In our previous regional analysis, TrueMove H won 21 awards outright, while AIS came solely victorious in 18 awards and shared three additional wins with DTAC. This time, we saw AIS dominating the awards table at a regional level — with 28 outright and six joint wins out of 42 awards available — including wins in all seven regions for Download Speed Experience. TrueMove H takes home only eight outright awards this time, including all seven of the regions for Video Experience, and two additional joint wins. DTAC shares four regional awards with AIS, one more than in our previous report.
The bulk of TrueMove H’s regional outright wins come from the Video Experience category. The operator scooped awards in all seven regions, placing in the Good (55-65) for six out of them and in the Very Good (65-75) category for Bangkok Metropolis. In the capital, TrueMove H saw the highest score of 68.7 points in the country. DTAC placed in the Good category in all seven regions, while AIS rated Good in five regions and Fair (40-55) in the Northeast and South.
Previously, AIS saw seven outright wins across the country for Games Experience — but this time DTAC forced a statistical tie against AIS in the West. AIS still outright wins in six regions, with the highest regional score of 75.8 points in Bangkok Metropolis, which placed the mobile network in the Good (75-85) category. AIS rated Fair (65-75) in five regions and Poor (40-65) in the North.
A similar story happened in the Voice App Experience category — after AIS outright won in all seven regions in our last report, DTAC achieved a joint win in the West alongside AIS. AIS is the sole winner in all six remaining regions. With a score of 80.4 in Bangkok Metropolis, the highest in the country, AIS placed in the Good (80-87) category there, while rating as Acceptable (74-80) across six regions. DTAC placed in the Acceptable category everywhere save for the Northeast region, where it placed in the Poor (66-74) category.
We saw a truly extraordinary feat in the regional Download Speed Experience awards. After TrueMove H outright won in all seven regions in our previous report — AIS snatched them all away from the previous holder. Our users in Bangkok Metropolis saw their average download speeds exceed 20 Mbps, on AIS (23.8 Mbps) and TrueMove H’s networks (21.1 Mbps). Across all regions, AIS saw its leads over TrueMove H ranging between 1.5 and 2.9 Mbps — aside from the Northeast, where AIS’s lead over TrueMove H was almost 5 Mbps. With the exception of our DTAC users in the North, Northeast and South, all our Thai users saw average download speeds of at least 10 Mbps or higher across the country.
TrueMove H has lost its clean sweep of the Upload Speed Experience regional awards. The mobile operator retained one outright win in the Northeast — its only regional sole victory outside of the Video Experience metric category — and was forced to share the crowns in the East and West with AIS. On top of that, AIS outright wins in the North, Central, South and Bangkok Metropolis — clocking in with an average upload speed of 11.9 Mbps in the capital. Our users on TrueMove H also saw average upload speeds exceeding 10 Mbps in Bangkok Metropolis. Interestingly, our AIS users across all regions and our TrueMove H users in almost all the regions (aside from the South) enjoyed average upload speeds above 5 Mbps. Meanwhile, DTAC’s average upload speeds didn’t exceed 5 Mbps in any of the regions.
Finally, our 4G users in the capital spent at least 94% of their time connected to 4G or better services in Bangkok Metropolis across all three operators. AIS and DTAC narrowly avoided a three-way tie with TrueMove H in the same region, sharing the award between them instead.The North is another region where both of these mobile networks jointly win the award and the remaining five regions are claimed solely by AIS. Our AIS users were connected to 4G or better services for more than 90% of the time across all seven regions. By contrast, DTAC surpassed this threshold in Bangkok Metropolis, Central and North regions while TrueMove H did so only in Bangkok Metropolis with a score of 94.1%.
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