Mobile Network Experience Report Ireland September 2021

Ireland

Mobile Network Experience Report
September 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Sam Fenwick Senior Analyst

Key findings

3 and eir share the Download Speed Experience award

In our our last report, 3 was the outright winner of the Download Speed Experience award, but this time it has to share the glory with eir as the two operators’ scores are statistically tied. While our 3 and eir users observed speeds of 23.9 and 25.7 Mbps, respectively, users on Vodafone trailed some way behind with average speeds of 20.8 Mbps.

Our eir users saw the fastest average upload speeds

In contrast to Download Speed Experience, the Upload Speed Experience award has gone from a two-way statistical tie to a single winner. The victor is eir with a winning score of 8.9 Mbps and a lead of 1 Mbps over second-placed 3 — who shared the award with eir in our previous report. Upload speeds are becoming increasingly important, as social media encourages users to create and share images and videos with each other.

eir wins the 4G Availability award outright

Our eir users spent the most time with a 4G or better connection — with a score of 77%. The operator commands a lead of 6.4 percentage points over Vodafone, which was a joint winner alongside eir in our last report. 4G Availability is one of our most important measures of the mobile experience. The large difference between the mobile experience on 4G and 5G networks compared to legacy networks means that users who spend the most time connected to 4G or 5G networks will likely have a better mobile experience than their peers on 2G and 3G networks

3 joins Vodafone and eir in three-way ties for both Video Experience and Voice App Experience

Our users observed no significant difference between Ireland’s three national operators in terms of their experience when streaming video or using voice apps such as WhatsApp, Skype and Facebook Messenger over mobile networks. This means that 3, eir and Vodafone are joint winners for both the Video Experience and Voice App Experience awards. In addition, no statistical difference was observed by our 5G users in terms of their overall experience across all three operators for all of our experiential award categories (Video Experience, Games Experience and Voice App Experience).

5G users see the fastest overall speeds on 3 and eir’s networks

3 and eir are joint winners for 5G Download Speed and 5G Upload Speed in our companion report. Similarly, when we analyzed our 5G users’ speeds across all generations of mobile network technology, both operators were also in a statistical tie for Download Speed Experience – 5G Users and Upload Speed Experience – 5G Users. This means that our 3 and eir 5G users had the fastest overall average speeds after factoring in the proportion of time they spent on each generation of mobile technology and the average speeds they experienced on 4G and 5G technology.

Introduction

Looking at our awards table, eir has the strongest showing — winning two awards outright (Upload Speed Experience and 4G Availability) and tying with at least one of its rivals in another four categories. This haul is particularly impressive, given that the operator didn’t win a single award outright in our our last report. Vodafone continues to be the sole winner of the 4G Coverage Experience award and its pile of accolades is only down one joint win from last time. On the other hand, 3 has swapped a solo victory (Download Speed Experience) and one joint win in the previous report for three joint wins this time around.

In this report, we've analyzed our data gathered in the 90 day period starting May 1, 2021, and ending July 29, 2021, to see how Ireland’s three national operators — 3, eir and Vodafone — stack up. Our overall metrics include measurements from our 5G users. We have also analyzed the overall experience of our 5G users across all generations of network technology — weighted by the proportion of time that they spent on each of them (our 5G Users metrics).

For the first time we have published a companion report — Ireland 5G Experience Report September 2021 — which analyzes the experience of our users when they were connected to 5G networks.

Opensignal Awards Table

Mobile Experience Awards, Ireland
September 2021, Ireland Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
September 2021, Ireland
Upload Speed Experience
4G Availability
4G Coverage Experience
Mobile Experience Awards Draws
September 2021, Ireland
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
3
64.4
Vodafone
65.5
eir
66.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
3
64.4
Vodafone
65.5
eir
66.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Additional Metrics
in 0-100 points
Video Experience – 5G Users
69.6 (± 2.45) 71.9 (± 2.09) 71.5 (± 2.88)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2021 | © Opensignal Limited
Video Experience – 5G Users in 0-100 points
70 (± 2.45)
72 (± 2.09)
72 (± 2.88)
Mobile Network Experience Report | September 2021 | © Opensignal Inc.

Games Experience

Games Experience
in 0-100 points
3
59.7
Vodafone
64.3
eir
61.4
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Games Experience
Additional Metrics
in 0-100 points
Games Experience – 5G Users
66.7 (± 3.48) 72.3 (± 3.90) 69.9 (± 5.22)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2021 | © Opensignal Limited
Games Experience – 5G Users in 0-100 points
67 (± 3.48)
72 (± 3.90)
70 (± 5.22)
Mobile Network Experience Report | September 2021 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
3
77.6
Vodafone
78.0
eir
77.7
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Additional Metrics
in 0-100 points
Voice App Experience – 5G Users
79.3 (± 1.14) 80.1 (± 1.28) 78.8 (± 2.09)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2021 | © Opensignal Limited
Voice App Experience – 5G Users in 0-100 points
79 (± 1.14)
80 (± 1.28)
79 (± 2.09)
Mobile Network Experience Report | September 2021 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
3
23.9
Vodafone
20.8
eir
25.7
0 7.5 15 22.5 30
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Additional Metrics
in Mbps
Download Speed Experience – 5G Users
107.3 (± 17.31) 48.0 (± 8.90) 85.4 (± 16.51)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2021 | © Opensignal Limited
Download Speed Experience – 5G Users in Mbps
107 (± 17.31)
48 (± 8.90)
85 (± 16.51)
Mobile Network Experience Report | September 2021 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
3
7.9
Vodafone
6.9
eir
8.9
0 2.5 5 7.5 10
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Additional Metrics
in Mbps
Upload Speed Experience – 5G Users
14.3 (± 2.65) 9.8 (± 1.04) 13.7 (± 2.65)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2021 | © Opensignal Limited
Upload Speed Experience – 5G Users in Mbps
14 (± 2.65)
10 (± 1.04)
14 (± 2.65)
Mobile Network Experience Report | September 2021 | © Opensignal Inc.

4G Availability

4G Availability
% of time
3
66.6
Vodafone
70.6
eir
77.0
0 20 40 60 80
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
3
8.9
Vodafone
9.2
eir
7.9
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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