Mobile Network Experience Report Hungary February 2022

Hungary

Mobile Network Experience Report
February 2022

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Hardik Khatri Technical Analyst

Key Findings

Telekom wins the Download Speed Experience award

Once again, our users on Telekom's network saw the fastest average download speeds in Hungary, clocking in at 36.6 Mbps — 1.9 Mbps (5.5%) ahead of second-placed Telenor. This means Telekom is the winner of the Download Speed Experience award for the second consecutive time. Since the last report, our Telekom, Telenor and Vodafone users reported no significant difference in Download Speed Experience. By contrast, our user on DIGIMobil saw a 0.7 Mbps upswing but their average speeds remain last-placed with a score of 6.8 Mbps.

Telekom reigns superior on experiential metrics

Telekom is the outright winner across Opensignal's three experiential metrics — Games Experience, Video Experience and Voice App Experience. This means our Telekom users in Hungary enjoyed the best experience while playing multiplayer mobile games, streaming videos online, and using over-the-top (OTT) voice services (on mobile apps such as WhatsApp, Skype and Facebook Messenger), as well as. Meanwhile, DIGIMobil users saw the biggest improvement in Games Experience and Voice App Experience, followed by our Vodafone users.

DIGIMobil keeps the 4G Availability award

Hungary's 4G only operator, DIGIMobil, held on to its outright win in 4G Availability with a score of 97.4%. Our DIGIMobil and Telenor users saw no significant difference in the proportion of time they spent connected to 4G or better services, compared to last time. By contrast, our Telekom and Vodafone users reported slight dips of 2.2-2.3 percentage points. As a result, Telekom and Telenor are now statistically tied for second place with 91.8% and 92.5%, respectively, while Vodafone's score was less than half a percentage point shy of the 90% mark.

Telekom leads in the 4G Coverage Experience

Telekom retains the top spot in 4G Coverage Experience with a score of 9.5 points on a 10-point scale, followed closely by Telenor (8.6) and Vodafone (8.1). On the other hand, DiGiMobil scored below four points. Opensignal's 4G Coverage Experience measures how mobile subscribers experience 4G coverage on an operator's network. It analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

Introduction

Our latest analysis of Hungary's overall mobile network experience reveals that Telekom remains the operator to beat nationally, as the operator continues to lead on six out of seven key measures of mobile experience. This time, we see no changes to the awards table; Telekom once again takes first place in 4G Coverage Experience, Games Experience, Video Experience, Voice App Experience, Download Speed Experience and Upload Speed Experience. DIGIMobil is the only other national operator to win an award, with a top score in 4G Availability — the proportion of time users spent connected to 4G or better service.

However, since the last report, a lot has happened in the market. For example, Telenor is putting efforts into expanding its 5G footprint and has reportedly confirmed it will rebrand itself as Yettel from March 2022. DIGIMobil also completed the sale of its business to 4iG. Meanwhile, in efforts to facilitate 3G switch offs and repurpose existing spectrum for newer and more efficient 4G and 5G technologies, Hungary's National Media & Infocommunications Authority (Nemzeti Média- és Hírközlési Hatóság, NMHH) has announced subsidized 4G/5G device upgrades to customers exchanging 3G phones from February 2022. This announcement is aligned with operators' plans to shut down 3G later this year.

In this latest report, we've analyzed the overall mobile network experience on Hungary's four national operators — DIGIMobil, Telekom, Telenor and Vodafone, over 90 days starting October 1, 2021, and ending December 29, 2021. 5G measurements contribute to the overall results.

Opensignal Awards Table

Mobile Experience Awards, Hungary
February 2022, Hungary Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
February 2022, Hungary
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
DIGIMobil
58.7
Telekom
73.0
Telenor
68.1
Vodafone
71.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
DIGIMobil
58.7
Telekom
73.0
Telenor
68.1
Vodafone
71.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Games Experience

Games Experience
in 0-100 points
DIGIMobil
70.7
Telekom
81.2
Telenor
76.2
Vodafone
73.0
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Voice App Experience

Voice App Experience
in 0-100 points
DIGIMobil
79.8
Telekom
82.8
Telenor
81.3
Vodafone
80.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Download Speed Experience

Download Speed Experience
in Mbps
DIGIMobil
6.8
Telekom
36.6
Telenor
34.7
Vodafone
26.1
0 10 20 30 40
The brackets represent confidence intervals.
Download Image

Upload Speed Experience

Upload Speed Experience
in Mbps
DIGIMobil
3.7
Telekom
15.1
Telenor
11.7
Vodafone
10.5
0 5 10 15 20
The brackets represent confidence intervals.
Download Image

4G Availability

4G Availability
% of time
DIGIMobil
97.4
Telekom
91.8
Telenor
92.5
Vodafone
89.6
0 25 50 75 100
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
DIGIMobil
3.8
Telekom
9.5
Telenor
8.6
Vodafone
8.1
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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