Norway

5G Experience Report
December 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Francesco Rizzato Principal Technical Analyst

Key Findings

Telia wins the 5G Games Experience award and is the sole operator achieving an Excellent rating

Telia is the winner of the first 5G Games Experience award in Norway, having scored 85.4 points (on a 100-point scale), ahead of Telenor on 81.2 points. Telia achieved an Excellent rating by exceeding the 85 points mark, while Telenor placed in the Good category (75-85). 5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s 5G network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Telenor and Telia share the 5G Download Speed award scoring in excess of 300 Mbps

Our Norwegian users experienced average 5G download speeds above 300 Mbps on both Telenor and Telia. Both operators share victory in this category having achieved statistically tied scores of 366.9 Mbps and 339.3 Mbps, respectively.

Telenor and Telia are joint winners in 5G Video Experience with Excellent scores

Our first 5G Video Experience award features both Telenor and Telia in first place as they achieved statistically tied scores of 82.2 points and 83.8 points, respectively. Both operators place in the Excellent category (75 and above) for 5G Video Experience meaning that our users had a very consistent experience across video streaming providers and resolutions tested, with fast loading times and almost non-existent stalling when they streamed video content on a 5G connection.

5G upload speeds in Norway exceed the 40 Mbps mark

Telenor and Telia share victory in the 5G Upload Speed award with their respective statistically tied scores of 43.4 Mbps and 41 Mbps. While download speeds always attract the most attention, upload speeds are becoming increasingly important to users. Sharing photos and videos on social media or large files all benefit from fast upload speeds.

Telenor and Telia share victory in 5G Availability

Our Norwegian users spent a similar amount of time connected to 5G on both Telenor and Telia as the two operators achieved statistically tied scores of 5.5% and 4.6% in 5G Availability. Opensignal's 5G Availability measures the amount of time 5G users spent with an active 5G connection — the higher the percentage, the more time users on a network were actually connected to 5G.

Introduction

In our first look at the 5G experience in Norway, we found a mobile network experience landscape characterized by extreme competition. Out of six awards for the taking, five award categories resulted in a tie between Telenor and Telia, with the remaining one — 5G Games Experience — being the only category featuring an outright winner, Telia.

Telenor and Telia launched their commercial 5G services in March and May 2020, respectively. However, since their initial launches, Norwegian operators have acquired additional 5G spectrum across multiple frequency bands.

In October 2021, Norway’s National Communications Authority (Nkom) auctioned a total of 590 MHz across the 2.6 GHz and 3.6 GHz bands. Nkom previously allocated the 2.6 GHz band to mobile operators in 2007, for 15 years. Telenor secured 80 MHz in the 2.6 GHz band and 120 MHz in the 3.6 GHz band, while Telia acquired 60 MHz and 100 MHz in the two spectrum bands, respectively. Norway’s third mobile operator ICE secured an 80 MHz block in the 3.6 GHz band. Broadband and IPTV player Altibox acquired a 50 MHz block of TDD spectrum in the 2.6 GHz band as well as 100 MHz in the 3.6 GHz band as part of an effort to expand its fiber network with fixed wireless broadband over 5G. However, not all of this new spectrum can be deployed immediately: the 3.6 GHz band will be released from 1 January 2022, while 2.6 GHz allocations will become usable from 1 January 2023.

Nevertheless, earlier this year Nkom launched a consultation on the opening up of the 3.8-4.2 GHz spectrum band for local 5G networks. Having received positive feedback from interested parties, Nkom is planning to open applications for this additional spectrum in the 3.8-4.2 GHz band in the first half of 2022.

In this 5G Experience report, we analyzed our users' 5G experience in Norway over 90 days starting on August 1, 2021, ending on October 29, 2021. We included the two national operators that had launched 5G commercially before our data collection period — Telenor and Telia — as ICE launched its 5G commercial network afterwards, in November 2021.

Opensignal Awards Table

5G Mobile Experience Awards, Norway
December 2021, Norway Report
5G Video Experience
5G Games Experience
5G Voice App Experience
5G Download Speed
5G Availability
5G Upload Speed
Download Image
Mobile Experience Awards Winners
December 2021, Norway
5G Games Experience
Mobile Experience Awards Draws
December 2021, Norway
5G Video Experience
5G Voice App Experience
5G Download Speed
5G Availability
5G Upload Speed
Download Image

Overview

Click on metric labels below for a quick preview
5G Video Experience
in 0-100 points
Telenor
82.2
Telia
83.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

5G Video Experience

5G Video Experience
in 0-100 points
Telenor
82.2
Telia
83.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Games Experience

5G Games Experience
in 0-100 points
Telenor
81.2
Telia
85.4
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Voice App Experience

5G Voice App Experience
in 0-100 points
Telenor
83.3
Telia
83.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Download Speed

5G Download Speed
in Mbps
Telenor
366.9
Telia
339.3
0 92.5 185 277.5 370
The brackets represent confidence intervals.
Download Image

5G Availability

5G Availability
in %
Telenor
5.5
Telia
4.6
0 1.875 3.75 5.625 7.5
The brackets represent confidence intervals.
Download Image

5G Upload Speed

5G Upload Speed
in Mbps
Telenor
43.4
Telia
41.0
0 11.25 22.5 33.75 45
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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