In our regional analysis of five of the largest cities in Switzerland — Basel, Bern, Geneva, Lausanne and Zurich — we saw fierce competition between all three operators. Out of a total of 30 awards for the taking, only 17 awards were won outright, of which 16 were won by Swisscom while Salt won one award. But given its dominance at the national level, it was not surprising to see Swisscom win the lion's share of our awards. The remaining 13 (out of 30) awards resulted in a tie between two or more operators.
Swisscom dominated Video Experience in our city analysis: It won in three cities — Bern, Basel and Geneva — and drew for first place with Sunrise in the remaining two. Our Swisscom users enjoyed an Excellent Video Experience in each of these cities.
There was no clear winner in Games Experience; Salt and Swisscom tied for first place in four out of five cities — Basel, Bern, Lausanne and Zurich, while Sunrise and Swisscom ended up in a dead heat in Geneva. Our users observed an Excellent Games Experience in all five cities on Swisscom’s networks and four cities on Salt’s network. This was also the case for our users on Sunrise’s network only in Geneva.
Turning to our speed metrics, in Download Speed Experience Swisscom won outright in Basel, Bern and Zurich with users’ speeds above 54 Mbps and it drew for first place in Geneva and Lausanne. Our users observed the fastest download speeds of 57.9 Mbps on Swisscom’s network in Basel. In Upload Speed Experience Swisscom claimed a clean sweep, as users saw outstanding speeds — above 22.5 Mbps — in all five cities.
Our national results were largely mirrored at the city level in 4G Availability; Sunrise and Swisscom came toe-to-toe in Bern, Geneva and Lausanne, while in Basel and Zurich we saw a three-way split for the first place. Users on all three networks saw 4G Availability above 90%, except for Salt users in Geneva and Lausanne. Meanwhile, Sunrise surpassed the 95% mark in our measurements in Bern.
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