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Once again, our users on Telekom's network saw the fastest average download speeds in Hungary, clocking in at 36.6 Mbps — 1.9 Mbps (5.5%) ahead of second-placed Telenor. This means Telekom is the winner of the Download Speed Experience award for the second consecutive time. Since the last report, our Telekom, Telenor and Vodafone users reported no significant difference in Download Speed Experience. By contrast, our user on DIGIMobil saw a 0.7 Mbps upswing but their average speeds remain last-placed with a score of 6.8 Mbps.
Telekom is the outright winner across Opensignal's three experiential metrics — Games Experience, Video Experience and Voice App Experience. This means our Telekom users in Hungary enjoyed the best experience while playing multiplayer mobile games, streaming videos online, and using over-the-top (OTT) voice services (on mobile apps such as WhatsApp, Skype and Facebook Messenger), as well as. Meanwhile, DIGIMobil users saw the biggest improvement in Games Experience and Voice App Experience, followed by our Vodafone users.
Hungary's 4G only operator, DIGIMobil, held on to its outright win in 4G Availability with a score of 97.4%. Our DIGIMobil and Telenor users saw no significant difference in the proportion of time they spent connected to 4G or better services, compared to last time. By contrast, our Telekom and Vodafone users reported slight dips of 2.2-2.3 percentage points. As a result, Telekom and Telenor are now statistically tied for second place with 91.8% and 92.5%, respectively, while Vodafone's score was less than half a percentage point shy of the 90% mark.
Telekom retains the top spot in 4G Coverage Experience with a score of 9.5 points on a 10-point scale, followed closely by Telenor (8.6) and Vodafone (8.1). On the other hand, DiGiMobil scored below four points. Opensignal's 4G Coverage Experience measures how mobile subscribers experience 4G coverage on an operator's network. It analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.
Our latest analysis of Hungary's overall mobile network experience reveals that Telekom remains the operator to beat nationally, as the operator continues to lead on six out of seven key measures of mobile experience. This time, we see no changes to the awards table; Telekom once again takes first place in 4G Coverage Experience, Games Experience, Video Experience, Voice App Experience, Download Speed Experience and Upload Speed Experience. DIGIMobil is the only other national operator to win an award, with a top score in 4G Availability — the proportion of time users spent connected to 4G or better service.
However, since the last report, a lot has happened in the market. For example, Telenor is putting efforts into expanding its 5G footprint and has reportedly confirmed it will rebrand itself as Yettel from March 2022. DIGIMobil also completed the sale of its business to 4iG. Meanwhile, in efforts to facilitate 3G switch offs and repurpose existing spectrum for newer and more efficient 4G and 5G technologies, Hungary's National Media & Infocommunications Authority (Nemzeti Média- és Hírközlési Hatóság, NMHH) has announced subsidized 4G/5G device upgrades to customers exchanging 3G phones from February 2022. This announcement is aligned with operators' plans to shut down 3G later this year.
In this latest report, we've analyzed the overall mobile network experience on Hungary's four national operators — DIGIMobil, Telekom, Telenor and Vodafone, over 90 days starting October 1, 2021, and ending December 29, 2021. 5G measurements contribute to the overall results.
| Mobile Experience Awards Hungary | ||||
|---|---|---|---|---|
February 2022,
Hungary Report
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D
DIGIMobil
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T
Telekom
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T
Telenor
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V
Vodafone
|
Video Experience
| ||||
Games Experience
| ||||
Voice App Experience
| ||||
Download Speed Experience
| ||||
Upload Speed Experience
| ||||
4G Availability
| ||||
4G Coverage Experience
| ||||
|
Mobile Experience Awards Winners
|
February 2022,
Hungary
|
|---|---|
|
Video Experience
|
T
Telekom
|
|
Games Experience
|
T
Telekom
|
|
Voice App Experience
|
T
Telekom
|
|
Download Speed Experience
|
T
Telekom
|
|
Upload Speed Experience
|
T
Telekom
|
|
4G Availability
|
D
DIGIMobil
|
|
4G Coverage Experience
|
T
Telekom
|
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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