Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
NOS is the outright winner of both the Download Speed Experience and Upload Speed Experience awards. It wins the former with a score of 49.1 Mbps. The average download speeds seen by our NOS users were 4.6 Mbps (10.4%) faster than those seen by our users on second placed MEO. NOS wins Upload Speed Experience with a score of 13.1 Mbps — around 1.7 Mbps faster than MEO and Vodafone’s statistically tied scores of 11.2-11.6 Mbps.
Our users saw the fastest average 5G download speeds when connected to MEO’s network. The operator clocked up an impressive 314.8 Mbps — 46.8 Mbps (17.5%) faster than second placed NOS’ 268 Mbps and 134.6 Mbps (74.7%) faster than Vodafone’s score of 180.2 Mbps. However, NOS and Vodafone are statistically tied for first place for 5G Upload Speed with scores of 28.7-29.4 Mbps, with MEO some way behind with 22.8 Mbps.
NOS is the outright winner of the 5G Availability award as our 5G users spent the most time with an active 5G connection on its network on average — an impressive 20.9%. MEO and Vodafone were a long behind the front runner with statistically tied scores of 8.7-10.3%. 5G Availability is an important measure of the mobile experience as 5G users can only benefit from the superior performance that 5G can provide when they are connected to 5G networks.
Our Vodafone users spent the most time connected to either 3G, 4G or 5G making the operator the outright winner of the Availability award. Vodafone wins with a score of 97.8%, around 1.8 percentage points higher than MEO and NOS’ statistically tied scores of 95.6-96.4%.
The operator with the highest proportion of users’ tests that meet the minimum recommended performance thresholds for both demanding and less challenging common applications is NOS. This makes it the winner of the Excellent Consistent Quality and Core Consistent Quality awards. It wins the former with a score of 81.8%, 1.7 percentage points ahead of second placed MEO. NOS wins Core Consistent Quality by 1.1 percentage points as it and second placed Vodafone scored 91.6% and 90.5%, respectively.
NOS has taken a huge chunk out of the award table, winning or jointly winning 12 out of 14 awards. It wins five awards outright — Download Speed Experience, Upload Speed Experience, 5G Availability, Excellent Consistent Quality and Core Consistent Quality. In the Overall Experience section, it either wins or jointly wins all five awards
The operator with the next largest haul — by virtue of a single joint win — is Vodafone, which wins Availability outright and has five shared victories to its name (Games Experience, Voice App Experience, 5G Games Experience, 5G Voice App Experience and 5G Upload Speed. MEO has the smallest clutch of awards, but is the outright winner of the 5G Download Speed award, as well as being a joint winner in four categories.
Competition is likely to increase in the Portuguese mobile market, given news that Romanian telecoms group Digi Communications was expecting to begin its its 5G rollout in Portugal in June. The company is aiming to go live with both mobile and fixed broadband services in early 2023.
In this report, we’ve analyzed the mobile experience of our Portuguese users across all three national operators — MEO, NOS and Vodafone — over the 90 day period starting on March 1, 2022 and ending on May 29, 2022. Our Overall Experience results include measurements from all generations of mobile network technologies.
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience