Competition for our awards remains fierce, as out of seven awards only two have been won by a single operator — down from three in our last report. Proximus continues to have the largest haul, as it remains the outright winner of the 4G Coverage Experience award and is a joint winner in five out of seven categories. However, it is no longer the outright winner of the 4G Availability award, due to a statistical tie with Orange. Speaking of Orange, it is the only other operator to win an award outright — claiming the Upload Speed Experience award, after statistically tying with Proximus last time around.
The Belgian Institute for Postal Services and Telecommunications (BIPT) launched a consultation in July regarding its upcoming auction of new frequencies for 5G along with expiring licences in bands already used for 2G and 3G. The auction has been extensively delayed due to clashes between federal and regional governments over how the proceeds should be split.
Meanwhile, Proximus has completed its acquisition of Mobile Vikings, an MVNO, along with the JIM mobile brand, which together had more than 300,000 customers.
In this report, we’ve analyzed the mobile network experience for Belgium’s three national operators, Orange, Proximus and Telenet, over the 90-day period starting May 1, 2021 and ending July 29, 2021. Our 5G users contributed to the overall mobile network experience measures covered in this report.