Our regional analysis assessed how users’ mobile network experience varies across seven different regions of Costa Rica: Alajuela, Cartago, Guanacaste, Heredia, Limon, Puntarenas and San Jose. The results highlight how our users' experience on the three national operators – Claro, Kölbi and Movistar – compares, depending on their locations.
As with the national results, Claro dominates regional results for mobile Games Experience and Voice App Experience. Claro wins all awards outright in both categories in each of the seven regions. While Claro's winning scores in Games Experience ranged from 48.3 points in Limon to 60.7 points in Heredia, those in Voice App Experience ranged between 76.5 points in Limon and 79.8 points in Heredia — all placing in the Acceptable category (74<80).
Turning to Video Experience, in line with our national analysis, most regional awards for this category are shared by Kölbi and Movistar, with a few exceptions: Kölbi is the outright winner in Cartago, while all three operators are joint-winners in Guanacaste and Puntarenas.
The clean sweep across regions that Kölbi had achieved on Download Speed Experience, in our previous report, has ceased to exist as Claro now jointly wins the award alongside Kölbi in four out of seven regions — Alajuela, Guanacaste, Heredia and Puntarenas. Kölbi remains the outright winner in the remaining three regions, with scores soaring up to 24.8 Mbps in Cartago. On the other hand, the download speeds seen by our users on Movistar are yet to surpass the 10 Mbps mark in any of the seven regions.
In regional Upload Speed Experience, Claro wins in five regions and further collects
joint wins in the other two regions — in Cartago with Kölbi and in Limon, where all three operators are joint winners.
Select any region or city below to display individual breakdown