Poland
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Poland
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
Plus remains unmatched for 5G Download Speed Experience
Our Plus users once more enjoyed the fastest average 5G download speeds in Poland, as the operator claims the award for the third consecutive time, with a score of 121.6 Mbps — more than twice as fast as second-placed Play. Plus saw an impressive 5G to overall uplift of 5.1 times, while other Polish mobile operators observed more modest uplifts ranging from 60.9% for T-Mobile to nearly 94% for Play.
Orange wins Games Experience outright for the second time in a row
Orange successfully defends its Games Experience award with a score of 67.7 points, after winning it outright for the first time in the previous report. The operator wins with a margin of around 2.5 points over T-Mobile and Play which are in a statistical tie for second place, while Plus brings up the rear with a score of 62.1 points. However, Orange and T-Mobile jointly win the other gaming experience award — 5G Games Experience.
Our Plus users enjoyed Excellent 5G Video Experience
Plus retains the 5G Video Experience award, winning it outright for the second time in a row, with a score of 77.6 points. It was the only operator in Poland to rate as Excellent (75 or above), while other mobile networks in Poland placed in the category below — Very Good (65-75). This feat is all the more impressive as Plus places last in overall Video Experience, behind its competitors — with Orange and T-Mobile jointly winning in that category. Compared to its Video Experience score, Plus saw a stunning boost of 32.1 points with its 5G Video Experience score, bringing it up three categories, from Fair (40-55).
Orange and T-Mobile go head-to-head, having tied in nine categories
T-Mobile had 11 shared victories this time around, while Orange — ten. Our users observed a series of joint wins between Orange and T-Mobile, as both operators were statistically tied for nine awards — including eight two-way statistical ties between them and one three-way statistical tie with Play. In the previous report, Orange and T-Mobile shared only four awards. Orange triumphed in Download Speed Experience, 5G Upload Speed and Core Consistent Quality outright but now it shares these awards with T-Mobile. In addition, T-Mobile and Play are now joint winners for Upload Speed Experience along with the previous sole winner Orange. However, Orange joins T-Mobile on the winners’ podium for Excellent Consistent Quality.
Plus and T-Mobile jointly win both 5G extent awards
There were two three-way statistical ties between Play, Plus and T-Mobile for 5G Availability and 5G Reach in the previous report. However, Play drops from the winners’ podium for both 5G extent awards, meaning Plus and T-Mobile are now joint winners for both. They win 5G Availability with scores of 12.2-14% and 5G Reach with scores of 3.1-3.7 points on a 10 point scale. Play shared the third place with Orange in these metrics — however, both operators retain the third coverage award — Availability — that they jointly won in the previous report.
Mobile Experience Awards
Market Overview
In Opensignal's latest Poland Mobile Network Experience report, we saw a two-horse race between Orange and T-Mobile, as both operators won 11 awards each out of 15 available, while tying with each other in eight categories — and additionally with Play in Upload Speed Experience. Orange retained one outright win for Games Experience — down from five in the previous report — while T-Mobile had no sole victories this time around, as it now shares Excellent Consistent Quality with Orange. Orange and T-Mobile jointly win both awards measuring 5G extent as well — 5G Availability and 5G Reach.
Compared to Orange and T-Mobile’s award haul, both Plus and Play’s collections are significantly smaller. Plus wins two awards outright and two jointly — down from two sole and three shared victories in the previous report. It keeps a firm grip on 5G Video Experience and 5G Download Speed awards and as a result, it has now the most outright wins in Poland under its belt. Play slipped off the winners’ podium in four categories, but managed to tie for Upload Speed Experience — as a result, its award haul decreased from five to two joint wins, as it also retained the Availability award, shared with Orange.
Comparing Polish operators’ 5G metrics scores — especially 5G Download Speed — to other markets in the world, Polish networks are lagging behind the global frontrunners, with only Plus hitting the 100 Mbps mark with its 5G Download Speed score. The Digital Poland Association (Cyfrowa Polska), a Polish industry body, has urged the Polish government to license the 3.5GHz band for 5G deployments, as the COVID-19 pandemic and ongoing administrative changes inhibited the awarding process. Poland remains the only EU country — aside from the Netherlands — yet to assign 3.5 GHz licenses to its mobile operators. Polish operators currently use 2.1 GHz and 2.6 GHz bands for their 5G rollouts — all of them renewed their 2.1 GHz licenses for nearly PLN1.4 billion ($296 million), until the end of 2037.
T-Mobile commenced switching off its national 3G network in September 2022, planning to complete the nationwide shutdown by the end of 2023. Meanwhile, Orange announced it has more than one million 5G devices on its network, while Play focuses on expanding its converged services, as it extends the reach of its fiber-optic internet and digital services to another two million households in Poland.
Our results in this report are based on measurements collected across all major mobile operators in Poland – Orange, Play, Plus and T-Mobile – over the period of 90 days between August 1, 2022 and October 29, 2022, to see how they fared.
Overall Experience
National Analysis
Orange and T-Mobile jointly win the overall Video Experience award once again, with statistically tied scores of 53-54.6 points — as they saw drops in their scores compared to the previous report, of 2.9 and 2.5 points, respectively. Play comes third, with a score of 51 points, while Plus brings up the rear, 5.5 points behind Play. All Polish operators placed in the Fair (40-55) category — which means a category lower for Orange and T-Mobile, as they rated as Good (55-65) previously.
A Fair Video Experience rating means not a good experience either for higher resolution videos (very slow loading times and prolonged stalling) or for some video streaming providers. The experience on lower resolution videos from some providers might have been sufficient though.
Orange, Play and T-Mobile saw the highest, statistically tied scores in Video Experience — 5G Users, in the 58-60.1 points range — and as a result, they all placed in the Good (55-65) category. Compared to the overall scores seen by our users on average, our 5G users saw their overall video experience scores improve by 4.4 points for T-Mobile, 7 points for Play, 7.1 points for Orange and 9.2 points for Plus.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
Orange wins the Games Experience award with a score of 67.7 points, claiming it outright for the second time in a row. The operator commands a lead of around 2.5 points over T-Mobile and Play which were in a statistical tie for second place, while Plus brings up the rear with a score of 62.1 points — however, it had a jointly highest score for Games Experience — 5G Users, statistically tied with Orange. In Games Experience, all operators observed declines in their scores, ranging from 3.3 points for Play to 4.5 points for Plus.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Orange and T-Mobile remain joint winners for Voice App Experience, scoring 78.2-78.5 points on a 100-point scale — around 0.9 points ahead of Play and around 2.2 points ahead of Plus. All Polish operators placed in the Acceptable (74-80) category. This means some users were satisfied, but perceptible call quality impairments were experienced by some users. Clicking sounds of short duration or distortion were heard, and/or the volume may not have been sufficiently loud. Listeners were generally able to comprehend without repetition.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
T-Mobile forced a statistical tie against Orange and jumps on the winners’ podium for Download Speed Experience. This happened as our T-Mobile users enjoyed an increase in their average overall download speeds of 1.7 Mbps (5.7%), while their Orange peers observed a decline of 1.5 Mbps (4.7%). Both operators win this award with statistically tied scores of 30.9-31.9 Mbps — while Play follows suit and takes the third spot, around 1.3 Mbps behind the joint winners. Plus comes last with a score of 23.9 Mbps, the only operator with a score below the 30 Mbps mark.
Looking at Download Speed Experience — 5G Users, Orange, Play and Plus were in a statistical tie for the highest score, ranging from 44 to 45.7 Mbps. Our 5G Users on Plus saw the highest increase in their average download speeds, compared to overall Download Speed Experience results, of 20.1 Mbps — followed by Orange (14.8 Mbps) and Play (14 Mbps), while T-Mobile saw a more modest increase of 9.4 Mbps and placed last in this metric.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
Orange, Play and T-Mobile all jointly win Upload Speed Experience, with scores of 7.8-8.1 Mbps. This is a change compared to the previous report when Orange was the sole winner of this award. Plus trails behind in last place, losing by 1.6-1.9 Mbps to the winners.
Our 5G users saw no statistically significant difference between Orange and T-Mobile, as both operators had the highest, statistically tied scores of 9.3-10 Mbps. Orange also observed the highest increase in speeds, compared to the overall Upload Speed Experience, of 2 Mbps.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
Plus keeps the 5G Video Experience award in a firm grasp, winning it outright for the second consecutive time, with a score of 77.6 points — at least 3.6 points ahead of Orange and T-Mobile which were in a statistical tie for second place. Plus was the only operator in Poland to rate as Excellent (75 or above), while other mobile networks in Poland placed in a category below — Very Good (65-75). This feat is all the more impressive as Plus placed last in overall Video Experience, lagging behind its other Polish operators.
An Excellent 5G Video Experience rating means a very consistent experience across all users, video streaming providers and resolutions tested when connected to 5G, with fast loading times and almost non-existent stalling when connected to 5G. Meanwhile, a Very Good rating means generally fast loading times and only occasional stalling but the experience might have been somewhat inconsistent across users and/or video providers/resolutions.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
In the previous report, we observed a three-way statistical tie for 5G Games Experience award between Orange, Play and T-Mobile. This time around, Play slipped off the winners’ podium, leaving only Orange and T-Mobile as joint winners, with scores of 75.9-77.6 points on a 100 point scale.
Both Orange and T-Mobile placed in the Good (75-85) category, meaning most users deemed the experience acceptable and did not experience a delay between their actions and the game when connected to 5G. Play and Plus rated as Fair (65-75) — users found the experience average, the majority of players reported that they noticed a delay between their actions and the outcomes in the game.
Compared to Games Experience scores, T-Mobile saw the highest increase in its 5G Games Experience score, of 12 points — followed by Orange (8.1 points), Plus (7.2 points) and Play (5.9 points).
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
All four Polish operators shared the 5G Voice Experience award in the previous report. However, only Orange and T-Mobile remain on the winners’ podium this time around, with scores of 81.8-82.3 points on a 100-point scale. Play and Plus were in a statistical tie for third place, with scores in the 79.3-80.1 points.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
Plus wins 5G Download Speed for the third time in a row, remaining its only holder since Opensignal first introduced it in November 2021. Our Plus users enjoyed the fastest average 5G download speeds in Poland, clocking in at 121.6 Mbps — more than twice as fast as second-placed Play, which scored 58.4 Mbps. Orange and T-Mobile were in a statistical tie for third place, with scores of 51.3-52.1 Mbps.
Plus 5G Download Speed result is especially impressive, as the operator placed last in Download Speed Experience, with a score of 23.9 Mbps. This means Plus saw an impressive 5G uplift of 5.1 times compared to its Download Speed Experience. At the same time, other Polish mobile operators observed more modest increases compared to their Download Speed Experience scores. Orange and T-Mobile saw increases of 68.6% and 60.9% respectively, while Play saw a higher increase, of 93.9%.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
T-Mobile joins Orange on the winners’ podium for 5G Upload Speed as both operators share this award with scores of 21.4-21.9 Mbps. This was possible due to a 3 Mbps (12%) drop in Orange’s score as T-Mobile’s score was statistically unchanged. Play comes third, 4.6-5.2 Mbps behind the winners and Plus brings up the rear with a score of 13.9 Mbps. Compared to Upload Speed Experience scores, Orange and T-Mobile’s 5G Upload Speed scores were 2.7 times faster, while Plus and Play’s — 2.3 and 2.2 times faster, respectively.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
Orange
Play
Plus
T-Mobile
National Analysis
Orange and Play remain joint winners for Availability, with scores of 98-98.1% — which is the proportion of time our Orange and Play users had either a 3G, 4G or 5G connection. Both operators beat third-placed T-Mobile by 1.4 percentage points on average. Plus comes in last place, 2 percentage points behind T-Mobile. T-Mobile’s score dropped by 0.7 percentage points since the last report, but other operators’ scores remained statistically unchanged.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
There was a three-way statistical tie between Play, Plus and T-Mobile for 5G Availability in the last report — however, Play’s score decreased by 2.9 percentage points, while other Polish operators’ scores remained statistically unchanged. As a result, Plus and T-Mobile jointly win 5G Availability, with scores of 12.2-14% — which reflect the amount of time our 5G users remained connected to 5G services. Play shares third place with Orange, with scores of 9.8-10.2%.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
National Analysis
Similar to 5G Availability, Play loses its spot on the winners’ podium, leaving Plus and T-Mobile as joint winners, with scores of 3.1-3.7 points on a 10 point scale. These results mean our Plus and T-Mobile users were connected to a 5G network in at least three out of every ten locations they visited. Play and Orange are in a statistical tie for third place.
Definitions
5G Reach measures how users experience the geographical extent of an operator’s 5G network. It analyzes the average proportion of locations where users were connected to a 5G network out of all the locations those users have visited. In simple terms, 5G Reach measures the 5G mobile experience in all the locations that matter most to everyday users – i.e. all the places where they live, work and travel. 5G Reach for each operator is measured on a scale from 0 to 10.
Map Definition
The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.
Consistency
National Analysis
Orange tied against T-Mobile for Excellent Consistent Quality due to a small increase in Orange’s score of 0.3 percentage points, while T-Mobile’s score declined by 1.7 percentage points. Both operators are joint winners of this award, which means these networks met the minimum recommended performance thresholds for HD video, group video conference calls and gaming in the highest number of users’ tests in Poland — 80.6-80.9%. Third-placed Play narrowed the gap between it and the frontrunners due to a 5.7 percentage point increase, while Plus’ score remained statistically unchanged.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Excellent Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games.
National Analysis
Orange and T-Mobile met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing in 91.3-91.4% of users’ tests — and, as a result, they are joint winners for Core Consistent Quality. Orange was the previous sole winner of this award, but its score declined by 0.2 percentage points since the previous report, while T-Mobile’s score increased by the same value. However, it was Play that saw the highest improvement in its Core Consistent Quality score, of 1.1 percentage points. The operator now trails first place by around 2.8 percentage points.
Definitions
Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.
Full details on how the Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated can be found here.
Core Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience