row with a score of 5.1 points on a 10-point scale — ahead of Etisalat’s score of 4.4 points. This score means our du users were able to connect to 5G services in more than five out of 10 locations they visited. Etisalat is catching up, as it has whittled away at du’s lead having it from the 1.5 points seen in the previous report to just 0.7 points.
Notably, Opensignal recognized du as one of the 5G Global High Performers for 5G Reach in Opensignal’s 5G Global Mobile Network Experience Awards 2022 report.
Definitions
5G Reach measures how users experience the geographical extent of an operator’s 5G network. It analyzes the average proportion of locations where users were connected to a 5G network out of all the locations those users have visited. In simple terms, 5G Reach measures the 5G mobile experience in all the locations that matter most to everyday users – i.e. all the places where they live, work and travel. 5G Reach for each operator is measured on a scale from 0 to 10.
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
Consistency
National Analysis
For the second time since Opensignal added this award to its United Arab Emirates reports, Etisalat wins Excellent Consistent Quality — this time with a score of 70.2% and a lead of 9.5 percentage points over du. This means Etisalat was the network that met the minimum recommended performance thresholds for HD video, group video conference calls and gaming in 70.2% of users’ tests. The runner-up observed an increase in its score of 1.4 percentage points, while the winner’s score remained statistically unchanged.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Excellent Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games.
National Analysis
Similar to Excellent Consistent Quality, Etisalat triumphs in Core Consistent Quality for the second time in a row, with a score of 79.1%. The operator defends the award with a winning margin of 8.4 percentage points over du. The runner-up is catching up with the winner, as du’s score increased by 1.8 percentage points since the previous report, while Etisalat’s score — only by 0.4 percentage points.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Core Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience