In the third report on Mobile Network Experience in the Czech Republic, we see a tightly-fought contest between national operators. Only one award is won outright this time around, as O2 claims 4G Coverage Experience for the third time in a row. Vodafone’s count of outright wins goes down from four to zero, while T-Mobile increases its haul of joint wins from two to five, compared to the previous report. T-Mobile forces a statistical tie against the previous sole winner Vodafone for three awards — Games Experience, Voice App Experience and Upload Speed Experience. Vodafone was also an outright winner of the Video Experience award, but now all three operators are its joint winners.
In the recently published Global Awards 2022 report, Opensignal recognized all of Czech Republic’s operators among the top operators globally in four categories — Video Experience, Games Experience, Voice App Experience and Upload Speed Experience. Vodafone became one of the Global Winners of Voice App Experience — along with South Korea’s LG U+ and SK telecom — and was acknowledged as Global Leader in the remaining three aforementioned categories. T-Mobile became a Global Leader in Games Experience and Voice App Experience, while O2 is a Global Rising Star in Voice App Experience.
In November, T-Mobile and O2 switched off their 3G networks — however, both operators keep their 2G networks active. Their competitor, Vodafone, disabled its 3G services back in March 2021. 2G networks are likely to stay for a few more years, as per the regulator’s requirements to provide services to users with older phones. As a condition to extend the operator’s 2100 MHz band licence, the Czech Telecommunication Office (CTU) recently obliged O2 to keep its 2G network operational until at least 2028, unless the share of all 2G users falls below 5%.
To provide a greater understanding of the mobile experience, we also publish additional metrics looking at the experience of 5G users in the Czech Republic. This differs from our mobile network experience awards because instead of representing the experience for all users, these supporting metrics reflect the overall experience of only those smartphone users that have both a 5G tariff plan and a 5G-capable smartphone taking into account the amount of time these users spent connected to different network technologies.
In this report, we've analyzed the mobile network experience for the Czech Republic's national operators — O2, T-Mobile and Vodafone, over a period of 90 days beginning November 1, 2021 and ending January 29, 2022, to see how they fared. 5G measurements contributed to the overall scores. Alongside this analysis, we have also published a companion report — Czech Republic 5G Experience Report — which analyzes the experience of our 5G users when connected to 5G technology.