Mobile Network Experience Report Germany November 2021

Germany

Mobile Network Experience Report
November 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Francesco Rizzato Principal Technical Analyst

Key findings

Vodafone places first in Games Experience as Telekom steps down from the throne

Vodafone wins the multiplayer mobile gaming experience award in Germany after coming behind Telekom in our past two reports. While all three German operators saw their Games Experience scores decrease compared to our previous report, Vodafone experienced the smallest change, which resulted in Vodafone coming ahead of Telekom and winning the award. While all three operators previously earned a Good rating (75-85), now Vodafone is the only operator scoring in that category, while Telekom and O2 have moved to the Fair category (65-75).

Telekom wins its sixth consecutive Video Experience award

Telekom wins Video Experience by scoring 72.7 points compared with 71.3 points for Vodafone and 69 points for O2. However, as all three operators saw their scores diminish compared to the last report, Telekom’s lead on second-placed Vodafone has fallen from 2.1 points to 1.5 points. Telekom, Vodafone and O2 have all achieved a Very Good (65-75) rating in Video Experience, while in the previous report Telekom was the only operator with an Excellent score (75 or above).

Telekom edges out O2 in 4G Availability and now is the sole winner

In Opensignal’s previous report O2 and Telekom shared the 4G Availability award with statistically tied scores of 92% and 92.2%, respectively. However, Telekom was the only one of the two operators to see its score improve since our last report, allowing it to reach 93.8% which earned it an outright win. In fact, O2’s score is statistically unchanged at 91.9%, while Vodafone shows an improvement of 0.4 percentage points reaching 92%.

Vodafone is now the only operator with a Good rating in Voice App Experience

Vodafone wins the Voice App Experience award with a score of 80.7, ahead of Telekom with 79.6 and O2 on 78.4. Vodafone is now the only operator in Germany achieving a Good rating (80-87) in Voice App Experience. However, all three operators exceeded the 80-point mark in our previous report. Since then, we have observed decreases in the scores of the three operators for Opensignal's measure of voice communications using over-the-top apps like Facetime or WhatsApp.

Telekom exceeds the 50 Mbps mark in Download Speed Experience

Telekom once again wins the Download Speed Experience award, this time users’ average download speeds have risen beyond the 50 Mbps threshold and hit 54.2 Mbps. However, despite this impressive achievement, Telekom cannot rest comfortably. In fact, our Vodafone users saw the largest improvement of 7.4 Mbps compared to the previous report and reached 44.8 Mbps, meaning that Telekom’s lead has reduced from 12.1 Mbps to 9.4 Mbps. O2 follows at some distance, having scored 30.8 Mbps, up from 29.3 Mbps last time.

Introduction

Telekom wins the lion’s share of our awards but we have also observed two changes in our awards table since our previous report: Telekom edges out O2 in 4G Availability to become the outright winner in that category, while Vodafone wins the Games Experience award, previously claimed by Telekom. Besides, Telekom’s lead in Video Experience and Download Speed Experience has decreased further since our previous report, in Vodafone’s favor.

Download and upload speeds have generally improved in the past six months, as well as both our measures of a network’s extent — 4G Availability and 4G Coverage Experience However, all three operators have seen their scores in Video Experience, Games Experience and Voice App Experience diminish slightly to Vodafone’s advantage, as it sustained the smallest declines. It is not uncommon to see such falls in mobile experience scores. Often, we see a seasonal effect on the mobile experience in Germany and other countries as mobile users spend more time outdoors in different, more rural, parts of the country during the warmer months.

German operators are busy expanding their 5G deployments. In September, Telekom claimed it covered 85% of the German population with its 5G network and that it was on track to exceed 90% by the end of the year. Telekom also stated that it was testing 5G standalone access (SA) technology in four cities. In May, Vodafone announced that its 5G network covered around 25 million Germans and that it was aiming for 30 million people by the end of the year. O2 recently confirmed that it was on track to reach 30% of the population by the end of the year, and that it was rolling out 5G in the 700 MHz frequency band to expand its coverage and lay the basis of a 5G SA network.

While 5G nowadays claims the spotlight of people’s attention, recent months have seen some topical events involving an older mobile technology — Vodafone and Telekom completed their 3G network switch-offs while O2 is currently accelerating its own 3G network shutdown. This allows German operators to repurpose old 3G spectrum for their 4G and 5G networks, thus increasing capacity and improving the overall experience of mobile users.

In this report, we've analyzed the mobile network experience for all three of Germany’s national operators — O2, Telekom and Vodafone — over a period of 90 days beginning July 1 and ending September 28, 2021, to see how they fared. Alongside the national analysis, we've also measured our users' experience in 24 cities.

This report includes the overall experience for all smartphone users, but we also publish supporting metrics for 5G users' experience. The difference is that these 5G users results reflect the overall experience across all mobile technologies — 3G, 4G and 5G — of 5G users alone, while the overall results are the average scores across all smartphone users, whether or not they have 5G.

Opensignal Awards Table

Mobile Experience Awards, Germany
November 2021, Germany Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
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Mobile Experience Awards Winners
November 2021, Germany
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
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Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
O2
69.0
Telekom
72.7
Vodafone
71.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Video Experience

This is the sixth report in a row that Telekom has won our Video Experience category. No other operator has ever won Opensignal’s mobile Video Experience award in Germany. Telekom’s score this time is 72.7 points on a 100-point scale, which is 4.1 points lower than we observed in the previous report, but it is still 1.5 points above second-placed Vodafone. Our users on O2 and Vodafone saw lower scores of 69 points and 71.3 points, having decreased slightly from 73.3 and 74.8 points, respectively, from last time. All three operators placed in the Very Good (65-75) category.

Video Experience
in 0-100 points
O2
69.0
Telekom
72.7
Vodafone
71.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Video Experience
Additional Metrics
in 0-100 points
Video Experience – 5G Users
74.0 (± 0.55) 76.6 (± 0.28) 74.6 (± 0.36)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2021 | © Opensignal Limited
Video Experience – 5G Users in 0-100 points
74 (± 0.55)
77 (± 0.28)
75 (± 0.36)
Mobile Network Experience Report | November 2021 | © Opensignal Inc.

Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. To calculate video experience, we are directly measuring video streams from end-user devices and using an ITU-based approach to quantify users’ overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

Games Experience

Vodafone wins the Games Experience award with a score of 75.3 points, ahead of Telekom and O2 scores of 74.4 points and 68.6 points, respectively. All three operators saw their scores decrease compared to our previous report. O2’s score dropped by 7.9 points, Telekom’s decreased by 3.2 points while Vodafone sustained the smallest decrease of 1.6 points, which allowed it to remain in the Good category (75-85) while both O2 and Telekom obtained Fair ratings (65-75).

Games Experience
in 0-100 points
O2
68.6
Telekom
74.4
Vodafone
75.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Games Experience
Additional Metrics
in 0-100 points
Games Experience – 5G Users
72.2 (± 0.92) 81.1 (± 0.44) 77.0 (± 0.61)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2021 | © Opensignal Limited
Games Experience – 5G Users in 0-100 points
72 (± 0.92)
81 (± 0.44)
77 (± 0.61)
Mobile Network Experience Report | November 2021 | © Opensignal Inc.

Opensignal’s Games Experience is a measure of how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Voice App Experience

Vodafone wins the Voice App Experience award with a score of 80.7 points, followed by Telekom and O2 at 79.6 points and 78.4 points, respectively. In the last report all three operators exceeded the 80-point mark and achieved a Good rating (80-87). However, Vodafone is now the only operator placing in the Good Category, while O2 and Telekom moved to the Acceptable category (74-80).

Voice App Experience
in 0-100 points
O2
78.4
Telekom
79.6
Vodafone
80.7
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Voice App Experience
Additional Metrics
in 0-100 points
Voice App Experience – 5G Users
80.5 (± 0.35) 82.1 (± 0.19) 81.7 (± 0.22)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2021 | © Opensignal Limited
Voice App Experience – 5G Users in 0-100 points
81 (± 0.35)
82 (± 0.19)
82 (± 0.22)
Mobile Network Experience Report | November 2021 | © Opensignal Inc.

Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — for example using apps such as WhatsApp, Skype, Facebook Messenger — using a model derived from an International Telecommunication Union (ITU) approach for quantifying overall voice call quality based on a range of calibrated technical parameters. This model characterizes the exact relationship between real-world technical measurements and users’ perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.

Download Speed Experience

Once again, Telekom wins the Download Speed Experience award having scored 54.2 Mbps — a 4.7 Mbps increase compared to our last report. However, this time it was on Vodafone that we observed the largest improvement across our users’ average download speeds. In fact, Vodafone’s score clocked a 7.4 Mbps rise (19.9%) reaching 44.8 Mbps and reducing Telekom’s lead from 12.1 Mbps to 9.4 Mbps. Our users’ Download Speed Experience on O2’s network improved by a lesser degree in comparison — 1.5 Mbps — as the operator’s score reached 30.8 Mbps, up from 29.3 Mbps in our previous report.

Looking at the overall speeds as experienced by our 5G users, we saw a similar story with our Telekom 5G users observing the fastest average speeds — 98.3 Mbps — while O2 and Vodafone have statistically tied scores of 76.8 Mbps and 76.2 Mbps, placing them together behind Telekom. These 5G user overall download speeds represent the average speed across all generations of mobile technology and the amount of time 5G users spend connected to each generation. The 5G users analyzed here have both a 5G smartphone model and a 5G tariff plan.

Download Speed Experience
in Mbps
O2
30.8
Telekom
54.2
Vodafone
44.8
0 13.75 27.5 41.25 55
The brackets represent confidence intervals.
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Download Speed Experience
Additional Metrics
in Mbps
Download Speed Experience – 5G Users
76.8 (± 2.47) 98.3 (± 1.32) 76.2 (± 1.27)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2021 | © Opensignal Limited
Download Speed Experience – 5G Users in Mbps
77 (± 2.47)
98 (± 1.32)
76 (± 1.27)
Mobile Network Experience Report | November 2021 | © Opensignal Inc.

Upload Speed Experience

Telekom maintains a clear victory in Upload Speed Experience, with our users enjoying a speed of 13.7 Mbps — 3 Mbps (28.1%) faster than our users connecting with second placed Vodafone. Telekom’s lead in this category has increased since our previous report, when our Telekom users enjoyed average upload speeds of 13.1 Mbps, or 2.7 Mbps (25.9%) faster than the speeds seen by our users on then second-placed O2.

In this report, Vodafone and O2 scored 10.7 Mbps and 10.3 Mbps, respectively. While Vodafone’s score increased by 1.1 Mbps compared to our previous report, our O2 users saw their average upload speeds decrease by 0.2 Mbps.

When we focus on just our 5G users’ overall upload speeds on the three operators, we see a larger gap between Telekom and its competitors. In fact, our 5G users on Telekom on average experienced overall upload speeds of 22.5 Mbps across all mobile network technology generations. This experience was 7.2 Mbps (46.9%) and 9.7 Mbps (76.3%) faster than our 5G users experienced using Vodafone and O2, respectively.

Upload Speed Experience
in Mbps
O2
10.3
Telekom
13.7
Vodafone
10.7
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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Upload Speed Experience
Additional Metrics
in Mbps
Upload Speed Experience – 5G Users
12.8 (± 0.36) 22.5 (± 0.34) 15.3 (± 0.33)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2021 | © Opensignal Limited
Upload Speed Experience – 5G Users in Mbps
13 (± 0.36)
22 (± 0.34)
15 (± 0.33)
Mobile Network Experience Report | November 2021 | © Opensignal Inc.

4G Availability

Telekom edges out O2 and is the sole winner of the 4G Availability award with a score of 93.8%. Telekom had shared the 4G Availability award with O2 in our previous report when the two operators scored 92.2% and 92%, respectively. Before then, Telekom had won outright all previous Opensignal 4G Availability awards. Now Telekom has secured a 1.8-1.9 percentage point lead over Vodafone and O2 which scored 92% and 91.9%, respectively — and are statistically tied for second place.

4G Availability
% of time
O2
91.9
Telekom
93.8
Vodafone
92.0
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
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4G Coverage Experience

Telekom wins the 4G Coverage Experience award with a near-perfect score of 9.8 on a 10 point scale. However, Vodafone and O2 are just a breath away as they scored 9.7 points and 9.6 points, respectively.

Opensignal's 4G Coverage Experience is a measure of how Opensignal's mobile subscribers experience 4G coverage on an operator's network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by Opensignal users of all network operators.

4G Coverage Experience
in 0-10 points
O2
9.6
Telekom
9.8
Vodafone
9.7
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Regional Analysis

Turning to our analysis of the mobile experience in 24 of Germany’s cities, Telekom wins 50 awards outright out of a possible 144 and is a joint winner for another 88 awards. Telekom’s outright city wins include 19 for Download Speed Experience and 20 for Upload Speed Experience. In contrast, O2 does not win any city awards outright this time but O2 is a joint winner for 30 awards. Vodafone wins six awards outright and shares the win in 88 city-level awards. Across the 24 cities and six metrics, our users saw three-way statistical ties for 30 city-level awards.

We observed the highest competition in our 4G Availability city awards as the three operators share first place with a three-way statistical tie in 17 out of 24 awards. Only four cities saw an outright winner in this category: Telekom wins 4G Availability in Augsburg, Cologne and Duisburg, while Vodafone is the outright winner in Dresden. Our users on O2, Telekom and Vodafone had a 4G Availability between 92% and 95% in most of the cities. However, Telekom scored 95% and above in nine cities, while both O2 and Vodafone did so in two cities each.

Telekom wins Video Experience outright in six cities. We observe a three-way tie in Augsburg, Bochum, Essen, Hannover, Mannheim and Munster, while Telekom and Vodafone share the award in the remaining 12 cities. This time, Telekom and Vodafone are the only two operators to secure any Excellent ratings (75 and above), as they scored above 75 in 14 and four cities, respectively. In all cities O2 achieves a Very Good rating (65-75).

Telekom is the outright winner of Games Experience in Aachen and Hamburg, while Vodafone secured the award in Frankfurt am Main and Munchen. The two operators share the first prize for multiplayer mobile gaming in 19 cities, while Hannover was the only place where we observed a three-way tie including O2. Only our Vodafone users in Frankfurt am Main experienced an Excellent (85 or above) Games Experience. While in the remaining cities Vodafone had a Good (75-85) Games Experience, save for Aachen, where the rating was Fair (65-75). Our Telekom users had a Good Games Experience in 23 cities, while the operator achieved a Fair rating in Freiburg. O2 placed in the Fair category in all but Munchen, Nuremberg, Leipzig and Hannover, where it achieved a Good score, and Freiburg where it obtained a Poor score (40-65).

Vodafone is the sole winner of the Voice App Experience award in Frankfurt am Main, Leipzig and Munchen, while sharing the award in the remaining cities. The three German operators share victory in Aachen, Augsburg, Bochum, Bonn, Essen and Munster.

Telekom dominates our city-level Download Speed Experience award table as it wins outright in 19 of the 24 cities analyzed, while sharing the award with Vodafone in Dusseldorf, Frankfurt am Main, Karlsruhe, Leipzig and Munster. Our users observed the fastest download speeds on Telekom’s network as the highest scores in its top five cities ranged between 78.1 Mbps seen in Dresden and 90.4 Mbps seen in Bonn. By contrast, Vodafone exceeded the 70 Mbps mark in Download Speed Experience in three cities — Dusseldorf (72 Mbps), Leipzig (71.3 Mbps) and Frankfurt am Main (70.2 Mbps). On the other hand, O2’s highest score was 52.9 Mbps, observed in Nuremberg.

We saw a similar story in Upload Speed Experience, where Telekom wins 20 city-level awards outright, while being a joint winner with Vodafone in Dusseldorf, Frankfurt am Main, Munster and Saarbrucken. All of Telekom’s city-level Upload Speed Experience scores ranged between 14.5 Mbps in Saarbrucken and 19.6 Mbps in Bonn, with all but the former score exceeding the 15 Mbps mark. Our Vodafone users exceeded the 15 Mbps mark in upload speeds in Frankfurt am Main (17.3 Mbps) and Dusseldorf (15.8 Mbps), while O2’s highest scores were 14.5 Mbps in Nuremberg and 13.1 Mbps in Augsburg.

Select any region or city below to display individual breakdown

Aachen

Video Experience
in Aachen
in 0-100 points
O2
69.9
Telekom
77.3
Vodafone
68.9
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Games Experience
in Aachen
in 0-100 points
O2
70.6
Telekom
81.7
Vodafone
71.0
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Voice App Experience
in Aachen
in 0-100 points
O2
79.9
Telekom
82.6
Vodafone
79.8
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Download Speed Experience
in Aachen
in Mbps
O2
29.0
Telekom
64.1
Vodafone
40.4
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Upload Speed Experience
in Aachen
in Mbps
O2
10.6
Telekom
16.4
Vodafone
10.7
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4G Availability
in Aachen
% of time
O2
91.8
Telekom
92.2
Vodafone
89.6
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Augsburg

Video Experience
in Augsburg
in 0-100 points
O2
71.1
Telekom
74.2
Vodafone
73.7
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Games Experience
in Augsburg
in 0-100 points
O2
71.8
Telekom
78.7
Vodafone
80.6
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Voice App Experience
in Augsburg
in 0-100 points
O2
79.8
Telekom
81.0
Vodafone
82.2
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Download Speed Experience
in Augsburg
in Mbps
O2
42.3
Telekom
66.6
Vodafone
51.7
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Upload Speed Experience
in Augsburg
in Mbps
O2
13.1
Telekom
16.9
Vodafone
11.3
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4G Availability
in Augsburg
% of time
O2
93.7
Telekom
96.7
Vodafone
90.8
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Berlin

Video Experience
in Berlin
in 0-100 points
O2
69.8
Telekom
76.1
Vodafone
72.9
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Games Experience
in Berlin
in 0-100 points
O2
73.3
Telekom
80.5
Vodafone
80.9
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Voice App Experience
in Berlin
in 0-100 points
O2
79.1
Telekom
81.8
Vodafone
82.4
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Download Speed Experience
in Berlin
in Mbps
O2
34.1
Telekom
75.8
Vodafone
65.2
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Upload Speed Experience
in Berlin
in Mbps
O2
11.7
Telekom
17.8
Vodafone
12.9
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4G Availability
in Berlin
% of time
O2
94.9
Telekom
95.0
Vodafone
94.2
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Bochum

Video Experience
in Bochum
in 0-100 points
O2
72.8
Telekom
75.6
Vodafone
71.7
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Games Experience
in Bochum
in 0-100 points
O2
73.4
Telekom
82.6
Vodafone
78.8
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Voice App Experience
in Bochum
in 0-100 points
O2
81.0
Telekom
82.1
Vodafone
81.9
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Download Speed Experience
in Bochum
in Mbps
O2
41.5
Telekom
78.2
Vodafone
47.8
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Upload Speed Experience
in Bochum
in Mbps
O2
12.8
Telekom
18.2
Vodafone
9.7
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4G Availability
in Bochum
% of time
O2
93.8
Telekom
94.5
Vodafone
91.9
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Bonn

Video Experience
in Bonn
in 0-100 points
O2
71.3
Telekom
76.5
Vodafone
72.8
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Games Experience
in Bonn
in 0-100 points
O2
73.3
Telekom
79.2
Vodafone
82.0
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Voice App Experience
in Bonn
in 0-100 points
O2
80.6
Telekom
81.1
Vodafone
82.4
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Download Speed Experience
in Bonn
in Mbps
O2
43.0
Telekom
90.4
Vodafone
45.3
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Upload Speed Experience
in Bonn
in Mbps
O2
12.3
Telekom
19.6
Vodafone
10.9
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4G Availability
in Bonn
% of time
O2
91.7
Telekom
93.9
Vodafone
93.6
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Bremen

Video Experience
in Bremen
in 0-100 points
O2
68.9
Telekom
75.3
Vodafone
72.6
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Games Experience
in Bremen
in 0-100 points
O2
73.0
Telekom
77.4
Vodafone
80.3
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Voice App Experience
in Bremen
in 0-100 points
O2
79.3
Telekom
81.1
Vodafone
81.9
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Download Speed Experience
in Bremen
in Mbps
O2
35.5
Telekom
71.4
Vodafone
58.3
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Upload Speed Experience
in Bremen
in Mbps
O2
11.7
Telekom
17.2
Vodafone
12.8
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4G Availability
in Bremen
% of time
O2
95.0
Telekom
95.2
Vodafone
95.0
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Cologne

Video Experience
in Cologne
in 0-100 points
O2
71.3
Telekom
76.3
Vodafone
73.4
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Games Experience
in Cologne
in 0-100 points
O2
71.8
Telekom
81.7
Vodafone
79.0
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Voice App Experience
in Cologne
in 0-100 points
O2
79.9
Telekom
82.0
Vodafone
82.1
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Download Speed Experience
in Cologne
in Mbps
O2
38.0
Telekom
79.9
Vodafone
54.8
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Upload Speed Experience
in Cologne
in Mbps
O2
11.8
Telekom
17.6
Vodafone
13.5
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4G Availability
in Cologne
% of time
O2
93.1
Telekom
95.0
Vodafone
93.3
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Dortmund

Video Experience
in Dortmund
in 0-100 points
O2
70.6
Telekom
76.0
Vodafone
75.4
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Games Experience
in Dortmund
in 0-100 points
O2
70.7
Telekom
79.9
Vodafone
79.4
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Voice App Experience
in Dortmund
in 0-100 points
O2
80.1
Telekom
81.7
Vodafone
82.0
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Download Speed Experience
in Dortmund
in Mbps
O2
40.1
Telekom
82.1
Vodafone
61.5
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Upload Speed Experience
in Dortmund
in Mbps
O2
11.3
Telekom
17.7
Vodafone
12.1
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4G Availability
in Dortmund
% of time
O2
94.3
Telekom
94.8
Vodafone
93.2
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Dresden

Video Experience
in Dresden
in 0-100 points
O2
67.9
Telekom
73.6
Vodafone
73.1
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Games Experience
in Dresden
in 0-100 points
O2
74.8
Telekom
82.8
Vodafone
79.3
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Voice App Experience
in Dresden
in 0-100 points
O2
80.0
Telekom
82.2
Vodafone
81.9
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Download Speed Experience
in Dresden
in Mbps
O2
24.8
Telekom
78.1
Vodafone
63.1
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Upload Speed Experience
in Dresden
in Mbps
O2
10.0
Telekom
16.9
Vodafone
13.7
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4G Availability
in Dresden
% of time
O2
94.0
Telekom
93.1
Vodafone
95.8
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Duisburg

Video Experience
in Duisburg
in 0-100 points
O2
69.5
Telekom
75.0
Vodafone
71.8
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Games Experience
in Duisburg
in 0-100 points
O2
70.1
Telekom
75.3
Vodafone
78.0
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Voice App Experience
in Duisburg
in 0-100 points
O2
79.4
Telekom
79.7
Vodafone
81.8
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Download Speed Experience
in Duisburg
in Mbps
O2
39.6
Telekom
63.7
Vodafone
48.2
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Upload Speed Experience
in Duisburg
in Mbps
O2
11.8
Telekom
15.1
Vodafone
11.9
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4G Availability
in Duisburg
% of time
O2
92.7
Telekom
95.8
Vodafone
92.8
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Dusseldorf

Video Experience
in Dusseldorf
in 0-100 points
O2
71.9
Telekom
76.0
Vodafone
75.1
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Games Experience
in Dusseldorf
in 0-100 points
O2
73.2
Telekom
83.2
Vodafone
81.9
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Voice App Experience
in Dusseldorf
in 0-100 points
O2
80.7
Telekom
82.4
Vodafone
82.4
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Download Speed Experience
in Dusseldorf
in Mbps
O2
40.9
Telekom
72.4
Vodafone
72.0
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Upload Speed Experience
in Dusseldorf
in Mbps
O2
11.4
Telekom
17.2
Vodafone
15.8
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4G Availability
in Dusseldorf
% of time
O2
94.5
Telekom
94.7
Vodafone
94.2
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Essen

Video Experience
in Essen
in 0-100 points
O2
71.9
Telekom
72.0
Vodafone
73.5
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Games Experience
in Essen
in 0-100 points
O2
70.3
Telekom
79.9
Vodafone
78.1
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Voice App Experience
in Essen
in 0-100 points
O2
80.0
Telekom
82.0
Vodafone
81.0
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Download Speed Experience
in Essen
in Mbps
O2
35.2
Telekom
72.6
Vodafone
54.6
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Upload Speed Experience
in Essen
in Mbps
O2
12.3
Telekom
16.3
Vodafone
12.5
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4G Availability
in Essen
% of time
O2
94.0
Telekom
94.6
Vodafone
93.4
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Frankfurt am Main

Video Experience
in Frankfurt am Main
in 0-100 points
O2
69.4
Telekom
74.1
Vodafone
75.1
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Games Experience
in Frankfurt am Main
in 0-100 points
O2
70.5
Telekom
81.5
Vodafone
85.2
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Voice App Experience
in Frankfurt am Main
in 0-100 points
O2
78.1
Telekom
81.6
Vodafone
83.1
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Download Speed Experience
in Frankfurt am Main
in Mbps
O2
29.5
Telekom
68.2
Vodafone
70.2
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Upload Speed Experience
in Frankfurt am Main
in Mbps
O2
11.7
Telekom
17.8
Vodafone
17.3
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4G Availability
in Frankfurt am Main
% of time
O2
93.8
Telekom
94.2
Vodafone
94.3
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Freiburg

Video Experience
in Freiburg
in 0-100 points
O2
69.1
Telekom
74.4
Vodafone
73.8
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Games Experience
in Freiburg
in 0-100 points
O2
60.2
Telekom
74.8
Vodafone
77.3
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Voice App Experience
in Freiburg
in 0-100 points
O2
76.8
Telekom
79.4
Vodafone
80.4
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Download Speed Experience
in Freiburg
in Mbps
O2
22.7
Telekom
69.1
Vodafone
50.2
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Upload Speed Experience
in Freiburg
in Mbps
O2
9.0
Telekom
16.0
Vodafone
10.9
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4G Availability
in Freiburg
% of time
O2
88.1
Telekom
94.5
Vodafone
93.0
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Hamburg

Video Experience
in Hamburg
in 0-100 points
O2
69.3
Telekom
74.3
Vodafone
72.0
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Games Experience
in Hamburg
in 0-100 points
O2
71.8
Telekom
81.2
Vodafone
78.1
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Voice App Experience
in Hamburg
in 0-100 points
O2
78.5
Telekom
81.8
Vodafone
81.3
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Download Speed Experience
in Hamburg
in Mbps
O2
32.4
Telekom
65.4
Vodafone
54.0
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Upload Speed Experience
in Hamburg
in Mbps
O2
11.8
Telekom
16.4
Vodafone
12.3
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4G Availability
in Hamburg
% of time
O2
94.3
Telekom
94.6
Vodafone
93.4
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Hanover

Video Experience
in Hanover
in 0-100 points
O2
72.6
Telekom
75.1
Vodafone
74.3
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Games Experience
in Hanover
in 0-100 points
O2
78.3
Telekom
80.9
Vodafone
81.8
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Voice App Experience
in Hanover
in 0-100 points
O2
80.3
Telekom
81.6
Vodafone
82.0
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Download Speed Experience
in Hanover
in Mbps
O2
46.6
Telekom
75.5
Vodafone
60.7
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Upload Speed Experience
in Hanover
in Mbps
O2
12.7
Telekom
17.4
Vodafone
13.8
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4G Availability
in Hanover
% of time
O2
96.1
Telekom
95.9
Vodafone
95.4
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Karlsruhe

Video Experience
in Karlsruhe
in 0-100 points
O2
70.8
Telekom
75.4
Vodafone
74.1
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Games Experience
in Karlsruhe
in 0-100 points
O2
67.2
Telekom
80.7
Vodafone
80.9
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Voice App Experience
in Karlsruhe
in 0-100 points
O2
78.8
Telekom
81.4
Vodafone
82.5
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Download Speed Experience
in Karlsruhe
in Mbps
O2
37.5
Telekom
69.5
Vodafone
58.0
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Upload Speed Experience
in Karlsruhe
in Mbps
O2
11.1
Telekom
17.3
Vodafone
13.2
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4G Availability
in Karlsruhe
% of time
O2
92.2
Telekom
94.7
Vodafone
94.1
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Leipzig

Video Experience
in Leipzig
in 0-100 points
O2
71.1
Telekom
74.1
Vodafone
74.8
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Games Experience
in Leipzig
in 0-100 points
O2
77.4
Telekom
81.7
Vodafone
83.5
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Voice App Experience
in Leipzig
in 0-100 points
O2
80.0
Telekom
80.8
Vodafone
83.5
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Download Speed Experience
in Leipzig
in Mbps
O2
39.0
Telekom
68.7
Vodafone
71.3
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Upload Speed Experience
in Leipzig
in Mbps
O2
12.2
Telekom
16.0
Vodafone
13.4
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4G Availability
in Leipzig
% of time
O2
95.4
Telekom
95.2
Vodafone
94.8
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Mannheim

Video Experience
in Mannheim
in 0-100 points
O2
72.5
Telekom
73.3
Vodafone
73.2
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Games Experience
in Mannheim
in 0-100 points
O2
69.6
Telekom
79.6
Vodafone
78.1
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Voice App Experience
in Mannheim
in 0-100 points
O2
79.1
Telekom
81.8
Vodafone
81.5
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Download Speed Experience
in Mannheim
in Mbps
O2
37.8
Telekom
67.4
Vodafone
53.8
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Upload Speed Experience
in Mannheim
in Mbps
O2
12.0
Telekom
17.6
Vodafone
11.4
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4G Availability
in Mannheim
% of time
O2
93.8
Telekom
93.0
Vodafone
94.5
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Munich

Video Experience
in Munich
in 0-100 points
O2
70.6
Telekom
74.9
Vodafone
72.1
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Games Experience
in Munich
in 0-100 points
O2
75.5
Telekom
77.8
Vodafone
80.8
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Voice App Experience
in Munich
in 0-100 points
O2
80.6
Telekom
80.3
Vodafone
82.3
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Download Speed Experience
in Munich
in Mbps
O2
43.7
Telekom
69.6
Vodafone
55.6
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Upload Speed Experience
in Munich
in Mbps
O2
12.8
Telekom
16.6
Vodafone
12.8
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4G Availability
in Munich
% of time
O2
92.5
Telekom
92.9
Vodafone
93.5
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Munster

Video Experience
in Munster
in 0-100 points
O2
72.3
Telekom
75.2
Vodafone
71.0
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Games Experience
in Munster
in 0-100 points
O2
70.7
Telekom
76.7
Vodafone
77.7
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Voice App Experience
in Munster
in 0-100 points
O2
80.9
Telekom
80.6
Vodafone
81.0
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Download Speed Experience
in Munster
in Mbps
O2
45.2
Telekom
64.9
Vodafone
59.1
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Upload Speed Experience
in Munster
in Mbps
O2
11.7
Telekom
15.1
Vodafone
12.9
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4G Availability
in Munster
% of time
O2
92.4
Telekom
94.0
Vodafone
92.2
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Nuremberg

Video Experience
in Nuremberg
in 0-100 points
O2
72.3
Telekom
77.1
Vodafone
75.6
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Games Experience
in Nuremberg
in 0-100 points
O2
77.4
Telekom
80.0
Vodafone
82.4
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Voice App Experience
in Nuremberg
in 0-100 points
O2
80.6
Telekom
80.9
Vodafone
82.3
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Download Speed Experience
in Nuremberg
in Mbps
O2
52.9
Telekom
73.0
Vodafone
61.0
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Upload Speed Experience
in Nuremberg
in Mbps
O2
14.5
Telekom
17.0
Vodafone
14.6
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4G Availability
in Nuremberg
% of time
O2
94.1
Telekom
95.4
Vodafone
94.8
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Saarbrucken

Video Experience
in Saarbrucken
in 0-100 points
O2
66.3
Telekom
72.3
Vodafone
73.6
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Games Experience
in Saarbrucken
in 0-100 points
O2
68.3
Telekom
80.9
Vodafone
80.6
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Voice App Experience
in Saarbrucken
in 0-100 points
O2
78.5
Telekom
80.7
Vodafone
82.0
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Download Speed Experience
in Saarbrucken
in Mbps
O2
19.7
Telekom
58.9
Vodafone
41.6
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Upload Speed Experience
in Saarbrucken
in Mbps
O2
8.9
Telekom
14.5
Vodafone
12.0
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4G Availability
in Saarbrucken
% of time
O2
91.8
Telekom
95.4
Vodafone
94.8
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Stuttgart

Video Experience
in Stuttgart
in 0-100 points
O2
71.5
Telekom
77.8
Vodafone
73.6
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Games Experience
in Stuttgart
in 0-100 points
O2
70.1
Telekom
79.0
Vodafone
80.8
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Voice App Experience
in Stuttgart
in 0-100 points
O2
80.3
Telekom
80.9
Vodafone
81.9
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Download Speed Experience
in Stuttgart
in Mbps
O2
37.8
Telekom
76.8
Vodafone
62.0
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Upload Speed Experience
in Stuttgart
in Mbps
O2
12.1
Telekom
16.8
Vodafone
13.6
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4G Availability
in Stuttgart
% of time
O2
92.0
Telekom
94.1
Vodafone
93.4
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Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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