In our analysis of the mobile experience in seven of Turkey’s regions Türk Telekom wins 14 awards outright and shares 11 crowns, out of the 42 awards available. It comes victorious in every region for both the Games Experience and Voice App Experience awards, either individually or jointly. Turkcell garners 10 sole victories and five shared ones — all with Türk Telekom — with the bulk of its outright wins coming from our speed awards. Vodafone snatches seven outright and six joint wins, shared with Türk Telekom — with all of its outright awards in the 4G Availability category. This makes Vodafone the only operator in Turkey to win outright across all the regions in a category.
Türk Telekom wins three regional Video Experience awards individually, in Marmara, Mediterranean and Southeastern Anatolia; while Turkcell claims its only outright victory in Aegean. On top of this, both operators jointly win in the three remaining regions — Central Anatolia, Black Sea and Eastern Anatolia. Türk Telekom rated Very Good (65-75) in all the regions except for Southeastern Anatolia and Eastern Anatolia, where it placed in the Good (55-65) category. Turkcell placed in the Very Good category in Aegean, Central Anatolia and Marmara, while Vodafone — in Marmara and Mediterranean.
There were no outright winners for regional Games Experience awards other than Türk Telekom, which individually wins in Central Anatolia, Mediterranean and Eastern Anatolia. In the remaining four regions, Vodafone statistically ties with Türk Telekom and secures four joint wins — more than half of all the shared regional awards Vodafone wins in this time around. All operators across all regions placed in the Poor (40-65) category — except for Turkcell in Southeastern Anatolia, which rated Very Poor (under 40).
In the Voice App Experience category, Türk Telekom racked up five outright wins — the most it has obtained for any of our metrics at the regional level — while also jointly winning with Vodafone in Southeastern Anatolia and Eastern Anatolia. Türk Telekom achieved the Good (80-87) rating in Central Anatolia, Marmara and Eastern Anatolia.
While our experiential regional awards are mainly claimed by Türk Telekom — either outright or jointly — Turkcell secures the majority of our Download Speed Experience awards. The operator wins in six out of seven regions in Turkey, while sharing the crown with Türk Telekom only in Southeastern Anatolia. Our users on Turkcell’s network in Aegean and Marmara saw the fastest average download speeds in the country, with identical scores of 34.5 Mbps. While Turkcell and Türk Telekom saw their average download speed go above 20 Mbps across all the regions, Vodafone highest regional average download speeds clocked in at 16.7-17 Mbps in the statistically tied Marmara and Mediterranean.
Looking at our Upload Speed Experience awards at a regional level, we observed a more tightly fought contest between Turkcell and Türk Telekom, as both operators won three awards outright each. Turkcell came victorious in Black Sea, Central Anatolia and Marmara — in the latter region, our users on Turkcell’s network saw the fastest average upload speeds in Turkey, of 12.4 Mbps. Türk Telekom wins outright in Aegean, Mediterranean and Southeastern Anatolia, while both operators shared the award in Eastern Anatolia.
Vodafone dominates the 4G Availability regional awards table, achieving a clean sweep across all Turkey’s regions, winning all seven awards outright. Our 4G users were, on average, connected to 4G or better services on this network more than 90% of the time across all regions. Meanwhile, neither Turkcell nor Türk Telekom saw any of their 4G Availability metrics exceed 90% this time around. Our users on Türk Telekom’s network in Black Sea and Eastern Anatolia were connected to 4G less than 80% of the time.
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