Once again, Zong wins the lion's share of awards in Opensignal's analysis of mobile network experience in Pakistan. The operator has held onto its outright wins in 4G Availability and 4G Coverage Experience while also jointly winning the Games Experience and Upload Speed Experience awards. However, it no longer wins the Video Experience award outright, but shares the top spot alongside Ufone instead.
Although Zong continues to dominate the awards table, Jazz has emerged as the challenger operator in Pakistan by raking up two awards outright — for Download Speed Experience and Voice App Experience — in addition to its joint wins with Zong in Games Experience and Upload Speed Experience.
The improvements in mobile experience reported by Ufone users since the last time around are also noteworthy. Especially in Download Speed Experience and Upload Speed Experience. Since the previous report, the average overall download and upload speeds observed by our Ufone users have more than doubled, while their average 4G download and upload speeds were about 190% faster. Among other factors, these changes are likely due to the impact from the additional spectrum it acquired in September 2021 for 4G.
Following this 4G spectrum auction, the Pakistani government has moved its focus towards a 5G spectrum auction which will be conducted in the 2022-24 fiscal year. The Ministry of Information Technology and Telecommunication of Pakistan also suggested that 5G services will initially launch in five major cities.
In this report, we've analyzed the mobile network experience using Pakistan's four national operators — Jazz, Ufone, Zong and Telenor — over 90 days, beginning October 1 and ending December 29, 2021, to see how they fared on Opensignal's seven key measures of mobile network experience using real-world data reported by Pakistani smartphone users.