Spain

5G Experience Report
February 2022

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Sam Fenwick Senior Analyst

Key Findings

Our Vodafone users saw the fastest average 5G download speeds of 181.1 Mbps

Vodafone is the first Spanish operator to win the 5G Download Speed Award. It scored an impressive 181.1 Mbps, well ahead of its rivals. Orange and Yoigo share second place with statistically tied scores of 135 Mbps and 124.9 Mbps, respectively, while Movistar is in last place with a score of 86.8 Mbps.

Vodafone wins the 5G Games Experience award

Our users had their best multiplayer mobile gaming experience when connected to 5G on Vodafone’s network. The operator wins the 5G Games Experience award with a score of 74.9 points on a 100 point scale, narrowly falling short of placing in the Good (75<85) category, and commanding a lead of around 3.4 points. Spain’s other nationwide operators share second place with statistically tied scores in the 71.2-71.7 point range and like Vodafone placed in the Fair category (65<75).

Movistar, Orange and Yoigo are neck-and-neck in terms of 5G Availability and 5G Reach

These three operators are joint winners of both the 5G Availability and 5G Reach awards — this means that our users spent the most time connected to 5G on their networks and on average connected to 5G in the most locations out of all the locations they visited. Vodafone is in last place for both measures of the 5G mobile experience.

Vodafone and Yoigo share the 5G Voice App Experience award

Our Vodafone and Yoigo Spanish users had the best experience when using over-the-top (OTT) voice apps such as WhatsApp, Skype and Facebook Messenger over 5G networks, with statistically tied scores of 82.1 and 80.9 points on a 100 point scale, respectively. Similarly, Movistar and Orange share third place with scores of 80.8 and 80.3 points.

Users had their best 5G mobile video streaming experience on Movistar and Yoigo’s networks

Movistar and Yoigo are the first Spanish operators to win the 5G Video Experience award — with statistically tied scores of 77.6 and 77.5 points, respectively. Orange and Vodafone share third place with scores of 75.9 and 74.9 points on a 100 point scale. 5G Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's 5G network.

Introduction

Our first look at the Spanish 5G experience reveals fierce competition, with five out of seven awards shared between two or more operators. Vodafone is the only operator to win awards outright: 5G Games Experience and 5G Download Speed. However, it places last for 5G Availability and 5G Reach — highlighting the importance of analyzing multiple measures to provide a complete picture of users’ mobile network experience.

Much has happened since the auction of the 700 MHz band in July. The Spanish government has started preparations for the auctioning of the 26 GHz band for 5G use. The Ministry of Economic Affairs and Digital Transformation launched a consultation late in 2021 to gather information on the demand for this spectrum and stakeholders’ views on how it should be managed.

In mid-January 2022, Vodafone announced that it had launched 700 MHz 5G in 109 municipalities across 30 provinces. 17 of the 25 cities that at that time were already covered by the operator’s 3.5 GHz 5G spectrum will also get a 700 MHz 5G service, including Madrid, Barcelona, ​​Valencia, Seville, Malaga, Zaragoza, Valladolid and Murcia.

In late December, Yoigo claimed that it had hit 54% population coverage with its 5G network. In early January, Orange’s 5G population coverage was reported to be 52% and the operator is seeking to increase it to 90% by the end of 2022, while Movistar reportedly hit the 80% mark in April 2021, using both non-standalone access technology and dynamic spectrum sharing.

In this report, we’ve analyzed the 5G experience of our Spanish users across all four national operators — Movistar, Orange, Vodafone and Yoigo — over the 90 day period starting September 1, 2021 and ending November 29, 2021.

We have also published a companion report — which analyzes the overall mobile experience of our Spanish users weighted by the amount of time they spent connected to each mobile technology.

Opensignal Awards Table

5G Mobile Experience Awards, Spain
February 2022, Spain Report
5G Availability
5G Reach
5G Video Experience
5G Games Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
Download Image
Mobile Experience Awards Winners
February 2022, Spain
5G Games Experience
5G Download Speed
Mobile Experience Awards Draws
February 2022, Spain
5G Availability
5G Reach
5G Video Experience
5G Voice App Experience
5G Upload Speed
Download Image

Overview

Click on metric labels below for a quick preview
5G Availability
in %
Movistar
9.9
Orange
9.6
Vodafone
4.1
Yoigo
10.6
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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National Analysis

5G Availability

Movistar, Orange and Yoigo are joint winners of the 5G Availability award with statistically tied scores. Our users on these operators’ networks with both a 5G smartphone and a 5G tariff plan spent 9.6-10.6% of their time with an active 5G connection. Vodafone is in last place with a score of 4.1%.

5G Availability
in %
Movistar
9.9
Orange
9.6
Vodafone
4.1
Yoigo
10.6
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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5G Reach

As is the case with 5G Availability — our complementary measure of the extent of 5G networks — Movistar, Orange and Yoigo share the 5G Reach award. Their statistically tied scores are in the 2.9-3.3 point range on a 10 point scale. Vodafone is again in last place with a score of 1.9 points.

5G Reach is a measure of how mobile users experience the geographical extent of an operator’s network. It analyzes the average proportion of locations where users were connected to a 5G network out of all the locations those users have visited. In simple terms, 5G Reach measures the mobile experience in all the locations that matter most to everyday users — i.e. all the places where they live, work and travel.

5G Reach
in 0-10 points
Movistar
3.1
Orange
2.9
Vodafone
1.9
Yoigo
3.3
0 1.25 2.5 3.75 5
The brackets represent confidence intervals.
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5G Video Experience

Movistar and Yoigo are the inaugural Spanish joint winners of the 5G Video Experience award, with statistically tied scores of 77.6 and 77.5 points, respectively. Orange and Vodafone share third place with scores of 75.9 and 74.9 points on a 100 point scale.

5G Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's 5G network. It is derived from an International Telecommunication Union (ITU) approach. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

5G Video Experience
in 0-100 points
Movistar
77.6
Orange
75.9
Vodafone
74.9
Yoigo
77.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Games Experience

Vodafone is the first Spanish operator to win the 5G Games Experience award. It does so with a score of 74.9 points on a 100 point scale, narrowly falling short of placing in the Good (75<85) category, and commanding a lead of around 3.4 points. Spain’s other nationwide operators share second place with statistically tied scores in the 71.2-71.7 point range and like Vodafone placed in the Fair category (65<75).

A Fair 5G Games Experience means that users found the experience to be ‘average’. In most cases the game was responsive to the actions of the player with most users reporting that they felt like they had control over the game. The majority of players reported that they noticed a delay between their actions and the outcomes in the game.

5G Games Experience
in 0-100 points
Movistar
71.7
Orange
71.2
Vodafone
74.9
Yoigo
71.4
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s 5G network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter. Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

5G Voice App Experience

Vodafone and Yoigo are joint winners of the 5G Voice App Experience award, with statistically tied scores of 82.1 and 80.9 points on a 100 point scale, respectively. Similarly, Movistar and Orange share third place with scores of 80.8 and 80.3 points.

5G Voice App Experience
in 0-100 points
Movistar
80.8
Orange
80.3
Vodafone
82.1
Yoigo
80.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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5G Download Speed

Vodafone wins the 5G Download Speed Award. It scored a remarkable 181.1 Mbps, well ahead of its rivals. Orange and Yoigo share second place with statistically tied scores of 135 Mbps and 124.9 Mbps, respectively, while Movistar is in last place with a score of 86.8 Mbps.

5G Download Speed
in Mbps
Movistar
86.8
Orange
135.0
Vodafone
181.1
Yoigo
124.9
0 46.25 92.5 138.75 185
The brackets represent confidence intervals.
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5G Upload Speed

Three operators share the inaugural Spanish 5G Upload Speed Experience award: Orange, Vodafone and Yoigo. Our users on these three operators’ 5G networks reported statistically tied average upload speeds in the 21-23 Mbps range. Movistar was a few Mbps behind the joint winners with a score of 19 Mbps.

While most focus has traditionally been on download speeds, upload speeds are becoming increasingly important to users as social media encourages them to share videos and images over mobile connections.

5G Upload Speed
in Mbps
Movistar
19.0
Orange
22.3
Vodafone
21.0
Yoigo
23.0
0 6.25 12.5 18.75 25
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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