USA

Mobile Network Experience Report
January 2021

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Ian Fogg VP Analysis

Key findings

Verizon catches T-Mobile to jointly win the Games Experience award

In only Opensignal's second multiplayer mobile gaming experience award in the U.S., Verizon closes the gap with previous winner T-Mobile. Now, just 0.1 points on our one hundred point scale separates the gaming experience on each carrier with T-Mobile scoring 68.2 and Verizon 68.1, which is a statistical tie.

Verizon increases its leadership position for mobile Video Experience

We see Verizon winning Video Experience by an increased margin. Verizon scored 57.5 compared with 53.8 for T-Mobile and 52.1 for AT&T. Last time, Verizon narrowly won the Video Experience award with a score of 57.3 on our one hundred point scale with Sprint in second place on 55.4 before T-Mobile retired the Sprint brand following the company's merger. Verizon is the only carrier with a Video Experience score rated as Good, both AT&T and T-Mobile's scores place them in the Fair category.

Sharing media is faster for T-Mobile users, as T-Mobile wins the Upload Speed award

Our users on T-Mobile saw upload speeds 29% faster than their counterparts on second-placed Verizon, and a staggering 74% faster than our AT&T users. While the absolute speed differences may seem modest — ranging from T-Mobile's Upload Speed score of 9.9 Mbps to AT&T's 5.7 Mbps — the percentage differences highlight how much time users may be able to save when uploading files, photos, or videos.

AT&T wins the Download Experience award with a score of 33.2 Mbps

As our users on AT&T enjoyed average speeds of 33.2 Mbps compared with our users' experience of 28.9 Mbps using Verizon and 28.8 Mbps using T-Mobile, the gap between the winning operator and its closest rivals has narrowed very slightly since our last report although the winner remains the same, AT&T. Then, AT&T scored 32.6 Mbps, ahead of T-Mobile on 28.2 Mbps.

T-Mobile clinches a narrow victory for Voice App Experience

There is little to choose between the three carriers for Opensignal's measure of voice communications using over-the-top apps like Facetime or WhatsApp. T-Mobile wins the award with a score of 79.5 meaning the experience is Acceptable, just ahead of Verizon with 78.8 and AT&T on 78.3. However, all three operators are not far off from a Good rating, which requires a score of at least 80 points.

Verizon users see extensive 4G reach

On our two measures of the extent of a 4G network — still the mainstay of U.S. mobile users experience — our Verizon users see very high scores. On the time connected to 4G, or 4G Availability, Verizon jointly wins the award with a score of 97.7% alongside T-Mobile. But on 4G Coverage Experience, Verizon scores 9.8 on a ten point scale, ahead of AT&T on 9.6 and T-Mobile's 9.1.

Introduction

All three national service providers in the U.S. have launched nationwide 5G services, but most users continue to own older smartphone models and to connect to older network technologies. How the overall mobile network user experience of all U.S. mobile users remains an important measure on which to compare the three carriers. 5G readings contribute to all our results and awards in this report. We delve deeper into 5G in our new USA 5G User Experience report.

Since our last USA Mobile Experience report in July, T-Mobile has retired the use of the Sprint brand following the completion of the merger between the two carriers. As a result, we no longer separately report on the experience of our Sprint mobile users.

The challenges from the ongoing pandemic have continued to affect the lives of Americans. But U.S. mobile networks have proved resilient and all three carriers have offered a high quality mobile network experience across the full range of measures.

We see signs of the fierce competition between AT&T, T-Mobile and Verizon in the award categories this time. Verizon has caught up with T-Mobile on Games Experience, but has extended its lead on mobile Video Experience. The Games Experience situation is reversed on 4G Availability between Verizon and T-Mobile, with T-Mobile here closing on Verizon. And yet, we see a completely different result on Download Speed Experience with our AT&T users enjoying the fastest speeds.

Opensignal Awards Table

Mobile Experience Awards, USA
January 2021, USA Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
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Mobile Experience Awards Winners
January 2021, USA
Video Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Coverage Experience
Mobile Experience Awards Draws
January 2021, USA
Games Experience
4G Availability
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Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Verizon
57.5
T-Mobile
53.8
AT&T
52.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Video Experience

This is the fifth report in a row that Verizon has won our Video Experience category. No other carrier has ever won Opensignal's U.S. mobile Video Experience award. Verizon's score this time is 57.5 on a 0-100 scale, which gives it a Good rating (55 - 65) meaning our users on its network had an experience that was less consistent, had some noticeably slower loading times with some stalling, than users who had a Very Good or Excellent experience.

Our users on AT&T and T-Mobile saw a lower Video Experience, with scores of 52.1 and 53.8 respectively. Both carriers' scores place them in the Fair category meaning the experience is not good for high resolution video where users will likely see increased times before videos start playing and have time with playback more stalling. However, the experience may be sufficient on lower resolutions.

Video Experience
in 0-100 points
Verizon
57.5
T-Mobile
53.8
AT&T
52.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Games Experience

T-Mobile and Verizon had near identical mobile Games Experience scores — 68.2 and 68.1 respectively — this is a change from our last report when T-Mobile had a clear lead and won the award outright. Now, Verizon has narrowed the gap sufficiently so the result is now a statistical tie with confidence intervals that overlap. However, AT&T is only slightly behind the gaming leaders with a score of 66.8.

All three service providers have room to improve. The current scores place them in the Fair category meaning that the gaming experience is average. While most users will feel they have control over the game, they will not always receive immediate feedback on their actions and have times when there is a lack of controllability.

Games Experience
in 0-100 points
Verizon
68.1
T-Mobile
68.2
AT&T
66.8
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Voice App Experience

It was a close result for Voice App Experience this time. T-Mobile narrowly wins the award with a score of 79.5, with a lead that has nearly halved from 1.3 points to 0.7, ahead of Verizon on 78.8 and AT&T on 78.3. Opensignal's Voice App Experience reflects the use of over-the-top (OTT) voice communication apps, for example Facebook Messenger, Skype or WhatsApp. The model characterizes the exact relationship between the technical measurements and perceived call quality using a model derived on the International Telecommunications Union approach.

Voice App Experience
in 0-100 points
Verizon
78.8
T-Mobile
79.5
AT&T
78.3
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Download Speed Experience

For the third report in a row, AT&T wins the Download Speed Experience award with our AT&T users observing overall average download speeds of 33.2 Mbps. Both T-Mobile and Verizon are neck and neck, with users' speeds of 28.8 Mbps and 28.9 Mbps respectively, but our AT&T users experienced download speeds that were 15% faster than those seen by our users on the two chasing carriers.

Download Speed Experience
in Mbps
Verizon
28.9
T-Mobile
28.8
AT&T
33.2
0 8.75 17.5 26.25 35
The brackets represent confidence intervals.
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Upload Speed Experience

There's a clear winner in Upload Speed Experience, with our T-Mobile users enjoying a speed of 9.9 Mbps which is 29% faster than our users connecting with second placed Verizon. Upload speed is important for sharing photos or video, uploading office files, sending email attachments or connecting to offices remotely using virtual private networks (VPNs).

Upload Speed Experience
in Mbps
Verizon
7.7
T-Mobile
9.9
AT&T
5.7
0 2.5 5 7.5 10
The brackets represent confidence intervals.
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The gap between T-Mobile's score and those of Verizon and AT&T has narrowed since our last report. Since then, our Verizon users have seen their speed increase fractionally by 0.1 Mbps, AT&T users have seen a similar 0.1 Mbps change, but a reduction, while our T-Mobile users have seen a fall of 0.5 Mbps reducing the Upload Speed Experience difference across the three carriers.

4G Availability

T-Mobile now jointly wins the 4G Availability award with Verizon, having removed the small gap its users saw last time. In our July 2020 report, Verizon had a 4G Availability of 97.4% and T-Mobile 97.0 Mbps, but now the scores on both are tied at 97.7%.

4G Availability measures the time users are able to connect to 4G networks. The higher the score, the less time users will have spent connected to older, less capable, mobile network technologies or have no signal. Even with the arrival of 5G, 4G Availability continues to be important because most 5G connections are non-standalone access (NSA) which means they require the presence of a 4G connection in order for a smartphone to also connect to 5G. Only standalone access (SA) lacks this requirement but among the U.S. carriers only T-Mobile has deployed SA and even then T-Mobile continues to offer NSA 5G service in many locations and for older 5G devices.

4G Availability
% of time
Verizon
97.7
T-Mobile
97.7
AT&T
96.3
0 25 50 75 100
The brackets represent confidence intervals.
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4G Coverage Experience

Verizon wins the 4G Coverage Experience award with a score of 9.8 on a 10 point scale. AT&T is second with 9.6 followed by T-Mobile's score of 9.1. While T-Mobile is again third, it's noticeable that its 4G Coverage score has increased from 8.8 to 9.1 in just the six months since our last report.

4G Coverage Experience measures the mobile coverage experience in all the locations that matter most to everyday users — i.e. all the places where they live, work and travel. It considers all the areas that Opensignal users visit, the portion of locations that 4G is available to them, and locations that more users visit have higher importance to them.

4G Coverage Experience
in 0-10 points
Verizon
9.8
T-Mobile
9.1
AT&T
9.6
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Regional Analysis

We have analyzed the mobile network experience across 20 U.S. states — the same set as in our new USA 5G User Experience report. Across these states T-Mobile and Verizon won more awards than AT&T but we saw significant differences across each award category as well as across the U.S. itself.

Verizon won all bar two state awards for Video Experience outright, and in the outliers, Alabama and Georgia, it jointly won the award with T-Mobile. In both Video Experience and Upload Speed Experience, AT&T took no wins or joints wins.

The bulk of Download Speed Experience awards at a state level went to AT&T, matching its national win. In twelve states AT&T won outright, and it shared the award in a further two states. But Verizon secured wins in Louisiana and its home turf of New Jersey while T-Mobile also beat the national trend with wins in Alabama, Florida, Georgia, and Texas — all of which are states that are a long way from its Seattle HQ.

Aptly, for multiplayer Games Experience we saw a fierce competition with all three carriers picking up significant wins. AT&T won three states outright, T-Mobile four and Verizon seven. In fact, of all our mobile network experience categories we saw the most even distribution of state awards for Games Experience with every carrier securing at least 35% of the awards — either winning or jointly winning — on offer.

Overall the spoils were shared at state level with Verizon picking up 66 wins or joint wins, T-Mobile 55 and AT&T 26.

Select any region or city below to display individual breakdown

Alabama

Video Experience
in Alabama
in 0-100 points
AT&T
48.7
T-Mobile
54.4
Verizon
53.7
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Games Experience
in Alabama
in 0-100 points
AT&T
60.0
T-Mobile
65.6
Verizon
62.1
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Voice App Experience
in Alabama
in 0-100 points
AT&T
76.1
T-Mobile
78.6
Verizon
77.7
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Download Speed Experience
in Alabama
in Mbps
AT&T
25.1
T-Mobile
29.1
Verizon
23.2
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Upload Speed Experience
in Alabama
in Mbps
AT&T
4.5
T-Mobile
8.2
Verizon
6.1
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4G Availability
in Alabama
% of time
AT&T
96.3
T-Mobile
96.3
Verizon
97.2
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California

Video Experience
in California
in 0-100 points
AT&T
53.8
T-Mobile
52.1
Verizon
60.6
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Games Experience
in California
in 0-100 points
AT&T
72.2
T-Mobile
69.1
Verizon
72.7
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Voice App Experience
in California
in 0-100 points
AT&T
78.8
T-Mobile
79.7
Verizon
79.6
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Download Speed Experience
in California
in Mbps
AT&T
34.9
T-Mobile
24.7
Verizon
32.0
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Upload Speed Experience
in California
in Mbps
AT&T
7.0
T-Mobile
10.4
Verizon
8.9
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4G Availability
in California
% of time
AT&T
96.5
T-Mobile
97.6
Verizon
98.2
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Colorado

Video Experience
in Colorado
in 0-100 points
AT&T
51.0
T-Mobile
51.5
Verizon
58.2
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Games Experience
in Colorado
in 0-100 points
AT&T
60.0
T-Mobile
62.9
Verizon
65.6
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Voice App Experience
in Colorado
in 0-100 points
AT&T
78.2
T-Mobile
78.3
Verizon
78.8
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Download Speed Experience
in Colorado
in Mbps
AT&T
40.5
T-Mobile
23.8
Verizon
28.3
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Upload Speed Experience
in Colorado
in Mbps
AT&T
6.7
T-Mobile
7.2
Verizon
6.9
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4G Availability
in Colorado
% of time
AT&T
92.9
T-Mobile
96.9
Verizon
96.6
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Florida

Video Experience
in Florida
in 0-100 points
AT&T
52.0
T-Mobile
54.5
Verizon
56.5
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Games Experience
in Florida
in 0-100 points
AT&T
65.0
T-Mobile
65.6
Verizon
65.8
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Voice App Experience
in Florida
in 0-100 points
AT&T
78.2
T-Mobile
79.0
Verizon
78.4
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Download Speed Experience
in Florida
in Mbps
AT&T
31.3
T-Mobile
32.1
Verizon
31.5
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Upload Speed Experience
in Florida
in Mbps
AT&T
4.7
T-Mobile
10.1
Verizon
7.6
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4G Availability
in Florida
% of time
AT&T
96.6
T-Mobile
97.5
Verizon
98.2
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Georgia

Video Experience
in Georgia
in 0-100 points
AT&T
51.9
T-Mobile
54.6
Verizon
54.7
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Games Experience
in Georgia
in 0-100 points
AT&T
69.3
T-Mobile
69.6
Verizon
64.6
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Voice App Experience
in Georgia
in 0-100 points
AT&T
78.4
T-Mobile
79.5
Verizon
77.9
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Download Speed Experience
in Georgia
in Mbps
AT&T
31.0
T-Mobile
33.0
Verizon
24.8
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Upload Speed Experience
in Georgia
in Mbps
AT&T
5.1
T-Mobile
9.4
Verizon
6.6
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4G Availability
in Georgia
% of time
AT&T
95.7
T-Mobile
97.1
Verizon
98.0
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Illinois

Video Experience
in Illinois
in 0-100 points
AT&T
54.4
T-Mobile
56.5
Verizon
59.6
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Games Experience
in Illinois
in 0-100 points
AT&T
73.2
T-Mobile
74.6
Verizon
73.5
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Voice App Experience
in Illinois
in 0-100 points
AT&T
79.6
T-Mobile
81.7
Verizon
80.7
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Download Speed Experience
in Illinois
in Mbps
AT&T
39.4
T-Mobile
34.6
Verizon
29.8
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Upload Speed Experience
in Illinois
in Mbps
AT&T
6.8
T-Mobile
11.9
Verizon
9.2
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4G Availability
in Illinois
% of time
AT&T
97.6
T-Mobile
98.3
Verizon
98.5
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Indiana

Video Experience
in Indiana
in 0-100 points
AT&T
52.1
T-Mobile
53.1
Verizon
57.8
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Games Experience
in Indiana
in 0-100 points
AT&T
68.1
T-Mobile
66.0
Verizon
70.2
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Voice App Experience
in Indiana
in 0-100 points
AT&T
78.4
T-Mobile
79.2
Verizon
79.7
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Download Speed Experience
in Indiana
in Mbps
AT&T
33.6
T-Mobile
23.7
Verizon
27.4
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Upload Speed Experience
in Indiana
in Mbps
AT&T
6.0
T-Mobile
6.6
Verizon
7.5
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4G Availability
in Indiana
% of time
AT&T
96.4
T-Mobile
97.2
Verizon
98.5
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Kentucky

Video Experience
in Kentucky
in 0-100 points
AT&T
49.9
T-Mobile
53.2
Verizon
55.6
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Games Experience
in Kentucky
in 0-100 points
AT&T
64.2
T-Mobile
63.8
Verizon
66.8
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Voice App Experience
in Kentucky
in 0-100 points
AT&T
78.1
T-Mobile
78.9
Verizon
79.0
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Download Speed Experience
in Kentucky
in Mbps
AT&T
28.2
T-Mobile
21.2
Verizon
25.6
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Upload Speed Experience
in Kentucky
in Mbps
AT&T
5.2
T-Mobile
6.0
Verizon
6.7
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4G Availability
in Kentucky
% of time
AT&T
94.8
T-Mobile
96.6
Verizon
96.7
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Louisiana

Video Experience
in Louisiana
in 0-100 points
AT&T
49.0
T-Mobile
52.6
Verizon
54.8
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Games Experience
in Louisiana
in 0-100 points
AT&T
62.1
T-Mobile
58.2
Verizon
61.8
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Voice App Experience
in Louisiana
in 0-100 points
AT&T
77.8
T-Mobile
77.1
Verizon
77.9
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Download Speed Experience
in Louisiana
in Mbps
AT&T
24.5
T-Mobile
19.6
Verizon
27.9
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Upload Speed Experience
in Louisiana
in Mbps
AT&T
4.9
T-Mobile
6.3
Verizon
7.5
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4G Availability
in Louisiana
% of time
AT&T
97.5
T-Mobile
96.3
Verizon
96.9
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Maryland

Video Experience
in Maryland
in 0-100 points
AT&T
53.6
T-Mobile
53.8
Verizon
60.8
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Games Experience
in Maryland
in 0-100 points
AT&T
70.4
T-Mobile
76.5
Verizon
75.7
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Voice App Experience
in Maryland
in 0-100 points
AT&T
78.5
T-Mobile
80.3
Verizon
79.7
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Download Speed Experience
in Maryland
in Mbps
AT&T
46.1
T-Mobile
27.1
Verizon
37.7
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Upload Speed Experience
in Maryland
in Mbps
AT&T
6.5
T-Mobile
9.8
Verizon
9.2
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4G Availability
in Maryland
% of time
AT&T
96.2
T-Mobile
98.1
Verizon
98.4
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Michigan

Video Experience
in Michigan
in 0-100 points
AT&T
51.3
T-Mobile
54.2
Verizon
57.9
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Games Experience
in Michigan
in 0-100 points
AT&T
62.3
T-Mobile
64.8
Verizon
67.2
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Voice App Experience
in Michigan
in 0-100 points
AT&T
77.7
T-Mobile
78.4
Verizon
78.5
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Download Speed Experience
in Michigan
in Mbps
AT&T
33.9
T-Mobile
33.7
Verizon
29.5
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Upload Speed Experience
in Michigan
in Mbps
AT&T
4.7
T-Mobile
9.3
Verizon
7.4
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4G Availability
in Michigan
% of time
AT&T
95.5
T-Mobile
97.5
Verizon
98.3
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Missouri

Video Experience
in Missouri
in 0-100 points
AT&T
51.6
T-Mobile
54.4
Verizon
56.6
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Games Experience
in Missouri
in 0-100 points
AT&T
64.0
T-Mobile
66.1
Verizon
67.8
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Voice App Experience
in Missouri
in 0-100 points
AT&T
77.8
T-Mobile
79.4
Verizon
79.5
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Download Speed Experience
in Missouri
in Mbps
AT&T
36.8
T-Mobile
30.3
Verizon
26.1
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Upload Speed Experience
in Missouri
in Mbps
AT&T
5.7
T-Mobile
8.4
Verizon
8.0
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4G Availability
in Missouri
% of time
AT&T
96.5
T-Mobile
97.1
Verizon
97.7
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New Jersey

Video Experience
in New Jersey
in 0-100 points
AT&T
54.2
T-Mobile
55.5
Verizon
63.3
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Games Experience
in New Jersey
in 0-100 points
AT&T
73.2
T-Mobile
77.7
Verizon
79.4
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Voice App Experience
in New Jersey
in 0-100 points
AT&T
79.4
T-Mobile
81.5
Verizon
81.1
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Download Speed Experience
in New Jersey
in Mbps
AT&T
43.7
T-Mobile
36.5
Verizon
46.6
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Upload Speed Experience
in New Jersey
in Mbps
AT&T
6.1
T-Mobile
13.8
Verizon
11.4
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4G Availability
in New Jersey
% of time
AT&T
96.4
T-Mobile
98.4
Verizon
99.1
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New York

Video Experience
in New York
in 0-100 points
AT&T
53.2
T-Mobile
55.7
Verizon
58.3
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Games Experience
in New York
in 0-100 points
AT&T
69.8
T-Mobile
75.2
Verizon
70.9
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Voice App Experience
in New York
in 0-100 points
AT&T
78.2
T-Mobile
80.6
Verizon
79.3
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Download Speed Experience
in New York
in Mbps
AT&T
35.6
T-Mobile
35.5
Verizon
34.2
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Upload Speed Experience
in New York
in Mbps
AT&T
5.3
T-Mobile
14.8
Verizon
9.0
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4G Availability
in New York
% of time
AT&T
94.4
T-Mobile
97.8
Verizon
97.2
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Ohio

Video Experience
in Ohio
in 0-100 points
AT&T
53.7
T-Mobile
54.4
Verizon
58.9
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Games Experience
in Ohio
in 0-100 points
AT&T
70.6
T-Mobile
65.3
Verizon
73.8
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Voice App Experience
in Ohio
in 0-100 points
AT&T
79.8
T-Mobile
79.0
Verizon
80.4
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Download Speed Experience
in Ohio
in Mbps
AT&T
39.1
T-Mobile
30.7
Verizon
32.2
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Upload Speed Experience
in Ohio
in Mbps
AT&T
5.9
T-Mobile
8.2
Verizon
8.9
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4G Availability
in Ohio
% of time
AT&T
96.6
T-Mobile
97.5
Verizon
98.2
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Oregon

Video Experience
in Oregon
in 0-100 points
AT&T
51.8
T-Mobile
53.3
Verizon
56.7
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Games Experience
in Oregon
in 0-100 points
AT&T
66.7
T-Mobile
63.4
Verizon
65.8
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Voice App Experience
in Oregon
in 0-100 points
AT&T
79.0
T-Mobile
78.7
Verizon
77.8
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Download Speed Experience
in Oregon
in Mbps
AT&T
37.5
T-Mobile
27.4
Verizon
24.1
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Upload Speed Experience
in Oregon
in Mbps
AT&T
5.7
T-Mobile
8.5
Verizon
6.2
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4G Availability
in Oregon
% of time
AT&T
95.2
T-Mobile
96.9
Verizon
96.8
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Pennsylvania

Video Experience
in Pennsylvania
in 0-100 points
AT&T
52.4
T-Mobile
55.2
Verizon
58.9
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Games Experience
in Pennsylvania
in 0-100 points
AT&T
69.3
T-Mobile
75.6
Verizon
72.5
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Voice App Experience
in Pennsylvania
in 0-100 points
AT&T
78.7
T-Mobile
80.8
Verizon
79.5
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Download Speed Experience
in Pennsylvania
in Mbps
AT&T
41.7
T-Mobile
33.0
Verizon
32.4
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Upload Speed Experience
in Pennsylvania
in Mbps
AT&T
5.9
T-Mobile
10.3
Verizon
8.4
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4G Availability
in Pennsylvania
% of time
AT&T
95.5
T-Mobile
97.6
Verizon
97.0
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Tennessee

Video Experience
in Tennessee
in 0-100 points
AT&T
51.4
T-Mobile
52.9
Verizon
55.5
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Games Experience
in Tennessee
in 0-100 points
AT&T
67.4
T-Mobile
63.5
Verizon
64.2
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Voice App Experience
in Tennessee
in 0-100 points
AT&T
78.2
T-Mobile
78.4
Verizon
78.5
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Download Speed Experience
in Tennessee
in Mbps
AT&T
31.3
T-Mobile
22.1
Verizon
27.0
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Upload Speed Experience
in Tennessee
in Mbps
AT&T
5.9
T-Mobile
7.1
Verizon
7.7
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4G Availability
in Tennessee
% of time
AT&T
95.8
T-Mobile
95.6
Verizon
96.4
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Texas

Video Experience
in Texas
in 0-100 points
AT&T
51.6
T-Mobile
54.0
Verizon
56.8
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Games Experience
in Texas
in 0-100 points
AT&T
67.0
T-Mobile
64.2
Verizon
66.1
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Voice App Experience
in Texas
in 0-100 points
AT&T
79.0
T-Mobile
79.4
Verizon
79.3
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Download Speed Experience
in Texas
in Mbps
AT&T
26.9
T-Mobile
29.1
Verizon
28.2
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Upload Speed Experience
in Texas
in Mbps
AT&T
6.0
T-Mobile
10.6
Verizon
7.4
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4G Availability
in Texas
% of time
AT&T
97.4
T-Mobile
97.8
Verizon
97.9
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Washington

Video Experience
in Washington
in 0-100 points
AT&T
52.9
T-Mobile
53.2
Verizon
57.9
Download Image
Games Experience
in Washington
in 0-100 points
AT&T
67.3
T-Mobile
64.3
Verizon
65.3
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Voice App Experience
in Washington
in 0-100 points
AT&T
78.8
T-Mobile
78.6
Verizon
77.4
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Download Speed Experience
in Washington
in Mbps
AT&T
39.9
T-Mobile
28.5
Verizon
27.5
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Upload Speed Experience
in Washington
in Mbps
AT&T
6.3
T-Mobile
9.1
Verizon
6.8
Download Image
4G Availability
in Washington
% of time
AT&T
95.1
T-Mobile
97.7
Verizon
97.1
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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