USA

5G User Experience Report
July 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Francesco Rizzato Principal Technical Analyst

Key findings

T-Mobile doubles its lead in 5G Download Speed

T-Mobile wins the 5G Download Speed award for the third time in a row doubling its lead on the second place from 16.3 Mbps to 35.2 Mbps. Our T-Mobile users saw average 5G Download Speeds of 87.5 Mbps, ahead of our users on AT&T and Verizon which both scored 52.3 Mbps. Our T-Mobile users’ average 5G Download Speed has increased by an impressive 16.3 Mbps compared to our April 5G report, and 29.4 Mbps compared to our January 5G report. By comparison, our users on AT&T saw their average 5G Download Speeds reduce by 2.7 Mbps since our last report, while our users on Verizon experienced a 4.5 Mbps improvement.

AT&T and Verizon jointly win 5G Video Experience

AT&T and Verizon now share the award for 5G Video Experience, scoring 61.3 points and 61.2 points, respectively. AT&T claimed the award in April 2021, while Verizon was the sole winner in January 2021. T-Mobile has placed third across all 5G Video Experience awards, this time scoring 54.8 points. Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over carriers’ networks.

For 5G Availability, T-Mobile increases its winning margin

T-Mobile dominates in our two measures of the extent of a network by winning both 5G Availability and 5G Reach. Our users on T-Mobile and AT&T saw their 5G Availability and 5G Reach scores increase since our previous report, while we have recorded slight declines in both metrics for Verizon. 5G Availability reflects the proportion of time that 5G users have an active 5G connection, while 5G Reach represents the proportion of locations a 5G user visits that have a 5G signal.

Verizon wins the 5G Games Experience award, pulling away from AT&T

In Opensignal’s measure of multiplayer mobile gaming using 5G, our Verizon users observed an improvement in 5G Games Experience since our previous 5G report, but our users connecting with both AT&T and T-Mobile’s saw a fall in their scores. This helped Verizon edge out AT&T and enabled it to win the 5G Games Experience award outright with a score of 80.9 points and a 5.5 points lead over second-placed AT&T. Verizon and AT&T jointly won the award in April 2021.

Verizon comes first in 5G Voice App Experience

Verizon wins the 5G Voice App Experience award scoring 83.3 points and moving past AT&T, which was the previous winner. Verizon has improved its score by 0.7 points since our previous report, while we have observed 0.6-0.8 points declines on both AT&T and T-Mobile. All three mobile operators place in the Good category (80-87 points). Voice App Experience measures the quality of experience real-time communications using over-the-top (OTT) voice apps. Examples of these types of apps include WhatsApp, Skype and Facebook Messenger.

T-Mobile holds the 5G Upload Speed award, but Verizon is closing

T-Mobile wins the 5G Upload Speed award with a score of 15.1 Mbps, which is statistically unchanged compared to our previous report. Verizon places second showing an improvement of 1.2 Mbps and reaching 14.2 Mbps, while AT&T follows behind with 8.8 Mbps — a 1.2 Mbps decline since our April 2021 5G report.

Introduction

While there are some new 5G winners in this report, overall Opensignal’s awards table has seen few changes since our previous 5G report. T-Mobile maintains a clear edge on our two measures of a network’s extent — 5G Availability and 5G Reach — as well as a firm lead on 5G Download Speed and 5G Upload Speed. On the other hand, we keep seeing a two-horse race between AT&T and Verizon for our three experiential measures — 5G Video Experience, 5G Games Experience and 5G Voice App Experience.

Our T-Mobile users spent more time connected to 5G than we have measured before, reaching 36.3% of the time with 5G service. Also, they are benefitting from the ongoing deployment of T-Mobile’s 2.5 GHz spectrum which pushed up the average 5G Download Speed experienced by 5G users to an impressive 87.5 Mbps — around 35.2 Mbps faster than AT&T and Verizon 5G users. However, our T-Mobile users also observed very slight declines of between 1% and 3% in their average 5G Video, 5G Games and 5G Voice App Experience compared with Opensignal’s previous report.

Our users on AT&T observed improvements in both 5G Availability and 5G Reach, but experienced declines since our April report in the three 5G experiential metrics — 5G Video, 5G Games and 5G Voice App Experience — and also saw reductions to their average 5G download and upload speeds.

Our Verizon users saw their 5G Games Experience and 5G Voice App Experience improve since our last report, along with their average 5G download and upload speeds. However, our users on Verizon experienced 3.1-6.9% declines in 5G Video Experience, 5G Availability and 5G Reach. A mix of factors is likely causing these declines, including more users connecting to 5G, as well as users spending more time outdoors and travelling to more locations during the spring, compared to winter months, where Verizon hasn't rolled out its 5G network yet.

In this latest 5G User Experience report, we analyze the overall 5G experience and combine measurements taken across all 5G frequency bands. Also, we analyzed how the 5G experience varies across 30 leading U.S. states for 5G.

Opensignal Awards Table

5G Mobile Experience Awards, USA
July 2021, USA Report
5G Availability
5G Reach
5G Video Experience
5G Games Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
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Mobile Experience Awards Winners
July 2021, USA
5G Availability
5G Reach
5G Games Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
Mobile Experience Awards Draws
July 2021, USA
5G Video Experience
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Overview

Click on metric labels below for a quick preview
5G Availability
in %
AT&T
22.5
T-Mobile
36.3
Verizon
10.5
0 10 20 30 40
The brackets represent confidence intervals.
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National Analysis

5G Availability

Our T-Mobile users were connected to 5G 36.3% of the time, which represented a 3.3 percentage point increase from 33.1% last time. Opensignal's 5G users on AT&T were connected 22.5% of the time to 5G networks — up two percentage points from our April 5G report. Our 5G users on Verizon saw their average 5G Availability decrease from 11.2% last time to 10.5% now.

Opensignal's 5G Availability compares the amount of time 5G users spend connected to 5G — the higher the percentage, the more time users on a network are actually connected to 5G.

5G Availability
in %
AT&T
22.5
T-Mobile
36.3
Verizon
10.5
0 10 20 30 40
The brackets represent confidence intervals.
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5G Reach

T-Mobile wins our second 5G Reach award with a score of 7.1 points on a 10-point scale, which represents an increase of 0.3 points since our April 5G report. AT&T places second with 5.5 points and shows the largest increase of 0.6 points compared to our previous report. Verizon follows at a distance, with a score of three points, having experienced a 0.2 point decline since our previous report.

5G Reach represents the proportion of locations where 5G users have connected to 5G out of all the locations those users have visited, on a scale of 0-10. This measure complements our existing 5G Availability metric which represents the proportion of time 5G users spend connected to 5G.

5G Reach
in 0-10 points
AT&T
5.5
T-Mobile
7.1
Verizon
3.0
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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5G Video Experience

AT&T and Verizon jointly win the 5G Video Experience award with their respective scores of 61.3 points and 61.2 points. While last time AT&T was the only carrier to see its 5G Video Experience score increase compared to the previous report, this time our users on all three U.S. carriers saw their average experience decline. Our users on AT&T saw the largest decrease of 3.9 points, while Verizon and T-Mobile saw their scores reduce by 2.0 and 1.7 points respectively. AT&T and Verizon placed in the Good category (55-65 points), while T-Mobile missed it by 0.2 points and placed in the Fair category (40-55 points).

5G Video Experience
in 0-100 points
AT&T
61.3
T-Mobile
54.8
Verizon
61.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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5G Games Experience

Verizon wins the 5G Games Experience award with a score of 80.9 points on a 100-point scale, ahead of AT&T and T-Mobile which scored 75.4 points and 66.5 points, respectively. Our Verizon users were the only ones to see their average score increase since our April report, while our users on both AT&T and T-Mobile experienced slight declines of 3 points and 1.6 points, respectively. This has helped Verizon move past its statistical tie with AT&T from our previous report and secure a 5.5 points lead in this report. Both Verizon and AT&T placed in the Good (75-85 points) category, while T-Mobile placed in the Fair (65-75 points) category having scored 66.5 points.

Opensignal’s 5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter to determine the impact on gameplay and the overall multiplayer gaming experience.

5G Games Experience
in 0-100 points
AT&T
75.4
T-Mobile
66.5
Verizon
80.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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5G Voice App Experience

Verizon and AT&T have swapped positions in the 5G Voice App Experience award since our April report as Verizon now wins the award with 83.3 points followed by AT&T at 82.4 points, while AT&T previously secured the victory with 83 points and a 0.4 points lead on Verizon. T-Mobile ranks third with a score of 80 points, which represents a 0.8 points reduction since our previous report.

Opensignal's 5G Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype, Facebook Messenger etc. — when users are connected to a 5G network. All three mobile operators scored in the Good category (80-87 points), which means that many users were satisfied although some experienced minor quality impairments — clicking sounds or distortions were very occasionally present.

5G Voice App Experience
in 0-100 points
AT&T
82.4
T-Mobile
80.0
Verizon
83.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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5G Download Speed

Our T-Mobile users have seen another impressive improvement in their average 5G download speeds since our last report. T-Mobile’s score increased from 71.3 Mbps to 87.5 Mbps in this latest report, a boost of 16.3 Mbps (22.8%), which is even greater than what we observed in our April 5G report, when T-Mobile’s score increased by 13.2 Mbps (22.6%) compared to January. T-Mobile is reaping the benefits from its ongoing deployment of the 2.5 GHz spectrum it acquired as part of the merger with Sprint, while AT&T and Verizon for now are limited to using lower frequency bands until they’ll be able to deploy the C-band spectrum they acquired in the spectrum auction in February 2021.

On the other hand, our users on AT&T and Verizon saw their average 5G download speeds even out since our previous report, as both operators scored 52.3 Mbps in 5G Download Speed. This represented a 4.5 Mbps improvement for our Verizon users — which last time scored 47.7 Mbps — and a 2.7 Mbps decline for AT&T, which previously scored 54.9 Mbps.

While T-Mobile’s 5G Download Speed score has increased by close to 30 Mbps since our January 5G report, mainly fuelled by the deployment of its mid-band 5G spectrum, AT&T and Verizon scores haven’t changed much. This suggests that we’ll likely need to wait until December 2021, when the first block of C-band spectrum will be released, before our users on AT&T and Verizon can see their 5G Download Speed take a steady upwards path to follow T-Mobile’s.

5G Download Speed
in Mbps
AT&T
52.3
T-Mobile
87.5
Verizon
52.3
0 22.5 45 67.5 90
The brackets represent confidence intervals.
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5G Upload Speed

T-Mobile maintains its hold of our 5G Upload Speed award with a score of 15.1 Mbps, which is statistically unchanged since our April report. Verizon places second in 5G Upload Speed with a score of 14.2 Mbps, which represents a 1.2 Mbps improvement from our previous report, while AT&T’s score declined from 10 Mbps to 8.8 Mbps.

5G Upload Speed
in Mbps
AT&T
8.8
T-Mobile
15.1
Verizon
14.2
0 5 10 15 20
The brackets represent confidence intervals.
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Regional Analysis

Opensignal has analyzed the 5G experience across 30 leading 5G states to understand how the 5G experience varies across the nation.

T-Mobile dominates Opensignal’s regional 5G awards on both measures of the extent of 5G networks. In fact, T-Mobile wins all of the 5G Availability and 5G Reach awards outright. In 11 states our T-Mobile users spent 40% or more of their time connected to 5G. By contrast, AT&T clocked up 5G Availability scores above 30% in only three states, while Verizon’s highest 5G Availability score was 16.9% — measured in Illinois.

5G Video Experience was a two-horse race between AT&T and Verizon as they share victory in 24 states. Of the remaining six states in our analysis, AT&T wins outright in New York, North Carolina and Ohio, Verizon is the sole winner in Colorado, while AT&T and Verizon share the win with T-Mobile in Alabama and Kansas. This time AT&T and Verizon obtained a single Very Good score (65-75 points) each in New York and Minnesota, respectively, while achieving Good scores (55-65 points) in all other states. T-Mobile collected 19 Good scores and 11 Fair scores (40-55 points).

Verizon wins 21 5G Games Experience regional awards outright, while AT&T is the sole winner in Texas only. T-Mobile has two joint wins in 5G Games Experience with both AT&T and Verizon in New York and New Jersey, while AT&T and Verizon share the win in the remaining six states. Verizon was the only operator to feature any Excellent scores (85 and above) as it collected five in Arizona, Michigan, Minnesota, Oregon and Utah.

Verizon is the sole winner of the 5G Voice App Experience award in 14 states, while AT&T wins outright in Texas only — same as it did in 5G Games Experience. The three national U.S. carriers share the victory in New Jersey and Virginia, while AT&T and Verizon show a statistical tie for first place in the remaining 13 states. While AT&T and Verizon scored Good ratings (80-87 points) in all 30 states, T-Mobile obtained 13 Good ratings and 17 Acceptable ratings (74-80 points).

T-Mobile wins outright on 5G Download Speed in 27 states, while being a joint winner in Colorado, Michigan and Wisconsin. The fastest average 5G download speeds observed by our users across states were over 130 Mbps. In fact, our T-Mobile users experienced 138.8 Mbps in New York, 137.4 Mbps in Virginia and 134.7 in Maryland. In an additional 14 states, our T-Mobile users experienced a 5G Download Speed faster than 80 Mbps. AT&T scored above 70 Mbps in Maryland only — 71.3 Mbps — while Verizon’s fastest average 5G download speeds were just below 70 Mbps.

The improvement in 5G Upload Speed we observed on Verizon’s 5G network at the national level spilled over into our regional table. In fact, this time Verizon wins outright 12 state awards for 5G Upload Speed, while T-Mobile is the sole winner in 11 states. T-Mobile and Verizon share the victory in the remaining seven states. However, our T-Mobile users still see the fastest upload speeds that we have recorded on U.S. 5G networks, as T-Mobile is the only operator to exceed 20 Mbps in 5G Upload Speed — 26.8 Mbps in New York and 22.9 Mbps in New Jersey — while Verizon saw its highest score of 19 Mbps in Illinois. By contrast, our users on AT&T saw 5G Upload Speed of 10 Mbps or more in just four states — in the states of California, Illinois, Massachusetts and North Carolina where average scores ranged between 10 Mbps and 10.9 Mbps.

Select any region or city below to display individual breakdown

Alabama

5G Availability
in Alabama
in %
AT&T
20.0
T-Mobile
40.2
Verizon
13.4
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5G Reach
in Alabama
in 0-10 points
AT&T
4.0
T-Mobile
6.5
Verizon
2.8
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5G Video Experience
in Alabama
in 0-100 points
AT&T
58.8
T-Mobile
55.7
Verizon
57.5
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5G Games Experience
in Alabama
in 0-100 points
AT&T
71.8
T-Mobile
62.5
Verizon
76.3
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5G Voice App Experience
in Alabama
in 0-100 points
AT&T
81.7
T-Mobile
79.1
Verizon
82.9
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5G Download Speed
in Alabama
in Mbps
AT&T
40.4
T-Mobile
75.0
Verizon
43.1
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5G Upload Speed
in Alabama
in Mbps
AT&T
7.1
T-Mobile
14.4
Verizon
11.5
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Arizona

5G Availability
in Arizona
in %
AT&T
14.7
T-Mobile
37.1
Verizon
9.2
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5G Reach
in Arizona
in 0-10 points
AT&T
3.0
T-Mobile
6.7
Verizon
2.6
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5G Video Experience
in Arizona
in 0-100 points
AT&T
60.4
T-Mobile
55.5
Verizon
63.1
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5G Games Experience
in Arizona
in 0-100 points
AT&T
73.5
T-Mobile
63.0
Verizon
86.1
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5G Voice App Experience
in Arizona
in 0-100 points
AT&T
81.6
T-Mobile
79.1
Verizon
84.4
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5G Download Speed
in Arizona
in Mbps
AT&T
54.1
T-Mobile
82.1
Verizon
58.9
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5G Upload Speed
in Arizona
in Mbps
AT&T
6.0
T-Mobile
13.4
Verizon
17.6
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California

5G Availability
in California
in %
AT&T
30.5
T-Mobile
32.9
Verizon
13.1
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5G Reach
in California
in 0-10 points
AT&T
6.8
T-Mobile
6.7
Verizon
3.7
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5G Video Experience
in California
in 0-100 points
AT&T
62.6
T-Mobile
54.5
Verizon
62.1
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5G Games Experience
in California
in 0-100 points
AT&T
80.4
T-Mobile
68.5
Verizon
84.8
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5G Voice App Experience
in California
in 0-100 points
AT&T
82.6
T-Mobile
79.9
Verizon
83.7
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5G Download Speed
in California
in Mbps
AT&T
49.1
T-Mobile
79.1
Verizon
50.0
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5G Upload Speed
in California
in Mbps
AT&T
10.5
T-Mobile
16.5
Verizon
16.7
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Colorado

5G Availability
in Colorado
in %
AT&T
21.0
T-Mobile
34.3
Verizon
10.9
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5G Reach
in Colorado
in 0-10 points
AT&T
4.8
T-Mobile
6.7
Verizon
3.1
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5G Video Experience
in Colorado
in 0-100 points
AT&T
58.5
T-Mobile
50.9
Verizon
63.9
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5G Games Experience
in Colorado
in 0-100 points
AT&T
66.0
T-Mobile
55.7
Verizon
81.5
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5G Voice App Experience
in Colorado
in 0-100 points
AT&T
80.8
T-Mobile
77.3
Verizon
83.9
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5G Download Speed
in Colorado
in Mbps
AT&T
61.9
T-Mobile
65.4
Verizon
53.6
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5G Upload Speed
in Colorado
in Mbps
AT&T
8.4
T-Mobile
10.3
Verizon
14.8
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Florida

5G Availability
in Florida
in %
AT&T
23.3
T-Mobile
37.0
Verizon
9.1
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5G Reach
in Florida
in 0-10 points
AT&T
5.7
T-Mobile
7.1
Verizon
2.3
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5G Video Experience
in Florida
in 0-100 points
AT&T
58.5
T-Mobile
52.9
Verizon
58.0
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5G Games Experience
in Florida
in 0-100 points
AT&T
73.6
T-Mobile
58.4
Verizon
77.9
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5G Voice App Experience
in Florida
in 0-100 points
AT&T
82.1
T-Mobile
78.7
Verizon
82.6
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5G Download Speed
in Florida
in Mbps
AT&T
43.4
T-Mobile
70.8
Verizon
47.3
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5G Upload Speed
in Florida
in Mbps
AT&T
8.4
T-Mobile
12.3
Verizon
11.3
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Georgia

5G Availability
in Georgia
in %
AT&T
24.8
T-Mobile
39.4
Verizon
11.0
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5G Reach
in Georgia
in 0-10 points
AT&T
5.4
T-Mobile
7.0
Verizon
2.3
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5G Video Experience
in Georgia
in 0-100 points
AT&T
60.7
T-Mobile
54.4
Verizon
60.4
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5G Games Experience
in Georgia
in 0-100 points
AT&T
75.9
T-Mobile
67.8
Verizon
80.1
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5G Voice App Experience
in Georgia
in 0-100 points
AT&T
81.9
T-Mobile
80.8
Verizon
83.2
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5G Download Speed
in Georgia
in Mbps
AT&T
47.3
T-Mobile
73.4
Verizon
51.0
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5G Upload Speed
in Georgia
in Mbps
AT&T
7.7
T-Mobile
12.7
Verizon
13.7
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Illinois

5G Availability
in Illinois
in %
AT&T
27.9
T-Mobile
41.5
Verizon
16.9
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5G Reach
in Illinois
in 0-10 points
AT&T
6.0
T-Mobile
7.6
Verizon
3.9
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5G Video Experience
in Illinois
in 0-100 points
AT&T
63.0
T-Mobile
55.6
Verizon
63.6
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5G Games Experience
in Illinois
in 0-100 points
AT&T
78.2
T-Mobile
66.4
Verizon
84.7
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5G Voice App Experience
in Illinois
in 0-100 points
AT&T
83.1
T-Mobile
80.3
Verizon
84.3
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5G Download Speed
in Illinois
in Mbps
AT&T
59.7
T-Mobile
92.9
Verizon
50.0
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5G Upload Speed
in Illinois
in Mbps
AT&T
10.0
T-Mobile
14.9
Verizon
19.0
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Indiana

5G Availability
in Indiana
in %
AT&T
24.7
T-Mobile
38.8
Verizon
9.3
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5G Reach
in Indiana
in 0-10 points
AT&T
5.3
T-Mobile
6.5
Verizon
2.0
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5G Video Experience
in Indiana
in 0-100 points
AT&T
61.2
T-Mobile
54.4
Verizon
61.6
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5G Games Experience
in Indiana
in 0-100 points
AT&T
76.0
T-Mobile
60.7
Verizon
84.2
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5G Voice App Experience
in Indiana
in 0-100 points
AT&T
82.7
T-Mobile
79.1
Verizon
84.6
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5G Download Speed
in Indiana
in Mbps
AT&T
53.6
T-Mobile
79.5
Verizon
58.7
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5G Upload Speed
in Indiana
in Mbps
AT&T
8.7
T-Mobile
11.2
Verizon
16.3
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Kansas

5G Availability
in Kansas
in %
AT&T
19.8
T-Mobile
40.2
Verizon
11.5
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5G Reach
in Kansas
in 0-10 points
AT&T
3.7
T-Mobile
6.8
Verizon
2.6
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5G Video Experience
in Kansas
in 0-100 points
AT&T
60.3
T-Mobile
55.7
Verizon
58.0
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5G Games Experience
in Kansas
in 0-100 points
AT&T
71.0
T-Mobile
60.4
Verizon
83.2
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5G Voice App Experience
in Kansas
in 0-100 points
AT&T
81.7
T-Mobile
80.0
Verizon
84.6
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5G Download Speed
in Kansas
in Mbps
AT&T
61.0
T-Mobile
93.9
Verizon
43.5
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5G Upload Speed
in Kansas
in Mbps
AT&T
6.9
T-Mobile
11.3
Verizon
13.2
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Kentucky

5G Availability
in Kentucky
in %
AT&T
20.2
T-Mobile
41.9
Verizon
9.5
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5G Reach
in Kentucky
in 0-10 points
AT&T
4.2
T-Mobile
6.7
Verizon
1.6
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5G Video Experience
in Kentucky
in 0-100 points
AT&T
61.8
T-Mobile
52.2
Verizon
57.9
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5G Games Experience
in Kentucky
in 0-100 points
AT&T
76.6
T-Mobile
59.9
Verizon
81.4
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5G Voice App Experience
in Kentucky
in 0-100 points
AT&T
83.3
T-Mobile
79.9
Verizon
84.0
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5G Download Speed
in Kentucky
in Mbps
AT&T
48.4
T-Mobile
75.4
Verizon
50.4
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5G Upload Speed
in Kentucky
in Mbps
AT&T
8.9
T-Mobile
11.7
Verizon
12.1
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Louisiana

5G Availability
in Louisiana
in %
AT&T
27.4
T-Mobile
40.7
Verizon
11.7
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5G Reach
in Louisiana
in 0-10 points
AT&T
5.6
T-Mobile
6.2
Verizon
2.2
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5G Video Experience
in Louisiana
in 0-100 points
AT&T
59.6
T-Mobile
52.4
Verizon
60.0
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5G Games Experience
in Louisiana
in 0-100 points
AT&T
69.7
T-Mobile
56.0
Verizon
76.7
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5G Voice App Experience
in Louisiana
in 0-100 points
AT&T
82.2
T-Mobile
78.0
Verizon
83.2
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5G Download Speed
in Louisiana
in Mbps
AT&T
42.4
T-Mobile
75.8
Verizon
65.7
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5G Upload Speed
in Louisiana
in Mbps
AT&T
8.6
T-Mobile
11.7
Verizon
14.5
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Maryland

5G Availability
in Maryland
in %
AT&T
27.3
T-Mobile
35.9
Verizon
11.7
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5G Reach
in Maryland
in 0-10 points
AT&T
6.0
T-Mobile
6.8
Verizon
2.9
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5G Video Experience
in Maryland
in 0-100 points
AT&T
61.8
T-Mobile
55.0
Verizon
61.5
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5G Games Experience
in Maryland
in 0-100 points
AT&T
75.1
T-Mobile
77.6
Verizon
83.1
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5G Voice App Experience
in Maryland
in 0-100 points
AT&T
81.4
T-Mobile
81.6
Verizon
83.4
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5G Download Speed
in Maryland
in Mbps
AT&T
71.3
T-Mobile
134.7
Verizon
68.2
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5G Upload Speed
in Maryland
in Mbps
AT&T
7.8
T-Mobile
18.3
Verizon
15.1
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Massachusetts

5G Availability
in Massachusetts
in %
AT&T
24.0
T-Mobile
36.4
Verizon
3.7
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5G Reach
in Massachusetts
in 0-10 points
AT&T
6.0
T-Mobile
6.9
Verizon
1.5
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5G Video Experience
in Massachusetts
in 0-100 points
AT&T
62.7
T-Mobile
55.4
Verizon
59.5
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5G Games Experience
in Massachusetts
in 0-100 points
AT&T
79.1
T-Mobile
73.9
Verizon
78.7
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5G Voice App Experience
in Massachusetts
in 0-100 points
AT&T
82.5
T-Mobile
81.0
Verizon
83.3
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5G Download Speed
in Massachusetts
in Mbps
AT&T
58.8
T-Mobile
73.1
Verizon
62.4
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5G Upload Speed
in Massachusetts
in Mbps
AT&T
10.9
T-Mobile
17.0
Verizon
17.3
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Michigan

5G Availability
in Michigan
in %
AT&T
18.8
T-Mobile
36.8
Verizon
10.7
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5G Reach
in Michigan
in 0-10 points
AT&T
5.0
T-Mobile
6.8
Verizon
3.0
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5G Video Experience
in Michigan
in 0-100 points
AT&T
62.6
T-Mobile
55.9
Verizon
63.7
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5G Games Experience
in Michigan
in 0-100 points
AT&T
78.2
T-Mobile
60.4
Verizon
85.3
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5G Voice App Experience
in Michigan
in 0-100 points
AT&T
83.5
T-Mobile
78.7
Verizon
84.4
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5G Download Speed
in Michigan
in Mbps
AT&T
63.5
T-Mobile
67.6
Verizon
69.9
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5G Upload Speed
in Michigan
in Mbps
AT&T
6.7
T-Mobile
12.1
Verizon
16.8
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Minnesota

5G Availability
in Minnesota
in %
AT&T
20.7
T-Mobile
42.3
Verizon
9.9
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5G Reach
in Minnesota
in 0-10 points
AT&T
5.3
T-Mobile
7.7
Verizon
2.8
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5G Video Experience
in Minnesota
in 0-100 points
AT&T
62.8
T-Mobile
54.7
Verizon
65.1
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5G Games Experience
in Minnesota
in 0-100 points
AT&T
73.7
T-Mobile
63.7
Verizon
85.9
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5G Voice App Experience
in Minnesota
in 0-100 points
AT&T
81.9
T-Mobile
80.2
Verizon
84.6
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5G Download Speed
in Minnesota
in Mbps
AT&T
66.8
T-Mobile
92.1
Verizon
65.0
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5G Upload Speed
in Minnesota
in Mbps
AT&T
6.7
T-Mobile
13.7
Verizon
18.1
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Missouri

5G Availability
in Missouri
in %
AT&T
22.7
T-Mobile
42.5
Verizon
11.0
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5G Reach
in Missouri
in 0-10 points
AT&T
5.0
T-Mobile
7.4
Verizon
2.1
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5G Video Experience
in Missouri
in 0-100 points
AT&T
62.0
T-Mobile
56.3
Verizon
60.7
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5G Games Experience
in Missouri
in 0-100 points
AT&T
74.0
T-Mobile
62.4
Verizon
84.3
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5G Voice App Experience
in Missouri
in 0-100 points
AT&T
82.5
T-Mobile
79.8
Verizon
84.4
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5G Download Speed
in Missouri
in Mbps
AT&T
68.2
T-Mobile
89.8
Verizon
49.8
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5G Upload Speed
in Missouri
in Mbps
AT&T
8.0
T-Mobile
12.4
Verizon
18.1
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Nevada

5G Availability
in Nevada
in %
AT&T
31.4
T-Mobile
41.5
Verizon
10.3
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5G Reach
in Nevada
in 0-10 points
AT&T
6.4
T-Mobile
7.0
Verizon
2.5
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5G Video Experience
in Nevada
in 0-100 points
AT&T
61.0
T-Mobile
54.4
Verizon
59.6
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5G Games Experience
in Nevada
in 0-100 points
AT&T
76.7
T-Mobile
66.8
Verizon
83.1
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5G Voice App Experience
in Nevada
in 0-100 points
AT&T
82.1
T-Mobile
79.0
Verizon
83.5
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5G Download Speed
in Nevada
in Mbps
AT&T
52.5
T-Mobile
81.3
Verizon
44.1
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5G Upload Speed
in Nevada
in Mbps
AT&T
7.7
T-Mobile
12.0
Verizon
12.1
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New Jersey

5G Availability
in New Jersey
in %
AT&T
30.7
T-Mobile
38.9
Verizon
12.1
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5G Reach
in New Jersey
in 0-10 points
AT&T
6.8
T-Mobile
6.9
Verizon
3.2
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5G Video Experience
in New Jersey
in 0-100 points
AT&T
61.2
T-Mobile
56.3
Verizon
62.3
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5G Games Experience
in New Jersey
in 0-100 points
AT&T
80.6
T-Mobile
80.9
Verizon
81.7
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5G Voice App Experience
in New Jersey
in 0-100 points
AT&T
83.0
T-Mobile
82.7
Verizon
83.4
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5G Download Speed
in New Jersey
in Mbps
AT&T
62.0
T-Mobile
117.8
Verizon
61.7
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5G Upload Speed
in New Jersey
in Mbps
AT&T
7.8
T-Mobile
22.9
Verizon
15.5
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New York

5G Availability
in New York
in %
AT&T
27.4
T-Mobile
35.5
Verizon
8.4
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5G Reach
in New York
in 0-10 points
AT&T
6.3
T-Mobile
6.7
Verizon
2.6
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5G Video Experience
in New York
in 0-100 points
AT&T
65.1
T-Mobile
56.7
Verizon
61.7
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5G Games Experience
in New York
in 0-100 points
AT&T
80.3
T-Mobile
81.3
Verizon
81.1
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5G Voice App Experience
in New York
in 0-100 points
AT&T
82.9
T-Mobile
82.5
Verizon
83.3
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5G Download Speed
in New York
in Mbps
AT&T
60.0
T-Mobile
138.8
Verizon
63.2
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5G Upload Speed
in New York
in Mbps
AT&T
9.7
T-Mobile
26.8
Verizon
17.5
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North Carolina

5G Availability
in North Carolina
in %
AT&T
7.2
T-Mobile
33.8
Verizon
11.7
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5G Reach
in North Carolina
in 0-10 points
AT&T
1.4
T-Mobile
5.9
Verizon
3.0
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5G Video Experience
in North Carolina
in 0-100 points
AT&T
64.4
T-Mobile
56.3
Verizon
60.4
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5G Games Experience
in North Carolina
in 0-100 points
AT&T
80.5
T-Mobile
73.9
Verizon
83.3
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5G Voice App Experience
in North Carolina
in 0-100 points
AT&T
83.6
T-Mobile
81.8
Verizon
83.8
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5G Download Speed
in North Carolina
in Mbps
AT&T
66.4
T-Mobile
90.7
Verizon
47.2
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5G Upload Speed
in North Carolina
in Mbps
AT&T
10.8
T-Mobile
15.9
Verizon
11.0
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Ohio

5G Availability
in Ohio
in %
AT&T
27.5
T-Mobile
38.9
Verizon
11.0
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5G Reach
in Ohio
in 0-10 points
AT&T
5.8
T-Mobile
6.9
Verizon
2.8
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5G Video Experience
in Ohio
in 0-100 points
AT&T
62.6
T-Mobile
55.7
Verizon
59.1
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5G Games Experience
in Ohio
in 0-100 points
AT&T
78.0
T-Mobile
64.2
Verizon
77.7
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5G Voice App Experience
in Ohio
in 0-100 points
AT&T
83.2
T-Mobile
80.1
Verizon
82.7
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5G Download Speed
in Ohio
in Mbps
AT&T
64.1
T-Mobile
89.0
Verizon
45.4
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5G Upload Speed
in Ohio
in Mbps
AT&T
7.3
T-Mobile
13.1
Verizon
11.1
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Oklahoma

5G Availability
in Oklahoma
in %
AT&T
15.7
T-Mobile
41.9
Verizon
9.0
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5G Reach
in Oklahoma
in 0-10 points
AT&T
3.7
T-Mobile
7.0
Verizon
1.8
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5G Video Experience
in Oklahoma
in 0-100 points
AT&T
59.7
T-Mobile
55.4
Verizon
60.7
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5G Games Experience
in Oklahoma
in 0-100 points
AT&T
75.0
T-Mobile
59.3
Verizon
73.8
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5G Voice App Experience
in Oklahoma
in 0-100 points
AT&T
83.6
T-Mobile
79.0
Verizon
83.0
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5G Download Speed
in Oklahoma
in Mbps
AT&T
45.4
T-Mobile
80.8
Verizon
39.3
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5G Upload Speed
in Oklahoma
in Mbps
AT&T
9.3
T-Mobile
13.0
Verizon
9.4
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Oregon

5G Availability
in Oregon
in %
AT&T
24.0
T-Mobile
38.7
Verizon
8.7
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5G Reach
in Oregon
in 0-10 points
AT&T
5.4
T-Mobile
6.9
Verizon
2.2
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5G Video Experience
in Oregon
in 0-100 points
AT&T
64.5
T-Mobile
56.0
Verizon
64.4
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5G Games Experience
in Oregon
in 0-100 points
AT&T
77.6
T-Mobile
63.3
Verizon
85.0
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5G Voice App Experience
in Oregon
in 0-100 points
AT&T
82.7
T-Mobile
79.7
Verizon
83.1
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5G Download Speed
in Oregon
in Mbps
AT&T
63.8
T-Mobile
74.7
Verizon
55.0
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5G Upload Speed
in Oregon
in Mbps
AT&T
9.4
T-Mobile
12.8
Verizon
15.7
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Pennsylvania

5G Availability
in Pennsylvania
in %
AT&T
26.8
T-Mobile
38.9
Verizon
10.9
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5G Reach
in Pennsylvania
in 0-10 points
AT&T
5.9
T-Mobile
6.8
Verizon
2.6
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5G Video Experience
in Pennsylvania
in 0-100 points
AT&T
63.1
T-Mobile
56.3
Verizon
62.2
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5G Games Experience
in Pennsylvania
in 0-100 points
AT&T
79.1
T-Mobile
77.5
Verizon
80.1
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5G Voice App Experience
in Pennsylvania
in 0-100 points
AT&T
82.6
T-Mobile
81.8
Verizon
83.6
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5G Download Speed
in Pennsylvania
in Mbps
AT&T
65.8
T-Mobile
93.8
Verizon
56.7
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5G Upload Speed
in Pennsylvania
in Mbps
AT&T
9.3
T-Mobile
17.7
Verizon
11.7
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Tennessee

5G Availability
in Tennessee
in %
AT&T
20.4
T-Mobile
40.7
Verizon
11.1
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5G Reach
in Tennessee
in 0-10 points
AT&T
4.1
T-Mobile
6.6
Verizon
2.6
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5G Video Experience
in Tennessee
in 0-100 points
AT&T
63.2
T-Mobile
55.6
Verizon
61.1
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5G Games Experience
in Tennessee
in 0-100 points
AT&T
77.9
T-Mobile
60.0
Verizon
80.1
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5G Voice App Experience
in Tennessee
in 0-100 points
AT&T
83.1
T-Mobile
79.2
Verizon
84.1
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5G Download Speed
in Tennessee
in Mbps
AT&T
50.9
T-Mobile
80.6
Verizon
52.7
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5G Upload Speed
in Tennessee
in Mbps
AT&T
9.9
T-Mobile
12.2
Verizon
17.1
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Texas

5G Availability
in Texas
in %
AT&T
26.5
T-Mobile
40.0
Verizon
12.7
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5G Reach
in Texas
in 0-10 points
AT&T
6.1
T-Mobile
7.4
Verizon
3.0
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5G Video Experience
in Texas
in 0-100 points
AT&T
59.7
T-Mobile
54.3
Verizon
59.0
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5G Games Experience
in Texas
in 0-100 points
AT&T
73.3
T-Mobile
60.2
Verizon
69.8
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5G Voice App Experience
in Texas
in 0-100 points
AT&T
82.6
T-Mobile
79.4
Verizon
81.3
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5G Download Speed
in Texas
in Mbps
AT&T
39.6
T-Mobile
84.0
Verizon
42.2
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5G Upload Speed
in Texas
in Mbps
AT&T
9.7
T-Mobile
13.7
Verizon
9.7
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Utah

5G Availability
in Utah
in %
AT&T
28.3
T-Mobile
35.0
Verizon
12.7
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5G Reach
in Utah
in 0-10 points
AT&T
5.7
T-Mobile
6.6
Verizon
3.1
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5G Video Experience
in Utah
in 0-100 points
AT&T
61.8
T-Mobile
55.0
Verizon
61.5
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5G Games Experience
in Utah
in 0-100 points
AT&T
74.9
T-Mobile
70.3
Verizon
86.1
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5G Voice App Experience
in Utah
in 0-100 points
AT&T
82.2
T-Mobile
80.9
Verizon
84.3
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5G Download Speed
in Utah
in Mbps
AT&T
55.2
T-Mobile
106.8
Verizon
55.9
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5G Upload Speed
in Utah
in Mbps
AT&T
7.5
T-Mobile
16.0
Verizon
17.5
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Virginia

5G Availability
in Virginia
in %
AT&T
16.1
T-Mobile
33.2
Verizon
11.7
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5G Reach
in Virginia
in 0-10 points
AT&T
3.5
T-Mobile
6.0
Verizon
2.5
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5G Video Experience
in Virginia
in 0-100 points
AT&T
61.0
T-Mobile
55.5
Verizon
62.1
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5G Games Experience
in Virginia
in 0-100 points
AT&T
78.2
T-Mobile
77.3
Verizon
80.3
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5G Voice App Experience
in Virginia
in 0-100 points
AT&T
82.9
T-Mobile
81.6
Verizon
82.8
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5G Download Speed
in Virginia
in Mbps
AT&T
65.2
T-Mobile
137.4
Verizon
57.8
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5G Upload Speed
in Virginia
in Mbps
AT&T
7.4
T-Mobile
17.5
Verizon
12.6
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Washington

5G Availability
in Washington
in %
AT&T
21.1
T-Mobile
39.5
Verizon
15.0
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5G Reach
in Washington
in 0-10 points
AT&T
5.5
T-Mobile
7.3
Verizon
3.9
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5G Video Experience
in Washington
in 0-100 points
AT&T
62.9
T-Mobile
54.2
Verizon
61.7
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5G Games Experience
in Washington
in 0-100 points
AT&T
76.6
T-Mobile
63.0
Verizon
83.6
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5G Voice App Experience
in Washington
in 0-100 points
AT&T
82.8
T-Mobile
79.8
Verizon
83.0
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5G Download Speed
in Washington
in Mbps
AT&T
64.6
T-Mobile
75.2
Verizon
54.7
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5G Upload Speed
in Washington
in Mbps
AT&T
8.8
T-Mobile
13.1
Verizon
15.2
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Wisconsin

5G Availability
in Wisconsin
in %
AT&T
15.2
T-Mobile
34.9
Verizon
9.7
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5G Reach
in Wisconsin
in 0-10 points
AT&T
3.9
T-Mobile
5.8
Verizon
2.1
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5G Video Experience
in Wisconsin
in 0-100 points
AT&T
64.8
T-Mobile
55.1
Verizon
60.5
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5G Games Experience
in Wisconsin
in 0-100 points
AT&T
76.8
T-Mobile
58.2
Verizon
81.5
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5G Voice App Experience
in Wisconsin
in 0-100 points
AT&T
82.6
T-Mobile
78.5
Verizon
83.2
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5G Download Speed
in Wisconsin
in Mbps
AT&T
67.8
T-Mobile
68.8
Verizon
52.3
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5G Upload Speed
in Wisconsin
in Mbps
AT&T
8.7
T-Mobile
10.4
Verizon
11.4
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Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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(© Opensignal Limited) information when using this image.

This image may not be used for any commercial purpose, including use in advertisements or other promotional content, without prior written consent.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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