In our last report the Netherland’s operators were hovering close to the 95% mark for 4G Availability — they now all score above this, with Tele2 claiming the top spot with its 4G users being on a 4G connection 96.9% of the time — an impressive score by any standards. 4G’s importance was recently underlined by Vodafone taking its 3G network off the air.
Dutch operators have also made great strides in Video Experience as all four now fall into the Excellent category which is the highest we award. They have also made good progress on Download Speed Experience where speeds increased between 5.3 and 9.3 Mbps with the top end of this range observed by T-Mobile’s users. Similarly, on Upload Speed Experience users saw speeds rise by 2.6 to 2.8 Mbps, with Vodafone and T-Mobile users seeing the biggest increases.
However, such strong progress is absent in Latency Experience, with users observing slight increases when using Tele2, Vodafone and T-Mobile. In contrast, the responsiveness seen when using KPN improved slightly by 0.3ms to 38.0ms.
Given that that the Dutch government’s auction of spectrum in the 700, 1400, and 2100 MHz bands is not planned until June 30, we’re not expecting a huge 5G-driven jump in the typical Dutch mobile experience in our next report, especially as the Dutch government has delayed the auction of spectrum in the 3.5 GHz band until early 2022 and in light of the resistance operators are facing from local communities when trying to build new sites for 5G
In this report, we've analyzed our data gathered in the 90 days from the start of November 2019 to see how the Netherlands’ four national operators — KPN, T-Mobile, Tele2 and Vodafone — stack up. We continue to treat T-Mobile and Tele2 as separate operators as they still exist as different brands, despite the completion of the merger in early January 2019.