Greece
Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
Greece
Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
Key Findings
Cosmote users enjoy top overall as well as 5G download speeds, on average
Cosmote wins both the Download Speed Experience and 5G Download Speed awards, as our Cosmote users saw 1.8-1.9 times faster overall download speeds than those on other Greek networks, on average — 45.1 Mbps across all network technologies and 177.7 Mbps on 5G. Likewise, Cosmote also wins the Upload Speed Experience award by a large margin. However, the 5G Upload Speed scores resulted in three joint winners.
Cosmote reigns supreme on 5G Availability
Our 5G users on Cosmote spent the highest proportion of time connected to an active 5G signal, 2.7 and 3.5 times greater than Vodafone and Wind, respectively. As a result, Cosmote wins the 5G Availability award with a score of 20.2%.
Wind users see the biggest uplift in Video and Games Experience with 5G
Cosmote leads in terms of overall Video and Games Experience. However, Wind users reported the greatest improvement in the quality of experience while streaming videos and playing multiplayer mobile games with 5G, compared to overall network technologies. Wind's scores rated Excellent for 5G Video Experience and Good for 5G Games Experience.
Vodafone is ahead on overall Availability
Vodafone secures the Availability award with a score of 95% — 1.3 percentage points ahead of Wind. This means our users on Vodafone's network were able to connect to mobile broadband services either on 3G, 4G or 5G, 95 out of 100 times.
Cosmote users report the most consistent experience
Cosmote wins both the Excellent Consistent Quality and Core Consistent Quality awards outright, with scores of 82.2% and 91%, respectively. Excellent Consistent Quality score reflects the percentage of users' tests on operator networks meeting the minimum recommended performance thresholds to watch HD video, complete group video conference calls and play games. Core Consistent Quality measures the percentage of users' tests that met the minimum recommended performance thresholds for lower performance applications, including SD video, voice calls and web browsing.
Mobile Experience Awards
Market Overview
In Opensignal's latest look at the mobile network experience in Greece, we've analyzed the 5G experience and the overall experience together for the first time in one report. Additionally, we've accessed the country's three national operators on two award categories that quantify the consistency of the experience on mobile networks.
Our analysis reveals that Cosmote not only remains the dominant operator in the market in terms of overall mobile network experience but has also established itself as the early leader in Greece's 5G experience. The 5G Download Speed on Cosmote was 1.8 times faster than that on Vodafone and Wind. Our Cosmote users spent 2.7 to 3.5 times more time connected to 5G than Vodafone and Wind users, making Cosmote the 5G Availability award winner. 5G Availability compares the amount of time 5G users spent with an active 5G connection — the higher the percentage, the more time users on a network are connected to 5G.
Our results in this report are based on measurements collected across all three Greek national operators — Cosmote, Vodafone and Wind — over 90 days, beginning on April 1 and ending on June 29, 2021, to see how they fared.
Overall Experience
5G Experience
Coverage
Cosmote
Vodafone
Wind
Consistency
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
About Opensignal
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience