Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
In our our last report, 3 was the outright winner of the Download Speed Experience award, but this time it has to share the glory with eir as the two operators’ scores are statistically tied. While our 3 and eir users observed speeds of 23.9 and 25.7 Mbps, respectively, users on Vodafone trailed some way behind with average speeds of 20.8 Mbps.
In contrast to Download Speed Experience, the Upload Speed Experience award has gone from a two-way statistical tie to a single winner. The victor is eir with a winning score of 8.9 Mbps and a lead of 1 Mbps over second-placed 3 — who shared the award with eir in our previous report. Upload speeds are becoming increasingly important, as social media encourages users to create and share images and videos with each other.
Our eir users spent the most time with a 4G or better connection — with a score of 77%. The operator commands a lead of 6.4 percentage points over Vodafone, which was a joint winner alongside eir in our last report. 4G Availability is one of our most important measures of the mobile experience. The large difference between the mobile experience on 4G and 5G networks compared to legacy networks means that users who spend the most time connected to 4G or 5G networks will likely have a better mobile experience than their peers on 2G and 3G networks
Our users observed no significant difference between Ireland’s three national operators in terms of their experience when streaming video or using voice apps such as WhatsApp, Skype and Facebook Messenger over mobile networks. This means that 3, eir and Vodafone are joint winners for both the Video Experience and Voice App Experience awards. In addition, no statistical difference was observed by our 5G users in terms of their overall experience across all three operators for all of our experiential award categories (Video Experience, Games Experience and Voice App Experience).
3 and eir are joint winners for 5G Download Speed and 5G Upload Speed in our companion report. Similarly, when we analyzed our 5G users’ speeds across all generations of mobile network technology, both operators were also in a statistical tie for Download Speed Experience – 5G Users and Upload Speed Experience – 5G Users. This means that our 3 and eir 5G users had the fastest overall average speeds after factoring in the proportion of time they spent on each generation of mobile technology and the average speeds they experienced on 4G and 5G technology.
Looking at our awards table, eir has the strongest showing — winning two awards outright (Upload Speed Experience and 4G Availability) and tying with at least one of its rivals in another four categories. This haul is particularly impressive, given that the operator didn’t win a single award outright in our our last report. Vodafone continues to be the sole winner of the 4G Coverage Experience award and its pile of accolades is only down one joint win from last time. On the other hand, 3 has swapped a solo victory (Download Speed Experience) and one joint win in the previous report for three joint wins this time around.
In this report, we've analyzed our data gathered in the 90 day period starting May 1, 2021, and ending July 29, 2021, to see how Ireland’s three national operators — 3, eir and Vodafone — stack up. Our overall metrics include measurements from our 5G users. We have also analyzed the overall experience of our 5G users across all generations of network technology — weighted by the proportion of time that they spent on each of them (our 5G Users metrics).
For the first time we have published a companion report — Ireland 5G Experience Report September 2021 — which analyzes the experience of our users when they were connected to 5G networks.
| Mobile Experience Awards Ireland | |||
|---|---|---|---|
September 2021,
Ireland Report
|
3
3
|
V
Vodafone
|
e
eir
|
Video Experience
| |||
Games Experience
| |||
Voice App Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
4G Availability
| |||
4G Coverage Experience
| |||
|
Mobile Experience Awards Winners
|
September 2021,
Ireland
|
|---|---|
|
Upload Speed Experience
|
e
eir
|
|
4G Availability
|
e
eir
|
|
4G Coverage Experience
|
V
Vodafone
|
|
Mobile Experience Awards Draws
|
September 2021, Ireland
|
|---|---|
|
Video Experience
|
3
3
V
Vodafone
e
eir
|
|
Games Experience
|
V
Vodafone
e
eir
|
|
Voice App Experience
|
3
3
V
Vodafone
e
eir
|
|
Download Speed Experience
|
3
3
e
eir
|
|
Video Experience
Additional Metrics |
3
3
|
V
Vodafone
|
e
eir
|
|---|---|---|---|
| in 0-100 points | |||
|
Video Experience – 5G Users
| 69.6 (± 2.45) | 71.9 (± 2.09) | 71.5 (± 2.88) |
| Video Experience – 5G Users | in 0-100 points |
|
3
3
|
70 (± 2.45) |
|
V
Vodafone
|
72 (± 2.09) |
|
e
eir
|
72 (± 2.88) |
|
Games Experience
Additional Metrics |
3
3
|
V
Vodafone
|
e
eir
|
|---|---|---|---|
| in 0-100 points | |||
|
Games Experience – 5G Users
| 66.7 (± 3.48) | 72.3 (± 3.90) | 69.9 (± 5.22) |
| Games Experience – 5G Users | in 0-100 points |
|
3
3
|
67 (± 3.48) |
|
V
Vodafone
|
72 (± 3.90) |
|
e
eir
|
70 (± 5.22) |
|
Voice App Experience
Additional Metrics |
3
3
|
V
Vodafone
|
e
eir
|
|---|---|---|---|
| in 0-100 points | |||
|
Voice App Experience – 5G Users
| 79.3 (± 1.14) | 80.1 (± 1.28) | 78.8 (± 2.09) |
| Voice App Experience – 5G Users | in 0-100 points |
|
3
3
|
79 (± 1.14) |
|
V
Vodafone
|
80 (± 1.28) |
|
e
eir
|
79 (± 2.09) |
|
Download Speed Experience
Additional Metrics |
3
3
|
V
Vodafone
|
e
eir
|
|---|---|---|---|
| in Mbps | |||
|
Download Speed Experience – 5G Users
| 107.3 (± 17.31) | 48.0 (± 8.90) | 85.4 (± 16.51) |
| Download Speed Experience – 5G Users | in Mbps |
|
3
3
|
107 (± 17.31) |
|
V
Vodafone
|
48 (± 8.90) |
|
e
eir
|
85 (± 16.51) |
|
Upload Speed Experience
Additional Metrics |
3
3
|
V
Vodafone
|
e
eir
|
|---|---|---|---|
| in Mbps | |||
|
Upload Speed Experience – 5G Users
| 14.3 (± 2.65) | 9.8 (± 1.04) | 13.7 (± 2.65) |
| Upload Speed Experience – 5G Users | in Mbps |
|
3
3
|
14 (± 2.65) |
|
V
Vodafone
|
10 (± 1.04) |
|
e
eir
|
14 (± 2.65) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
Get in touch for more information on our analytics solutions and industry reports.
Opensignal Limited retains ownership of this report including all intellectual property rights, data, content, graphs & analysis. Reports produced by Opensignal Limited may not be quoted, reproduced, distributed, published for any commercial purpose (including use in advertisements or other promotional content) without prior written consent. Journalists are encouraged to quote information included in Opensignal reports provided they include clear source attribution. For more information, contact [email protected].
