Mobile Network Experience Report Bangladesh July 2021

Bangladesh

Mobile Network Experience Report
July 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Robert Wyrzykowski Senior Analyst

Key findings

Banglalink retains its crown for Download Speed Experience and is close to hitting the 10 Mbps milestone

Banglalink confirms its reign and wins the Download Speed Experience award for the fourth time in a row, making it the third outright consecutive victory (the operator shared this award with Grameenphone in our first report on Bangladesh). Our users on Banglalink’s network experienced average download speeds of 9.7 Mbps — 0.6 Mbps (7%) faster than in our previous report and 2.4-2.5 Mbps ahead of Grameenphone and Airtel, which are in a statistical tie for second place this time. Banglalink is very close to becoming the first Bangladeshi operator to score above the 10 Mbps threshold on the Download Speed Experience of our users.

A joint victory for Grameenphone and Banglalink for the Upload Speed Experience award

Grameenphone and Banglalink compete fiercely for our Upload Speed Experience Award. Grameenphone won this award in our first Mobile Network Experience report for Bangladesh in February 2020, but Banglalink was victorious in the following report July 2020. Grameenphone reclaimed the award in our last report this time, both competitors share the award, as Banglalink forced a statistical tie with Grameenphone. The joint victory occurred due to our users on Banglalink’s network experiencing an increase of 0.3 Mbps (8.3%) in average upload speeds, while those on Grameenphone’s network saw a dip of 0.5 Mbps (12.4%).

Banglalink scores the video, games and voice experiential award hat-trick again

For the third consecutive time, Banglalink claims all three of our mobile experiential awards — Video, Games and Voice App Experience. Noteworthy, this is also the fourth time that the operator has won the Voice App Experience award. Banglalink is the only operator in Bangladesh that rated Good (55-65) for the video streaming services experienced by our users.The videos tested for Opensignal’s Video Experience metric include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

Airtel, Grameenphone and Robi share the 4G Availability award

In our previous report, Airtel and Robi were in a statistical tie for the 4G Availability award. This time, we saw a three-way statistical tie, as both previously victorious operators were joined by Grameenphone. Our 4G Availability metric shows the proportion of time users with a 4G device and subscription have a 4G connection, which means our 4G users in Bangladesh were, on average, connected to 4G services on their networks 75.2-80.6% of the time.

Grameenphone maintains its hold on the 4G Coverage Experience award

With a score of 7.2 points (on a 10-point scale), Grameenphone wins the 4G Coverage Experience award for the fourth time in a row — and for the third consecutive time, it has done so outright. Grameenphone comes ahead of Airtel and Robi, which are in a statistical tie for second place. All operators saw 0.2-0.3 increases in their scores — slightly lower than the increases of 0.6-0.8 points we saw in our previous report. Opensignal’s 4G Coverage Experience metric is a measure of how mobile subscribers experience 4G coverage on an operator’s network. It analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

Introduction

For the third time in a row, Banglalink dominates Opensignal’s experiential categories and outright claims the Video, Games and Voice App Experience awards. It also proves its leadership in our speed categories. Banglalink wins the Download Speed Experience award, just shy of the 10 Mbps milestone, and forced a statistical tie with Grameenphone to share the Upload Speed Experience award. Grameenphone forced a statistical tie with Airtel and Robi for the 4G Availability award, while keeping hold of the 4G Coverage Experience award.

Banglalink, Grameenphone and Robi paid US$898.2 million in total for the combined 4G spectrum of 7.4 MHz in the 1800 MHz band and 20 MHz in the 2100 MHz band in the auction organized by the Bangladesh Telecommunications Regulatory Commission (BRTC) in March 2021. This enabled the mobile operators to expand their limited 4G holdings and embrace the challenges of the increased demand for mobile data services — and should help boost the mobile network experience of Bangladesh’s users in future because of the greater wireless capacity available. Insufficient amount of affordable spectrum assigned to mobile services has been one of key roadblocks for proper 4G take off in Bangladesh. Aside from spectrum, other important barriers for 4G adoption in Bangladesh include: taxation policy that may be hampering further investment in infrastructure, limited affordability of 4G devices and inflexible licensing rules that make it difficult for operators to easily upgrade their networks.

In this report, we examined the mobile network experience of our users on the four nationwide mobile network operators in Bangladesh — Airtel, Banglalink, Grameenphone and Robi — over a period of 90 days beginning April 1, 2021, and ending June 29, 2021, to see how they fared.

Opensignal Awards Table

Mobile Experience Awards, Bangladesh
July 2021, Bangladesh Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
July 2021, Bangladesh
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
4G Coverage Experience
Mobile Experience Awards Draws
July 2021, Bangladesh
Upload Speed Experience
4G Availability
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Airtel
51.4
Banglalink
56.7
Grameenphone
48.3
Robi
46.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Airtel
51.4
Banglalink
56.7
Grameenphone
48.3
Robi
46.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Additional Metrics
in 0-100 points
4G Video Experience
55.2 (± 2.10) 65.4 (± 2.17) 54.5 (± 2.63) 51.8 (± 2.01)
3G Video Experience
43.8 (± 5.03) 43.2 (± 4.51) 35.5 (± 4.98) 34.1 (± 4.10)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2021 | © Opensignal Limited
4G Video Experience in 0-100 points
55 (± 2.10)
65 (± 2.17)
54 (± 2.63)
52 (± 2.01)
3G Video Experience in 0-100 points
44 (± 5.03)
43 (± 4.51)
36 (± 4.98)
34 (± 4.10)
Mobile Network Experience Report | July 2021 | © Opensignal Inc.

Games Experience

Games Experience
in 0-100 points
Airtel
36.1
Banglalink
38.5
Grameenphone
35.3
Robi
35.7
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Games Experience
Additional Metrics
in 0-100 points
4G Games Experience
39.2 (± 1.28) 47.1 (± 2.66) 38.5 (± 0.79) 37.5 (± 0.95)
3G Games Experience
32.9 (± 0.94) 34.3 (± 0.61) 31.1 (± 0.53) 33.0 (± 0.73)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2021 | © Opensignal Limited
4G Games Experience in 0-100 points
39 (± 1.28)
47 (± 2.66)
38 (± 0.79)
38 (± 0.95)
3G Games Experience in 0-100 points
33 (± 0.94)
34 (± 0.61)
31 (± 0.53)
33 (± 0.73)
Mobile Network Experience Report | July 2021 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
Airtel
67.5
Banglalink
70.8
Grameenphone
65.3
Robi
64.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Additional Metrics
in 0-100 points
4G Voice App Experience
69.9 (± 1.22) 73.9 (± 1.18) 68.8 (± 0.84) 67.3 (± 1.25)
3G Voice App Experience
62.5 (± 2.80) 66.0 (± 2.21) 57.9 (± 1.90) 59.5 (± 2.30)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2021 | © Opensignal Limited
4G Voice App Experience in 0-100 points
70 (± 1.22)
74 (± 1.18)
69 (± 0.84)
67 (± 1.25)
3G Voice App Experience in 0-100 points
62 (± 2.80)
66 (± 2.21)
58 (± 1.90)
60 (± 2.30)
Mobile Network Experience Report | July 2021 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Airtel
7.2
Banglalink
9.7
Grameenphone
7.4
Robi
5.8
0 2.5 5 7.5 10
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Additional Metrics
in Mbps
4G Download Speed
8.5 (± 0.44) 13.0 (± 0.54) 8.9 (± 0.25) 6.9 (± 0.35)
3G Download Speed
4.8 (± 0.33) 4.7 (± 0.29) 4.2 (± 0.22) 3.4 (± 0.21)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2021 | © Opensignal Limited
4G Download Speed in Mbps
8 (± 0.44)
13 (± 0.54)
9 (± 0.25)
7 (± 0.35)
3G Download Speed in Mbps
5 (± 0.33)
5 (± 0.29)
4 (± 0.22)
3 (± 0.21)
Mobile Network Experience Report | July 2021 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Airtel
3.0
Banglalink
3.4
Grameenphone
3.3
Robi
2.8
0 1.25 2.5 3.75 5
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Additional Metrics
in Mbps
4G Upload Speed
4.0 (± 0.23) 4.9 (± 0.24) 4.4 (± 0.14) 3.8 (± 0.18)
3G Upload Speed
1.0 (± 0.10) 1.0 (± 0.08) 1.0 (± 0.08) 0.8 (± 0.07)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2021 | © Opensignal Limited
4G Upload Speed in Mbps
4 (± 0.23)
5 (± 0.24)
4 (± 0.14)
4 (± 0.18)
3G Upload Speed in Mbps
1 (± 0.10)
1 (± 0.08)
1 (± 0.08)
1 (± 0.07)
Mobile Network Experience Report | July 2021 | © Opensignal Inc.

4G Availability

4G Availability
% of time
Airtel
80.6
Banglalink
75.2
Grameenphone
78.9
Robi
79.8
0 21.25 42.5 63.75 85
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Airtel
6.6
Banglalink
4.2
Grameenphone
7.2
Robi
6.6
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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