Turning to our analysis of the mobile experience in 24 of Germany’s cities, Telekom wins 50 awards outright out of a possible 144 and is a joint winner for another 88 awards. Telekom’s outright city wins include 19 for Download Speed Experience and 20 for Upload Speed Experience. In contrast, O2 does not win any city awards outright this time but O2 is a joint winner for 30 awards. Vodafone wins six awards outright and shares the win in 88 city-level awards. Across the 24 cities and six metrics, our users saw three-way statistical ties for 30 city-level awards.
We observed the highest competition in our 4G Availability city awards as the three operators share first place with a three-way statistical tie in 17 out of 24 awards. Only four cities saw an outright winner in this category: Telekom wins 4G Availability in Augsburg, Cologne and Duisburg, while Vodafone is the outright winner in Dresden. Our users on O2, Telekom and Vodafone had a 4G Availability between 92% and 95% in most of the cities. However, Telekom scored 95% and above in nine cities, while both O2 and Vodafone did so in two cities each.
Telekom wins Video Experience outright in six cities. We observe a three-way tie in Augsburg, Bochum, Essen, Hannover, Mannheim and Munster, while Telekom and Vodafone share the award in the remaining 12 cities. This time, Telekom and Vodafone are the only two operators to secure any Excellent ratings (75 and above), as they scored above 75 in 14 and four cities, respectively. In all cities O2 achieves a Very Good rating (65-75).
Telekom is the outright winner of Games Experience in Aachen and Hamburg, while Vodafone secured the award in Frankfurt am Main and Munchen. The two operators share the first prize for multiplayer mobile gaming in 19 cities, while Hannover was the only place where we observed a three-way tie including O2. Only our Vodafone users in Frankfurt am Main experienced an Excellent (85 or above) Games Experience. While in the remaining cities Vodafone had a Good (75-85) Games Experience, save for Aachen, where the rating was Fair (65-75). Our Telekom users had a Good Games Experience in 23 cities, while the operator achieved a Fair rating in Freiburg. O2 placed in the Fair category in all but Munchen, Nuremberg, Leipzig and Hannover, where it achieved a Good score, and Freiburg where it obtained a Poor score (40-65).
Vodafone is the sole winner of the Voice App Experience award in Frankfurt am Main, Leipzig and Munchen, while sharing the award in the remaining cities. The three German operators share victory in Aachen, Augsburg, Bochum, Bonn, Essen and Munster.
Telekom dominates our city-level Download Speed Experience award table as it wins outright in 19 of the 24 cities analyzed, while sharing the award with Vodafone in Dusseldorf, Frankfurt am Main, Karlsruhe, Leipzig and Munster. Our users observed the fastest download speeds on Telekom’s network as the highest scores in its top five cities ranged between 78.1 Mbps seen in Dresden and 90.4 Mbps seen in Bonn. By contrast, Vodafone exceeded the 70 Mbps mark in Download Speed Experience in three cities — Dusseldorf (72 Mbps), Leipzig (71.3 Mbps) and Frankfurt am Main (70.2 Mbps). On the other hand, O2’s highest score was 52.9 Mbps, observed in Nuremberg.
We saw a similar story in Upload Speed Experience, where Telekom wins 20 city-level awards outright, while being a joint winner with Vodafone in Dusseldorf, Frankfurt am Main, Munster and Saarbrucken. All of Telekom’s city-level Upload Speed Experience scores ranged between 14.5 Mbps in Saarbrucken and 19.6 Mbps in Bonn, with all but the former score exceeding the 15 Mbps mark. Our Vodafone users exceeded the 15 Mbps mark in upload speeds in Frankfurt am Main (17.3 Mbps) and Dusseldorf (15.8 Mbps), while O2’s highest scores were 14.5 Mbps in Nuremberg and 13.1 Mbps in Augsburg.
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