In our first look at the experience of users of each operator in Hungary, we’ve found that Telekom is the dominant operator when it comes to national mobile network experience. The operator has won five out of our seven awards outright — Video Experience, Games Experience, Voice App Experience, Upload Speed Experience, and 4G Coverage Experience — and further jointly won the Download Speed Experience award with Telenor. It was noteworthy that Telekom users saw strong results for our experiential metrics — Excellent rating in Video Experience, Good ratings on Games Experience, and Voice App Experience. Telekom also had a considerable lead in Upload Speed Experience, with our users on its network observing 18.9% to 306.5% faster speeds compared to their peers. However, this was not the case for other metrics, as Telenor came close to challenge Telekom on most of them.
Hungary has held a strong position globally when it comes to mobile network experience and is striving to establish the same level of global success in the 5G era. The country opened its doors to 5G earlier last year with the auction of 5G capable bands in which three national operators — Telekom, Telenor, and Vodafone — acquired three bands of which the 2.1 GHz and 3.6 GHz bands were ready to be used immediately, while the 700 MHz band was available for use from September 2020 onwards. Since then, 5G deployments have been evolving in the country.
In terms of commercial 5G service, Vodafone claimed to be the first to launch services covering downtown Budapest in late 2019, using its existing 3500 MHz band frequencies. Telekom has claimed to have expanded 5G mobile services using the 2100 MHz band, via Dynamic Spectrum Sharing (DSS) technology and launched its commercial 5G network in April 2020 using the 3600 MHz band in selected areas of downtown Budapest and central Zalaegerszeg. In contrast, Telenor is yet to launch commercial 5G services, while the newest mobile operator — DIGIMobil — did not acquire any spectrum from the 5G auctions. The measurements from 5G users contribute to the overall scores included in this report.
In the future, as Hungary’s operators continue to make strides for a nationwide rollout it will be interesting to see how the mobile network experience in the country shapes up.
In this report, Opensignal has used real-world data to compare the experience of our users on the country’s four key national operators — DIGIMobil, Telekom, Telenor and Vodafone — for a period of 90 days starting October 1, 2020.