In Opensignal's first 5G experience report on Hong Kong we see fierce competition across the four operators. While CMHK wins two awards outright, two or more operators share the other awards indicating close results.
As expected in a relatively small geography like a single city, we saw no significant difference in 5G Availability, the time our users were able to see an active 5G connection. Similarly, when we looked at 5G Reach — which quantifies the share of locations where users encountered 5G — we saw little variation. Both awards were shared across all four operators. In part this reflects the early stage of 5G development — as 5G matures over this decade in which it will be the leading mobile network technology it's likely differences between the experience of our users on different operators' 5G networks will increase.
As new wireless spectrum becomes available, Hong Kong's operators will find it easier to improve users' 5G experience significantly, as we have seen globally. The latest 5G spectrum auction offers both low-band spectrum in the 600 MHz and 700 MHz bands that is suited to improving the in-building 5G experience. The result of the auction showed the new capacity was shared across the operators. Plus, it offers operators access to new capacity in higher frequency bands — 2.5/2.6 GHz and 4.9 GHz — that should boost 5G speeds and support greater mobile data usage. Also, Hong Kong's government has recently increased funding to accelerate 5G development.
Already, we see different results in this 5G Experience report compared with our companion report that analyzes the overall mobile experience across all Opensignal users.
This report analyzes the 5G experience of Opensignal users based on real-world measurements taken between July 1 and September 28, 2021.