Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
For multiplayer mobile gaming, two operators statistically tie. Vip and mts' scores of 69.8 and 72.5 are over eight points ahead of third placed Telenor on our 100-point scale. The experience of our users on the winning operators was Fair (65<75), meaning that in most cases the game was responsive to the actions of the player with most users having reported that they felt like they had control over the game.
With identical scores of 31.9 Mbps, our users on the two winning operators enjoyed a faster speed than our users using third placed MTS who experienced a speed of 29.2 Mbps. However, there has been no significant acceleration in speeds since our last report six months ago.
The Upload Speed Experience of the joint winners — Telenor and mts — was approximately 25% faster than the speed seen by our users connecting with Vip. The winners' scores of 11.8 Mbps and 11.5 Mbps were well ahead of Vip's score of 9.2 Mbps.
While Vip and mts jointly win the Video Experience award again, their winning scores of 75.7 and 74.3 are only fractionally higher than Telenor's score of 74 on our 100-point scale. All three are around the boundary between users experiencing an Excellent (75 or above) and Very Good (65 < 75) Video Experience.
With a score of 87.9% Vip wins the 4G Availability award meaning Opensignal users spent the greatest proportion of time connected to 4G using Vip. Telenor and mts tie for second place with scores of 82.7% and 83.3% respectively.
The mobile experience in Serbia is still dominated by 4G technology, rather than the latest and fastest 5G. The proportion of time that Serbians are able to connect to 4G is good, with users on all three operators seeing 4G Availability levels above 80%.
A 5G spectrum auction is planned but is yet to happen. In May, Ratel started the auction process by opening applications and Serbia's government said it hoped to conduct the auction by the end of 2021. New spectrum will boost the capacity of mobile networks and help mobile operators to greatly improve the mobile experience using 5G. In other European countries Opensignal has seen big improvements with 5G. Once 5G is available, every category of mobile experience should improve in Serbia.
| Mobile Experience Awards Serbia | |||
|---|---|---|---|
August 2021,
Serbia Report
|
T
Telenor
|
V
Vip
|
m
mts
|
Video Experience
| |||
Games Experience
| |||
Voice App Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
4G Availability
| |||
4G Coverage Experience
| |||
|
Mobile Experience Awards Winners
|
August 2021,
Serbia
|
|---|---|
|
4G Availability
|
V
Vip
|
|
4G Coverage Experience
|
T
Telenor
|
|
Mobile Experience Awards Draws
|
August 2021, Serbia
|
|---|---|
|
Video Experience
|
V
Vip
m
mts
|
|
Games Experience
|
V
Vip
m
mts
|
|
Voice App Experience
|
V
Vip
m
mts
|
|
Download Speed Experience
|
T
Telenor
V
Vip
|
|
Upload Speed Experience
|
T
Telenor
m
mts
|
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
Get in touch for more information on our analytics solutions and industry reports.
Opensignal Limited retains ownership of this report including all intellectual property rights, data, content, graphs & analysis. Reports produced by Opensignal Limited may not be quoted, reproduced, distributed, published for any commercial purpose (including use in advertisements or other promotional content) without prior written consent. Journalists are encouraged to quote information included in Opensignal reports provided they include clear source attribution. For more information, contact [email protected].
