In this report we examined the mobile network experience of the four nationwide mobile network operators in Pakistan — Jazz, Telenor, Ufone and Zong — over a period of 90 days beginning April 1, 2020, to see how they fared.
This is the first time that Opensignal has assessed how mobile users experience real-time multiplayer mobile gaming at the operator-level in Pakistan. Ufone is the winner, with a score of
35.7 points out of a possible 100 and a lead of 0.8 points over second-placed Zong.
Measured on a scale of 0-100, Opensignal’s Games Experience metric quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
In addition to Zong’s other achievements, which we’ve already listed, our users on its network observed an 1 Mbps (29.4%) increase in their average upload speeds. They were also the only users in Pakistan to see improvements in their Voice App Experience score but they remained in the Very Poor category for this measure of the mobile experience. They had more company than in our previous report as they were joined by our Jazz and Telenor users, leaving their counterparts on Ufone alone in the Poor category and Ufone won our Voice App Experience award, despite a decline of 2 points.