Finland

5G Experience Report
December 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Francesco Rizzato Principal Technical Analyst

Key Findings

DNA wins the 5G Games Experience award and is the sole operator to achieve a Good rating

DNA is the winner of the first 5G Games Experience award in Finland, having scored 79.8 points (on a 100-point scale), ahead of Elisa and Telia that tie for second place with 74.4 and 70.8 points, respectively. DNA achieved a Good rating (75<85), while Elisa and Telia placed in the Fair category (65<75). 5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s 5G network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

DNA, Elisa and Telia share the 5G Download Speed award scoring in excess of 200 Mbps

Our Finnish users experienced average 5G download speeds over 200 Mbps on all three mobile networks, as DNA, Elisa and Telia share victory in this category with statistically tied scores of 204.9 Mbps, 202 Mbps and 216.6 Mbps, respectively.

Our Finnish users had an Excellent Video Experience on all three operators

Our first 5G Video Experience award resulted in a three-way tie between DNA, Elisa and Telia as they all achieved statistically tied scores ranging between 81.2 and 83 points. Such scores place all three operators in the Excellent category (75 and above) for 5G Video Experience meaning that our users had a very consistent experience across video streaming providers and resolutions tested, with fast loading times and almost non-existent stalling when they streamed video content on a 5G connection.

DNA and Telia are both victorious in 5G Upload Speed

DNA and Telia share the first place in 5G Upload Speed with their respective statistically tied scores of 28.3 Mbps and 25.5 Mbps. Elisa comes third with a score of 21.8 Mbps. While download speeds always attract the most attention, upload speeds are becoming increasingly important to users. Sharing photos and videos on social media or large files all benefit from fast upload speeds.

Elisa and Telia place ahead in 5G Reach, but share 5G Availability with DNA

Our Finnish users on Elisa and Telia were able to connect to 5G in a larger proportion of locations compared to DNA as they shared the award with statistically tied scores of 3.6 and 2.7 (on a 10-point scale), ahead of Elisa on 2 points. However, our users on all three operators spent a similar amount of time connected to 5G as they all achieved statistically tied scores of between 10.6% and 12.6% in 5G Availability. Opensignal's 5G Availability measures the amount of time 5G users spent with an active 5G connection — the higher the percentage, the more time users on a network were actually connected to 5G. On the other hand, 5G Reach measures how 5G users experience the geographical extent of an operator’s network.

Introduction

In our first look at the 5G experience in Finland, we found an extremely competitive mobile network experience landscape. Out of seven awards for the taking, six award categories resulted in a tie between multiple operators, with the remaining one — 5G Games Experience — being the only category featuring an outright winner, DNA.

The three Finnish mobile operators have very similar 5G spectrum positions, which likely help explain why we observed so many ties across our 5G award categories. In fact, DNA, Elisa and Telia all secured the same amount of spectrum in the recent 700 MHz, 3.5 GHz and 26 GHz 5G spectrum auctions.

After initially launching its Home 5G service in December 2019, DNA began selling 5G mobile subscriptions in January 2020 and by November 2021 covered 53% of the population with 5G, available in more than 124 locations.

Elisa started pre-selling its 5G mobile devices and plans in May 2019, ahead of a full commercial launch in the following month. By October 2021, Elisa’s 5G network reached over 60% of the population in nearly 130 locations.

Telia introduced its first 5G devices and subscriptions in October 2019, and by October 2021 the operator covered 54% of the population with its 5G network.

Not only operators’ 5G coverage has expanded, but 5G adoption in Finland has also been gaining momentum in 2021. In fact, in their Q3 interim reports DNA, Elisa and Telia all reported that 5G models represented the majority of new mobile phones sold.

In this 5G Experience report, we analyzed our users' 5G experience in Finland on the three national operators — DNA, Elisa and Telia — over 90 days starting on August 1, 2021, ending on October 29, 2021.

Opensignal Awards Table

5G Mobile Experience Awards, Finland
December 2021, Finland Report
5G Availability
5G Reach
5G Video Experience
5G Games Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
Download Image
Mobile Experience Awards Winners
December 2021, Finland
5G Games Experience
Mobile Experience Awards Draws
December 2021, Finland
5G Availability
5G Reach
5G Video Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
Download Image

Overview

Click on metric labels below for a quick preview
5G Availability
in %
DNA
10.8
Elisa
12.6
Telia
10.6
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

National Analysis

5G Availability

5G Availability
in %
DNA
10.8
Elisa
12.6
Telia
10.6
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

5G Reach

5G Reach
in 0-10 points
DNA
2.0
Elisa
3.6
Telia
2.7
0 1.25 2.5 3.75 5
The brackets represent confidence intervals.
Download Image

5G Video Experience

5G Video Experience
in 0-100 points
DNA
83.0
Elisa
81.2
Telia
81.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Games Experience

5G Games Experience
in 0-100 points
DNA
79.8
Elisa
74.4
Telia
70.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Voice App Experience

5G Voice App Experience
in 0-100 points
DNA
83.0
Elisa
81.6
Telia
81.4
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

5G Download Speed

5G Download Speed
in Mbps
DNA
204.9
Elisa
202.0
Telia
216.6
0 55 110 165 220
The brackets represent confidence intervals.
Download Image

5G Upload Speed

5G Upload Speed
in Mbps
DNA
28.3
Elisa
21.8
Telia
25.5
0 7.5 15 22.5 30
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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