Mobile Network Experience Report Hungary August 2021

Hungary

Mobile Network Experience Report
August 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Hardik Khatri Technical Analyst

Key findings

Telekom claims both our speed metric awards

Our users in Hungary reported the fastest average download speeds on Telekom's network, with the operator racking up an impressive Download Speed Experience score of 37.2 Mbps. Our Telekom users now enjoy 4.2 Mbps (12.7%) faster download speeds than their counterparts on Telenor and a whopping 12.3 Mbps (49.2%) faster than those on Vodafone, on average. In our last report, we saw Telekom and Telenor jointly win the Download Speed Experience award. However, this time, Telekom sweeps away the award outright. Telekom also wins the Upload Speed Experience award, with our users on its network observing an average speed of 13.8 Mbps — at least 3.7 Mbps higher than their peers.

Telekom remains the outright winner in three experiential award categories

Telekom once again wins the Video Experience, Games Experience and Voice App Experience award — which measures the experience while streaming videos, playing multiplayer mobile games and using over-the-top (OTT) voice apps, respectively, when connected to a mobile network. The operator's score of 76.4 points (out of 100) on Video Experience places in the Excellent category, which means that the quality of video streamed to a smartphone over the operator's network exhibited fast load times and practically non-existent stalling at all resolutions. In Games Experience, Telekom's winning score of 78.1 points (out of 100) places solely in the Good category, while that for Voice App Experience — 82.3 points — places in the Good category alongside Telenor.

Telekom remains the operator to beat in Hungary

Once again, Telekom has swept away six out of seven awards. The mobile operator maintained the top spot in 4G Coverage Experience, Video Experience, Games Experience, Voice App and Upload Speed Experience. Telekom also wins the Download Speed experience award, which it shared with Telenor in our previous report.

DiGiMobil continues to reign supreme on 4G Availability as 4G access grows in Hungary

Hungary's 4G-only operator DiGiMobil once again claims our 4G Availability award. The average proportion of time that our DiGiMobil users spent connected to 4G has increased by 0.9 percentage points since our last report to reach an impressive score of 97.5%. Meanwhile, Telenor's 4G Availability score has also grown by 1.1 percentage points to 93.4%. It is noteworthy to see even small growth, given the limited scope for improvement. However, the greatest increase of three percentage points was reported by our Vodafone users, who experienced 92% 4G Availability. In contrast, Telekom's 4G Availability score dipped slightly by 0.5 percentage points to 94%. These scores mean that 4G users across all networks in Hungary are now able to latch on to a 4G network more than 90% of the time.

Introduction

Over the last few months, Hungary's three national operators Telekom, Telenor, and Vodafone, have reportedly been expanding their 5G networks. Meanwhile, DiGiMobil has entered into a preliminary and non-binding agreement to sell its operations to 4iG after suffering a major setback from not being able to obtain a 5G license. The operator's announced its exit after the Curia (Supreme Court) rejected its appeal, deciding that it was legal for NMHH (Nemzeti Média- és Hírközlési Hatóság) to exclude DiGiMobil from the 5G auction that was completed in March 2020.

While 5G is a critical area of focus for Hungarian operators at the moment, 4G continues to play a vital role because that's the network that users spend most of their time connected to. Also, strong 4G networks will pave the road for a smoother transition to next-generation 5G networks. In this report, we've analyzed the mobile network experience of Hungary's four national operators — DiGiMobil, Telekom, Telenor and Vodafone — in the 90 days starting April 1, 2021, and ending June 29, 2021, to see how they measure up.

Our second look at Hungary's mobile network experience shows that Telekom remains ahead of its rivals in terms of users' experience with the largest share of awards. Since our last report, Telekom has maintained its strength in 4G Coverage Experience, Video Experience, Games experience, Voice App Experience, and 4G Upload Speed Experience and won the Download Speed Experience award outright this time. The only category that Telkom fails to grab is for 4G Availability, which DiGi Mobile wins for the second time in a row.

Opensignal Awards Table

Mobile Experience Awards, Hungary
August 2021, Hungary Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
August 2021, Hungary
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
DIGIMobil
61.9
Telekom
76.4
Telenor
73.7
Vodafone
72.7
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
DIGIMobil
61.9
Telekom
76.4
Telenor
73.7
Vodafone
72.7
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Games Experience

Games Experience
in 0-100 points
DIGIMobil
61.0
Telekom
78.1
Telenor
73.4
Vodafone
66.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Voice App Experience

Voice App Experience
in 0-100 points
DIGIMobil
77.4
Telekom
82.3
Telenor
80.8
Vodafone
78.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Download Speed Experience

Download Speed Experience
in Mbps
DIGIMobil
6.1
Telekom
37.2
Telenor
33.0
Vodafone
24.9
0 10 20 30 40
The brackets represent confidence intervals.
Download Image

Upload Speed Experience

Upload Speed Experience
in Mbps
DIGIMobil
2.9
Telekom
13.8
Telenor
10.2
Vodafone
9.9
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

4G Availability

4G Availability
% of time
DIGIMobil
97.5
Telekom
94.0
Telenor
93.4
Vodafone
92.0
0 25 50 75 100
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
DIGIMobil
3.4
Telekom
9.4
Telenor
8.5
Vodafone
7.9
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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