Mobile Network Experience Report Ireland March 2020

Ireland

Mobile Network Experience Report
March 2020

Opensignal Active Userbase in Ireland
Total Devices
38,322
Total Measurements
65,681,557
Data Collection Period
Nov 01 Jan 29, 2020

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Ian Fogg VP Analysis

Key findings

Vodafone wins Opensignal's Download Speed Experience award

The average download speeds of 24.1 Mbps enjoyed by Vodafone's users were 43% faster than 3's speeds, and 64% faster than third placed eir's speeds. But there was much less difference between 3 and eir's user download speeds, with just 2.2 Mbps separating them.

Video Experience was closely fought, but Vodafone just beat eir

We often find different winners for Opensignal's Video and Download Speed Experience awards, because operators manage video streams differently to other types of mobile data. But this time in Ireland, Vodafone won both awards, although the margin of victory was much narrower for video than for download speed. Vodafone users saw a Video Experience score of 70.1 just ahead of eir's 68.2 on a 0-100 point scale. While the two leaders rated Very Good for Video Experience, 3 fell into the Good category with a score of 64.3.

4G Availability is tied between the operators

The time users spend connected to 4G is an important indicator of overall mobile network experience. Ireland's operators statistically tied, allowing for confidence intervals, with scores ranging from 68.5% to 70.4%. These scores are relatively low compared to results on a global scale, with operators in many markets with near perfect scores just short of 100%. However, in terms of 4G Coverage Experience, Vodafone won the award outright. This measure analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.

eir and Vodafone jointly win Voice App Experience

In Opensignal's new measure of the quality of experience for over-the-top (OTT) voice services, Vodafone and eir ranked in the Very Good category, ahead of 3's Good result. None of the three operators scored highly enough to achieve an Excellent result. Voice App Experience represents the relationship between technical measurements and the perceived call quality on mobile voice apps such as WhatsApp, Skype and Facebook Messenger, and uses a 0-100 point scale.

Vodafone users see the most responsiveness mobile network experience

With the Latency Experience award, Vodafone users are well-placed to enjoy applications that benefit from quick ping times, such as multiplayer online gaming and web browsing. Vodafone users had a score of 36.9ms, slightly faster than eir users' 39.3ms and much faster than the 46.5ms latency delay experienced by 3's users.

Introduction

In Opensignal's first report on Ireland's mobile market we examine the real-world mobile experience of users across Ireland's three main mobile networks: 3, eir, and Vodafone, across seven different ways to explore the network experience.

Opensignal Awards Table

Mobile Experience Awards, Ireland
March 2020, Ireland Report
Video Experience
Voice App Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
4G Availability
4G Coverage Experience
Download Image
Mobile Experience Awards Winners
March 2020, Ireland
Video Experience
Download Speed Experience
Latency Experience
4G Coverage Experience
Mobile Experience Awards Draws
March 2020, Ireland
Voice App Experience
Upload Speed Experience
4G Availability
Download Image

Overview

Click on metric labels below for a quick preview
Video Experience
in 0-100 points
Vodafone
70.1
3
64.3
eir
68.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image

National Analysis

Video Experience

Video Experience
in 0-100 points
Vodafone
70.1
3
64.3
eir
68.2
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
77.6 (± 0.60) 71.3 (± 0.90) 74.4 (± 1.08)
3G Video Experience
55.5 (± 2.16) 51.2 (± 2.16) 56.2 (± 2.63)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2020 | © Opensignal Limited
4G Video Experience in 0-100 points
78 (± 0.60)
71 (± 0.90)
74 (± 1.08)
3G Video Experience in 0-100 points
56 (± 2.16)
51 (± 2.16)
56 (± 2.63)
Mobile Network Experience Report | March 2020 | © Opensignal Inc.

Voice App Experience

Voice App Experience
in 0-100 points
Vodafone
80.2
3
79.2
eir
80.5
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Voice App Experience
Supporting Metrics
in 0-100 points
4G Voice App Experience
83.6 (± 0.29) 82.1 (± 0.36) 83.1 (± 0.47)
3G Voice App Experience
73.5 (± 0.99) 73.6 (± 0.88) 75.5 (± 1.17)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2020 | © Opensignal Limited
4G Voice App Experience in 0-100 points
84 (± 0.29)
82 (± 0.36)
83 (± 0.47)
3G Voice App Experience in 0-100 points
74 (± 0.99)
74 (± 0.88)
75 (± 1.17)
Mobile Network Experience Report | March 2020 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Vodafone
24.1
3
16.9
eir
14.7
0 6.25 12.5 18.75 25
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
33.4 (± 0.87) 23.5 (± 0.67) 19.2 (± 0.74)
3G Download Speed
5.7 (± 0.25) 4.7 (± 0.19) 6.2 (± 0.28)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2020 | © Opensignal Limited
4G Download Speed in Mbps
33 (± 0.87)
23 (± 0.67)
19 (± 0.74)
3G Download Speed in Mbps
6 (± 0.25)
5 (± 0.19)
6 (± 0.28)
Mobile Network Experience Report | March 2020 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Vodafone
7.2
3
6.8
eir
7.3
0 1.875 3.75 5.625 7.5
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
10.1 (± 0.29) 9.7 (± 0.28) 10.2 (± 0.32)
3G Upload Speed
1.5 (± 0.08) 1.4 (± 0.07) 1.7 (± 0.09)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2020 | © Opensignal Limited
4G Upload Speed in Mbps
10 (± 0.29)
10 (± 0.28)
10 (± 0.32)
3G Upload Speed in Mbps
2 (± 0.08)
1 (± 0.07)
2 (± 0.09)
Mobile Network Experience Report | March 2020 | © Opensignal Inc.

Latency Experience

Latency Experience
in ms The lower the figure the better the latency
Vodafone
36.9
3
46.5
eir
39.3
0 12.5 25 37.5 50
The brackets represent confidence intervals.
Download Image
Latency Experience
Supporting Metrics
in ms
4G Latency
31.7 (± 0.26) 39.7 (± 0.36) 33.5 (± 0.39)
3G Latency
47.2 (± 1.13) 59.3 (± 1.32) 50.5 (± 1.25)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | March 2020 | © Opensignal Limited
4G Latency in ms
32 (± 0.26)
40 (± 0.36)
34 (± 0.39)
3G Latency in ms
47 (± 1.13)
59 (± 1.32)
50 (± 1.25)
Mobile Network Experience Report | March 2020 | © Opensignal Inc.

4G Availability

4G Availability
% of time
Vodafone
70.4
3
69.0
eir
68.5
0 18.75 37.5 56.25 75
The brackets represent confidence intervals.
Download Image

4G Coverage Experience

4G Coverage Experience
in 0-10 points
Vodafone
8.3
3
7.8
eir
6.5
0 1 2 3 4 5 6 7 8 9 10
The brackets represent confidence intervals.
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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