We have analyzed the mobile network experience across 20 U.S. states — the same set as in our new USA 5G User Experience report. Across these states T-Mobile and Verizon won more awards than AT&T but we saw significant differences across each award category as well as across the U.S. itself.
Verizon won all bar two state awards for Video Experience outright, and in the outliers, Alabama and Georgia, it jointly won the award with T-Mobile. In both Video Experience and Upload Speed Experience, AT&T took no wins or joints wins.
The bulk of Download Speed Experience awards at a state level went to AT&T, matching its national win. In twelve states AT&T won outright, and it shared the award in a further two states. But Verizon secured wins in Louisiana and its home turf of New Jersey while T-Mobile also beat the national trend with wins in Alabama, Florida, Georgia, and Texas — all of which are states that are a long way from its Seattle HQ.
Aptly, for multiplayer Games Experience we saw a fierce competition with all three carriers picking up significant wins. AT&T won three states outright, T-Mobile four and Verizon seven. In fact, of all our mobile network experience categories we saw the most even distribution of state awards for Games Experience with every carrier securing at least 35% of the awards — either winning or jointly winning — on offer.
Overall the spoils were shared at state level with Verizon picking up 66 wins or joint wins, T-Mobile 55 and AT&T 26.
Select any region or city below to display individual breakdown