Mobile Network Experience Report Philippines November 2020

Philippines

Mobile Network Experience Report
November 2020

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Sam Fenwick Senior Analyst

Key findings

Smart widens the gap on 4G Availability, but both operators’ scores have increased

While both Smart and Globe have made significant gains in 4G Availability since our last report, Smart has extended its lead in this measure of the mobile experience. Our Smart 4G users saw the proportion of time they spent connected to 4G services rise by 3.5 percentage points, taking the operator above the 85% mark and increasing its lead over Globe from the 4.1 percentage points seen in our last report to 5 percentage points, a gain of 1 percentage point. Overall, Smart users had access to 4G in more locations and for more of the time than Globe users because Smart has won both Opensignal’s 4G Coverage Experience and 4G Availability awards.

Smart and Globe tie on Games Experience

Smart, the previous outright winner of the Games Experience award has been forced to share the honors with Globe. In our previous report, Smart commanded a 1 point lead but this has dissipated to the point where there is no statistically significant difference between the two operators’ scores.

Our Globe users had the best Voice App Experience

In contrast to our previous report, in which Smart won our Voice App Experience award, this time Globe was the victor. Smart’s former lead of 0.8 points has been overturned, with Globe commanding a 0.9 point margin of victory in our current reporting period.

Smart continues to dominate on speed and the mobile video experience

Opensignal’s Smart users have consistently had the fastest download speeds and the best mobile Video Experience in the Philippines. Ever since we first analyzed Video Experience in a Philippines Mobile Network Experience Report — back in March 2019 — Smart has won every Video Experience award alongside our Download Speed Experience and Upload Speed Experience awards. Smart’s lead in Video Experience and Download Speed Experience has increased since our previous report — the operator’s scores in these two metrics were 16.6 points (43.9%) and 4.1 Mbps (55.2%) higher than those of Globe.

Despite 2020’s challenges, our Smart users’ download speeds have risen by 8.1%

In our last report, our Smart users clocked average download speeds of 10.6 Mbps and this time round, they have risen by 0.9 Mbps (8.1%) to 11.4 Mbps. This is extremely impressive, given the challenges created by the COVID-19 pandemic. In addition, while Globe’s Download Speed Experience score has fallen, it has done so only very slightly and our Globe users saw a 4.4% increase in their average overall upload speeds — again highlighting the resilience of the Filipino mobile network experience. Furthermore, as we have recently shown both operators have been making extremely good long-term progress on Download Speed Experience.

Introduction

While Smart continues to enjoy impressive leads in Video Experience, Download Speed Experience and Upload Speed Experience, together with a more modest one in 4G Availability and has won our inaugural 4G Coverage Experience award in the Philippines, Globe has made some substantial gains since our last report. The operator forced a tie on Games Experience and took the Voice App Experience award from Smart outright.

We’ve recently shown that Video Experience and Latency Experience, together with 4G Availability and Download Speed Experience have been improving over the long-term — as highlighted by Opensignal recognising Globe and Smart as Global Rising Stars for Video Experience and 4G Availability respectively, in our Global Mobile Network Experience Awards 2020 report.

This infers that the declines our users have observed in this report across our three experiential metrics — Video Experience, Games Experience and Voice App Experience — are a short-term phenomenon which will likely disappear once life returns to normal in the wake of the COVID-19 pandemic. Finally, it’s worth noting that both Globe and Smart have managed to increase the percentage of time our users spent connected to 4G services since our last report — an impressive feat given the difficult circumstances.

Looking to the future, it’s clear that both operators have ambitious 5G rollout plans and as adoption of new generation of mobile technology increases, so will the speeds and scores seen by our users. For example, Smart has announced that it is rolling out its commercial 5G service to key cities in the Visayas and Mindanao, while Globe has recently rolled out 5G coverage in strategic locations in a number of cities. Also, while historically Smart has won the lion’s share of our awards, it’s clear that Globe has no intention of settling for second place, given that it recently announced a large network upgrade program that it claims will be its largest ever.

In this report, we've analyzed the mobile network experience of the Philippines' two national operators in the 90 days starting July 1, 2020, both at a national level and across all 17 regions, to see how Globe and Smart measure up.

Opensignal Awards Table

Mobile Experience Awards, Philippines
November 2020, Philippines Report
Video Experience
Games Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
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Mobile Experience Awards Winners
November 2020, Philippines
Video Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
4G Availability
4G Coverage Experience
Mobile Experience Awards Draws
November 2020, Philippines
Games Experience
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Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Globe
37.7
Smart
54.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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National Analysis

Video Experience

Smart has now won the award for Video Experience on four consecutive occasions. This time it scored 54.2 points out of 100, which compares favorably against the score of 37.7 reported by our Globe users. Indeed, Smart’s lead has risen slightly from the 15.2 points (38.3%) we observed in our last report to 16.6 (43.9%).

Both operators have made impressive long-term progress on Video Experience. As we showed in a recent insight — and as can be seen above — between Q3 2018 and Q1 2020, Globe’s Video Experience score rose from 29.2 points to 40.9, an increase of 11.7 points (40.1%). Smart’s Video Experience score increased from 42.4 points to 53.5 points, a rise of 11.1 points (26.3%) over the same timeframe.

The Video Experience scores observed by our users in this reporting period on both operators’ networks have fallen since our previous report. Smart’s score declined less than Globe’s, our users on the two operators’ networks observed declines of 0.8 points and 2.1 points, respectively. However, given the impressive long-term trend and the unprecedented circumstances created by the COVID-19 pandemic, the recent declines are best interpreted as a temporary blip, rather than the start of a new trend.

Video Experience
in 0-100 points
Globe
37.7
Smart
54.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
41.0 (± 0.36) 59.7 (± 0.45)
3G Video Experience
24.9 (± 0.88) 32.1 (± 1.53)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2020 | © Opensignal Limited
4G Video Experience in 0-100 points
41 (± 0.36)
60 (± 0.45)
3G Video Experience in 0-100 points
25 (± 0.88)
32 (± 1.53)
Mobile Network Experience Report | November 2020 | © Opensignal Inc.

Opensignal’s Video Experience metric quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is derived from an International Telecommunication Union (ITU)-based approach, built upon detailed studies that have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions and are streamed directly from the world’s largest video content providers.

Games Experience

This time, Globe and Smart are joint winners for our Games Experience award, after Smart became the first operator in the Philippines to win an award for this measure of the mobile experience at the national level in our previous report. The 1 point lead that Smart commanded in our previous report has dissipated to the point where there is no statistically significant difference between the two operators’ scores. As this is only the second report in which we have analyzed our Filipino users’ Games Experience, the declines in both operators’ scores cannot be viewed in the context of long-term trends, but given the extraordinary circumstances they are best attributed to the COVID-19 pandemic.

Games Experience
in 0-100 points
Globe
34.4
Smart
34.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Games Experience
Supporting Metrics
in 0-100 points
4G Games Experience
36.1 (± 0.09) 35.9 (± 0.12)
3G Games Experience
27.5 (± 0.21) 28.5 (± 0.28)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2020 | © Opensignal Limited
4G Games Experience in 0-100 points
36 (± 0.09)
36 (± 0.12)
3G Games Experience in 0-100 points
28 (± 0.21)
28 (± 0.28)
Mobile Network Experience Report | November 2020 | © Opensignal Inc.

Opensignal’s Games Experience metric quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Voice App Experience

Globe has succeeded in wrestling the Voice App Experience award from Smart. What had been a 0.8 point lead in Smart’s favor has been replaced with a 0.9 point margin of victory for Globe.

Voice App Experience
in 0-100 points
Globe
62.3
Smart
61.4
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
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Voice App Experience
Supporting Metrics
in 0-100 points
4G Voice App Experience
65.0 (± 0.24) 64.1 (± 0.32)
3G Voice App Experience
51.9 (± 0.66) 50.3 (± 0.80)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2020 | © Opensignal Limited
4G Voice App Experience in 0-100 points
65 (± 0.24)
64 (± 0.32)
3G Voice App Experience in 0-100 points
52 (± 0.66)
50 (± 0.80)
Mobile Network Experience Report | November 2020 | © Opensignal Inc.

Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype, Facebook Messenger, etc. — using a model derived from the International Telecommunication Union (ITU)-based approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.

Download Speed Experience

Smart has increased its lead on Download Speed Experience, as our users on its network observed average overall download speeds of 11.4 Mbps — up 0.9 Mbps (8.1%) from our last report. In addition, Smart’s lead has risen by 1 Mbps to 4.1 Mbps (55.2%) since our previous report. As we highlighted in a recent insight — and as shown above — our users on both operators’ networks have seen some remarkable improvements in their Download Speed Experience in recent years. Between Q4 2017 and Q1 2020, the average download speeds observed by our Globe and Smart users rose by 3.5 Mbps (84.2%) and 4.3 Mbps (78.1%), respectively.

In this report our Globe users saw their speeds fall slightly — by 0.2 Mbps (2.4%) to 7.4 Mbps. However, given the difficult circumstances and the operator’s impressive long-term progress this is no cause for concern and indeed only serves to highlight the resilience of our Globe users’ mobile network experience.

Download Speed Experience
in Mbps
Globe
7.4
Smart
11.4
0 3.75 7.5 11.25 15
The brackets represent confidence intervals.
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Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
8.6 (± 0.08) 13.5 (± 0.19)
3G Download Speed
2.5 (± 0.06) 3.2 (± 0.10)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2020 | © Opensignal Limited
4G Download Speed in Mbps
9 (± 0.08)
13 (± 0.19)
3G Download Speed in Mbps
3 (± 0.06)
3 (± 0.10)
Mobile Network Experience Report | November 2020 | © Opensignal Inc.

When we break down our users’ average download speeds by mobile network technology generation, our Smart users still observed the fastest 3G and 4G download speeds — 3.2 Mbps and 13.5 Mbps, respectively.

Upload Speed Experience

Little has changed in terms of Upload Speed Experience since our last report. Smart and Globe scored 4 Mbps and 2.1 Mbps, respectively. Smart continues to lead by an impressive — though slightly reduced — margin with its score exceeding that of Globe’s by 1.8 Mbps (85.4%).

Upload Speed Experience
in Mbps
Globe
2.1
Smart
4.0
0 1.25 2.5 3.75 5
The brackets represent confidence intervals.
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Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
2.6 (± 0.03) 4.7 (± 0.06)
3G Upload Speed
0.3 (± 0.01) 0.9 (± 0.03)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | November 2020 | © Opensignal Limited
4G Upload Speed in Mbps
3 (± 0.03)
5 (± 0.06)
3G Upload Speed in Mbps
0 (± 0.01)
1 (± 0.03)
Mobile Network Experience Report | November 2020 | © Opensignal Inc.

Our Smart users observed faster average 3G and 4G upload speeds than their Globe counterparts. The average speeds our Smart users observed when uploading data over a 4G connection were 2.1 Mbps (80.8%) faster than those seen by our Globe users, while Smart’s 3G Upload Speed score was 2.7 times that of Globe’s.

4G Availability

Both Smart and Globe have made good progress since our last report on 4G Availability — the proportion of time that our 4G users spend connected to 4G services. Our Smart users saw 4G Availability rise by 3.5 percentage points, taking the operator above the 85% mark, while their counterparts on Globe observed a 2.6 percentage point increase. Globe’s score has broken past the 80% mark, which means that for the first time our users on both operators’ networks observed 4G Availability in excess of 80% in one of our Mobile Network Experience reports.

Smart’s lead over Globe in terms of 4G Availability has risen from 4.1 percentage points to 5, an increase of 1 percentage point since our previous report. This builds on the sterling work both operators have done over the past few years in this regard. In a recent insight we reported that between Q4 2017 and Q2 2020, Globe’s 4G Availability score rose by 14.5 percentage points, while Smart’s increased by 27.8 percentage points.

4G Availability
% of time
Globe
80.3
Smart
85.4
0 22.5 45 67.5 90
The brackets represent confidence intervals.
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4G Coverage Experience

Overall, Smart users had access to 4G in more locations and for more of the time than Globe users because Smart has won both Opensignal’s 4G Coverage Experience and 4G Availability awards.

Smart has narrowly come out on top in our first look at 4G Coverage Experience in the Philippines. Smart’s score of 6.7 points out of 10, was 0.1 points higher than that of Globe’s.

4G Coverage Experience
in 0-10 points
Globe
6.6
Smart
6.7
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
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Opensignal’s 4G Coverage Experience metric is a measure of how mobile subscribers experience 4G coverage on an operator’s network. Measured on a scale of 0-10, it analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

In simple terms, 4G Coverage Experience measures the mobile coverage experience in all the locations that matter most to everyday users — i.e. all the places where they live, work and travel. It considers all the areas that Opensignal users visit, the portion of locations that 4G is available to them, and locations that more users visit have higher importance to them.

Regional Analysis

In this, our first look at the Philippines at the regional — rather than provincial — level, Smart has walked away with the vast majority of awards, winning in 17 regions outright for both Video Experience and Upload Speed Experience — along with outright wins in 14 and 13 regions for Download Speed Experience and 4G Availability, respectively. However, things were far less cut and dried in terms of Games Experience and Voice App Experience, with the two operators being joint winners across most of the regions. That said, Globe snapped up four regional outright wins for Voice App Experience to Smart’s one. Globe has less success with Games Experience, winning outright in just Calabarzon while Smart was the only winner in the Central Visayas, the Eastern Visayas and the Western Visayas.

Globe succeeded in tying with Smart for Download Speed Experience in three regions: Cagayan Valley, Cordillera and Ilocos. Cagayan Valley and Ilocos were also two of the four regions where Globe and Smart tied on 4G Availability — the others being Metropolitan Manila and the Zamboanga Peninsula.

Our users in Metropolitan Manila enjoyed a superior Video Experience to their counterparts in all the other regions. Our Globe users in the region had a Fair Video Experience while Smart had a Very Good rating. Both our Smart and Globe users observed their highest average overall download speeds in this region — 10.3 Mbps on Globe and 18.9 Mbps on Smart — and it was only region where our Smart users observed an Upload Speed Experience above 5 Mbps. Finally, our Smart users in Metropolitan Manila spent 90.6% of their time connected to 4G services, while those using Globe came close to the 90% mark, with the operator achieving a 4G Availability score of 89.8% and statistically tying with Smart for first place.

Select any region below to display individual breakdown

Bangsamoro

Video Experience
in Bangsamoro
in 0-100 points
Globe
21.9
Smart
32.5
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Games Experience
in Bangsamoro
in 0-100 points
Globe
30.8
Smart
31.4
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Voice App Experience
in Bangsamoro
in 0-100 points
Globe
49.4
Smart
53.8
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Download Speed Experience
in Bangsamoro
in Mbps
Globe
2.6
Smart
5.5
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Upload Speed Experience
in Bangsamoro
in Mbps
Globe
1.5
Smart
2.6
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4G Availability
in Bangsamoro
in %
Globe
69.6
Smart
78.8
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Bicol

Video Experience
in Bicol
in 0-100 points
Globe
30.4
Smart
44.2
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Games Experience
in Bicol
in 0-100 points
Globe
31.0
Smart
30.5
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Voice App Experience
in Bicol
in 0-100 points
Globe
56.1
Smart
51.6
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Download Speed Experience
in Bicol
in Mbps
Globe
5.5
Smart
8.4
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Upload Speed Experience
in Bicol
in Mbps
Globe
1.4
Smart
3.0
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4G Availability
in Bicol
in %
Globe
66.2
Smart
77.3
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Cagayan Valley

Video Experience
in Cagayan Valley
in 0-100 points
Globe
35.5
Smart
41.6
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Games Experience
in Cagayan Valley
in 0-100 points
Globe
33.4
Smart
33.9
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Voice App Experience
in Cagayan Valley
in 0-100 points
Globe
60.5
Smart
60.9
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Download Speed Experience
in Cagayan Valley
in Mbps
Globe
6.9
Smart
7.4
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Upload Speed Experience
in Cagayan Valley
in Mbps
Globe
1.7
Smart
3.1
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4G Availability
in Cagayan Valley
in %
Globe
73.2
Smart
75.4
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Calabarzon

Video Experience
in Calabarzon
in 0-100 points
Globe
37.2
Smart
51.3
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Games Experience
in Calabarzon
in 0-100 points
Globe
34.4
Smart
33.9
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Voice App Experience
in Calabarzon
in 0-100 points
Globe
62.5
Smart
59.2
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Download Speed Experience
in Calabarzon
in Mbps
Globe
7.6
Smart
9.8
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Upload Speed Experience
in Calabarzon
in Mbps
Globe
2.0
Smart
3.6
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4G Availability
in Calabarzon
in %
Globe
80.9
Smart
84.1
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Caraga

Video Experience
in Caraga
in 0-100 points
Smart
36.8
Globe
29.0
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Games Experience
in Caraga
in 0-100 points
Smart
31.5
Globe
31.5
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Voice App Experience
in Caraga
in 0-100 points
Smart
56.3
Globe
56.0
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Download Speed Experience
in Caraga
in Mbps
Smart
6.5
Globe
4.5
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Upload Speed Experience
in Caraga
in Mbps
Smart
2.9
Globe
1.4
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4G Availability
in Caraga
in %
Smart
75.0
Globe
64.4
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Central Luzon

Video Experience
in Central Luzon
in 0-100 points
Globe
36.6
Smart
53.0
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Games Experience
in Central Luzon
in 0-100 points
Globe
34.5
Smart
34.5
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Voice App Experience
in Central Luzon
in 0-100 points
Globe
62.7
Smart
61.0
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Download Speed Experience
in Central Luzon
in Mbps
Globe
7.6
Smart
9.6
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Upload Speed Experience
in Central Luzon
in Mbps
Globe
1.9
Smart
3.7
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4G Availability
in Central Luzon
in %
Globe
81.9
Smart
87.2
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Central Visayas

Video Experience
in Central Visayas
in 0-100 points
Smart
52.6
Globe
33.9
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Games Experience
in Central Visayas
in 0-100 points
Smart
34.5
Globe
33.1
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Voice App Experience
in Central Visayas
in 0-100 points
Smart
63.2
Globe
60.0
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Download Speed Experience
in Central Visayas
in Mbps
Smart
8.5
Globe
5.1
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Upload Speed Experience
in Central Visayas
in Mbps
Smart
3.6
Globe
1.8
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4G Availability
in Central Visayas
in %
Smart
88.1
Globe
75.3
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Cordillera

Video Experience
in Cordillera
in 0-100 points
Globe
32.2
Smart
42.3
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Games Experience
in Cordillera
in 0-100 points
Globe
32.7
Smart
32.2
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Voice App Experience
in Cordillera
in 0-100 points
Globe
59.0
Smart
56.3
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Download Speed Experience
in Cordillera
in Mbps
Globe
6.1
Smart
6.2
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Upload Speed Experience
in Cordillera
in Mbps
Globe
1.7
Smart
2.5
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4G Availability
in Cordillera
in %
Globe
71.5
Smart
79.9
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Davao

Video Experience
in Davao
in 0-100 points
Globe
35.9
Smart
51.4
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Games Experience
in Davao
in 0-100 points
Globe
33.9
Smart
34.0
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Voice App Experience
in Davao
in 0-100 points
Globe
60.9
Smart
60.4
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Download Speed Experience
in Davao
in Mbps
Globe
6.4
Smart
9.9
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Upload Speed Experience
in Davao
in Mbps
Globe
2.2
Smart
3.7
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4G Availability
in Davao
in %
Globe
75.6
Smart
85.9
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Eastern Visayas

Video Experience
in Eastern Visayas
in 0-100 points
Smart
41.7
Globe
29.2
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Games Experience
in Eastern Visayas
in 0-100 points
Smart
32.5
Globe
30.9
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Voice App Experience
in Eastern Visayas
in 0-100 points
Smart
56.9
Globe
53.9
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Download Speed Experience
in Eastern Visayas
in Mbps
Smart
6.9
Globe
3.7
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Upload Speed Experience
in Eastern Visayas
in Mbps
Smart
3.7
Globe
1.4
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4G Availability
in Eastern Visayas
in %
Smart
80.8
Globe
64.1
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Ilocos

Video Experience
in Ilocos
in 0-100 points
Globe
34.3
Smart
46.2
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Games Experience
in Ilocos
in 0-100 points
Globe
33.4
Smart
33.4
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Voice App Experience
in Ilocos
in 0-100 points
Globe
60.7
Smart
59.3
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Download Speed Experience
in Ilocos
in Mbps
Globe
7.3
Smart
8.0
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Upload Speed Experience
in Ilocos
in Mbps
Globe
1.8
Smart
3.1
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4G Availability
in Ilocos
in %
Globe
75.2
Smart
77.7
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Metropolitan Manila

Video Experience
in Metropolitan Manila
in 0-100 points
Smart
65.7
Globe
45.2
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Games Experience
in Metropolitan Manila
in 0-100 points
Smart
37.4
Globe
37.3
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Voice App Experience
in Metropolitan Manila
in 0-100 points
Smart
67.7
Globe
68.1
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Download Speed Experience
in Metropolitan Manila
in Mbps
Smart
18.9
Globe
10.3
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Upload Speed Experience
in Metropolitan Manila
in Mbps
Smart
5.3
Globe
3.0
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4G Availability
in Metropolitan Manila
in %
Smart
90.6
Globe
89.8
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Mimaropa

Video Experience
in Mimaropa
in 0-100 points
Globe
25.4
Smart
44.5
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Games Experience
in Mimaropa
in 0-100 points
Globe
32.2
Smart
33.1
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Voice App Experience
in Mimaropa
in 0-100 points
Globe
57.1
Smart
58.9
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Download Speed Experience
in Mimaropa
in Mbps
Globe
5.4
Smart
10.2
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Upload Speed Experience
in Mimaropa
in Mbps
Globe
1.3
Smart
3.8
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4G Availability
in Mimaropa
in %
Globe
68.8
Smart
79.8
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Northern Mindanao

Video Experience
in Northern Mindanao
in 0-100 points
Smart
49.4
Globe
37.2
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Games Experience
in Northern Mindanao
in 0-100 points
Smart
33.7
Globe
34.6
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Voice App Experience
in Northern Mindanao
in 0-100 points
Smart
60.0
Globe
64.0
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Download Speed Experience
in Northern Mindanao
in Mbps
Smart
8.4
Globe
6.2
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Upload Speed Experience
in Northern Mindanao
in Mbps
Smart
4.3
Globe
2.3
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4G Availability
in Northern Mindanao
in %
Smart
82.7
Globe
74.1
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Soccskargen

Video Experience
in Soccskargen
in 0-100 points
Globe
31.9
Smart
45.3
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Games Experience
in Soccskargen
in 0-100 points
Globe
32.9
Smart
32.3
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Voice App Experience
in Soccskargen
in 0-100 points
Globe
60.5
Smart
57.5
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Download Speed Experience
in Soccskargen
in Mbps
Globe
5.2
Smart
7.4
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Upload Speed Experience
in Soccskargen
in Mbps
Globe
1.7
Smart
2.9
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4G Availability
in Soccskargen
in %
Globe
69.0
Smart
82.0
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Western Visayas

Video Experience
in Western Visayas
in 0-100 points
Globe
29.0
Smart
47.1
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Games Experience
in Western Visayas
in 0-100 points
Globe
31.8
Smart
33.0
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Voice App Experience
in Western Visayas
in 0-100 points
Globe
57.3
Smart
59.2
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Download Speed Experience
in Western Visayas
in Mbps
Globe
4.5
Smart
8.6
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Upload Speed Experience
in Western Visayas
in Mbps
Globe
1.5
Smart
3.4
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4G Availability
in Western Visayas
in %
Globe
66.1
Smart
81.3
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Zamboanga Peninsula

Video Experience
in Zamboanga Peninsula
in 0-100 points
Smart
42.7
Globe
31.2
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Games Experience
in Zamboanga Peninsula
in 0-100 points
Smart
32.9
Globe
33.0
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Voice App Experience
in Zamboanga Peninsula
in 0-100 points
Smart
58.7
Globe
60.7
Download Image
Download Speed Experience
in Zamboanga Peninsula
in Mbps
Smart
8.0
Globe
5.2
Download Image
Upload Speed Experience
in Zamboanga Peninsula
in Mbps
Smart
4.0
Globe
2.1
Download Image
4G Availability
in Zamboanga Peninsula
in %
Smart
78.6
Globe
73.6
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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