USA

Mobile Network Experience Report
January 2022

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Francesco Rizzato Principal Technical Analyst

Key Findings

AT&T now shares the Games Experience award with T-Mobile

While AT&T’s score is statistically unchanged since the previous report, our T-Mobile users saw their Games Experience improve by 1.5 points, meaning that T-Mobile now jointly wins the Games Experience award along with AT&T. The two carriers have statistically tied scores of 67.4 and 67.3 points (on a 100-point scale), respectively. In the last report in July 2021 AT&T was the sole winner of this award. While Verizon places third, its score is less than one point behind the two winners at 66.6 points.

T-Mobile exceeds the 10 Mbps mark in Upload Speed Experience

Our users on T-Mobile experienced the fastest Upload Speed Experience as T-Mobile’s score was 10.5 Mbps compared with Verizon’s 8.2 Mbps and AT&T’s 6.7 Mbps. This was the only category where our users saw their experience statistically improve on all three carriers since the previous report as AT&T, T-Mobile and Verizon’s scores improved by 0.6 Mbps, 1.3 Mbps and 0.3 Mbps, respectively.

T-Mobile keeps hold of the Voice App Experience award

T-Mobile wins the Voice App Experience award with a score of 78.6, ahead of Verizon and AT&T which obtained statistically tied scores of 77.6 and 77.5 points (on a 100-point scale), respectively. All three operators scored Acceptable ratings, but they are not far off from a Good rating, which requires a score of at least 80 points.

The first U.S. carrier to exceed 50 Mbps in Download Speed Experience is T-Mobile

With a score of 54.1 Mbps, T-Mobile wins the Download Speed Experience award. The carrier saw an extraordinary improvement in this metric after placing second in the previous report largely driven by 5G improvements, for example the use of the 2.5GHz band. AT&T has conceded the leading position to T-Mobile after placing first for four reports in a row and now comes second with 35.3 Mbps. Verizon remains in third place but is closing in on AT&T as it has also exceeded the 30 Mbps threshold having scored 30.2 Mbps.

Verizon keeps ahead in 4G Coverage Experience and T-Mobile wins 4G Availability

Verizon holds the 4G Coverage Experience award with a near-perfect score of 9.9 on a 10 point scale, ahead of AT&T on 9.8 and T-Mobile's 9.4. However, it is T-Mobile that wins 4G Availability with an extremely narrow lead on Verizon as the two carriers scored 97.8% and 97.7%, respectively.

Introduction

Understanding how the overall mobile network experience of all U.S. mobile users compare remains important because users still spend the vast majority of the time connected to older 4G network technologies, rather than 5G. In the new USA 5G Experience report, where we delve deeper into six categories of the 5G mobile experience, we found that our 5G users spent the highest amount of time connected to 5G services on T-Mobile at 35.4%. This means that even 5G users are still spending a significant proportion of their time connected to 4G networks, and that understanding the overall mobile network experience is still relevant despite U.S. carriers having launched their 5G networks more than two years ago.

However, it is evident that 5G is having a large impact on the overall experience scores, and that is particularly clear when we look at the progress that T-Mobile has made during 2021 in both 5G Download Speed and 5G Upload Speed — which resulted in the operator jumping ahead of AT&T in Download Speed Experience, and significantly increasing its lead in Upload Speed Experience compared to six months ago. With even more new spectrum capacity now being deployed for 5G usage, 5G will continue to raise the overall experience of users throughout 2022. For this report we have paused the Video Experience award while we refine the category to better reflect the impact of 5G and carriers’ 5G plans on mobile video streaming.

In this Mobile Network Experience report we include the overall experience for all smartphone users, but we also publish supporting metrics for 5G users' experience. The difference is that these 5G users results reflect the overall experience across all mobile technologies — 3G, 4G and 5G — of 5G users alone, while the overall results are the average scores across all smartphone users, whether or not they have 5G.

Opensignal Awards Table

Mobile Experience Awards, USA
January 2022, USA Report
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
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Mobile Experience Awards Winners
January 2022, USA
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Mobile Experience Awards Draws
January 2022, USA
Games Experience
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Overview

Click on metric labels below for a quick preview
Games Experience
in 0-100 points
AT&T
67.3
T-Mobile
67.4
Verizon
66.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Games Experience

AT&T and T-Mobile share the Games Experience award as they scored 67.3 and 67.4 points (on a 100-point scale), respectively. T-Mobile previously placed third in this category, but has now forced AT&T into a statistical tie thanks to a 1.5 point increase since the previous report while AT&T’s score has not changed significantly. Verizon now places last with a score of 66.6 points but is less than a point behind the joint winners, meaning that the ranking could easily change in our future awards.

Opensignal’s Games Experience is a measure of how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Games Experience
in 0-100 points
AT&T
67.3
T-Mobile
67.4
Verizon
66.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Games Experience
Additional Metrics
in 0-100 points
Games Experience – 5G Users
66.5 (± 0.22) 67.7 (± 0.14) 70.7 (± 0.14)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | January 2022 | © Opensignal Limited
Games Experience – 5G Users in 0-100 points
67 (± 0.22)
68 (± 0.14)
71 (± 0.14)
Mobile Network Experience Report | January 2022 | © Opensignal Inc.

Voice App Experience

T-Mobile once again wins the Voice App Experience award with a score of 78.6 points, followed by Verizon and AT&T at 77.6 points and 77.5 points, respectively. Opensignal’s Voice App Experience reflects the use of over-the-top (OTT) voice communication apps, such asFacebook Messenger, Skype and WhatsApp. The model characterizes the exact relationship between the technical measurements and perceived call quality using a model derived from the International Telecommunications Union’s approach.

Voice App Experience
in 0-100 points
AT&T
77.5
T-Mobile
78.6
Verizon
77.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Voice App Experience
Additional Metrics
in 0-100 points
Voice App Experience – 5G Users
78.1 (± 0.10) 78.9 (± 0.06) 79.4 (± 0.06)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | January 2022 | © Opensignal Limited
Voice App Experience – 5G Users in 0-100 points
78 (± 0.10)
79 (± 0.06)
79 (± 0.06)
Mobile Network Experience Report | January 2022 | © Opensignal Inc.

Download Speed Experience

T-Mobile shows the largest improvement in download speeds among the U.S. carriers — an increase of 22.4 Mbps (70.5%) — and jumps ahead of AT&T to win the Download Speed Experience award with a score of 54.1 Mbps. AT&T and Verizon follow at some distance with 35.3 Mbps and 30.2 Mbps respectively. While Verizon’s score has improved by 1.5 Mbps since the previous report, our users on AT&T did not observe any statistical change to their experience.

Looking at the overall speeds as experienced by our 5G users, we saw much higher scores with our T-Mobile 5G users, who observed the fastest average speeds of 110.6 Mbps, followed by our Verizon and AT&T users with scores of 43.3 Mbps and 39.2 Mbps, respectively. These 5G user overall download speeds represent the average speed across all generations of mobile technology and the amount of time 5G users spend connected to each generation. The 5G users analyzed here have both a 5G smartphone model and a 5G tariff plan.

Download Speed Experience
in Mbps
AT&T
35.3
T-Mobile
54.1
Verizon
30.2
0 13.75 27.5 41.25 55
The brackets represent confidence intervals.
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Download Speed Experience
Additional Metrics
in Mbps
Download Speed Experience – 5G Users
39.2 (± 0.17) 110.6 (± 0.49) 43.3 (± 0.13)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | January 2022 | © Opensignal Limited
Download Speed Experience – 5G Users in Mbps
39 (± 0.17)
111 (± 0.49)
43 (± 0.13)
Mobile Network Experience Report | January 2022 | © Opensignal Inc.

Upload Speed Experience

T-Mobile increases its lead in Upload Speed Experience, as our users on its network enjoyed a speed of 10.5 Mbps which is 2.3 Mbps (27.7%) faster than that seen by our users connecting with second placed Verizon, up from 1.4 Mbps (17.1%) in the previous report. In this report, Verizon and AT&T scored 8.2 Mbps and 6.7 Mbps, respectively — which were 0.3-0.6 Mbps faster than in our previous report.

However, when we focus on just our 5G users’ overall upload speeds on the three carriers, we see T-Mobile having a larger lead on its competitors. In fact, our 5G users on T-Mobile on average experienced 14 Mbps in upload speed which was 4.6 Mbps (49.1%) and 6.4 Mbps (84.2%) faster that what our 5G users experienced on Verizon and AT&T, respectively.

Upload Speed Experience
in Mbps
AT&T
6.7
T-Mobile
10.5
Verizon
8.2
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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Upload Speed Experience
Additional Metrics
in Mbps
Upload Speed Experience – 5G Users
7.6 (± 0.05) 14.0 (± 0.06) 9.4 (± 0.04)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | January 2022 | © Opensignal Limited
Upload Speed Experience – 5G Users in Mbps
8 (± 0.05)
14 (± 0.06)
9 (± 0.04)
Mobile Network Experience Report | January 2022 | © Opensignal Inc.

4G Availability

T-Mobile remains the sole winner of the 4G Availability award but Verizon is just a breath behind as only 0.1 percentage points separates the scores of the two carriers. In fact, T-Mobile scored 97.8% while Verizon scored 97.7%. AT&T is also reducing its gap to the top position as it recorded the largest increase of 0.3 percentage points since our previous report.

4G Availability
% of time
AT&T
97.4
T-Mobile
97.8
Verizon
97.7
0 25 50 75 100
The brackets represent confidence intervals.
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4G Coverage Experience

Verizon wins the 4G Coverage Experience award with a near-perfect score of 9.9 on a 10 point scale. AT&T is second with 9.8 points followed by T-Mobile’s score of 9.4 points.

4G Coverage Experience measures the mobile coverage experience in all the locations that matter most to everyday users — i.e. all the places where they live, work and travel. It considers all the areas that Opensignal users visit, the portion of locations that 4G is available to them, and locations that more users visit have higher importance to them.

4G Coverage Experience
in 0-10 points
AT&T
9.8
T-Mobile
9.4
Verizon
9.9
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Regional Analysis

We have analyzed the mobile network experience across 43 U.S. states, plus the capital Washington D.C. — the same set as in our companion USA 5G Experience report. T-Mobile secures the largest number of regional awards, and by a large margin, as it wins 100 awards outright and shares an additional 63 awards with at least one of its competitors. AT&T and Verizon win outright 23 and 22 awards each, while having an additional 52 and 49 shared wins, respectively.

T-Mobile dominates both Download Speed Experience and Upload Speed Experience as it wins 38 and 34 awards outright, respectively, in the two categories. T-Mobile also secures 41 regional Voice App Experience awards as well as 20 regional awards for Games Experience and 21 regional awards for 4G Availability — although most of the victories in these three categories were shared (54) with one or both its competitors.

AT&T excels in Games Experience as it wins outright 16 of the regional awards, while sharing victory in a further 16 states. AT&T also collects 21 regional awards in Voice App Experience, 16 awards in 4G Availability and six awards for Download Speed Experience.

Verizon maintains an edge in 4G Availability, as it is the carrier winning the largest number of awards (33) — both outright (12) and shared (21) — in this category. Verizon also collects 16 regional awards in Games Experience and 12 awards in Voice App Experience. Also, Verizon is the only operator, other than T-Mobile, that secures any regional Upload Speed Experience awards.

Select any region or city below to display individual breakdown

Alabama

Games Experience
in Alabama
in 0-100 points
AT&T
65.4
T-Mobile
63.9
Verizon
62.2
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Voice App Experience
in Alabama
in 0-100 points
AT&T
76.9
T-Mobile
78.6
Verizon
76.9
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Download Speed Experience
in Alabama
in Mbps
AT&T
27.4
T-Mobile
43.9
Verizon
25.9
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Upload Speed Experience
in Alabama
in Mbps
AT&T
5.5
T-Mobile
8.9
Verizon
7.0
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4G Availability
in Alabama
% of time
AT&T
97.7
T-Mobile
96.9
Verizon
97.6
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Arizona

Games Experience
in Arizona
in 0-100 points
AT&T
68.2
T-Mobile
64.5
Verizon
65.6
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Voice App Experience
in Arizona
in 0-100 points
AT&T
77.7
T-Mobile
77.7
Verizon
77.6
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Download Speed Experience
in Arizona
in Mbps
AT&T
43.3
T-Mobile
54.7
Verizon
29.4
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Upload Speed Experience
in Arizona
in Mbps
AT&T
6.2
T-Mobile
9.0
Verizon
8.2
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4G Availability
in Arizona
% of time
AT&T
96.8
T-Mobile
97.4
Verizon
97.6
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Arkansas

Games Experience
in Arkansas
in 0-100 points
AT&T
63.0
T-Mobile
60.7
Verizon
60.0
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Voice App Experience
in Arkansas
in 0-100 points
AT&T
77.4
T-Mobile
78.5
Verizon
76.7
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Download Speed Experience
in Arkansas
in Mbps
AT&T
29.4
T-Mobile
37.5
Verizon
23.4
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Upload Speed Experience
in Arkansas
in Mbps
AT&T
6.1
T-Mobile
7.3
Verizon
7.1
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4G Availability
in Arkansas
% of time
AT&T
97.5
T-Mobile
96.5
Verizon
97.0
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California

Games Experience
in California
in 0-100 points
AT&T
72.0
T-Mobile
69.1
Verizon
70.7
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Voice App Experience
in California
in 0-100 points
AT&T
77.9
T-Mobile
78.5
Verizon
78.1
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Download Speed Experience
in California
in Mbps
AT&T
36.4
T-Mobile
48.4
Verizon
34.4
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Upload Speed Experience
in California
in Mbps
AT&T
8.4
T-Mobile
11.3
Verizon
9.9
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4G Availability
in California
% of time
AT&T
97.2
T-Mobile
97.5
Verizon
97.9
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Colorado

Games Experience
in Colorado
in 0-100 points
AT&T
61.2
T-Mobile
61.3
Verizon
64.0
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Voice App Experience
in Colorado
in 0-100 points
AT&T
77.4
T-Mobile
77.7
Verizon
77.4
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Download Speed Experience
in Colorado
in Mbps
AT&T
41.8
T-Mobile
49.9
Verizon
30.3
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Upload Speed Experience
in Colorado
in Mbps
AT&T
6.9
T-Mobile
8.0
Verizon
7.7
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4G Availability
in Colorado
% of time
AT&T
94.6
T-Mobile
97.0
Verizon
96.1
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Connecticut

Games Experience
in Connecticut
in 0-100 points
AT&T
73.2
T-Mobile
70.8
Verizon
68.5
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Voice App Experience
in Connecticut
in 0-100 points
AT&T
78.6
T-Mobile
79.5
Verizon
78.5
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Download Speed Experience
in Connecticut
in Mbps
AT&T
33.2
T-Mobile
55.8
Verizon
33.1
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Upload Speed Experience
in Connecticut
in Mbps
AT&T
5.9
T-Mobile
11.7
Verizon
8.8
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4G Availability
in Connecticut
% of time
AT&T
97.4
T-Mobile
97.9
Verizon
98.2
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Delaware

Games Experience
in Delaware
in 0-100 points
AT&T
72.5
T-Mobile
73.7
Verizon
73.1
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Voice App Experience
in Delaware
in 0-100 points
AT&T
78.1
T-Mobile
79.6
Verizon
78.2
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Download Speed Experience
in Delaware
in Mbps
AT&T
54.1
T-Mobile
57.5
Verizon
37.9
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Upload Speed Experience
in Delaware
in Mbps
AT&T
7.0
T-Mobile
11.6
Verizon
9.0
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4G Availability
in Delaware
% of time
AT&T
98.5
T-Mobile
97.8
Verizon
98.5
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District of Columbia

Games Experience
in District of Columbia
in 0-100 points
AT&T
77.5
T-Mobile
78.9
Verizon
80.5
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Voice App Experience
in District of Columbia
in 0-100 points
AT&T
79.8
T-Mobile
80.6
Verizon
80.0
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Download Speed Experience
in District of Columbia
in Mbps
AT&T
53.0
T-Mobile
70.5
Verizon
52.4
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Upload Speed Experience
in District of Columbia
in Mbps
AT&T
8.9
T-Mobile
14.9
Verizon
12.8
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4G Availability
in District of Columbia
% of time
AT&T
97.7
T-Mobile
98.1
Verizon
98.8
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Florida

Games Experience
in Florida
in 0-100 points
AT&T
66.3
T-Mobile
61.3
Verizon
64.3
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Voice App Experience
in Florida
in 0-100 points
AT&T
77.7
T-Mobile
77.2
Verizon
77.1
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Download Speed Experience
in Florida
in Mbps
AT&T
32.2
T-Mobile
47.4
Verizon
32.6
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Upload Speed Experience
in Florida
in Mbps
AT&T
6.5
T-Mobile
9.0
Verizon
8.2
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4G Availability
in Florida
% of time
AT&T
97.7
T-Mobile
97.6
Verizon
97.9
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Georgia

Games Experience
in Georgia
in 0-100 points
AT&T
68.9
T-Mobile
67.9
Verizon
63.4
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Voice App Experience
in Georgia
in 0-100 points
AT&T
77.7
T-Mobile
79.2
Verizon
76.9
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Download Speed Experience
in Georgia
in Mbps
AT&T
31.6
T-Mobile
49.7
Verizon
27.0
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Upload Speed Experience
in Georgia
in Mbps
AT&T
6.0
T-Mobile
9.6
Verizon
7.2
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4G Availability
in Georgia
% of time
AT&T
96.9
T-Mobile
97.2
Verizon
97.7
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Hawaii

Games Experience
in Hawaii
in 0-100 points
AT&T
58.3
T-Mobile
62.1
Verizon
57.2
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Voice App Experience
in Hawaii
in 0-100 points
AT&T
76.3
T-Mobile
78.6
Verizon
76.6
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Download Speed Experience
in Hawaii
in Mbps
AT&T
28.7
T-Mobile
50.5
Verizon
33.8
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Upload Speed Experience
in Hawaii
in Mbps
AT&T
6.1
T-Mobile
11.2
Verizon
10.3
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4G Availability
in Hawaii
% of time
AT&T
95.7
T-Mobile
97.1
Verizon
97.0
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Idaho

Games Experience
in Idaho
in 0-100 points
AT&T
68.5
T-Mobile
66.2
Verizon
66.2
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Voice App Experience
in Idaho
in 0-100 points
AT&T
79.0
T-Mobile
78.9
Verizon
77.6
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Download Speed Experience
in Idaho
in Mbps
AT&T
34.0
T-Mobile
50.3
Verizon
26.1
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Upload Speed Experience
in Idaho
in Mbps
AT&T
5.5
T-Mobile
8.7
Verizon
7.7
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4G Availability
in Idaho
% of time
AT&T
96.6
T-Mobile
97.0
Verizon
96.8
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Illinois

Games Experience
in Illinois
in 0-100 points
AT&T
72.4
T-Mobile
72.3
Verizon
71.4
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Voice App Experience
in Illinois
in 0-100 points
AT&T
78.6
T-Mobile
80.1
Verizon
79.3
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Download Speed Experience
in Illinois
in Mbps
AT&T
42.3
T-Mobile
74.3
Verizon
30.2
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Upload Speed Experience
in Illinois
in Mbps
AT&T
7.7
T-Mobile
11.8
Verizon
9.5
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4G Availability
in Illinois
% of time
AT&T
98.0
T-Mobile
98.2
Verizon
98.3
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Indiana

Games Experience
in Indiana
in 0-100 points
AT&T
68.5
T-Mobile
64.0
Verizon
68.9
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Voice App Experience
in Indiana
in 0-100 points
AT&T
77.8
T-Mobile
78.0
Verizon
78.3
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Download Speed Experience
in Indiana
in Mbps
AT&T
35.6
T-Mobile
53.3
Verizon
31.5
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Upload Speed Experience
in Indiana
in Mbps
AT&T
6.7
T-Mobile
7.7
Verizon
8.1
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4G Availability
in Indiana
% of time
AT&T
97.5
T-Mobile
97.7
Verizon
98.4
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Kansas

Games Experience
in Kansas
in 0-100 points
AT&T
68.0
T-Mobile
64.3
Verizon
66.4
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Voice App Experience
in Kansas
in 0-100 points
AT&T
78.2
T-Mobile
78.8
Verizon
78.3
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Download Speed Experience
in Kansas
in Mbps
AT&T
39.9
T-Mobile
60.2
Verizon
24.4
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Upload Speed Experience
in Kansas
in Mbps
AT&T
6.5
T-Mobile
8.7
Verizon
8.1
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4G Availability
in Kansas
% of time
AT&T
97.7
T-Mobile
98.1
Verizon
98.4
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Kentucky

Games Experience
in Kentucky
in 0-100 points
AT&T
63.4
T-Mobile
61.8
Verizon
65.6
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Voice App Experience
in Kentucky
in 0-100 points
AT&T
77.1
T-Mobile
78.1
Verizon
77.8
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Download Speed Experience
in Kentucky
in Mbps
AT&T
29.1
T-Mobile
51.8
Verizon
27.1
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Upload Speed Experience
in Kentucky
in Mbps
AT&T
6.0
T-Mobile
7.7
Verizon
7.2
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4G Availability
in Kentucky
% of time
AT&T
96.7
T-Mobile
96.9
Verizon
97.0
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Louisiana

Games Experience
in Louisiana
in 0-100 points
AT&T
62.8
T-Mobile
58.1
Verizon
61.9
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Voice App Experience
in Louisiana
in 0-100 points
AT&T
77.1
T-Mobile
76.9
Verizon
77.2
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Download Speed Experience
in Louisiana
in Mbps
AT&T
25.6
T-Mobile
42.1
Verizon
29.3
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Upload Speed Experience
in Louisiana
in Mbps
AT&T
5.9
T-Mobile
7.5
Verizon
7.9
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4G Availability
in Louisiana
% of time
AT&T
98.4
T-Mobile
96.7
Verizon
97.3
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Maine

Games Experience
in Maine
in 0-100 points
AT&T
66.2
T-Mobile
64.4
Verizon
61.0
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Voice App Experience
in Maine
in 0-100 points
AT&T
77.1
T-Mobile
78.2
Verizon
76.2
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Download Speed Experience
in Maine
in Mbps
AT&T
32.3
T-Mobile
33.5
Verizon
25.7
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Upload Speed Experience
in Maine
in Mbps
AT&T
5.0
T-Mobile
7.6
Verizon
6.4
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4G Availability
in Maine
% of time
AT&T
95.9
T-Mobile
92.9
Verizon
95.7
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Maryland

Games Experience
in Maryland
in 0-100 points
AT&T
71.6
T-Mobile
74.9
Verizon
75.0
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Voice App Experience
in Maryland
in 0-100 points
AT&T
78.3
T-Mobile
79.7
Verizon
78.8
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Download Speed Experience
in Maryland
in Mbps
AT&T
48.4
T-Mobile
53.9
Verizon
40.1
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Upload Speed Experience
in Maryland
in Mbps
AT&T
7.2
T-Mobile
11.0
Verizon
10.0
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4G Availability
in Maryland
% of time
AT&T
97.7
T-Mobile
98.2
Verizon
98.1
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Massachusetts

Games Experience
in Massachusetts
in 0-100 points
AT&T
71.6
T-Mobile
71.5
Verizon
69.3
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Voice App Experience
in Massachusetts
in 0-100 points
AT&T
77.8
T-Mobile
79.6
Verizon
78.5
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Download Speed Experience
in Massachusetts
in Mbps
AT&T
42.1
T-Mobile
47.5
Verizon
38.6
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Upload Speed Experience
in Massachusetts
in Mbps
AT&T
7.8
T-Mobile
11.9
Verizon
9.8
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4G Availability
in Massachusetts
% of time
AT&T
96.5
T-Mobile
98.0
Verizon
98.2
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Michigan

Games Experience
in Michigan
in 0-100 points
AT&T
65.6
T-Mobile
62.9
Verizon
64.2
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Voice App Experience
in Michigan
in 0-100 points
AT&T
77.7
T-Mobile
77.5
Verizon
77.1
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Download Speed Experience
in Michigan
in Mbps
AT&T
37.2
T-Mobile
48.7
Verizon
31.5
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Upload Speed Experience
in Michigan
in Mbps
AT&T
5.2
T-Mobile
9.1
Verizon
8.0
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4G Availability
in Michigan
% of time
AT&T
97.3
T-Mobile
97.7
Verizon
97.9
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Minnesota

Games Experience
in Minnesota
in 0-100 points
AT&T
68.1
T-Mobile
69.2
Verizon
69.5
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Voice App Experience
in Minnesota
in 0-100 points
AT&T
78.2
T-Mobile
79.7
Verizon
79.0
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Download Speed Experience
in Minnesota
in Mbps
AT&T
42.8
T-Mobile
64.7
Verizon
34.0
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Upload Speed Experience
in Minnesota
in Mbps
AT&T
6.2
T-Mobile
9.9
Verizon
9.1
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4G Availability
in Minnesota
% of time
AT&T
97.1
T-Mobile
98.1
Verizon
98.4
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Mississippi

Games Experience
in Mississippi
in 0-100 points
AT&T
62.5
T-Mobile
53.9
Verizon
55.0
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Voice App Experience
in Mississippi
in 0-100 points
AT&T
76.3
T-Mobile
75.8
Verizon
75.5
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Download Speed Experience
in Mississippi
in Mbps
AT&T
24.6
T-Mobile
28.6
Verizon
19.8
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Upload Speed Experience
in Mississippi
in Mbps
AT&T
5.2
T-Mobile
5.3
Verizon
5.5
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4G Availability
in Mississippi
% of time
AT&T
97.7
T-Mobile
93.9
Verizon
95.9
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Missouri

Games Experience
in Missouri
in 0-100 points
AT&T
66.3
T-Mobile
65.9
Verizon
66.4
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Voice App Experience
in Missouri
in 0-100 points
AT&T
77.4
T-Mobile
79.1
Verizon
78.2
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Download Speed Experience
in Missouri
in Mbps
AT&T
39.5
T-Mobile
60.4
Verizon
26.7
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Upload Speed Experience
in Missouri
in Mbps
AT&T
6.3
T-Mobile
9.0
Verizon
8.7
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4G Availability
in Missouri
% of time
AT&T
97.6
T-Mobile
97.1
Verizon
97.8
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Montana

Games Experience
in Montana
in 0-100 points
AT&T
53.4
T-Mobile
58.6
Verizon
60.9
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Voice App Experience
in Montana
in 0-100 points
AT&T
76.8
T-Mobile
76.5
Verizon
77.1
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Download Speed Experience
in Montana
in Mbps
AT&T
37.7
T-Mobile
36.8
Verizon
28.5
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Upload Speed Experience
in Montana
in Mbps
AT&T
4.5
T-Mobile
6.8
Verizon
8.3
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4G Availability
in Montana
% of time
AT&T
94.5
T-Mobile
93.8
Verizon
95.5
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Nevada

Games Experience
in Nevada
in 0-100 points
AT&T
72.0
T-Mobile
68.0
Verizon
68.6
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Voice App Experience
in Nevada
in 0-100 points
AT&T
78.6
T-Mobile
78.6
Verizon
77.8
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Download Speed Experience
in Nevada
in Mbps
AT&T
39.3
T-Mobile
47.1
Verizon
27.0
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Upload Speed Experience
in Nevada
in Mbps
AT&T
7.3
T-Mobile
10.8
Verizon
7.2
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4G Availability
in Nevada
% of time
AT&T
96.8
T-Mobile
97.5
Verizon
97.1
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New Hampshire

Games Experience
in New Hampshire
in 0-100 points
AT&T
65.2
T-Mobile
67.5
Verizon
59.2
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Voice App Experience
in New Hampshire
in 0-100 points
AT&T
76.3
T-Mobile
78.8
Verizon
75.3
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Download Speed Experience
in New Hampshire
in Mbps
AT&T
33.7
T-Mobile
38.7
Verizon
25.2
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Upload Speed Experience
in New Hampshire
in Mbps
AT&T
5.2
T-Mobile
8.7
Verizon
6.2
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4G Availability
in New Hampshire
% of time
AT&T
96.0
T-Mobile
96.1
Verizon
96.5
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New Jersey

Games Experience
in New Jersey
in 0-100 points
AT&T
73.6
T-Mobile
76.8
Verizon
77.1
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Voice App Experience
in New Jersey
in 0-100 points
AT&T
78.5
T-Mobile
80.3
Verizon
79.6
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Download Speed Experience
in New Jersey
in Mbps
AT&T
45.4
T-Mobile
65.9
Verizon
44.2
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Upload Speed Experience
in New Jersey
in Mbps
AT&T
7.2
T-Mobile
15.9
Verizon
11.5
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4G Availability
in New Jersey
% of time
AT&T
97.0
T-Mobile
98.2
Verizon
98.7
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New Mexico

Games Experience
in New Mexico
in 0-100 points
AT&T
66.3
T-Mobile
62.2
Verizon
61.6
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Voice App Experience
in New Mexico
in 0-100 points
AT&T
78.4
T-Mobile
77.8
Verizon
77.6
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Download Speed Experience
in New Mexico
in Mbps
AT&T
36.1
T-Mobile
36.5
Verizon
25.8
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Upload Speed Experience
in New Mexico
in Mbps
AT&T
6.9
T-Mobile
9.6
Verizon
7.8
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4G Availability
in New Mexico
% of time
AT&T
96.3
T-Mobile
97.0
Verizon
96.3
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New York

Games Experience
in New York
in 0-100 points
AT&T
70.5
T-Mobile
75.0
Verizon
69.5
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Voice App Experience
in New York
in 0-100 points
AT&T
77.6
T-Mobile
79.7
Verizon
78.2
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Download Speed Experience
in New York
in Mbps
AT&T
39.8
T-Mobile
62.9
Verizon
37.7
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Upload Speed Experience
in New York
in Mbps
AT&T
7.0
T-Mobile
17.0
Verizon
9.7
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4G Availability
in New York
% of time
AT&T
96.3
T-Mobile
97.6
Verizon
97.6
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North Carolina

Games Experience
in North Carolina
in 0-100 points
AT&T
70.0
T-Mobile
69.3
Verizon
64.7
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Voice App Experience
in North Carolina
in 0-100 points
AT&T
78.5
T-Mobile
78.9
Verizon
76.9
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Download Speed Experience
in North Carolina
in Mbps
AT&T
39.1
T-Mobile
45.6
Verizon
25.7
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Upload Speed Experience
in North Carolina
in Mbps
AT&T
6.6
T-Mobile
8.1
Verizon
6.1
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4G Availability
in North Carolina
% of time
AT&T
97.7
T-Mobile
96.7
Verizon
97.4
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Ohio

Games Experience
in Ohio
in 0-100 points
AT&T
70.3
T-Mobile
64.9
Verizon
71.0
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Voice App Experience
in Ohio
in 0-100 points
AT&T
79.0
T-Mobile
78.6
Verizon
79.0
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Download Speed Experience
in Ohio
in Mbps
AT&T
41.6
T-Mobile
57.4
Verizon
31.6
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Upload Speed Experience
in Ohio
in Mbps
AT&T
6.4
T-Mobile
8.7
Verizon
9.2
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4G Availability
in Ohio
% of time
AT&T
97.8
T-Mobile
97.8
Verizon
98.1
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Oklahoma

Games Experience
in Oklahoma
in 0-100 points
AT&T
67.4
T-Mobile
65.3
Verizon
66.0
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Voice App Experience
in Oklahoma
in 0-100 points
AT&T
78.4
T-Mobile
79.1
Verizon
78.8
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Download Speed Experience
in Oklahoma
in Mbps
AT&T
29.5
T-Mobile
53.6
Verizon
21.4
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Upload Speed Experience
in Oklahoma
in Mbps
AT&T
7.7
T-Mobile
9.6
Verizon
6.6
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4G Availability
in Oklahoma
% of time
AT&T
98.3
T-Mobile
97.6
Verizon
97.6
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Oregon

Games Experience
in Oregon
in 0-100 points
AT&T
69.3
T-Mobile
64.8
Verizon
66.7
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Voice App Experience
in Oregon
in 0-100 points
AT&T
78.3
T-Mobile
78.2
Verizon
76.6
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Download Speed Experience
in Oregon
in Mbps
AT&T
41.7
T-Mobile
56.1
Verizon
27.8
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Upload Speed Experience
in Oregon
in Mbps
AT&T
6.6
T-Mobile
8.7
Verizon
7.2
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4G Availability
in Oregon
% of time
AT&T
96.4
T-Mobile
96.6
Verizon
97.1
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Pennsylvania

Games Experience
in Pennsylvania
in 0-100 points
AT&T
71.2
T-Mobile
73.5
Verizon
69.8
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Voice App Experience
in Pennsylvania
in 0-100 points
AT&T
78.3
T-Mobile
79.6
Verizon
77.6
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Download Speed Experience
in Pennsylvania
in Mbps
AT&T
44.9
T-Mobile
56.1
Verizon
31.8
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Upload Speed Experience
in Pennsylvania
in Mbps
AT&T
6.8
T-Mobile
11.2
Verizon
8.7
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4G Availability
in Pennsylvania
% of time
AT&T
96.8
T-Mobile
98.0
Verizon
97.4
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South Carolina

Games Experience
in South Carolina
in 0-100 points
AT&T
70.6
T-Mobile
70.1
Verizon
68.0
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Voice App Experience
in South Carolina
in 0-100 points
AT&T
78.7
T-Mobile
79.4
Verizon
77.9
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Download Speed Experience
in South Carolina
in Mbps
AT&T
37.8
T-Mobile
45.4
Verizon
26.9
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Upload Speed Experience
in South Carolina
in Mbps
AT&T
6.7
T-Mobile
8.4
Verizon
6.5
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4G Availability
in South Carolina
% of time
AT&T
98.2
T-Mobile
97.6
Verizon
98.2
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South Dakota

Games Experience
in South Dakota
in 0-100 points
AT&T
66.5
T-Mobile
61.4
Verizon
69.2
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Voice App Experience
in South Dakota
in 0-100 points
AT&T
78.8
T-Mobile
78.8
Verizon
79.1
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Download Speed Experience
in South Dakota
in Mbps
AT&T
41.4
T-Mobile
30.7
Verizon
33.8
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Upload Speed Experience
in South Dakota
in Mbps
AT&T
5.6
T-Mobile
6.3
Verizon
10.2
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4G Availability
in South Dakota
% of time
AT&T
97.0
T-Mobile
91.9
Verizon
98.0
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Tennessee

Games Experience
in Tennessee
in 0-100 points
AT&T
67.4
T-Mobile
62.5
Verizon
63.5
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Voice App Experience
in Tennessee
in 0-100 points
AT&T
77.6
T-Mobile
78.2
Verizon
77.0
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Download Speed Experience
in Tennessee
in Mbps
AT&T
32.7
T-Mobile
53.3
Verizon
28.1
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Upload Speed Experience
in Tennessee
in Mbps
AT&T
6.8
T-Mobile
7.9
Verizon
8.3
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4G Availability
in Tennessee
% of time
AT&T
97.4
T-Mobile
96.6
Verizon
97.2
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Texas

Games Experience
in Texas
in 0-100 points
AT&T
65.8
T-Mobile
66.1
Verizon
64.1
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Voice App Experience
in Texas
in 0-100 points
AT&T
77.8
T-Mobile
79.0
Verizon
77.8
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Download Speed Experience
in Texas
in Mbps
AT&T
27.5
T-Mobile
62.8
Verizon
28.1
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Upload Speed Experience
in Texas
in Mbps
AT&T
7.3
T-Mobile
10.8
Verizon
7.7
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4G Availability
in Texas
% of time
AT&T
98.1
T-Mobile
98.1
Verizon
97.5
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Utah

Games Experience
in Utah
in 0-100 points
AT&T
70.0
T-Mobile
66.6
Verizon
70.7
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Voice App Experience
in Utah
in 0-100 points
AT&T
78.6
T-Mobile
79.1
Verizon
78.5
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Download Speed Experience
in Utah
in Mbps
AT&T
40.9
T-Mobile
53.5
Verizon
36.6
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Upload Speed Experience
in Utah
in Mbps
AT&T
6.6
T-Mobile
11.4
Verizon
10.6
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4G Availability
in Utah
% of time
AT&T
95.9
T-Mobile
97.4
Verizon
96.2
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Virginia

Games Experience
in Virginia
in 0-100 points
AT&T
70.9
T-Mobile
71.2
Verizon
70.8
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Voice App Experience
in Virginia
in 0-100 points
AT&T
78.2
T-Mobile
79.2
Verizon
77.9
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Download Speed Experience
in Virginia
in Mbps
AT&T
40.4
T-Mobile
51.5
Verizon
29.2
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Upload Speed Experience
in Virginia
in Mbps
AT&T
6.8
T-Mobile
10.6
Verizon
8.4
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4G Availability
in Virginia
% of time
AT&T
97.1
T-Mobile
97.5
Verizon
97.5
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Washington

Games Experience
in Washington
in 0-100 points
AT&T
68.2
T-Mobile
67.5
Verizon
66.1
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Voice App Experience
in Washington
in 0-100 points
AT&T
78.2
T-Mobile
78.5
Verizon
76.3
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Download Speed Experience
in Washington
in Mbps
AT&T
42.4
T-Mobile
55.6
Verizon
29.8
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Upload Speed Experience
in Washington
in Mbps
AT&T
7.1
T-Mobile
9.4
Verizon
7.7
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4G Availability
in Washington
% of time
AT&T
96.2
T-Mobile
97.5
Verizon
97.0
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Wisconsin

Games Experience
in Wisconsin
in 0-100 points
AT&T
67.1
T-Mobile
61.7
Verizon
62.6
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Voice App Experience
in Wisconsin
in 0-100 points
AT&T
77.7
T-Mobile
77.2
Verizon
76.4
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Download Speed Experience
in Wisconsin
in Mbps
AT&T
37.9
T-Mobile
46.4
Verizon
25.8
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Upload Speed Experience
in Wisconsin
in Mbps
AT&T
5.9
T-Mobile
7.3
Verizon
6.4
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4G Availability
in Wisconsin
% of time
AT&T
96.9
T-Mobile
95.9
Verizon
97.9
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Wyoming

Games Experience
in Wyoming
in 0-100 points
AT&T
53.7
T-Mobile
45.3
Verizon
60.9
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Voice App Experience
in Wyoming
in 0-100 points
AT&T
76.8
T-Mobile
72.8
Verizon
77.1
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Download Speed Experience
in Wyoming
in Mbps
AT&T
31.7
T-Mobile
31.0
Verizon
26.1
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Upload Speed Experience
in Wyoming
in Mbps
AT&T
4.7
T-Mobile
6.1
Verizon
7.1
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4G Availability
in Wyoming
% of time
AT&T
91.5
T-Mobile
80.3
Verizon
95.1
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Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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(© Opensignal Limited) information when using this image.

This image may not be used for any commercial purpose, including use in advertisements or other promotional content, without prior written consent.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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