In Opensignal's fourth mobile network experience report on Poland, we see little changes in our award table, which is still firmly divided between Orange and T-Mobile. T-Mobile claimed its only outright victory after snatching the Video Experience award away from Orange. This means Orange doesn’t win in every category, either outright or joint, like it did our previous report. The operator still keeps a firm grip on its three awards — Download Speed Experience, 4G Availability and 4G Coverage Experience — and remains unrivaled for these since our first report. On top of that, we saw persisting statistical ties between Orange and T-Mobile in the remaining categories — Games Experience, Voice App Experience and Upload Speed Experience — as both operators jointly win these awards for the second time in a row.
To provide a greater understanding of the mobile experience, we also publish additional metrics looking at the experience of 5G users in Poland. This differs from our mobile network experience awards because instead of representing the experience for all users, these additional metrics reflect the overall experience of only those smartphone users that have both a 5G tariff plan and a 5G smartphone model taking into account the amount of time these users spent connected to 4G and 5G. We saw significant uplifts in terms of average download and upload speeds as experienced by our 5G users in Poland, along with Video Experience and Games Experience.
After acquiring Play in 2020, the French telco group iliad is expanding its operations in Poland into the fixed broadband market. The group inked a deal with Liberty Global to purchase UPC Poland for PLN 7 billion ($1.8 billion) and expects to close the transaction in the first half of 2022. Owning both Play and UPC will help Iliad to establish a converged business and disrupt the Polish telecommunications market with multiplay offers and solutions. Noteworthy, Play’s mobile competitors Orange and Plus are already part of converged businesses, within Orange Poland and the Polsat Plus Group, respectively.
Polish mobile operators are actively refarming 2100 MHz spectrum to 4G services. Orange confirmed repurposing 15 MHz in this band to 4G connectivity, now using 50 MHz to boost its 4G services. Also, T-Mobile plans to phase out its 3G networks on 900 MHz and 2100 MHz frequencies and reuse the latter band for enhancing its 4G services, especially in areas where its 5G coverage is limited.
In this report, we've analyzed the mobile network experience for Poland's national operators — Orange, Play, Plus and T-Mobile, over a period of 90 days beginning August 1 and ending October 29, 2021, to see how they fared. 5G measurements contributed to the overall scores. Alongside this analysis, we have also published a companion report — Poland 5G Experience Report — which analyzes the experience of our 5G users when connected to 5G technology.