USA

Mobile Network Experience Report
July 2022

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Francesco Rizzato, Principal Technical Analyst Data Collection Period: Mar 16 - Jun 13, 2022

USA

Mobile Network Experience Report
July 2022

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author: Francesco Rizzato, Principal Technical Analyst

Data Collection Period: Mar 16 - Jun 13, 2022

Key Findings

T-Mobile’s Download Speed Experience is about double its competitors’

T-Mobile is the outright winner of the Download Speed Experience award with a score of 61.7 Mbps, and a large lead on its competitors largely driven by 5G improvements, for example the use of the 2.5GHz band. In fact, T-Mobile’s score is now close to 80% faster than AT&T’s 34.4 Mbps, and more than double the average download speed our users experienced on Verizon — 29.8 Mbps.

Verizon leads in 4G Coverage Experience while AT&T wins Availability

In the Coverage section, Verizon holds the 4G Coverage Experience award with a near-perfect score of 9.9 on a 10 point scale, ahead of AT&T on 9.8 and T-Mobile's 9.5. However, it is AT&T that wins Availability with an extremely narrow lead on Verizon as the two carriers scored 99.3% and 99.1%, respectively. While Availability represents the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection, 4G Coverage Experience analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

T-Mobile comes ahead in both Games Experience and Voice App Experience

Our users on T-Mobile’s network enjoyed the best multiplayer mobile gaming experience, as well as the best experience for over-the-top (OTT) voice services. In both Games Experience and Voice App Experience we see a similar placing with T-Mobile coming up as the sole winner, followed by Verizon and AT&T in second and third place, respectively.

T-Mobile wins both Excellent and Core Consistent Quality awards outright

T-Mobile wins the Excellent Consistent Quality award with a five percentage points margin over second-placed Verizon. In Core Consistent Quality, T-Mobile beats AT&T by 1.6 percentage points. Our measures of consistent quality quantify how often users’ experience on a network was sufficient to support common applications’ requirements. Excellent Consistent Quality analyzes the percentage of users' tests that met the minimum recommended thresholds for watching HD video, completing group video conference calls and playing games. Core Consistent Quality uses thresholds for less demanding applications.

Mobile Experience Awards

July 2022, USA Report
Download Image

Market Overview

In Opensignal's latest USA Mobile Network Experience report we analyze the overall experience of our users across all network technologies. Also, we add two awards that quantify the consistency of the experience on the country’s three national carriers.

T-Mobile leads across most mobile experience categories in the U.S. based on Opensignal’s awards table as it wins six awards outright — all four awards in the Overall Experience section, as well as both Consistent Quality awards. AT&T and Verizon each collect one award in the Coverage section as the former carrier is the outright winner of the Availability award, while the latter triumphs in 4G Coverage Experience.

5G is having a large impact on users’ overall mobile experience, and that is particularly clear when we look at the lead that T-Mobile has built in Download Speed Experience compared to AT&T and Verizon. Users’ 5G measurements contribute to the overall experience awards in this report. Also, more and more users are adopting 5G — for example, in April, T-Mobile revealed that approximately 45% of its post-paid subscriptions were using a 5G phone. This means that with growing 5G adoption, and with carriers extending their mid-band 5G networks and deploying more spectrum, 5G will continue to raise the overall experience of users throughout the coming years.

In this report we examine the mobile network experience of the three main mobile carriers in the U.S. — AT&T, T-Mobile and Verizon — over a period of 90 days starting on March 16, 2022 and ending on June 13, 2022, to see how they fared.

We have published a companion USA 5G Experience report, which analyzes the experience of our 5G users when they were connected to 5G. We have also analyzed for the first time the mobile adaptive video experience in the U.S. using Adaptive bitrate streaming (ABR), a technology that allows us to better represent users’ real video experience in markets where they can stream up to 4K resolution when on 5G.

Overall Experience
Coverage
Consistency
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
Games Experience
in 0-100 points
AT&T
64.2
T-Mobile
66.1
Verizon
64.8
0 17.5 35 52.5 70
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Voice App Experience
in 0-100 points
AT&T
75.9
T-Mobile
76.8
Verizon
76.0
0 20 40 60 80
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed Experience
in Mbps
AT&T
34.4
T-Mobile
61.7
Verizon
29.8
0 16.5 33 49.5 66
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed Experience
in Mbps
AT&T
6.1
T-Mobile
9.8
Verizon
7.8
0 2.5 5 7.5 10
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
National Analysis
Regional Analysis

National Analysis

Our users had their best experience when playing multiplayer mobile games over cellular connections on T-Mobile’s network. The carrier scored 66.1 points on a 100 point scale, with a 1.3 point lead over second-placed Verizon’s score of 64.8 points. AT&T follows in third place with a score of 64.2 points. This means that, while T-Mobile placed in the Fair category (65-75), Verizon and AT&T obtained Poor ratings (40-65).

Definitions

Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.

In addition to Games Experience, we report on the following metrics related to games experience:

  • 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
  • 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
  • 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

Learn more

National Analysis

T-Mobile is the outright winner of the Voice App Experience award, with a score of 76.8 points on a 100 point scale. However, its margin of victory is relatively narrow, given second-placed Verizon’s score of 76 points. AT&T places third with a score of 75.9 points. All three mobile carriers placed in the Acceptable category (74-80) for Voice App Experience.

Definitions

Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.

In addition to Voice App Experience, we report on the following metrics related to voice app experience:

  • 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
  • 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
  • 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

Learn more

National Analysis

Our users observed the fastest average overall download speeds on T-Mobile’s network — 61.7 Mbps, which was 27.3 Mbps (79.4%) faster than second-placed AT&T’s score of 34.4 Mbps. As a result, T-Mobile is the outright winner of the Download Speed Experience award. Verizon comes in third place with 29.8 Mbps, which is 31.9 Mbps slower than T-Mobile’s score.

Definitions

Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.

In addition to Download Speed Experience, we report on the following metrics related to download speeds:

  • 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
  • Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
  • 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
  • 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

Learn more

National Analysis

T-Mobile is the outright winner of the Upload Speed Experience award with a score of 9.8 Mbps. It wins by a margin of 2 Mbps over second-placed Verizon given the latter’s score of 7.8 Mbps. AT&T follows in third place as our users on its network experienced average upload speeds of 6.1 Mbps.

Definitions

Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.

In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:

  • 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
  • Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
  • 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
  • 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

Learn more

Regional Analysis

We have analyzed the mobile network experience across 43 U.S. states, plus the capital Washington D.C. — the same set as in the companion USA 5G Experience report. By a large margin T-Mobile secures the largest number of regional awards in the Overall Experience section, as it wins 90 awards outright and shares an additional 45 awards with at least one of its competitors. AT&T and Verizon win outright 14 and 20 awards each, while having an additional 33 and 35 shared wins, respectively.

T-Mobile dominates both Download Speed Experience and Upload Speed Experience as it wins 40 and 31 awards outright, respectively, in the two categories. T-Mobile also secures 33 regional Voice App Experience awards as well as 25 regional awards for Games Experience — although most of the victories in these three categories were shared (39) with one or both its competitors.

AT&T is the sole winner of Download Speed Experience in South Dakota and West Virginia, and shares the award with T-Mobile in Maine and Montana. AT&T also collects 43 regional awards across Games Experience and Voice App Experience, although most of those were shared victories (31).

Verizon appears to be the main challenger to T-Mobile’s dominance in the speed categories as it secures 13 regional Upload Speed Experience awards — nine outright and four shared — but no award in Download Speed Experience. Verizon also collects 22 regional awards in Games Experience and 20 awards in Voice App Experience — with the majority of these being shared awards (31).

Regional Analysis Summary: USA, Mobile Network Experience Report, July 2022

Region
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
Alabama
A
T
T
T
T
Arizona
A
T
V
T
T
T
Arkansas
A
A
T
T
V
California
T
T
T
T
Colorado
A
V
A
T
T
Connecticut
T
T
V
T
T
Delaware
A
T
V
A
T
V
T
T
District of Columbia
T
V
T
V
T
T
Florida
T
V
T
T
T
Georgia
A
T
T
T
T
Hawaii
T
T
T
T
Idaho
A
T
V
A
T
T
T
Illinois
T
V
V
T
T
Indiana
V
V
T
V
Kansas
V
A
V
T
T
V
Kentucky
V
T
V
T
T
V
Louisiana
A
V
A
T
V
Maine
A
T
A
T
V
A
T
T
Maryland
T
V
T
V
T
T
Massachusetts
T
T
T
T
Michigan
V
T
V
T
T
Minnesota
V
T
V
T
T
V
Mississippi
A
A
T
T
V
Missouri
A
V
A
T
V
T
V
Montana
V
A
V
A
T
V
Nevada
A
T
V
T
T
T
New Jersey
T
V
T
V
T
T
New Mexico
A
A
T
T
New York
T
T
V
T
T
North Carolina
A
T
A
T
T
Ohio
A
A
T
V
Oklahoma
A
A
T
V
T
T
Oregon
A
A
T
T
T
Pennsylvania
T
T
T
T
Rhode Island
A
T
T
V
T
T
South Carolina
A
T
A
T
T
T
South Dakota
V
A
V
A
V
Tennessee
A
T
T
T
V
Texas
T
T
T
T
Utah
V
T
T
T
Virginia
A
T
A
T
T
T
Washington
A
T
A
T
T
T
West Virginia
V
T
V
A
V
Wisconsin
A
V
A
T
V
T
T
Mobile Network Experience Report | July 2022 | © Opensignal Limited Download Image
Selected region
  • A-D
    • Alabama
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
  • E-H
    • Florida
    • Georgia
    • Hawaii
  • I-L
    • Idaho
    • Illinois
    • Indiana
    • Kansas
    • Kentucky
    • Louisiana
  • M-P
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nevada
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
  • Q-T
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
  • U-X
    • Utah
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
Games Experience
in Alabama
in 0-100 points
AT&T
61.7
T-Mobile
60.9
Verizon
59.8
Download Image
Voice App Experience
in Alabama
in 0-100 points
AT&T
75.1
T-Mobile
75.8
Verizon
75.0
Download Image
Download Speed Experience
in Alabama
in Mbps
AT&T
26.0
T-Mobile
55.2
Verizon
25.4
Download Image
Upload Speed Experience
in Alabama
in Mbps
AT&T
4.9
T-Mobile
7.9
Verizon
6.4
Download Image
Games Experience
in Arizona
in 0-100 points
AT&T
64.3
T-Mobile
65.6
Verizon
65.6
Download Image
Voice App Experience
in Arizona
in 0-100 points
AT&T
75.5
T-Mobile
76.2
Verizon
75.8
Download Image
Download Speed Experience
in Arizona
in Mbps
AT&T
43.0
T-Mobile
63.8
Verizon
31.5
Download Image
Upload Speed Experience
in Arizona
in Mbps
AT&T
5.7
T-Mobile
8.2
Verizon
7.8
Download Image
Games Experience
in Arkansas
in 0-100 points
AT&T
58.8
T-Mobile
56.0
Verizon
57.5
Download Image
Voice App Experience
in Arkansas
in 0-100 points
AT&T
74.7
T-Mobile
75.0
Verizon
74.4
Download Image
Download Speed Experience
in Arkansas
in Mbps
AT&T
30.1
T-Mobile
46.8
Verizon
22.9
Download Image
Upload Speed Experience
in Arkansas
in Mbps
AT&T
5.7
T-Mobile
6.0
Verizon
6.4
Download Image
Games Experience
in California
in 0-100 points
AT&T
67.9
T-Mobile
69.5
Verizon
67.8
Download Image
Voice App Experience
in California
in 0-100 points
AT&T
75.8
T-Mobile
77.0
Verizon
76.1
Download Image
Download Speed Experience
in California
in Mbps
AT&T
36.1
T-Mobile
59.3
Verizon
33.8
Download Image
Upload Speed Experience
in California
in Mbps
AT&T
7.8
T-Mobile
11.1
Verizon
8.8
Download Image
Games Experience
in Colorado
in 0-100 points
AT&T
61.5
T-Mobile
60.8
Verizon
62.4
Download Image
Voice App Experience
in Colorado
in 0-100 points
AT&T
76.5
T-Mobile
75.6
Verizon
75.4
Download Image
Download Speed Experience
in Colorado
in Mbps
AT&T
40.5
T-Mobile
57.2
Verizon
28.5
Download Image
Upload Speed Experience
in Colorado
in Mbps
AT&T
6.5
T-Mobile
7.5
Verizon
7.2
Download Image
Games Experience
in Connecticut
in 0-100 points
AT&T
68.2
T-Mobile
71.0
Verizon
67.3
Download Image
Voice App Experience
in Connecticut
in 0-100 points
AT&T
76.1
T-Mobile
77.6
Verizon
77.2
Download Image
Download Speed Experience
in Connecticut
in Mbps
AT&T
32.5
T-Mobile
71.1
Verizon
32.9
Download Image
Upload Speed Experience
in Connecticut
in Mbps
AT&T
5.5
T-Mobile
11.9
Verizon
8.8
Download Image
Games Experience
in Delaware
in 0-100 points
AT&T
66.3
T-Mobile
68.7
Verizon
69.1
Download Image
Voice App Experience
in Delaware
in 0-100 points
AT&T
75.3
T-Mobile
76.1
Verizon
76.5
Download Image
Download Speed Experience
in Delaware
in Mbps
AT&T
47.6
T-Mobile
63.8
Verizon
34.1
Download Image
Upload Speed Experience
in Delaware
in Mbps
AT&T
6.1
T-Mobile
9.7
Verizon
8.3
Download Image
Games Experience
in District of Columbia
in 0-100 points
AT&T
71.6
T-Mobile
74.4
Verizon
75.6
Download Image
Voice App Experience
in District of Columbia
in 0-100 points
AT&T
75.9
T-Mobile
77.2
Verizon
78.0
Download Image
Download Speed Experience
in District of Columbia
in Mbps
AT&T
49.4
T-Mobile
93.5
Verizon
47.2
Download Image
Upload Speed Experience
in District of Columbia
in Mbps
AT&T
8.4
T-Mobile
15.4
Verizon
11.7
Download Image
Games Experience
in Florida
in 0-100 points
AT&T
60.4
T-Mobile
61.3
Verizon
61.5
Download Image
Voice App Experience
in Florida
in 0-100 points
AT&T
75.0
T-Mobile
75.8
Verizon
75.3
Download Image
Download Speed Experience
in Florida
in Mbps
AT&T
31.0
T-Mobile
55.2
Verizon
32.0
Download Image
Upload Speed Experience
in Florida
in Mbps
AT&T
5.6
T-Mobile
8.9
Verizon
7.6
Download Image
Games Experience
in Georgia
in 0-100 points
AT&T
64.8
T-Mobile
65.6
Verizon
61.6
Download Image
Voice App Experience
in Georgia
in 0-100 points
AT&T
75.4
T-Mobile
76.8
Verizon
75.1
Download Image
Download Speed Experience
in Georgia
in Mbps
AT&T
29.2
T-Mobile
64.2
Verizon
26.3
Download Image
Upload Speed Experience
in Georgia
in Mbps
AT&T
5.5
T-Mobile
9.3
Verizon
6.8
Download Image
Games Experience
in Hawaii
in 0-100 points
AT&T
52.7
T-Mobile
58.3
Verizon
54.5
Download Image
Voice App Experience
in Hawaii
in 0-100 points
AT&T
73.0
T-Mobile
75.9
Verizon
74.0
Download Image
Download Speed Experience
in Hawaii
in Mbps
AT&T
28.3
T-Mobile
59.3
Verizon
33.2
Download Image
Upload Speed Experience
in Hawaii
in Mbps
AT&T
5.6
T-Mobile
11.1
Verizon
9.5
Download Image
Games Experience
in Idaho
in 0-100 points
AT&T
64.8
T-Mobile
64.2
Verizon
63.4
Download Image
Voice App Experience
in Idaho
in 0-100 points
AT&T
76.2
T-Mobile
76.5
Verizon
75.4
Download Image
Download Speed Experience
in Idaho
in Mbps
AT&T
33.6
T-Mobile
55.3
Verizon
25.8
Download Image
Upload Speed Experience
in Idaho
in Mbps
AT&T
4.9
T-Mobile
7.5
Verizon
7.1
Download Image
Games Experience
in Illinois
in 0-100 points
AT&T
68.2
T-Mobile
68.7
Verizon
69.3
Download Image
Voice App Experience
in Illinois
in 0-100 points
AT&T
76.7
T-Mobile
77.4
Verizon
77.9
Download Image
Download Speed Experience
in Illinois
in Mbps
AT&T
39.3
T-Mobile
77.9
Verizon
32.0
Download Image
Upload Speed Experience
in Illinois
in Mbps
AT&T
6.9
T-Mobile
10.7
Verizon
9.1
Download Image
Games Experience
in Indiana
in 0-100 points
AT&T
65.2
T-Mobile
62.6
Verizon
67.9
Download Image
Voice App Experience
in Indiana
in 0-100 points
AT&T
76.1
T-Mobile
75.9
Verizon
77.3
Download Image
Download Speed Experience
in Indiana
in Mbps
AT&T
34.8
T-Mobile
64.9
Verizon
33.2
Download Image
Upload Speed Experience
in Indiana
in Mbps
AT&T
6.0
T-Mobile
7.1
Verizon
8.0
Download Image
Games Experience
in Kansas
in 0-100 points
AT&T
64.1
T-Mobile
61.2
Verizon
66.2
Download Image
Voice App Experience
in Kansas
in 0-100 points
AT&T
77.1
T-Mobile
77.0
Verizon
77.7
Download Image
Download Speed Experience
in Kansas
in Mbps
AT&T
36.8
T-Mobile
66.6
Verizon
25.1
Download Image
Upload Speed Experience
in Kansas
in Mbps
AT&T
5.7
T-Mobile
7.7
Verizon
7.9
Download Image
Games Experience
in Kentucky
in 0-100 points
AT&T
57.7
T-Mobile
60.4
Verizon
62.3
Download Image
Voice App Experience
in Kentucky
in 0-100 points
AT&T
74.3
T-Mobile
75.3
Verizon
75.0
Download Image
Download Speed Experience
in Kentucky
in Mbps
AT&T
29.3
T-Mobile
58.0
Verizon
26.6
Download Image
Upload Speed Experience
in Kentucky
in Mbps
AT&T
5.4
T-Mobile
6.9
Verizon
6.7
Download Image
Games Experience
in Louisiana
in 0-100 points
AT&T
60.9
T-Mobile
56.8
Verizon
60.5
Download Image
Voice App Experience
in Louisiana
in 0-100 points
AT&T
76.1
T-Mobile
75.2
Verizon
75.6
Download Image
Download Speed Experience
in Louisiana
in Mbps
AT&T
28.2
T-Mobile
55.1
Verizon
28.5
Download Image
Upload Speed Experience
in Louisiana
in Mbps
AT&T
5.7
T-Mobile
6.9
Verizon
7.5
Download Image
Games Experience
in Maine
in 0-100 points
AT&T
63.7
T-Mobile
66.7
Verizon
61.7
Download Image
Voice App Experience
in Maine
in 0-100 points
AT&T
75.1
T-Mobile
76.2
Verizon
75.3
Download Image
Download Speed Experience
in Maine
in Mbps
AT&T
39.9
T-Mobile
40.1
Verizon
26.1
Download Image
Upload Speed Experience
in Maine
in Mbps
AT&T
5.1
T-Mobile
7.1
Verizon
6.5
Download Image
Games Experience
in Maryland
in 0-100 points
AT&T
69.2
T-Mobile
71.7
Verizon
71.5
Download Image
Voice App Experience
in Maryland
in 0-100 points
AT&T
76.1
T-Mobile
76.8
Verizon
77.0
Download Image
Download Speed Experience
in Maryland
in Mbps
AT&T
43.2
T-Mobile
67.0
Verizon
38.2
Download Image
Upload Speed Experience
in Maryland
in Mbps
AT&T
6.4
T-Mobile
10.7
Verizon
9.5
Download Image
Games Experience
in Massachusetts
in 0-100 points
AT&T
68.7
T-Mobile
71.9
Verizon
68.2
Download Image
Voice App Experience
in Massachusetts
in 0-100 points
AT&T
76.2
T-Mobile
77.9
Verizon
77.3
Download Image
Download Speed Experience
in Massachusetts
in Mbps
AT&T
42.2
T-Mobile
61.4
Verizon
37.9
Download Image
Upload Speed Experience
in Massachusetts
in Mbps
AT&T
7.2
T-Mobile
11.8
Verizon
9.6
Download Image
Games Experience
in Michigan
in 0-100 points
AT&T
64.2
T-Mobile
64.2
Verizon
66.3
Download Image
Voice App Experience
in Michigan
in 0-100 points
AT&T
76.0
T-Mobile
76.4
Verizon
76.6
Download Image
Download Speed Experience
in Michigan
in Mbps
AT&T
33.7
T-Mobile
54.9
Verizon
33.1
Download Image
Upload Speed Experience
in Michigan
in Mbps
AT&T
4.6
T-Mobile
8.0
Verizon
7.8
Download Image
Games Experience
in Minnesota
in 0-100 points
AT&T
63.0
T-Mobile
66.1
Verizon
68.7
Download Image
Voice App Experience
in Minnesota
in 0-100 points
AT&T
76.4
T-Mobile
77.7
Verizon
78.1
Download Image
Download Speed Experience
in Minnesota
in Mbps
AT&T
38.6
T-Mobile
70.8
Verizon
36.2
Download Image
Upload Speed Experience
in Minnesota
in Mbps
AT&T
5.3
T-Mobile
9.1
Verizon
9.1
Download Image
Games Experience
in Mississippi
in 0-100 points
AT&T
58.2
T-Mobile
52.8
Verizon
51.6
Download Image
Voice App Experience
in Mississippi
in 0-100 points
AT&T
74.6
T-Mobile
73.1
Verizon
72.6
Download Image
Download Speed Experience
in Mississippi
in Mbps
AT&T
25.6
T-Mobile
41.4
Verizon
18.6
Download Image
Upload Speed Experience
in Mississippi
in Mbps
AT&T
4.9
T-Mobile
5.5
Verizon
5.2
Download Image
Games Experience
in Missouri
in 0-100 points
AT&T
64.4
T-Mobile
62.3
Verizon
64.9
Download Image
Voice App Experience
in Missouri
in 0-100 points
AT&T
76.3
T-Mobile
76.6
Verizon
76.5
Download Image
Download Speed Experience
in Missouri
in Mbps
AT&T
36.0
T-Mobile
66.4
Verizon
27.2
Download Image
Upload Speed Experience
in Missouri
in Mbps
AT&T
5.5
T-Mobile
7.6
Verizon
8.0
Download Image
Games Experience
in Montana
in 0-100 points
AT&T
52.1
T-Mobile
57.4
Verizon
60.0
Download Image
Voice App Experience
in Montana
in 0-100 points
AT&T
74.8
T-Mobile
74.1
Verizon
75.4
Download Image
Download Speed Experience
in Montana
in Mbps
AT&T
36.4
T-Mobile
37.1
Verizon
27.7
Download Image
Upload Speed Experience
in Montana
in Mbps
AT&T
4.5
T-Mobile
6.0
Verizon
8.1
Download Image
Games Experience
in Nevada
in 0-100 points
AT&T
65.3
T-Mobile
65.9
Verizon
66.7
Download Image
Voice App Experience
in Nevada
in 0-100 points
AT&T
75.4
T-Mobile
76.6
Verizon
75.8
Download Image
Download Speed Experience
in Nevada
in Mbps
AT&T
36.7
T-Mobile
56.5
Verizon
28.0
Download Image
Upload Speed Experience
in Nevada
in Mbps
AT&T
6.3
T-Mobile
10.7
Verizon
6.9
Download Image
Games Experience
in New Jersey
in 0-100 points
AT&T
71.3
T-Mobile
73.2
Verizon
73.8
Download Image
Voice App Experience
in New Jersey
in 0-100 points
AT&T
77.2
T-Mobile
77.8
Verizon
78.0
Download Image
Download Speed Experience
in New Jersey
in Mbps
AT&T
42.8
T-Mobile
74.2
Verizon
42.5
Download Image
Upload Speed Experience
in New Jersey
in Mbps
AT&T
6.5
T-Mobile
15.9
Verizon
10.8
Download Image
Games Experience
in New Mexico
in 0-100 points
AT&T
65.2
T-Mobile
62.3
Verizon
60.2
Download Image
Voice App Experience
in New Mexico
in 0-100 points
AT&T
77.2
T-Mobile
76.1
Verizon
75.5
Download Image
Download Speed Experience
in New Mexico
in Mbps
AT&T
35.4
T-Mobile
47.1
Verizon
26.4
Download Image
Upload Speed Experience
in New Mexico
in Mbps
AT&T
6.4
T-Mobile
9.6
Verizon
7.8
Download Image
Games Experience
in New York
in 0-100 points
AT&T
68.0
T-Mobile
71.8
Verizon
69.0
Download Image
Voice App Experience
in New York
in 0-100 points
AT&T
75.8
T-Mobile
77.1
Verizon
77.0
Download Image
Download Speed Experience
in New York
in Mbps
AT&T
38.7
T-Mobile
69.2
Verizon
38.0
Download Image
Upload Speed Experience
in New York
in Mbps
AT&T
6.6
T-Mobile
16.5
Verizon
9.7
Download Image
Games Experience
in North Carolina
in 0-100 points
AT&T
65.9
T-Mobile
65.9
Verizon
61.2
Download Image
Voice App Experience
in North Carolina
in 0-100 points
AT&T
76.6
T-Mobile
76.1
Verizon
74.2
Download Image
Download Speed Experience
in North Carolina
in Mbps
AT&T
41.3
T-Mobile
60.1
Verizon
25.5
Download Image
Upload Speed Experience
in North Carolina
in Mbps
AT&T
5.8
T-Mobile
7.9
Verizon
5.9
Download Image
Games Experience
in Ohio
in 0-100 points
AT&T
69.1
T-Mobile
64.8
Verizon
67.7
Download Image
Voice App Experience
in Ohio
in 0-100 points
AT&T
77.6
T-Mobile
77.0
Verizon
77.0
Download Image
Download Speed Experience
in Ohio
in Mbps
AT&T
37.3
T-Mobile
66.3
Verizon
30.6
Download Image
Upload Speed Experience
in Ohio
in Mbps
AT&T
5.6
T-Mobile
7.7
Verizon
8.7
Download Image
Games Experience
in Oklahoma
in 0-100 points
AT&T
64.2
T-Mobile
61.8
Verizon
62.4
Download Image
Voice App Experience
in Oklahoma
in 0-100 points
AT&T
76.8
T-Mobile
76.8
Verizon
76.5
Download Image
Download Speed Experience
in Oklahoma
in Mbps
AT&T
32.8
T-Mobile
56.2
Verizon
20.7
Download Image
Upload Speed Experience
in Oklahoma
in Mbps
AT&T
7.2
T-Mobile
7.6
Verizon
6.4
Download Image
Games Experience
in Oregon
in 0-100 points
AT&T
66.4
T-Mobile
64.3
Verizon
63.8
Download Image
Voice App Experience
in Oregon
in 0-100 points
AT&T
76.5
T-Mobile
76.2
Verizon
74.9
Download Image
Download Speed Experience
in Oregon
in Mbps
AT&T
38.0
T-Mobile
70.7
Verizon
28.2
Download Image
Upload Speed Experience
in Oregon
in Mbps
AT&T
5.8
T-Mobile
8.0
Verizon
6.6
Download Image
Games Experience
in Pennsylvania
in 0-100 points
AT&T
66.6
T-Mobile
71.0
Verizon
68.1
Download Image
Voice App Experience
in Pennsylvania
in 0-100 points
AT&T
76.4
T-Mobile
77.5
Verizon
76.3
Download Image
Download Speed Experience
in Pennsylvania
in Mbps
AT&T
41.4
T-Mobile
63.1
Verizon
30.8
Download Image
Upload Speed Experience
in Pennsylvania
in Mbps
AT&T
6.1
T-Mobile
10.3
Verizon
8.3
Download Image
Games Experience
in Rhode Island
in 0-100 points
AT&T
71.6
T-Mobile
74.7
Verizon
70.6
Download Image
Voice App Experience
in Rhode Island
in 0-100 points
AT&T
76.6
T-Mobile
78.9
Verizon
78.1
Download Image
Download Speed Experience
in Rhode Island
in Mbps
AT&T
37.0
T-Mobile
71.1
Verizon
36.4
Download Image
Upload Speed Experience
in Rhode Island
in Mbps
AT&T
6.8
T-Mobile
13.7
Verizon
9.9
Download Image
Games Experience
in South Carolina
in 0-100 points
AT&T
66.6
T-Mobile
67.6
Verizon
64.5
Download Image
Voice App Experience
in South Carolina
in 0-100 points
AT&T
76.9
T-Mobile
77.3
Verizon
75.6
Download Image
Download Speed Experience
in South Carolina
in Mbps
AT&T
41.2
T-Mobile
60.3
Verizon
27.1
Download Image
Upload Speed Experience
in South Carolina
in Mbps
AT&T
6.5
T-Mobile
8.1
Verizon
6.2
Download Image
Games Experience
in South Dakota
in 0-100 points
AT&T
64.9
T-Mobile
57.0
Verizon
67.6
Download Image
Voice App Experience
in South Dakota
in 0-100 points
AT&T
77.3
T-Mobile
74.6
Verizon
77.9
Download Image
Download Speed Experience
in South Dakota
in Mbps
AT&T
42.4
T-Mobile
35.5
Verizon
33.8
Download Image
Upload Speed Experience
in South Dakota
in Mbps
AT&T
5.7
T-Mobile
5.7
Verizon
10.5
Download Image
Games Experience
in Tennessee
in 0-100 points
AT&T
62.8
T-Mobile
62.7
Verizon
61.1
Download Image
Voice App Experience
in Tennessee
in 0-100 points
AT&T
75.3
T-Mobile
75.9
Verizon
74.9
Download Image
Download Speed Experience
in Tennessee
in Mbps
AT&T
33.6
T-Mobile
62.7
Verizon
28.2
Download Image
Upload Speed Experience
in Tennessee
in Mbps
AT&T
6.1
T-Mobile
7.3
Verizon
7.6
Download Image
Games Experience
in Texas
in 0-100 points
AT&T
62.6
T-Mobile
63.6
Verizon
60.9
Download Image
Voice App Experience
in Texas
in 0-100 points
AT&T
76.1
T-Mobile
77.1
Verizon
75.9
Download Image
Download Speed Experience
in Texas
in Mbps
AT&T
27.5
T-Mobile
70.0
Verizon
27.5
Download Image
Upload Speed Experience
in Texas
in Mbps
AT&T
6.8
T-Mobile
10.2
Verizon
7.2
Download Image
Games Experience
in Utah
in 0-100 points
AT&T
66.2
T-Mobile
65.8
Verizon
68.5
Download Image
Voice App Experience
in Utah
in 0-100 points
AT&T
76.5
T-Mobile
77.6
Verizon
76.4
Download Image
Download Speed Experience
in Utah
in Mbps
AT&T
37.7
T-Mobile
59.8
Verizon
36.2
Download Image
Upload Speed Experience
in Utah
in Mbps
AT&T
6.2
T-Mobile
10.9
Verizon
9.5
Download Image
Games Experience
in Virginia
in 0-100 points
AT&T
68.1
T-Mobile
68.1
Verizon
66.1
Download Image
Voice App Experience
in Virginia
in 0-100 points
AT&T
76.1
T-Mobile
76.1
Verizon
75.6
Download Image
Download Speed Experience
in Virginia
in Mbps
AT&T
41.4
T-Mobile
59.0
Verizon
28.0
Download Image
Upload Speed Experience
in Virginia
in Mbps
AT&T
6.3
T-Mobile
9.7
Verizon
7.8
Download Image
Games Experience
in Washington
in 0-100 points
AT&T
67.1
T-Mobile
66.8
Verizon
63.2
Download Image
Voice App Experience
in Washington
in 0-100 points
AT&T
76.9
T-Mobile
76.5
Verizon
74.5
Download Image
Download Speed Experience
in Washington
in Mbps
AT&T
37.7
T-Mobile
63.9
Verizon
29.3
Download Image
Upload Speed Experience
in Washington
in Mbps
AT&T
6.2
T-Mobile
8.5
Verizon
7.2
Download Image
Games Experience
in West Virginia
in 0-100 points
AT&T
58.4
T-Mobile
62.2
Verizon
65.1
Download Image
Voice App Experience
in West Virginia
in 0-100 points
AT&T
72.9
T-Mobile
74.7
Verizon
74.7
Download Image
Download Speed Experience
in West Virginia
in Mbps
AT&T
31.5
T-Mobile
27.6
Verizon
25.9
Download Image
Upload Speed Experience
in West Virginia
in Mbps
AT&T
5.4
T-Mobile
5.3
Verizon
7.5
Download Image
Games Experience
in Wisconsin
in 0-100 points
AT&T
62.0
T-Mobile
60.3
Verizon
62.2
Download Image
Voice App Experience
in Wisconsin
in 0-100 points
AT&T
75.8
T-Mobile
75.2
Verizon
75.5
Download Image
Download Speed Experience
in Wisconsin
in Mbps
AT&T
37.2
T-Mobile
56.4
Verizon
26.5
Download Image
Upload Speed Experience
in Wisconsin
in Mbps
AT&T
5.5
T-Mobile
6.7
Verizon
6.4
Download Image

AT&T

T-Mobile

Verizon

Availability
4G Coverage Experience
Availability
% of time
AT&T
99.3
T-Mobile
98.5
Verizon
99.1
0 25 50 75 100
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
4G Coverage Experience
in 0-10 points
AT&T
9.8
T-Mobile
9.5
Verizon
9.9
0 2.5 5 7.5 10
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
National Analysis
Regional Analysis

National Analysis

AT&T is the outright winner of the Availability award, with a near-perfect score of 99.3%. This means that our AT&T users spent the largest proportion of time connected to either 3G, 4G, or 5G. Verizon comes behind AT&T with a score of 99.1% while T-Mobile is in third place with a score of 98.5%

Definitions

Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.

The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.

Learn more

National Analysis

Verizon wins the 4G Coverage Experience award with a near-perfect score of 9.9 on a 10 point scale. AT&T is second with 9.8 points followed by T-Mobile’s score of 9.5 points.

Definitions

4G Coverage Experience measures how mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

In simple terms, 4G Coverage Experience measures the mobile coverage experience in all the locations that matter most to everyday users — i.e. all the places where they live, work and travel. It considers all the areas that Opensignal users visit, the portion of locations that 4G is available to them, and locations that more users visit have higher importance to them.

The coverage maps show the locations where we received measurements from users connecting with 3G or better mobile service. Each map provides an indication of the areas in which it is possible to obtain mobile service from that mobile operator.

Learn more

Regional Analysis

AT&T upholds its national victory in Availability by winning outright 23 regional awards for this category, while sharing the remaining 21. Verizon shares 20 of the 21 awards that resulted in a joint victory, while T-Mobile is a joint winner in the District of Columbia, Rhode Island and Utah. Our users in all states spent 95% or more of their time connected to 3G, 4G or 5G networks, regardless of their choice of mobile carrier.

Regional Analysis Summary: USA, Mobile Network Experience Report, July 2022

Region
Availability
Alabama
A
Arizona
A
V
Arkansas
A
California
A
V
Colorado
A
Connecticut
A
Delaware
A
V
District of Columbia
A
T
V
Florida
A
Georgia
A
V
Hawaii
A
V
Idaho
A
V
Illinois
A
Indiana
A
V
Kansas
A
Kentucky
A
Louisiana
A
Maine
A
Maryland
A
V
Massachusetts
A
Michigan
A
Minnesota
A
V
Mississippi
A
Missouri
A
Montana
A
V
Nevada
A
New Jersey
A
V
New Mexico
A
V
New York
A
V
North Carolina
A
Ohio
A
V
Oklahoma
A
Oregon
A
V
Pennsylvania
A
Rhode Island
A
T
V
South Carolina
A
South Dakota
A
V
Tennessee
A
Texas
A
Utah
A
T
Virginia
A
V
Washington
A
V
West Virginia
A
Wisconsin
A
Mobile Network Experience Report | July 2022 | © Opensignal Limited Download Image
Selected region
  • A-D
    • Alabama
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
  • E-H
    • Florida
    • Georgia
    • Hawaii
  • I-L
    • Idaho
    • Illinois
    • Indiana
    • Kansas
    • Kentucky
    • Louisiana
  • M-P
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nevada
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
  • Q-T
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
  • U-X
    • Utah
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
Availability
in Alabama
% of time
AT&T
99.3
T-Mobile
97.5
Verizon
99.2
Download Image
Availability
in Arizona
% of time
AT&T
99.0
T-Mobile
98.5
Verizon
99.0
Download Image
Availability
in Arkansas
% of time
AT&T
99.0
T-Mobile
97.1
Verizon
98.7
Download Image
Availability
in California
% of time
AT&T
99.1
T-Mobile
98.5
Verizon
99.0
Download Image
Availability
in Colorado
% of time
AT&T
98.6
T-Mobile
98.2
Verizon
98.3
Download Image
Availability
in Connecticut
% of time
AT&T
99.5
T-Mobile
98.7
Verizon
99.3
Download Image
Availability
in Delaware
% of time
AT&T
99.5
T-Mobile
98.7
Verizon
99.4
Download Image
Availability
in District of Columbia
% of time
AT&T
99.3
T-Mobile
98.9
Verizon
99.2
Download Image
Availability
in Florida
% of time
AT&T
99.3
T-Mobile
98.4
Verizon
99.1
Download Image
Availability
in Georgia
% of time
AT&T
99.1
T-Mobile
97.9
Verizon
99.2
Download Image
Availability
in Hawaii
% of time
AT&T
98.2
T-Mobile
97.8
Verizon
98.3
Download Image
Availability
in Idaho
% of time
AT&T
98.1
T-Mobile
97.6
Verizon
98.4
Download Image
Availability
in Illinois
% of time
AT&T
99.4
T-Mobile
98.8
Verizon
99.2
Download Image
Availability
in Indiana
% of time
AT&T
99.4
T-Mobile
98.3
Verizon
99.3
Download Image
Availability
in Kansas
% of time
AT&T
99.5
T-Mobile
98.5
Verizon
99.4
Download Image
Availability
in Kentucky
% of time
AT&T
98.8
T-Mobile
97.1
Verizon
98.6
Download Image
Availability
in Louisiana
% of time
AT&T
99.4
T-Mobile
97.9
Verizon
99.0
Download Image
Availability
in Maine
% of time
AT&T
99.2
T-Mobile
96.9
Verizon
98.7
Download Image
Availability
in Maryland
% of time
AT&T
99.3
T-Mobile
98.9
Verizon
99.3
Download Image
Availability
in Massachusetts
% of time
AT&T
99.3
T-Mobile
98.8
Verizon
99.1
Download Image
Availability
in Michigan
% of time
AT&T
99.4
T-Mobile
98.5
Verizon
99.2
Download Image
Availability
in Minnesota
% of time
AT&T
99.3
T-Mobile
98.7
Verizon
99.3
Download Image
Availability
in Mississippi
% of time
AT&T
99.4
T-Mobile
95.3
Verizon
98.5
Download Image
Availability
in Missouri
% of time
AT&T
99.2
T-Mobile
98.1
Verizon
99.0
Download Image
Availability
in Montana
% of time
AT&T
97.7
T-Mobile
96.9
Verizon
98.1
Download Image
Availability
in Nevada
% of time
AT&T
98.9
T-Mobile
98.4
Verizon
98.6
Download Image
Availability
in New Jersey
% of time
AT&T
99.4
T-Mobile
99.0
Verizon
99.4
Download Image
Availability
in New Mexico
% of time
AT&T
98.7
T-Mobile
97.8
Verizon
98.6
Download Image
Availability
in New York
% of time
AT&T
99.1
T-Mobile
98.5
Verizon
99.0
Download Image
Availability
in North Carolina
% of time
AT&T
99.2
T-Mobile
97.4
Verizon
99.1
Download Image
Availability
in Ohio
% of time
AT&T
99.4
T-Mobile
98.6
Verizon
99.3
Download Image
Availability
in Oklahoma
% of time
AT&T
99.4
T-Mobile
98.0
Verizon
98.9
Download Image
Availability
in Oregon
% of time
AT&T
98.7
T-Mobile
97.7
Verizon
98.6
Download Image
Availability
in Pennsylvania
% of time
AT&T
99.1
T-Mobile
98.6
Verizon
99.0
Download Image
Availability
in Rhode Island
% of time
AT&T
99.2
T-Mobile
99.1
Verizon
99.3
Download Image
Availability
in South Carolina
% of time
AT&T
99.5
T-Mobile
98.1
Verizon
99.3
Download Image
Availability
in South Dakota
% of time
AT&T
99.0
T-Mobile
96.9
Verizon
99.0
Download Image
Availability
in Tennessee
% of time
AT&T
99.0
T-Mobile
97.3
Verizon
98.8
Download Image
Availability
in Texas
% of time
AT&T
99.3
T-Mobile
98.6
Verizon
99.0
Download Image
Availability
in Utah
% of time
AT&T
98.5
T-Mobile
98.2
Verizon
97.8
Download Image
Availability
in Virginia
% of time
AT&T
98.9
T-Mobile
98.0
Verizon
98.8
Download Image
Availability
in Washington
% of time
AT&T
98.8
T-Mobile
98.2
Verizon
98.7
Download Image
Availability
in West Virginia
% of time
AT&T
97.4
T-Mobile
96.2
Verizon
96.9
Download Image
Availability
in Wisconsin
% of time
AT&T
99.4
T-Mobile
97.7
Verizon
99.2
Download Image
Excellent Consistent Quality
Core Consistent Quality
Excellent Consistent Quality
% of tests
AT&T
74.0
T-Mobile
80.3
Verizon
75.3
0 21.5 43 64.5 86
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Core Consistent Quality
% of tests
AT&T
90.1
T-Mobile
91.7
Verizon
89.9
0 24 48 72 96
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

T-Mobile is the sole winner of the Excellent Consistent Quality award as its score of 80.3% is five percentage points higher than that of second-placed Verizon’s 75.3%. AT&T follows in a close third place with 74%.

Definitions

Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.

The Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated using data from our sister company Tutela and uses its methodology, full details of which can be found here.

Excellent Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games.

Learn more

National Analysis

As is the case with Excellent Consistent Quality, T-Mobile is the outright winner of the Core Consistent Quality award. The carrier wins with a score of 91.7%, 1.6 percentage points ahead of second-placed AT&T’s score of 90.1%. Verizon is in third place with 89.9.

Definitions

Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements. It measures download speed, upload speed, latency, jitter, packet loss, time to first byte and the percentage of tests attempted which did not succeed due to a connectivity issue on either the download or server response component.

The Consistent Quality metrics — Excellent Consistent Quality and Core Consistent Quality — are calculated using data from our sister company Tutela and uses its methodology, full details of which can be found here.

Core Consistent Quality is the percentage of users’ tests that met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing.

Learn more

Related Analysis

Our Methodology

Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.

About Opensignal

Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.

Check how your internet connection impacts your favorite apps with the Meteor App