Mobile Network Experience Report Philippines April 2021

Philippines

Mobile Network Experience Report
April 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Sam Fenwick Senior Analyst

Key findings

Smart wins every award outright

Smart has achieved a rare and remarkable achievement — it wins all seven of our awards for the national mobile experience. In previous reports it has come close to this mark but this is the first time that it has done so. In addition to successfully defending the five awards it won in our last report, Smart converted a joint win on Games Experience into an outright win and successfully reclaimed the Voice App Experience award, which Globe won last time around.

Both Globe and Smart have put on a burst of speed

Our Filipino users have seen a significant improvement in their average download speeds when using both Globe and Smart’s networks. Our Smart users saw by far the largest increase — both in absolute and percentage terms. Smart’s Download Speed Experience score rose from the 11.4 Mbps seen in our previous report to 14.8 Mbps, a rise of 3.4 Mbps (29.5%). Globe’s score rose by 1.2 Mbps (16.4%) — from 7.4 Mbps to 8.6 Mbps. As a result of these changes, Smart’s lead has risen by 2.2 Mbps to an impressive 6.2 Mbps. Things were more mixed on Upload Speed Experience, with Smart’s score falling by 0.2 Mbps and Globe’s increasing by the same amount. Consequently, Smart’s lead fell by 0.4 Mbps to a still respectable 1.5 Mbps.

Globe has cut Smart’s lead on 4G Availability by nearly a third

While our users on both operators’ networks have spent more of their time connected to 4G since our last report, our Globe users have seen the most improvement — Globe’s 4G Availability score rose by 2.2 percentage points to 82.6% while Smart’s increased by 0.7 percentage points to 86.1%. These changes have caused Smart’s lead to drop by nearly 30% — from 5 percentage points to 3.6. Both operators have also made solid gains on 4G Coverage Experience with Globe and Smart’s scores rising by 0.3 and 0.5 points, respectively to reach 6.9 and 7.2 points out of 10.

Smart reclaims the Voice App Experience award

In our last report, Globe prised the Voice App Experience award out of Smart’s hands and won by a margin of just 0.9 points. This time round, Smart has taken back the award as its score rose by 11.9 points, while Globe’s increased by 4.9 points. As a result of these changes, Smart wins the award with a lead of 6.2 points.

Globe is catching up on Video Experience

Smart’s score of 60.9 points out of 100 for Video Experience was higher than Globe’s score of 53.1. As a result, Smart’s winning streak since we introduced this award to the Philippines in March 2019 remains unbroken. However, Smart’s lead has more than halved since our last report, when our users observed a 16.6 gap between the two operators in Smart’s favor. This change was driven by a massive 15.4 improvement in Globe’s score while Smart’s increased by 6.7 points. These changes have meant that both operators have moved up a category — from Fair (40-55) to Good (55-65) in Smart’s case, and from Poor (under 40) to Fair (40-55) for Globe.

Introduction

The Philippines has been on a strong upward trend in mobile experience, based on the observations of Opensignal’s users as we’ve shown in a number of our recent insights.

In this report both operators see significant improvements in their scores across the majority of our measures of the mobile experience. While Smart has managed the incredible feat of winning all seven of our awards outright, Globe has cut into its lead on Video Experience, Upload Speed Experience and 4G Availability.

Both operators have recently been recognised for the rapid improvement in their mobile experience in Opensignal’s Global Mobile Network Experience Awards 2021 report. Globe featured as a 2021 Global Rising Star for Video Experience and Voice App Experience, while Smart obtained the Global Rising Star recognition for 4G Availability.

Naturally, the biggest development in the Philippines’ mobile market since our last report is the news that Dito, the country’s third mobile operator, launched 4G and 5G commercial services in March, initially in 15 areas. Dito announced in mid-April that it had expanded its mobile service to 21 more cities, of which 18 are in Luzon. While Dito’s arrival has come too late for us to include in this report, we will soon be looking at the experience of our Dito users in future insights and reports.

Meanwhile, Smart announced that it has more than 2,000 live 5G sites across the country and is seeking to upgrade 40% of its total sites to 5G by the end of the year. In February, the operator claimed that its 5G network covered 17 cities and municipalities in the NCR, along with the cities of Angeles and Mabalacat in Pampanga, Bacoor in Cavite, and Binan and Santa Rosa in Laguna. Globe has also been busy, securing 495 permits in the first two months of this year to build new cell towers — it is seeking to build at least 2,000 new towers this year.

In this report, we've analyzed the mobile network experience of the Philippines' two established national operators in the 90 days starting January 1 and ending March 31, 2021 both at a national level and across all 17 regions, to see how Globe and Smart measure up. We have used 5G measurements in addition to those from previous generations of mobile network technology when determining the overall scores for each award category.

Opensignal Awards Table

Mobile Experience Awards, Philippines
April 2021, Philippines Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
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Mobile Experience Awards Winners
April 2021, Philippines
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Globe
53.1
Smart
60.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Video Experience

Smart’s score of 60.9 points out of 100 for Video Experience comfortably beat Globe’s score of 53.1. However, Smart’s lead has more than halved since our last report, when our users observed a 16.6 point gap between the two operators in Smart’s favor. This change was driven by a rise of 15.4 points (40.8%) improvement in Globe’s score while Smart’s increased by 6.7 points (12.4%). These changes have meant that both operators have moved up a category — from Fair (40-55) to Good (55-65) in Smart’s case, and from Poor (under 40) to Fair (40-55) for Globe.

When we look at the experience of our users when streaming video split by mobile network technology generation, Smart had a higher score for 4G Video Experience than Globe, but the two operators’ scores were statistically tied for 3G Video Experience. Our 4G users enjoyed a superior video experience than that seen overall, with our Smart 4G users reporting a Very Good (65-75) 4G Video Experience, while Globe placed in the Good (55-65) category.

This means that our Smart 4G users experienced generally fast loading times and only occasional stalling but the experience might be somewhat inconsistent across users and/or video providers/resolutions. Our Globe 4G users had a less consistent experience, even from the same video streaming provider and particularly for higher resolutions, with noticeably slower loading times and stalling not being uncommon.

Video Experience
in 0-100 points
Globe
53.1
Smart
60.9
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Video Experience
Additional Metrics
in 0-100 points
4G Video Experience
56.5 (± 0.40) 65.8 (± 0.42)
3G Video Experience
37.4 (± 1.36) 40.1 (± 1.82)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2021 | © Opensignal Limited
4G Video Experience in 0-100 points
56 (± 0.40)
66 (± 0.42)
3G Video Experience in 0-100 points
37 (± 1.36)
40 (± 1.82)
Mobile Network Experience Report | April 2021 | © Opensignal Inc.

Games Experience

Smart has reclaimed our Games Experience award, after being forced to share it with Globe in our previous report due to a statistical tie. Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network and analyzes how this is affected by mobile network conditions, including latency, packet loss and jitter. It considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Games Experience
in 0-100 points
Globe
36.2
Smart
47.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Games Experience
Additional Metrics
in 0-100 points
4G Games Experience
38.9 (± 0.22) 56.7 (± 0.61)
3G Games Experience
29.7 (± 0.21) 33.4 (± 0.30)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2021 | © Opensignal Limited
4G Games Experience in 0-100 points
39 (± 0.22)
57 (± 0.61)
3G Games Experience in 0-100 points
30 (± 0.21)
33 (± 0.30)
Mobile Network Experience Report | April 2021 | © Opensignal Inc.

Voice App Experience

Smart has taken back the Voice App Experience award after Globe succeeded in winning it outright in our last report. This change was driven by Smart’s score rising by an impressive 11.9 points (19.4%), while Globe’s score rose by 4.9 points (7.9%). As a result of these changes, Smart’s score of 73.4 points commanded a lead of 6.2 points (9.2%) over Globe’s score of 67.2 points.

Voice App Experience
in 0-100 points
Globe
67.2
Smart
73.4
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Voice App Experience
Additional Metrics
in 0-100 points
4G Voice App Experience
69.3 (± 0.22) 75.7 (± 0.23)
3G Voice App Experience
57.6 (± 0.65) 63.2 (± 0.82)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2021 | © Opensignal Limited
4G Voice App Experience in 0-100 points
69 (± 0.22)
76 (± 0.23)
3G Voice App Experience in 0-100 points
58 (± 0.65)
63 (± 0.82)
Mobile Network Experience Report | April 2021 | © Opensignal Inc.

Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype, Facebook Messenger, etc. — using a model derived from the International Telecommunication Union (ITU)-based approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.

Download Speed Experience

Our Filipino users have seen a significant improvement in their average download speeds when using both Globe and Smart’s networks. Our Smart users saw by far the largest increase — both in absolute and percentage terms. Smart’s Download Speed Experience score rose from the 11.4 Mbps seen in our previous report to 14.8 Mbps, a rise of 3.4 Mbps (29.5%). Globe’s score rose by 1.2 Mbps (16.4%) — from 7.4 Mbps to 8.6 Mbps. As a result of these changes, Smart’s lead has risen by 2.2 Mbps to an impressive 6.2 Mbps.

When we split average download speeds by mobile network technology generation, both our 4G and 3G users have seen significant improvements since our last report. Our 4G users observed increases that closely reflected those seen on Download Speed Experience. Globe was 0.2 Mbps away from hitting the 10 Mbps mark for 4G Download Speed, while Smart’s score was an impressive 17.2 Mbps. Both Globe’s 4G Download Speed and Download Speed Experience scores have more than recovered from the dip that was seen in our last report.

Download Speed Experience
in Mbps
Globe
8.6
Smart
14.8
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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Download Speed Experience
Additional Metrics
in Mbps
4G Download Speed
9.8 (± 0.09) 17.2 (± 0.23)
3G Download Speed
3.1 (± 0.07) 4.4 (± 0.12)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2021 | © Opensignal Limited
4G Download Speed in Mbps
10 (± 0.09)
17 (± 0.23)
3G Download Speed in Mbps
3 (± 0.07)
4 (± 0.12)
Mobile Network Experience Report | April 2021 | © Opensignal Inc.

Upload Speed Experience

Smart has once again won the Upload Speed Experience with a score of 3.8 Mbps, very slightly down from the 4 Mbps seen in our previous report. In contrast, Globe’s score has risen by 0.2 Mbps from 2.1 Mbps to 2.3 Mbps. As a result of these changes, Smart’s lead over Globe has dropped by 0.4 Mbps to 1.5 Mbps (62.5%).

Upload Speed Experience
in Mbps
Globe
2.3
Smart
3.8
0 1.25 2.5 3.75 5
The brackets represent confidence intervals.
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Upload Speed Experience
Additional Metrics
in Mbps
4G Upload Speed
2.7 (± 0.03) 4.4 (± 0.05)
3G Upload Speed
0.4 (± 0.02) 1.1 (± 0.05)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | April 2021 | © Opensignal Limited
4G Upload Speed in Mbps
3 (± 0.03)
4 (± 0.05)
3G Upload Speed in Mbps
0 (± 0.02)
1 (± 0.05)
Mobile Network Experience Report | April 2021 | © Opensignal Inc.

4G Availability

Once again, Globe and Smart have made steady progress on 4G Availability. While Smart has retained the 4G Availability award, Globe’s score has increased more rapidly, having risen by 2.2 percentage points since our last report to 82.6%. Meanwhile, the proportion of time that our Smart users were connected to 4G rose by 0.7 percentage points to 86.1%. The improved experience of our Globe users has meant that Smart’s lead has dropped from 5 percentage points to 3.6.

These recent increases in 4G Availability are part of a long-term trend: Between Q4 2017 and Q2 2020, Globe’s 4G Availability score rose by 14.5 percentage points, while Smart’s increased by 27.8 percentage points. In addition, Opensignal recently recognized Smart as a Global Rising Star for 4G Availability in the Global Mobile Network Experience Awards 2021 report.

4G Availability
% of time
Globe
82.6
Smart
86.1
0 22.5 45 67.5 90
The brackets represent confidence intervals.
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4G Coverage Experience

In addition to winning the 4G Coverage Experience award for the second-time in a row and remaining the only operator to have won this award since we introduced it in November 2020, Smart has pushed past the seven point mark for this measure of the mobile experience, which is measured on a scale of 0-10. Its score has risen by 0.5 points since our last report to 7.2 points. Globe’s score also rose — increasing by 0.3 points to 6.9.

4G Coverage Experience
in 0-10 points
Globe
6.9
Smart
7.2
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Opensignal’s 4G Coverage Experience is a measure of how mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

In simple terms, 4G Coverage Experience measures the mobile coverage experience in all the locations that matter most to everyday users — i.e. all the places where they live, work and travel. It considers all the areas that Opensignal users visit, the portion of locations that 4G is available to them, and locations that more users visit have higher importance to them.

Regional Analysis

Smart’s clean sweep at the national level is largely reflected in the regional results. Smart racked up a remarkable 91 outright wins out of a possible 102 awards across 17 regions. Globe did not win a single regional award outright, instead statistically tying with Smart 11 times. With all but one of the measures that we have used to assess our Filipino users’ mobile experience at the regional level, the highest score was seen by our Smart users in Metropolitan Manila. The lone exception was 4G Availability, as Smart and Globe were statistically tied for the highest regional score in Metropolitan Manila.

Looking at the regional Video Experience, Globe and Smart were joint winners in Cagayan Valley, Cordillera and Ilocos, while Smart won in all the remaining regions. In Metropolitan Manila, our Smart users had a Very Good Video Experience, while our Globe users had a Good experience. In nine out of 16 regions outside of Metropolitan Manila, our Smart users observed a Good Video Experience and a Fair Video Experience in the remaining seven regions. Meanwhile, our Globe users’ Video Experience placed in the Fair category in 14 regions, with the remainder having a Poor experience.

Smart achieved a clean sweep on Games Experience, winning awards outright in all 17 regions. It narrowly fell short of the same achievement for Voice App Experience, due to a statistical tie in Caraga.

Globe was a joint winner with Smart on Download Speed Experience in Cagayan Valley and Cordillera, but Smart won outright in the remaining regions. The average download speeds seen by our Smart users ranged from 24 Mbps in Metropolitan Manila to 7.2 Mbps in Bangsamoro, while those seen by our Globe users were between 12.1 Mbps in Metropolitan Manila and 3 Mbps in Bangsamoro. The speeds seen by our Smart users were above 10 Mbps in 12 regions. Although Metropolitan Manila was the only region in which our Globe users observed average speeds above 10 Mbps, Globe scored 8-8.5 Mbps in five other regions.

Smart achieved a clean sweep on Upload Speed Experience across all 17 regions and the average upload speeds seen by our Smart users ranged from 4.9 Mbps in Metropolitan Manila to 2.7 Mbps in Bangsamoro. Those seen by our Globe were between the 3.2 Mbps seen in Metropolitan Manila and the 1.3 Mbps reported for Mimaropa.

Finally, Globe racked up five joint wins for 4G Availability at the regional level, due to statistical ties in Cagayan Valley, Calabarzon, Caraga, Metropolitan Manila and Northern Mindanao. Smart won the others outright. Our users on both operators spent more than 90% of their time connected to 4G in Metropolitan Manila. Smart users in Central Luzon weren’t far behind with a score of 88.5%.

Select any region or city below to display individual breakdown

Bangsamoro

Video Experience
in Bangsamoro
in 0-100 points
Globe
36.1
Smart
49.6
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Games Experience
in Bangsamoro
in 0-100 points
Globe
32.8
Smart
36.8
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Voice App Experience
in Bangsamoro
in 0-100 points
Globe
53.3
Smart
65.2
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Download Speed Experience
in Bangsamoro
in Mbps
Globe
3.0
Smart
7.2
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Upload Speed Experience
in Bangsamoro
in Mbps
Globe
1.4
Smart
2.7
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4G Availability
in Bangsamoro
% of time
Globe
71.6
Smart
82.7
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Bicol

Video Experience
in Bicol
in 0-100 points
Globe
45.7
Smart
55.0
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Games Experience
in Bicol
in 0-100 points
Globe
34.0
Smart
38.4
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Voice App Experience
in Bicol
in 0-100 points
Globe
64.8
Smart
69.5
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Download Speed Experience
in Bicol
in Mbps
Globe
5.5
Smart
11.2
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Upload Speed Experience
in Bicol
in Mbps
Globe
1.5
Smart
3.2
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4G Availability
in Bicol
% of time
Globe
72.1
Smart
82.6
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Cagayan Valley

Video Experience
in Cagayan Valley
in 0-100 points
Globe
49.2
Smart
46.4
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Games Experience
in Cagayan Valley
in 0-100 points
Globe
35.1
Smart
45.3
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Voice App Experience
in Cagayan Valley
in 0-100 points
Globe
66.1
Smart
72.6
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Download Speed Experience
in Cagayan Valley
in Mbps
Globe
8.3
Smart
8.4
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Upload Speed Experience
in Cagayan Valley
in Mbps
Globe
1.8
Smart
3.4
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4G Availability
in Cagayan Valley
% of time
Globe
73.2
Smart
75.3
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Calabarzon

Video Experience
in Calabarzon
in 0-100 points
Globe
52.8
Smart
58.3
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Games Experience
in Calabarzon
in 0-100 points
Globe
36.9
Smart
48.2
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Voice App Experience
in Calabarzon
in 0-100 points
Globe
68.4
Smart
73.7
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Download Speed Experience
in Calabarzon
in Mbps
Globe
8.5
Smart
12.6
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Upload Speed Experience
in Calabarzon
in Mbps
Globe
2.3
Smart
3.4
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4G Availability
in Calabarzon
% of time
Globe
86.1
Smart
85.3
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Caraga

Video Experience
in Caraga
in 0-100 points
Globe
44.3
Smart
53.2
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Games Experience
in Caraga
in 0-100 points
Globe
34.0
Smart
35.8
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Voice App Experience
in Caraga
in 0-100 points
Globe
61.1
Smart
65.8
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Download Speed Experience
in Caraga
in Mbps
Globe
5.8
Smart
8.8
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Upload Speed Experience
in Caraga
in Mbps
Globe
1.7
Smart
2.9
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4G Availability
in Caraga
% of time
Globe
70.7
Smart
71.4
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Central Luzon

Video Experience
in Central Luzon
in 0-100 points
Globe
51.7
Smart
59.7
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Games Experience
in Central Luzon
in 0-100 points
Globe
36.3
Smart
51.6
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Voice App Experience
in Central Luzon
in 0-100 points
Globe
68.1
Smart
74.1
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Download Speed Experience
in Central Luzon
in Mbps
Globe
8.1
Smart
13.6
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Upload Speed Experience
in Central Luzon
in Mbps
Globe
2.0
Smart
3.7
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4G Availability
in Central Luzon
% of time
Globe
82.7
Smart
88.5
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Central Visayas

Video Experience
in Central Visayas
in 0-100 points
Globe
50.1
Smart
61.2
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Games Experience
in Central Visayas
in 0-100 points
Globe
35.4
Smart
43.9
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Voice App Experience
in Central Visayas
in 0-100 points
Globe
67.2
Smart
73.2
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Download Speed Experience
in Central Visayas
in Mbps
Globe
8.0
Smart
13.2
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Upload Speed Experience
in Central Visayas
in Mbps
Globe
2.3
Smart
3.5
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4G Availability
in Central Visayas
% of time
Globe
78.2
Smart
86.4
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Cordillera

Video Experience
in Cordillera
in 0-100 points
Globe
46.7
Smart
49.9
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Games Experience
in Cordillera
in 0-100 points
Globe
33.7
Smart
42.7
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Voice App Experience
in Cordillera
in 0-100 points
Globe
63.1
Smart
71.1
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Download Speed Experience
in Cordillera
in Mbps
Globe
7.6
Smart
9.1
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Upload Speed Experience
in Cordillera
in Mbps
Globe
1.9
Smart
2.9
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4G Availability
in Cordillera
% of time
Globe
72.0
Smart
84.4
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Davao

Video Experience
in Davao
in 0-100 points
Globe
51.4
Smart
59.1
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Games Experience
in Davao
in 0-100 points
Globe
35.6
Smart
40.9
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Voice App Experience
in Davao
in 0-100 points
Globe
67.9
Smart
72.0
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Download Speed Experience
in Davao
in Mbps
Globe
7.6
Smart
13.8
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Upload Speed Experience
in Davao
in Mbps
Globe
2.2
Smart
4.0
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4G Availability
in Davao
% of time
Globe
78.3
Smart
84.3
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Eastern Visayas

Video Experience
in Eastern Visayas
in 0-100 points
Globe
38.3
Smart
53.3
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Games Experience
in Eastern Visayas
in 0-100 points
Globe
32.8
Smart
36.7
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Voice App Experience
in Eastern Visayas
in 0-100 points
Globe
59.1
Smart
67.4
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Download Speed Experience
in Eastern Visayas
in Mbps
Globe
4.8
Smart
9.2
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Upload Speed Experience
in Eastern Visayas
in Mbps
Globe
1.5
Smart
3.3
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4G Availability
in Eastern Visayas
% of time
Globe
66.5
Smart
79.5
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Ilocos

Video Experience
in Ilocos
in 0-100 points
Globe
51.2
Smart
52.6
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Games Experience
in Ilocos
in 0-100 points
Globe
35.9
Smart
48.4
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Voice App Experience
in Ilocos
in 0-100 points
Globe
67.0
Smart
73.2
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Download Speed Experience
in Ilocos
in Mbps
Globe
8.3
Smart
12.1
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Upload Speed Experience
in Ilocos
in Mbps
Globe
1.9
Smart
3.7
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4G Availability
in Ilocos
% of time
Globe
74.1
Smart
78.7
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Metropolitan Manila

Video Experience
in Metropolitan Manila
in 0-100 points
Globe
61.7
Smart
70.5
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Games Experience
in Metropolitan Manila
in 0-100 points
Globe
44.5
Smart
61.1
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Voice App Experience
in Metropolitan Manila
in 0-100 points
Globe
73.3
Smart
77.7
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Download Speed Experience
in Metropolitan Manila
in Mbps
Globe
12.1
Smart
24.0
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Upload Speed Experience
in Metropolitan Manila
in Mbps
Globe
3.2
Smart
4.9
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4G Availability
in Metropolitan Manila
% of time
Globe
91.3
Smart
91.6
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Mimaropa

Video Experience
in Mimaropa
in 0-100 points
Globe
41.3
Smart
58.8
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Games Experience
in Mimaropa
in 0-100 points
Globe
33.2
Smart
40.2
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Voice App Experience
in Mimaropa
in 0-100 points
Globe
59.0
Smart
69.6
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Download Speed Experience
in Mimaropa
in Mbps
Globe
5.2
Smart
12.7
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Upload Speed Experience
in Mimaropa
in Mbps
Globe
1.3
Smart
3.3
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4G Availability
in Mimaropa
% of time
Globe
68.2
Smart
79.3
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Northern Mindanao

Video Experience
in Northern Mindanao
in 0-100 points
Globe
52.5
Smart
57.8
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Games Experience
in Northern Mindanao
in 0-100 points
Globe
35.1
Smart
41.2
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Voice App Experience
in Northern Mindanao
in 0-100 points
Globe
65.0
Smart
71.5
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Download Speed Experience
in Northern Mindanao
in Mbps
Globe
7.8
Smart
13.1
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Upload Speed Experience
in Northern Mindanao
in Mbps
Globe
2.2
Smart
3.8
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4G Availability
in Northern Mindanao
% of time
Globe
76.6
Smart
80.5
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Soccskargen

Video Experience
in Soccskargen
in 0-100 points
Globe
50.9
Smart
58.2
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Games Experience
in Soccskargen
in 0-100 points
Globe
32.9
Smart
40.0
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Voice App Experience
in Soccskargen
in 0-100 points
Globe
60.0
Smart
71.0
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Download Speed Experience
in Soccskargen
in Mbps
Globe
6.7
Smart
12.6
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Upload Speed Experience
in Soccskargen
in Mbps
Globe
1.7
Smart
3.4
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4G Availability
in Soccskargen
% of time
Globe
69.2
Smart
82.4
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Western Visayas

Video Experience
in Western Visayas
in 0-100 points
Globe
42.7
Smart
56.2
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Games Experience
in Western Visayas
in 0-100 points
Globe
33.3
Smart
40.9
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Voice App Experience
in Western Visayas
in 0-100 points
Globe
60.3
Smart
71.3
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Download Speed Experience
in Western Visayas
in Mbps
Globe
6.1
Smart
11.6
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Upload Speed Experience
in Western Visayas
in Mbps
Globe
1.7
Smart
3.2
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4G Availability
in Western Visayas
% of time
Globe
71.7
Smart
83.2
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Zamboanga Peninsula

Video Experience
in Zamboanga Peninsula
in 0-100 points
Globe
45.8
Smart
53.6
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Games Experience
in Zamboanga Peninsula
in 0-100 points
Globe
34.1
Smart
37.5
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Voice App Experience
in Zamboanga Peninsula
in 0-100 points
Globe
62.2
Smart
68.1
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Download Speed Experience
in Zamboanga Peninsula
in Mbps
Globe
6.1
Smart
10.9
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Upload Speed Experience
in Zamboanga Peninsula
in Mbps
Globe
2.0
Smart
3.1
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4G Availability
in Zamboanga Peninsula
% of time
Globe
71.8
Smart
79.9
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Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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