Our analysis of the mobile network experience in four of Switzerland’s largest cities — Basel, Bern, Geneva and Zurich — tells a similar story to our national results. Swisscom has again won the lion’s share of awards, including awards for Upload Speed Experience in all four cities. The operator has won 11 city-level awards outright, out of a possible 24 and is a joint winner for the remaining 13. In addition, Swisscom was the only operator to win any city-level awards outright. Sunrise did somewhat better than Salt, racking up nine joint wins to Salt’s six.
Our Swisscom users observed average download speeds above 50 Mbps and average upload speeds above 20 Mbps in all four cities. While our Sunrise users didn’t see the same level of consistency, the operator statistically tied with Swisscom in Bern and Zurich for Download Speed Experience. The difference was more marked in Basel, where Swisscom’s score of 55.9 Mbps was 11.5 Mbps higher than Sunrise’s.
Turning to 4G Availability, Swisscom and Sunrise were joint winners in all four cities. The gap between Salt’s score and that of the front-runners ranged from at least 2.8 percentage points in Bern to at least 8.8 percentage points in Geneva, where our Salt users spent 85% of their time connected to 4G services.
Swisscom won three awards for Video Experience outright and was a joint winner alongside Salt in Zurich. Our Swisscom users had an Excellent Video Experience in all four cities, while our Salt and Sunrise users had the same in two cities apiece — Basel and Bern (Sunrise); and Basel and Zurich (Salt).
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