In our analysis of the regional mobile network experience, AIS dominated in Bangkok Metropolis, winning all but one of our awards outright with the exception being Video Experience where AIS and TrueMove H were declared joint winners due to a statistical tie. In all the award categories that AIS won, its score in Bangkok Metropolis was the highest observed at the regional level, hitting 15 Mbps for Download Speed Experience, 9.3 Mbps for Upload Speed Experience and 95.3% for 4G Availability. Bangkok Metropolis was also the only region in which our users observed a Very Good Video Experience — but only on AIS and TrueMove H’s networks. Bangkok Metropolis was also the only region in which our users observed a Good Games Experience rating while on AIS’s network and Fair ratings on TrueMove H and DTAC’s networks. There was less difference in terms of Voice App Experience as our users on all three operators’ networks in the region had to content themselves with an Acceptable experience, which was the most commonly observed rating across all the regions.
Looking at our experiential metrics across all seven regions, AIS achieved a clean sweep on both Games Experience and Voice App Experience, but success eluded it on Video Experience, where TrueMove H racked up two outright wins and became a joint winner in five regions. However AIS managed to become a joint winner for Video Experience in Bangkok Metropolis.
Turning to our speed metrics, DTAC had the most success on Download Speed Experience, snapping up awards in three regions — Northeast, West and Central — and was a joint winner in the East, North and South. On Upload Speed Experience, it was TrueMove H’s time to shine, with the operator winning outright in six regions, while AIS won in Bangkok Metropolis.
AIS dominated in terms of 4G Availability, racking up outright wins in six out of seven regions, with the sole exception being in the North where it was forced to share the glory with DTAC.
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