USA

5G User Experience Report
April 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Francesco Rizzato Principal Technical Analyst

Key findings

T-Mobile builds a large lead in 5G Download Speed

For the second time in a row, T-Mobile wins Opensignal’s award for 5G Download Speed. Our T-Mobile users saw average 5G Download Speeds of 71.3 Mbps ahead of AT&T users’ score of 54.9 Mbps and Verizon on 47.7 Mbps. Our T-Mobile users’ average 5G Download Speed has increased by an impressive 13.2 Mbps compared to our January 5G report, while our users on AT&T and Verizon saw their average speeds more or less stationary at 54.9 Mbps and 47.7 Mbps, respectively.

AT&T edges out Verizon to win the 5G Video Experience award

AT&T wins Opensignal’s 5G Video Experience award in the U.S. with a score of 65.2 points seen by our users on the 100-point scale, followed by Verizon and T-Mobile with 63.2 points and 56.5 points, respectively. Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over carriers’ networks. In the past three months AT&T’s score increased by 2.8 points, while Verizon and T-Mobile’s 5G Video Experience scores declined by 1.7 and 1.3 points, respectively.

T-Mobile wins the first 5G Reach award and keeps the 5G Availability award

Users on all three U.S. carriers saw greater 5G Availability — time spent connected to 5G — compared with our last report in January. But T-Mobile dominates by winning both 5G Availability and 5G Reach. 5G Availability reflects the proportion of time that 5G users have an active 5G connection, while 5G Reach represents the proportion of locations a 5G user visits that have a 5G signal. T-Mobile not only wins both our national awards with significant leads over second-placed AT&T, but also all of the regional U.S. state 5G Availability and 5G Reach awards.

Verizon and AT&T jointly win the inaugural 5G Games Experience award

Our first 5G Games Experience award resulted in a joint win between Verizon and AT&T which scored 78.5 points and 78.4 points, respectively, out of 100. Our users’ scores placed both AT&T and Verizon in the Good category (75-85 points). T-Mobile was some way behind with a score of 68.1 points that placed it in the Fair category (65-75 points).

AT&T wins the first 5G Voice App Experience award

All three mobile operators scored over 80 points in 5G Voice App Experience with their scores separated by a narrow margin of just 2.2 points. AT&T secured the 5G Voice App Experience award with our users enjoying a score of 83 points on our 100-point scale, followed by Verizon and T-Mobile with 82.6 points and 80.8 points, respectively. All three mobile operators placed in the Good category (80-87 points). Voice App Experience measures the quality of experience real-time communications using over-the-top (OTT) voice apps. Examples of these types of apps include WhatsApp, Skype and Facebook Messenger. AT&T is the first winner for 5G Voice App Experience in the U.S.

T-Mobile wins the 5G Upload Speed award again, but AT&T users saw the largest increase

T-Mobile wins the 5G Upload Speed award with a score of 15.2 Mbps. Verizon followed behind with a score of 12.9 Mbps, while AT&T placed third with 10 Mbps. Out of the three national operators, it was our users on AT&T’s network who saw the largest boost compared to the previous report: our AT&T users’ 5G Upload Speed score increased by 2 Mbps (24.7%), compared to the 1.2 Mbps (8.8%) and 1.1 Mbps (9.1%) increases our users observed using T-Mobile and Verizon.

Introduction

In the past three months since our previous 5G report, several events fuelled the existing 5G rivalries among the U.S. carriers, and contributed to drive changes in our users’ 5G mobile experience.

The long waited C-band spectrum auction (3.7–3.98 GHz) concluded, resulting in the highest-grossing spectrum auction ever held in the country — all bidders spent $81.2 billion in total (clearing costs not included). Verizon and AT&T dominated the proceedings with total bid commitments of $45.5 billion and $23.4 billion, respectively, which granted them an average of 160 MHz and 80 MHz nationwide out of the total 280 MHz available in the auction. This new mid-band spectrum will become available in two phases, with the first tranche (A block) being released as early as December 2021, and the second portion becoming available by the end of 2023. Notably, Verizon purchased 60 MHz of the 100 MHz A block spectrum, while AT&T obtained the remaining 40 MHz. And both AT&T and Verizon have made announcements already that they intend to start deploying mid-band spectrum by the end of the year. For now the experience of our users on the 5G networks of each carrier relies on older spectrum acquisitions.

Despite spending $9.3 billion in the C-band auction, in the last three months T-Mobile continued focussing on deploying its existing mid-band 5G spectrum — the 2.5 GHz it acquired through the Sprint merger — and has recently announced that it already covers 125 million people with the mid-band 5G.

As if the competition among the U.S. mobile carriers was not high enough, T-Mobile has now launched its own 5G Home Internet service to rival Verizon’s, and claims to cover 30 million households.

In this latest 5G User Experience report we analyze the overall 5G experience and combine measurements taken across all 5G frequency bands. We introduce three new 5G awards: 5G Reach, 5G Games Experience and 5G Voice App Experience. These join our existing 5G awards: 5G Availability, 5G Video Experience, 5G Download Speed and 5G Upload Speed.

T-Mobile clearly has an edge on its competitors in both 5G Availability and 5G Reach — our two measures of 5G networks’ extent — in part thanks to its nationwide coverage-layer using its 600 MHz holdings. Also, T-Mobile’s 5G Download Speed increased significantly by 13.2 Mbps (22.6%) while AT&T and Verizon improved by 2.1% or less, which highlights the benefit of holding significant quantities of suitable mid-band spectrum for 5G.

However, having a lead on networks’ extent and speeds does not automatically grant an operator dominance over the 5G award table. For example, in this report we have different winners for the 5G Availability, 5G Download and Upload Speed awards compared with the 5G Video and 5G Games Experience awards. This shows once again that measuring networks’ speeds alone is not enough to understand the full spectrum of users’ mobile experience.

Also, we analyzed how the 5G experience varies across 25 leading U.S. states. In this analysis we observed a similar but more varied picture compared to the national results.

Opensignal Awards Table

5G Mobile Experience Awards, USA
April 2021, USA Report
5G Availability
5G Reach
5G Video Experience
5G Games Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
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Mobile Experience Awards Winners
April 2021, USA
5G Availability
5G Reach
5G Video Experience
5G Voice App Experience
5G Download Speed
5G Upload Speed
Mobile Experience Awards Draws
April 2021, USA
5G Games Experience
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Overview

Click on metric labels below for a quick preview
5G Availability
in %
AT&T
20.5
T-Mobile
33.1
Verizon
11.2
0 8.75 17.5 26.25 35
The brackets represent confidence intervals.
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National Analysis

5G Availability

On all three carriers our users saw increases in 5G Availability since our last report in January. Our T-Mobile users were connected to 5G nearly one-third of the time (33.1%) which represented a three percentage point increase from 30.1% last time. Opensignal's 5G users on AT&T were connected 20.5% of the time to 5G networks — up from the 18.8% we reported in January. Our 5G users on Verizon saw their average 5G Availability increase from 9.5% last time to 11.2% now. Notably, while last time we could not fully gauge the impact of Verizon’s nationwide 5G launch as that happened mid-way through the 90 day data collection period, our data now represents a true comparison of nationwide 5G networks.

Opensignal's 5G Availability compares the amount of time 5G users spend connected to 5G — the higher the percentage, the more time users on a network are actually connected to 5G.

5G Availability
in %
AT&T
20.5
T-Mobile
33.1
Verizon
11.2
0 8.75 17.5 26.25 35
The brackets represent confidence intervals.
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5G Reach

T-Mobile wins our first 5G Reach award with a score of 6.8 points out of a ten-point scale, and a significant lead of 1.9 points over second-placed AT&T, which scored 4.9 points. Verizon placed third, with a score of 3.2 points, which is 1.7 points and 3.6 points behind AT&T and T-Mobile respectively.

5G Reach represents the proportion of locations where 5G users have connected to 5G out of all the locations those users have visited, on a scale of 0-10. This measure complements our existing 5G Availability metric which represents the proportion of time 5G users spend connected to 5G.

5G Reach
in 0-10 points
AT&T
4.9
T-Mobile
6.8
Verizon
3.2
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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5G Video Experience

AT&T saw its 5G Video Experience score increase in the past three months since our last 5G report. AT&T increased its score by 2.8 points and reached 65.2 points on a 100-point scale which allowed AT&T to claim the award from Verizon. However, T-Mobile and Verizon saw their 5G Video Experience score decline slightly by 1.3 points and 1.7 points respectively. AT&T was also the only operator placing in the Very Good category (65-75 points), while both T-Mobile and Verizon placed in the Good category (55-65 points) with their respective scores of 56.5 points and 63.2 points.

Smartphone users in the U.S. that adopt a 5G phone do not automatically see a better video streaming experience using 5G, because it depends in part on the 5G plan they choose. In fact, AT&T, Verizon and T-Mobile all restrict video streaming quality to standard definition (SD) resolution in their entry-level unlimited data plans, although the plans all have 5G access included. Often carriers limit high definition (HD) quality video to the more expensive plans.

Opensignal tested 5G Video Experience using real video streaming tests to the typical content delivery networks used to host popular media services and websites. Our data confirms that speed alone is not sufficient to offer users a great video streaming experience, and we can see another example of that in this report, as T-Mobile placed last in our Video Experience category, despite winning our 5G Download Speed award by a sizable margin.

5G Video Experience
in 0-100 points
AT&T
65.2
T-Mobile
56.5
Verizon
63.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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5G Games Experience

Verizon and AT&T jointly win the first 5G Games Experience award in the U.S. with statistically tied scores of 78.5 points and 78.4 points respectively. With such scores, both operators placed in the Good (75-85 points) category, while T-Mobile placed in the Fair (65-75 points) category having scored 68.1 points.

The 5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to a 5G network. A Good rating means that most users did not experience a delay between their actions and the game and the gameplay experience was generally controllable. As we move down the ratings the responsiveness to the player’s action reduces and users start experiencing delays between their action and the game’s response.

5G Games Experience
in 0-100 points
AT&T
78.4
T-Mobile
68.1
Verizon
78.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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5G Voice App Experience

We observed tight competition on 5G Voice App Experience, with just 2.2 points separating all three operators’ scores. However, AT&T managed to push ahead and now wins our first 5G Voice App Experience award with a score of 83 points, and a 0.4 points lead on second-placed Verizon. T-Mobile ranks third with a score of 80.8 points.

Opensignal's 5G Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype, Facebook Messenger etc. — when users are connected to a 5G network. All three mobile operators scored in the Good category (80-87 points), which means that many users were satisfied although some experienced minor quality impairments, with clicking sounds or distortions were very occasionally present.

5G Voice App Experience
in 0-100 points
AT&T
83.0
T-Mobile
80.8
Verizon
82.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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5G Download Speed

Our T-Mobile users have seen an enormous improvement in their average 5G download speeds since our last reports. T-Mobile’s score increased from 58.1 Mbps to 71.3 Mbps in this latest report, an increase of 22.6%. T-Mobile is benefitting from its ongoing deployment of the 2.5 GHz spectrum it acquired as part of the merger with Sprint. This 2.5GHz spectrum provides more capacity than the 600 MHz T-Mobile previously used and much more than the lower frequency bands used by AT&T or Verizon.

On the other hand, our users on AT&T and Verizon observed very little change in their real-world 5G Download Speed compared to our previous report. AT&T’s 5G Download Speed increased by 1.2 Mbps (2.1%), while Verizon’s score improved by 0.3 Mbps (0.7%). T-Mobile is clearly gaining a 5G speed advantage based on their current 5G spectrum lead, as both AT&T and Verizon have so far deployed 5G on their low-bands and mmWave spectrum, and have been lacking a strong 5G mid-band capacity layer. However, that is about to change, as all operators acquired C-band spectrum (3.7–3.98 GHz) from auction 107, which concluded in February 2021. Verizon and AT&T secured 60 MHz and 40 MHz, respectively, of the 100 MHz available A-block spectrum, which is set to be released by December 2021, ahead of the remaining spectrum in 2023.

5G Download Speed
in Mbps
AT&T
54.9
T-Mobile
71.3
Verizon
47.7
0 18.75 37.5 56.25 75
The brackets represent confidence intervals.
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5G Upload Speed

T-Mobile kept hold of our 5G Upload Speed award with a score of 15.2 Mbps. Contrary to what we observed in the 5G Download Speed category, Verizon placed second in 5G Upload Speed with a score of 12.9 Mbps, ahead of AT&T which scored 10 Mbps.

Our users saw their average 5G upload speeds increase by more than 1 Mbps on all three national carriers since our last report. Interestingly, both AT&T and Verizon’s 5G Upload Speed increased by a larger amount than their 5G Download Speed — 2 Mbps and 1.1 Mbps, respectively, compared to 1.2 Mbps and 0.3 Mbps improvement in 5G Download Speed.

5G Upload Speed
in Mbps
AT&T
10.0
T-Mobile
15.2
Verizon
12.9
0 5 10 15 20
The brackets represent confidence intervals.
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Regional Analysis

Opensignal has analyzed the 5G experience across 25 leading 5G states to understand how the 5G experience varies across the nation.

T-Mobile dominates our regional awards on both measures of the extent of 5G networks. In fact, T-Mobile wins all our 5G Availability and 5G Reach awards — a clear testament to the operator's strategy to use its 600 MHz band to pursue nationwide 5G coverage. Our T-Mobile users in 16 states spent more than 35% of their time connected to 5G. By contrast, AT&T clocked up 5G Availability scores above 25% in only six states, while Verizon’s highest 5G Availability score was 17.3% — measured in Illinois.

5G Video Experience was a two-horse race as AT&T wins outright in five states — Alabama, Illinois, Ohio, Pennsylvania and Texas, while jointly winning the award with Verizon in the remaining twenty states we analyzed. Interestingly, AT&T obtained 17 Very Good scores (65-75 points), with the remaining states all scoring 61.4 points or higher. Verizon only scored 65 or above in Michigan and New Jersey but was less than a point short of the Very Good category in nine additional states. T-Mobile was clearly behind in this category as it collected 22 Good scores (55-65 points) — with its highest scores reaching 59.1 points in New Jersey and Indiana — and even three Fair scores (40-55 points) in Arkansas, California and Colorado.

We observed some of the most varied results in 5G Games Experience, as T-Mobile’s scores ranged from 58 points in Louisiana to 82.8 points in New Jersey. AT&T and Verizon were the only two operators to win any award outright in this category, as they claim four and five solo wins, respectively. They also share awards with one or more operators in 16 states and 15 states, respectively. T-Mobile has four joint wins in 5G Games Experience with both AT&T and Verizon in Maryland, New Jersey and Pennsylvania, but also in New York with AT&T. New Jersey and Maryland were the only two states where our users saw average scores above 80 points on all three national operators.

Similarly to what we observed at the national level, 5G Voice App Experience showcased tight competition at the state level as well. In fact, all carriers’ scores in the 25 states ranged between 78.3 points and 84.5 points. However, AT&T and Verizon still managed to gain an edge over T-Mobile as they each win three states outright, and share together most of the remaining ones we analyzed. While AT&T and Verizon scored Good ratings (80-87 points) in all 25 states, T-Mobile scored Acceptable ratings (74-80 points) in five states.

T-Mobile wins outright on 5G Download Speed in 19 states, while being a joint winner in an additional five states. AT&T wins outright in Colorado — which was the only state not to feature T-Mobile as a winner in 5G Download Speed. The fastest average 5G download speeds observed by our users across states were over 100 Mbps. In fact, our T-Mobile users experienced 108.8 Mbps in 5G Download Speed in Virginia and 103.6 Mbps in New York. In an additional 11 states, our T-Mobile users experienced a 5G Download Speed faster than 70 Mbps. AT&T scored above 70 Mbps in Virginia only — 71.8 Mbps — while Verizon’s fastest average 5G download speeds were below 65 Mbps.

Our T-Mobile users in New York state and New Jersey saw the fastest 5G Upload Speeds, clocking in at 23 Mbps and 21.9 Mbps, respectively while our Verizon users saw their highest average 5G Upload Speed in Illinois — 19.1 Mbps. Our users on AT&T saw their fastest 5G Upload Speed in the states of California, Indiana, Kentucky and Maryland where average scores ranged between 10.5 Mbps and 12.1 Mbps. T-Mobile matched its national 5G Upload Speed award by either winning outright (13 awards) or jointly winning (seven awards) in 20 of the 25 states we analyzed.

Select any region or city below to display individual breakdown

Alabama

5G Availability
in Alabama
in %
AT&T
17.1
T-Mobile
36.2
Verizon
14.0
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5G Reach
in Alabama
in 0-10 points
AT&T
3.2
T-Mobile
6.5
Verizon
2.9
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5G Video Experience
in Alabama
in 0-100 points
AT&T
65.3
T-Mobile
57.4
Verizon
58.9
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5G Games Experience
in Alabama
in 0-100 points
AT&T
77.6
T-Mobile
66.1
Verizon
76.4
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5G Voice App Experience
in Alabama
in 0-100 points
AT&T
83.5
T-Mobile
81.4
Verizon
83.3
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5G Download Speed
in Alabama
in Mbps
AT&T
42.4
T-Mobile
68.6
Verizon
42.0
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5G Upload Speed
in Alabama
in Mbps
AT&T
7.8
T-Mobile
14.5
Verizon
10.5
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Arkansas

5G Availability
in Arkansas
in %
AT&T
20.5
T-Mobile
39.7
Verizon
7.5
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5G Reach
in Arkansas
in 0-10 points
AT&T
4.1
T-Mobile
6.0
Verizon
1.4
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5G Video Experience
in Arkansas
in 0-100 points
AT&T
66.3
T-Mobile
54.2
Verizon
64.9
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5G Games Experience
in Arkansas
in 0-100 points
AT&T
75.1
T-Mobile
58.8
Verizon
73.3
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5G Voice App Experience
in Arkansas
in 0-100 points
AT&T
83.5
T-Mobile
80.4
Verizon
82.3
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5G Download Speed
in Arkansas
in Mbps
AT&T
48.4
T-Mobile
49.3
Verizon
42.2
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5G Upload Speed
in Arkansas
in Mbps
AT&T
10.3
T-Mobile
12.2
Verizon
10.3
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California

5G Availability
in California
in %
AT&T
27.4
T-Mobile
31.9
Verizon
13.8
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5G Reach
in California
in 0-10 points
AT&T
5.9
T-Mobile
6.7
Verizon
4.0
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5G Video Experience
in California
in 0-100 points
AT&T
64.8
T-Mobile
54.3
Verizon
63.5
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5G Games Experience
in California
in 0-100 points
AT&T
83.6
T-Mobile
68.0
Verizon
83.1
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5G Voice App Experience
in California
in 0-100 points
AT&T
83.4
T-Mobile
80.0
Verizon
83.3
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5G Download Speed
in California
in Mbps
AT&T
53.9
T-Mobile
53.6
Verizon
43.6
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5G Upload Speed
in California
in Mbps
AT&T
12.1
T-Mobile
15.6
Verizon
14.9
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Colorado

5G Availability
in Colorado
in %
AT&T
20.9
T-Mobile
27.3
Verizon
12.0
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5G Reach
in Colorado
in 0-10 points
AT&T
4.4
T-Mobile
5.9
Verizon
3.5
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5G Video Experience
in Colorado
in 0-100 points
AT&T
65.8
T-Mobile
53.9
Verizon
61.8
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5G Games Experience
in Colorado
in 0-100 points
AT&T
73.6
T-Mobile
61.2
Verizon
81.0
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5G Voice App Experience
in Colorado
in 0-100 points
AT&T
82.7
T-Mobile
79.5
Verizon
84.2
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5G Download Speed
in Colorado
in Mbps
AT&T
62.1
T-Mobile
53.3
Verizon
46.8
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5G Upload Speed
in Colorado
in Mbps
AT&T
8.2
T-Mobile
10.8
Verizon
12.5
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Florida

5G Availability
in Florida
in %
AT&T
21.9
T-Mobile
30.2
Verizon
10.2
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5G Reach
in Florida
in 0-10 points
AT&T
5.1
T-Mobile
6.1
Verizon
2.6
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5G Video Experience
in Florida
in 0-100 points
AT&T
63.6
T-Mobile
55.1
Verizon
61.3
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5G Games Experience
in Florida
in 0-100 points
AT&T
73.4
T-Mobile
61.9
Verizon
75.0
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5G Voice App Experience
in Florida
in 0-100 points
AT&T
82.4
T-Mobile
79.9
Verizon
81.8
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5G Download Speed
in Florida
in Mbps
AT&T
50.7
T-Mobile
68.6
Verizon
44.1
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5G Upload Speed
in Florida
in Mbps
AT&T
8.1
T-Mobile
13.2
Verizon
10.1
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Georgia

5G Availability
in Georgia
in %
AT&T
22.6
T-Mobile
34.1
Verizon
12.4
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5G Reach
in Georgia
in 0-10 points
AT&T
4.7
T-Mobile
6.3
Verizon
2.8
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5G Video Experience
in Georgia
in 0-100 points
AT&T
66.1
T-Mobile
58.1
Verizon
64.0
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5G Games Experience
in Georgia
in 0-100 points
AT&T
82.5
T-Mobile
69.9
Verizon
79.7
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5G Voice App Experience
in Georgia
in 0-100 points
AT&T
83.9
T-Mobile
81.6
Verizon
83.3
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5G Download Speed
in Georgia
in Mbps
AT&T
53.6
T-Mobile
77.0
Verizon
46.3
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5G Upload Speed
in Georgia
in Mbps
AT&T
9.2
T-Mobile
14.0
Verizon
12.5
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Illinois

5G Availability
in Illinois
in %
AT&T
24.7
T-Mobile
39.4
Verizon
17.3
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5G Reach
in Illinois
in 0-10 points
AT&T
5.3
T-Mobile
7.7
Verizon
3.9
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5G Video Experience
in Illinois
in 0-100 points
AT&T
67.5
T-Mobile
57.7
Verizon
64.2
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5G Games Experience
in Illinois
in 0-100 points
AT&T
83.2
T-Mobile
70.3
Verizon
84.5
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5G Voice App Experience
in Illinois
in 0-100 points
AT&T
84.0
T-Mobile
81.9
Verizon
84.4
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5G Download Speed
in Illinois
in Mbps
AT&T
63.7
T-Mobile
81.4
Verizon
49.7
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5G Upload Speed
in Illinois
in Mbps
AT&T
10.7
T-Mobile
17.4
Verizon
19.1
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Indiana

5G Availability
in Indiana
in %
AT&T
23.8
T-Mobile
36.1
Verizon
12.0
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5G Reach
in Indiana
in 0-10 points
AT&T
4.8
T-Mobile
6.4
Verizon
2.4
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5G Video Experience
in Indiana
in 0-100 points
AT&T
66.2
T-Mobile
59.1
Verizon
64.2
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5G Games Experience
in Indiana
in 0-100 points
AT&T
81.1
T-Mobile
66.2
Verizon
83.1
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5G Voice App Experience
in Indiana
in 0-100 points
AT&T
83.6
T-Mobile
80.9
Verizon
84.2
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5G Download Speed
in Indiana
in Mbps
AT&T
59.0
T-Mobile
68.0
Verizon
49.6
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5G Upload Speed
in Indiana
in Mbps
AT&T
10.8
T-Mobile
12.0
Verizon
13.6
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Kentucky

5G Availability
in Kentucky
in %
AT&T
17.3
T-Mobile
38.8
Verizon
11.1
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5G Reach
in Kentucky
in 0-10 points
AT&T
3.6
T-Mobile
6.4
Verizon
2.0
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5G Video Experience
in Kentucky
in 0-100 points
AT&T
64.5
T-Mobile
55.6
Verizon
60.1
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5G Games Experience
in Kentucky
in 0-100 points
AT&T
78.9
T-Mobile
66.7
Verizon
77.5
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5G Voice App Experience
in Kentucky
in 0-100 points
AT&T
83.8
T-Mobile
81.9
Verizon
82.2
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5G Download Speed
in Kentucky
in Mbps
AT&T
52.2
T-Mobile
74.2
Verizon
41.5
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5G Upload Speed
in Kentucky
in Mbps
AT&T
10.9
T-Mobile
10.9
Verizon
10.2
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Louisiana

5G Availability
in Louisiana
in %
AT&T
22.6
T-Mobile
38.0
Verizon
10.6
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5G Reach
in Louisiana
in 0-10 points
AT&T
4.4
T-Mobile
6.5
Verizon
1.9
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5G Video Experience
in Louisiana
in 0-100 points
AT&T
66.4
T-Mobile
55.4
Verizon
62.6
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5G Games Experience
in Louisiana
in 0-100 points
AT&T
76.0
T-Mobile
58.0
Verizon
75.2
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5G Voice App Experience
in Louisiana
in 0-100 points
AT&T
83.9
T-Mobile
78.9
Verizon
82.7
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5G Download Speed
in Louisiana
in Mbps
AT&T
49.7
T-Mobile
58.0
Verizon
56.3
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5G Upload Speed
in Louisiana
in Mbps
AT&T
10.2
T-Mobile
12.1
Verizon
12.9
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Maryland

5G Availability
in Maryland
in %
AT&T
26.5
T-Mobile
33.2
Verizon
12.5
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5G Reach
in Maryland
in 0-10 points
AT&T
5.8
T-Mobile
6.8
Verizon
3.0
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5G Video Experience
in Maryland
in 0-100 points
AT&T
66.7
T-Mobile
56.4
Verizon
63.5
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5G Games Experience
in Maryland
in 0-100 points
AT&T
82.6
T-Mobile
80.1
Verizon
80.4
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5G Voice App Experience
in Maryland
in 0-100 points
AT&T
83.1
T-Mobile
81.9
Verizon
82.4
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5G Download Speed
in Maryland
in Mbps
AT&T
68.6
T-Mobile
90.4
Verizon
62.1
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5G Upload Speed
in Maryland
in Mbps
AT&T
10.5
T-Mobile
16.1
Verizon
13.8
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Michigan

5G Availability
in Michigan
in %
AT&T
18.5
T-Mobile
34.2
Verizon
12.2
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5G Reach
in Michigan
in 0-10 points
AT&T
5.1
T-Mobile
6.5
Verizon
3.4
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5G Video Experience
in Michigan
in 0-100 points
AT&T
64.2
T-Mobile
57.8
Verizon
65.9
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5G Games Experience
in Michigan
in 0-100 points
AT&T
78.3
T-Mobile
63.6
Verizon
84.5
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5G Voice App Experience
in Michigan
in 0-100 points
AT&T
83.2
T-Mobile
80.3
Verizon
84.4
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5G Download Speed
in Michigan
in Mbps
AT&T
62.6
T-Mobile
70.4
Verizon
61.0
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5G Upload Speed
in Michigan
in Mbps
AT&T
7.9
T-Mobile
13.4
Verizon
14.8
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Minnesota

5G Availability
in Minnesota
in %
AT&T
19.4
T-Mobile
36.6
Verizon
14.3
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5G Reach
in Minnesota
in 0-10 points
AT&T
5.0
T-Mobile
7.5
Verizon
3.5
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5G Video Experience
in Minnesota
in 0-100 points
AT&T
61.4
T-Mobile
57.3
Verizon
64.1
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5G Games Experience
in Minnesota
in 0-100 points
AT&T
72.9
T-Mobile
63.9
Verizon
82.1
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5G Voice App Experience
in Minnesota
in 0-100 points
AT&T
81.6
T-Mobile
80.3
Verizon
84.5
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5G Download Speed
in Minnesota
in Mbps
AT&T
67.5
T-Mobile
83.1
Verizon
54.2
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5G Upload Speed
in Minnesota
in Mbps
AT&T
9.4
T-Mobile
13.7
Verizon
14.7
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Missouri

5G Availability
in Missouri
in %
AT&T
21.7
T-Mobile
39.0
Verizon
13.3
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5G Reach
in Missouri
in 0-10 points
AT&T
5.0
T-Mobile
7.2
Verizon
2.6
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5G Video Experience
in Missouri
in 0-100 points
AT&T
64.7
T-Mobile
58.9
Verizon
64.1
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5G Games Experience
in Missouri
in 0-100 points
AT&T
76.5
T-Mobile
63.2
Verizon
80.4
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5G Voice App Experience
in Missouri
in 0-100 points
AT&T
83.0
T-Mobile
80.7
Verizon
84.0
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5G Download Speed
in Missouri
in Mbps
AT&T
65.6
T-Mobile
73.2
Verizon
50.3
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5G Upload Speed
in Missouri
in Mbps
AT&T
9.0
T-Mobile
12.1
Verizon
13.3
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Nevada

5G Availability
in Nevada
in %
AT&T
26.5
T-Mobile
39.6
Verizon
13.2
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5G Reach
in Nevada
in 0-10 points
AT&T
5.9
T-Mobile
7.1
Verizon
3.3
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5G Video Experience
in Nevada
in 0-100 points
AT&T
64.3
T-Mobile
57.0
Verizon
61.9
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5G Games Experience
in Nevada
in 0-100 points
AT&T
78.8
T-Mobile
70.0
Verizon
78.8
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5G Voice App Experience
in Nevada
in 0-100 points
AT&T
83.2
T-Mobile
80.5
Verizon
82.3
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5G Download Speed
in Nevada
in Mbps
AT&T
50.0
T-Mobile
66.1
Verizon
43.0
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5G Upload Speed
in Nevada
in Mbps
AT&T
10.3
T-Mobile
15.4
Verizon
11.7
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New Jersey

5G Availability
in New Jersey
in %
AT&T
26.8
T-Mobile
37.8
Verizon
13.1
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5G Reach
in New Jersey
in 0-10 points
AT&T
6.1
T-Mobile
6.9
Verizon
3.6
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5G Video Experience
in New Jersey
in 0-100 points
AT&T
66.5
T-Mobile
59.1
Verizon
65.1
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5G Games Experience
in New Jersey
in 0-100 points
AT&T
81.3
T-Mobile
82.8
Verizon
81.8
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5G Voice App Experience
in New Jersey
in 0-100 points
AT&T
82.2
T-Mobile
83.4
Verizon
82.6
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5G Download Speed
in New Jersey
in Mbps
AT&T
67.9
T-Mobile
95.0
Verizon
55.4
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5G Upload Speed
in New Jersey
in Mbps
AT&T
9.5
T-Mobile
21.9
Verizon
13.7
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New York

5G Availability
in New York
in %
AT&T
25.7
T-Mobile
34.0
Verizon
9.4
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5G Reach
in New York
in 0-10 points
AT&T
5.6
T-Mobile
6.6
Verizon
2.8
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5G Video Experience
in New York
in 0-100 points
AT&T
65.9
T-Mobile
57.8
Verizon
64.8
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5G Games Experience
in New York
in 0-100 points
AT&T
83.3
T-Mobile
81.6
Verizon
73.0
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5G Voice App Experience
in New York
in 0-100 points
AT&T
83.5
T-Mobile
82.8
Verizon
80.7
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5G Download Speed
in New York
in Mbps
AT&T
61.8
T-Mobile
103.6
Verizon
55.5
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5G Upload Speed
in New York
in Mbps
AT&T
10.5
T-Mobile
23.0
Verizon
15.2
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Ohio

5G Availability
in Ohio
in %
AT&T
23.1
T-Mobile
35.8
Verizon
9.7
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5G Reach
in Ohio
in 0-10 points
AT&T
5.0
T-Mobile
6.8
Verizon
2.5
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5G Video Experience
in Ohio
in 0-100 points
AT&T
67.0
T-Mobile
57.8
Verizon
63.5
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5G Games Experience
in Ohio
in 0-100 points
AT&T
81.7
T-Mobile
65.1
Verizon
73.4
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5G Voice App Experience
in Ohio
in 0-100 points
AT&T
84.1
T-Mobile
81.0
Verizon
81.8
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5G Download Speed
in Ohio
in Mbps
AT&T
62.8
T-Mobile
80.5
Verizon
48.3
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5G Upload Speed
in Ohio
in Mbps
AT&T
9.3
T-Mobile
13.5
Verizon
11.8
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Oklahoma

5G Availability
in Oklahoma
in %
AT&T
13.3
T-Mobile
43.6
Verizon
9.4
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5G Reach
in Oklahoma
in 0-10 points
AT&T
2.6
T-Mobile
7.2
Verizon
1.7
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5G Video Experience
in Oklahoma
in 0-100 points
AT&T
66.0
T-Mobile
56.6
Verizon
64.9
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5G Games Experience
in Oklahoma
in 0-100 points
AT&T
76.7
T-Mobile
61.5
Verizon
73.5
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5G Voice App Experience
in Oklahoma
in 0-100 points
AT&T
83.1
T-Mobile
81.0
Verizon
83.0
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5G Download Speed
in Oklahoma
in Mbps
AT&T
44.7
T-Mobile
77.2
Verizon
40.0
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5G Upload Speed
in Oklahoma
in Mbps
AT&T
10.1
T-Mobile
14.1
Verizon
9.7
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Oregon

5G Availability
in Oregon
in %
AT&T
21.2
T-Mobile
40.0
Verizon
12.0
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5G Reach
in Oregon
in 0-10 points
AT&T
5.5
T-Mobile
7.0
Verizon
2.9
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5G Video Experience
in Oregon
in 0-100 points
AT&T
65.1
T-Mobile
56.5
Verizon
63.3
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5G Games Experience
in Oregon
in 0-100 points
AT&T
81.2
T-Mobile
58.3
Verizon
84.2
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5G Voice App Experience
in Oregon
in 0-100 points
AT&T
83.5
T-Mobile
78.3
Verizon
83.4
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5G Download Speed
in Oregon
in Mbps
AT&T
61.1
T-Mobile
54.5
Verizon
47.7
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5G Upload Speed
in Oregon
in Mbps
AT&T
8.8
T-Mobile
11.6
Verizon
12.7
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Pennsylvania

5G Availability
in Pennsylvania
in %
AT&T
24.0
T-Mobile
34.8
Verizon
10.9
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5G Reach
in Pennsylvania
in 0-10 points
AT&T
5.4
T-Mobile
6.4
Verizon
2.5
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5G Video Experience
in Pennsylvania
in 0-100 points
AT&T
67.6
T-Mobile
58.4
Verizon
64.2
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5G Games Experience
in Pennsylvania
in 0-100 points
AT&T
80.3
T-Mobile
80.5
Verizon
79.3
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5G Voice App Experience
in Pennsylvania
in 0-100 points
AT&T
83.3
T-Mobile
83.0
Verizon
82.5
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5G Download Speed
in Pennsylvania
in Mbps
AT&T
64.6
T-Mobile
82.6
Verizon
56.8
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5G Upload Speed
in Pennsylvania
in Mbps
AT&T
9.8
T-Mobile
17.1
Verizon
12.2
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Tennessee

5G Availability
in Tennessee
in %
AT&T
15.0
T-Mobile
35.4
Verizon
12.6
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5G Reach
in Tennessee
in 0-10 points
AT&T
2.9
T-Mobile
5.9
Verizon
2.7
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5G Video Experience
in Tennessee
in 0-100 points
AT&T
65.0
T-Mobile
56.1
Verizon
61.4
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5G Games Experience
in Tennessee
in 0-100 points
AT&T
78.1
T-Mobile
63.3
Verizon
75.4
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5G Voice App Experience
in Tennessee
in 0-100 points
AT&T
82.5
T-Mobile
80.3
Verizon
82.7
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5G Download Speed
in Tennessee
in Mbps
AT&T
49.6
T-Mobile
69.4
Verizon
43.2
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5G Upload Speed
in Tennessee
in Mbps
AT&T
9.6
T-Mobile
12.8
Verizon
13.4
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Texas

5G Availability
in Texas
in %
AT&T
25.9
T-Mobile
35.0
Verizon
12.3
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5G Reach
in Texas
in 0-10 points
AT&T
5.4
T-Mobile
7.0
Verizon
2.9
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5G Video Experience
in Texas
in 0-100 points
AT&T
65.3
T-Mobile
56.2
Verizon
62.2
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5G Games Experience
in Texas
in 0-100 points
AT&T
76.5
T-Mobile
61.0
Verizon
68.6
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5G Voice App Experience
in Texas
in 0-100 points
AT&T
83.2
T-Mobile
80.1
Verizon
80.7
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5G Download Speed
in Texas
in Mbps
AT&T
43.7
T-Mobile
65.3
Verizon
39.9
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5G Upload Speed
in Texas
in Mbps
AT&T
11.2
T-Mobile
14.2
Verizon
9.2
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Virginia

5G Availability
in Virginia
in %
AT&T
15.2
T-Mobile
31.4
Verizon
11.4
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5G Reach
in Virginia
in 0-10 points
AT&T
3.4
T-Mobile
5.9
Verizon
2.6
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5G Video Experience
in Virginia
in 0-100 points
AT&T
64.6
T-Mobile
57.1
Verizon
63.6
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5G Games Experience
in Virginia
in 0-100 points
AT&T
82.5
T-Mobile
76.8
Verizon
78.4
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5G Voice App Experience
in Virginia
in 0-100 points
AT&T
84.4
T-Mobile
81.4
Verizon
82.7
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5G Download Speed
in Virginia
in Mbps
AT&T
71.8
T-Mobile
108.8
Verizon
52.8
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5G Upload Speed
in Virginia
in Mbps
AT&T
10.4
T-Mobile
15.7
Verizon
12.3
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Washington

5G Availability
in Washington
in %
AT&T
21.6
T-Mobile
36.0
Verizon
15.4
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5G Reach
in Washington
in 0-10 points
AT&T
5.4
T-Mobile
7.2
Verizon
4.3
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5G Video Experience
in Washington
in 0-100 points
AT&T
65.2
T-Mobile
56.7
Verizon
64.9
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5G Games Experience
in Washington
in 0-100 points
AT&T
79.1
T-Mobile
63.7
Verizon
83.9
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5G Voice App Experience
in Washington
in 0-100 points
AT&T
83.6
T-Mobile
79.9
Verizon
83.3
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5G Download Speed
in Washington
in Mbps
AT&T
64.6
T-Mobile
65.2
Verizon
51.5
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5G Upload Speed
in Washington
in Mbps
AT&T
10.3
T-Mobile
12.8
Verizon
15.4
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Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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