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The average download speeds of 24.1 Mbps enjoyed by Vodafone's users were 43% faster than 3's speeds, and 64% faster than third placed eir's speeds. But there was much less difference between 3 and eir's user download speeds, with just 2.2 Mbps separating them.
We often find different winners for Opensignal's Video and Download Speed Experience awards, because operators manage video streams differently to other types of mobile data. But this time in Ireland, Vodafone won both awards, although the margin of victory was much narrower for video than for download speed. Vodafone users saw a Video Experience score of 70.1 just ahead of eir's 68.2 on a 0-100 point scale. While the two leaders rated Very Good for Video Experience, 3 fell into the Good category with a score of 64.3.
The time users spend connected to 4G is an important indicator of overall mobile network experience. Ireland's operators statistically tied, allowing for confidence intervals, with scores ranging from 68.5% to 70.4%. These scores are relatively low compared to results on a global scale, with operators in many markets with near perfect scores just short of 100%. However, in terms of 4G Coverage Experience, Vodafone won the award outright. This measure analyzes the locations where customers of a network operator received a 4G signal relative to the locations visited by users of all network operators.
In Opensignal's new measure of the quality of experience for over-the-top (OTT) voice services, Vodafone and eir ranked in the Very Good category, ahead of 3's Good result. None of the three operators scored highly enough to achieve an Excellent result. Voice App Experience represents the relationship between technical measurements and the perceived call quality on mobile voice apps such as WhatsApp, Skype and Facebook Messenger, and uses a 0-100 point scale.
With the Latency Experience award, Vodafone users are well-placed to enjoy applications that benefit from quick ping times, such as multiplayer online gaming and web browsing. Vodafone users had a score of 36.9ms, slightly faster than eir users' 39.3ms and much faster than the 46.5ms latency delay experienced by 3's users.
In Opensignal's first report on Ireland's mobile market we examine the real-world mobile experience of users across Ireland's three main mobile networks: 3, eir, and Vodafone, across seven different ways to explore the network experience.
| Mobile Experience Awards Ireland | |||
|---|---|---|---|
March 2020,
Ireland Report
|
V
Vodafone
|
3
3
|
e
eir
|
Video Experience
| |||
Voice App Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
Latency Experience
| |||
4G Availability
| |||
4G Coverage Experience
| |||
|
Mobile Experience Awards Winners
|
March 2020,
Ireland
|
|---|---|
|
Video Experience
|
V
Vodafone
|
|
Download Speed Experience
|
V
Vodafone
|
|
Latency Experience
|
V
Vodafone
|
|
4G Coverage Experience
|
V
Vodafone
|
|
Mobile Experience Awards Draws
|
March 2020, Ireland
|
|---|---|
|
Voice App Experience
|
V
Vodafone
e
eir
|
|
Upload Speed Experience
|
V
Vodafone
3
3
e
eir
|
|
4G Availability
|
V
Vodafone
3
3
e
eir
|
|
Video Experience
Additional Metrics |
V
Vodafone
|
3
3
|
e
eir
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Video Experience
| 77.6 (± 0.60) | 71.3 (± 0.90) | 74.4 (± 1.08) |
|
3G Video Experience
| 55.5 (± 2.16) | 51.2 (± 2.16) | 56.2 (± 2.63) |
| 4G Video Experience | in 0-100 points |
|
V
Vodafone
|
78 (± 0.60) |
|
3
3
|
71 (± 0.90) |
|
e
eir
|
74 (± 1.08) |
| 3G Video Experience | in 0-100 points |
|
V
Vodafone
|
56 (± 2.16) |
|
3
3
|
51 (± 2.16) |
|
e
eir
|
56 (± 2.63) |
|
Voice App Experience
Additional Metrics |
V
Vodafone
|
3
3
|
e
eir
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Voice App Experience
| 83.6 (± 0.29) | 82.1 (± 0.36) | 83.1 (± 0.47) |
|
3G Voice App Experience
| 73.5 (± 0.99) | 73.6 (± 0.88) | 75.5 (± 1.17) |
| 4G Voice App Experience | in 0-100 points |
|
V
Vodafone
|
84 (± 0.29) |
|
3
3
|
82 (± 0.36) |
|
e
eir
|
83 (± 0.47) |
| 3G Voice App Experience | in 0-100 points |
|
V
Vodafone
|
74 (± 0.99) |
|
3
3
|
74 (± 0.88) |
|
e
eir
|
75 (± 1.17) |
|
Download Speed Experience
Additional Metrics |
V
Vodafone
|
3
3
|
e
eir
|
|---|---|---|---|
| in Mbps | |||
|
4G Download Speed
| 33.4 (± 0.87) | 23.5 (± 0.67) | 19.2 (± 0.74) |
|
3G Download Speed
| 5.7 (± 0.25) | 4.7 (± 0.19) | 6.2 (± 0.28) |
| 4G Download Speed | in Mbps |
|
V
Vodafone
|
33 (± 0.87) |
|
3
3
|
23 (± 0.67) |
|
e
eir
|
19 (± 0.74) |
| 3G Download Speed | in Mbps |
|
V
Vodafone
|
6 (± 0.25) |
|
3
3
|
5 (± 0.19) |
|
e
eir
|
6 (± 0.28) |
|
Upload Speed Experience
Additional Metrics |
V
Vodafone
|
3
3
|
e
eir
|
|---|---|---|---|
| in Mbps | |||
|
4G Upload Speed
| 10.1 (± 0.29) | 9.7 (± 0.28) | 10.2 (± 0.32) |
|
3G Upload Speed
| 1.5 (± 0.08) | 1.4 (± 0.07) | 1.7 (± 0.09) |
| 4G Upload Speed | in Mbps |
|
V
Vodafone
|
10 (± 0.29) |
|
3
3
|
10 (± 0.28) |
|
e
eir
|
10 (± 0.32) |
| 3G Upload Speed | in Mbps |
|
V
Vodafone
|
2 (± 0.08) |
|
3
3
|
1 (± 0.07) |
|
e
eir
|
2 (± 0.09) |
|
Latency Experience
Additional Metrics |
V
Vodafone
|
3
3
|
e
eir
|
|---|---|---|---|
| in ms | |||
|
4G Latency
| 31.7 (± 0.26) | 39.7 (± 0.36) | 33.5 (± 0.39) |
|
3G Latency
| 47.2 (± 1.13) | 59.3 (± 1.32) | 50.5 (± 1.25) |
| 4G Latency | in ms |
|
V
Vodafone
|
32 (± 0.26) |
|
3
3
|
40 (± 0.36) |
|
e
eir
|
34 (± 0.39) |
| 3G Latency | in ms |
|
V
Vodafone
|
47 (± 1.13) |
|
3
3
|
59 (± 1.32) |
|
e
eir
|
50 (± 1.25) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
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