Mobile Network Experience Report Slovakia March 2021

Slovakia

Mobile Network Experience Report
March 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Ian Fogg VP Analysis

Key findings

Telekom wins the Games Experience award with a score of 80.3

In Opensignal's measure of the mobile multiplayer gaming experience, Telekom leads the competition by almost five points on a 100point scale. Orange and O2 tie for second with scores of 75.7 and 74.8 respectively, while 4ka scores 70.3. Games Experience analyzes how the multiplayer experience of genres that include games such as Fortnite, Arena of Valor and PUBG is affected by mobile network conditions. We measure network characteristics including latency, packet loss and jitter to determine the impact on gameplay and the overall multiplayer Games Experience.

Orange users enjoy the fastest Download Speed Experience

With average download speeds of 41.1 Mbps, our users on Orange saw the fastest speed in Slovakia ahead of second placed Telekom, which scored 35 Mbps. Users on both of these leading operators experienced speeds over twice as fast as those on fourth placed 4ka (14.1 Mbps) and very significantly ahead of our users connecting with third placed O2 (21.5 Mbps).

Users with Telekom have the smoothest Voice App communication experience by a small margin

The scores are very close between all four operators in Opensignal's measure of the experience of using over-the-top voice over IP applications such as WhatsApp, Skype and Facetime. Telekom led with a score of 83.5, slightly ahead of Orange on 82.1, O2's 81.2 and 4ka on 80.4 which are statistically tied in second place on our 100 point scale.

O2, Orange and Telekom tie with Excellent scores for Video Experience

Mobile video streaming is closely fought, with three operators in a statistical tie and jointly winning the award. Our users on 4ka saw a slightly worse experience. Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams using an ITU-based approach to convert technical characteristics of the video test into a measure of perceived video experience.

A clear margin separates Upload Speed winners Orange and Telekom from their rivals

Orange and Telekom win the Upload Speed Experience award with scores of 10.3 Mbps and 9.6 Mbps respectively. 4ka and O2 also tie with scores approximately 25% slower than the leaders, or 7.3 Mbps and 7.5 Mbps respectively, meaning users connecting with those operators will take longer to share photos on social media or send large email attachments using their smartphone and a mobile connection.

Introduction

In Opensignal's first report on Slovakia we have analyze the experience of smartphone users on the four national mobile operators across a range of measures. While speed is the most visible measure, it's important to consider the applications mobile users enjoy — from multiplayer gaming, to watching video streams or communicating — because we see different operators winning each award, depending on the category.

With 5G now arriving in Slovakia, we include 5G measurements alongside older 4G and 3G technologies in our overall scores. We have compared the 5G experience globally, and this latest generation offers the promise of a big leap in mobile experience for Slovak smartphone users. Whether 5G meets this expectation in Slovakia is an area Opensignal will be analyzing using our continuous flow of analytics data to compare the experience across each mobile operator

Opensignal Awards Table

Mobile Experience Awards, Slovakia
March 2021, Slovakia Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
March 2021, Slovakia
Games Experience
Voice App Experience
Download Speed Experience
Mobile Experience Awards Draws
March 2021, Slovakia
Video Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
4ka
72.2
O2
76.3
Orange
75.3
Telekom
76.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Video Experience

Video Experience
in 0-100 points
4ka
72.2
O2
76.3
Orange
75.3
Telekom
76.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Games Experience

Games Experience
in 0-100 points
4ka
70.3
O2
74.8
Orange
75.7
Telekom
80.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Voice App Experience

Voice App Experience
in 0-100 points
4ka
80.4
O2
81.2
Orange
82.1
Telekom
83.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

Download Speed Experience

Download Speed Experience
in Mbps
4ka
14.1
O2
21.5
Orange
41.1
Telekom
35.0
0 11.25 22.5 33.75 45
The brackets represent confidence intervals.
Download Image

Upload Speed Experience

Upload Speed Experience
in Mbps
4ka
7.3
O2
7.5
Orange
10.3
Telekom
9.6
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
Download Image

4G Availability

4G Availability
% of time
4ka
69.0
O2
91.3
Orange
92.2
Telekom
88.6
0 23.75 47.5 71.25 95
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
4ka
4.6
O2
8.4
Orange
8.5
Telekom
8.6
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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