Mobile Network Experience Report Spain July 2021

Spain

Mobile Network Experience Report
July 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Sam Fenwick Senior Analyst

Key findings

The contest for the 4G Availability award narrows, as Movistar falls out of contention

Vodafone and Orange are still joint winners for the 4G Availability award, but Movistar has dropped out of the three-way statistical tie that existed in our last report.

Movistar successfully defends its five outright wins

In our last report, Movistar was the sole winner across five out of seven of our awards — all three of our experiential awards (Video Experience, Games Experience and Voice App Experience) and both our speed awards (Download Speed Experience and Upload Speed Experience). This remains the case this time around and Movistar’s hold on some of these awards is particularly impressive. Movistar is the only operator to win the Video Experience award since it was added to our Spanish mobile network experience reports back in February 2019. It has been the sole winner of our Voice App Experience and Upload Speed Experience awards since our February 2020 report.

Orange continues its 4G Coverage Experience winning streak

Orange remains the only Spanish operator to win the 4G Coverage Experience award — the operator has claimed it ever since we introduced it back in our February 2020 report. 4G Coverage Experience is a 10-point measure of how mobile subscribers experience 4G coverage on an operator’s network. It analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

Introduction

While our awards table has seen little change since our last report, a great deal has been happening in the Spanish mobile market, particularly in terms of 5G rollout.

In early June, Yoigo announced that its 5G network covered more than 340 cities and municipalities across 39 provinces, while in mid-May Movistar’s 5G network reportedly hit the 80% mark for coverage. Movistar expects that its copper network will be fully replaced by fibre in 2025 and will switch off its 3G network in the same year. Back in March, Vodafone said that it had rolled out its 5G network to four new locations — Toledo, Castellon de la Plana, Santa Cruz de Tenerife and Las Palmas de Gran Canaria — taking the total number of markets covered to 25.

In May, Orange said that its 5G services were live in 442 towns and cities across 48 provinces, covering 28% of the population. The operator expects to hit the 50% mark by the end of 2021, rising to 90% by 2022.

The auction of spectrum in the 700 MHz band has finished. Vodafone won a 2×10MHz block of spectrum, while Movistar has snapped up the same. Vodafone paid slightly more than Movistar — €350 million ($412.7 million) versus €310.1 million. Orange bought two separate 2x 5 MHz blocks at a combined cost of €350 million. The Spanish government has attached a number of coverage obligations. Around 450 locations must receive coverage by the end of June 2025, (30% of these by the end of 2022 and 70% by July 2024). 700 MHz rollouts across Spain’s 10 main airports, three main ports, six main railway stations and eight main highways must take place before the end of 2022.

5G presents operators with an opportunity to significantly improve their users’ mobile experience and disrupt the status quo. 5G non-standalone access (NSA) networks require users with 5G devices to also connect to 4G when using 5G services. Therefore, operators which have invested heavily in their 4G networks will gain an advantage in this regard until 5G standalone access (SA) technology becomes widely used. As Spain moves further into the 5G era, we will continue to shed light on the mobile experience of our users. Opensignal will publish its first 5G user experience report in Spain as soon as 5G adoption in the country becomes widespread.

In this report, we’ve analyzed the mobile experience of our Spanish users across all four national operators — Movistar, Orange, Vodafone and Yoigo — over the 90 day period starting March 1, 2021 and ending May 29, 2021. Our results include measurements from 5G devices.

Opensignal Awards Table

Mobile Experience Awards, Spain
July 2021, Spain Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
July 2021, Spain
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Coverage Experience
Mobile Experience Awards Draws
July 2021, Spain
4G Availability
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Movistar
74.2
Orange
68.6
Vodafone
69.4
Yoigo
70.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Movistar
74.2
Orange
68.6
Vodafone
69.4
Yoigo
70.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Games Experience

Games Experience
in 0-100 points
Movistar
69.0
Orange
63.1
Vodafone
67.1
Yoigo
61.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Voice App Experience

Voice App Experience
in 0-100 points
Movistar
80.6
Orange
78.2
Vodafone
79.1
Yoigo
77.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Download Speed Experience

Download Speed Experience
in Mbps
Movistar
32.6
Orange
28.9
Vodafone
22.1
Yoigo
23.4
0 8.75 17.5 26.25 35
The brackets represent confidence intervals.
Download Image

Upload Speed Experience

Upload Speed Experience
in Mbps
Movistar
12.0
Orange
8.9
Vodafone
9.4
Yoigo
7.3
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

4G Availability

4G Availability
% of time
Movistar
90.4
Orange
90.8
Vodafone
91.3
Yoigo
86.3
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Movistar
9.5
Orange
9.5
Vodafone
9.2
Yoigo
6.9
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

Subscribe to our newsletter and get our latest reports and analyses delivered right to your inbox every 2 weeks. We will not share your email address with third parties.

Journalists, please retain the Opensignal logo and copyright
(© Opensignal Limited) information when using this image.

This image may not be used for any commercial purpose, including use in advertisements or other promotional content, without prior written consent.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

Subscribe to our Newsletter

and receive Opensignal reports in your email

About our Newsletter