Our regional analysis delves deeper to assess how mobile network experience varies across the 22 telecom circles of India. Our results highlight how our users' experience on India's four national networks – Airtel, BSNL, Jio and Vi – compare, depending on the circles they are located in and the type of service offered by operators in those circles.
In our analysis of regional Video Experience, the national winner of Video Experience, Jio, achieves outright wins in 11 circles and jointly wins in a further three circles — alongside Airtel in Gujarat and Jammu and Kashmir, and alongside Vi in Kolkata (metro circle). It was noteworthy that across all regions, our Jio users in Haryana were the only ones to enjoy a Very Good (65-75) Video Experience — one rating higher compared to the national Video Experience of Jio users. The remaining regional awards for this measure were spread between Airtel and Vi. While Airtel wins in Bihar, Maharashtra, and Uttar Pradesh (West), Vi solely tops in Assam, Madhya Pradesh, Mumbai (metro circle) and West Bengal.
Airtel's national dominance on Games Experience is reflected in our regional results; the operator wins in 10 circles outright and collects joint wins in a further three circles with Vi: Karnataka, North-East and Orissa. Vi also wins in six regions outright, while Jio wins in the remaining three circles, including Delhi (metro circle), Haryana, and Punjab.
In regional Voice App Experience — the experience of our users when using voice apps over mobile networks — the national winner Airtel collects the most outright wins at the regional level. It wins outright in 12 circles: Bihar, Gujarat, Himachal Pradesh, Jammu and Kashmir, Kerela, Karnataka, Madhya Pradesh, Maharashtra, Punjab, Rajasthan and Uttar Pradesh (both East and West). The operator also shares joint wins with other operators in a further two circles.
Vi still takes home the lion’s share of regional wins for Download Speed Experience, but its share of outright wins has dropped since the previous Opensignal report. The operator wins in 10 circles outright for regional Download Speed Experience compared to 13 circles last time around. Meanwhile, Jio collects six outright wins, and Airtel is the sole winner in five circles, including Uttar Pradesh (West), where Airtel users enjoyed the fastest regional download speeds of 16.5 Mbps. And in Upload Speed Experience, Vi users saw the fastest average speeds in 15 circles, while their peers on Airtel and Jio saw the same in four and three circles, respectively.
Turning to 4G Availability, Jio tops in all 22 circles, largely because Jio offers 4G-only services, unlike other national operators. That said, our Airtel users experienced more than 96% 4G Availability in each of the circles — up by 0.9 percentage points since our last report.
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