EE continued to display its supremacy in our analysis of the U.K.’s 12 regions. The operator won 44 out of our 70 regional awards outright, and jointly won in further 11. EE was victorious in each one of the regions on 4G Availability, our users on its network were on average connected to 4G services at least 90% of the time in 9 out of the 12 regions with the West, South West and Northern Ireland being the only exceptions where the operator missed this mark by two to three percentage points. We saw EE shine in the North East where its 4G Availability score rose to a commendable 95%.
EE also triumphed in our Download and Upload Speed experience category in all 12 regions. Our users enjoyed the fastest Download and Upload Speed Experiences in London — 38 Mbps and 9.7 Mbps respectively.
In our Latency Experience, metric which is a measure of network responsiveness, our users across the U.K. perceived the lowest Latency of 33.4ms in London on Vodafone’s network. Vodafone also won awards in Latency Experience in the South West and Wales, in addition to Northern Ireland, where it drew with EE and O2. In the remaining regions, EE won 6 awards outright and was tied with O2 in the North East, while O2 won in Scotland.
Coming to Opensignal’s new award metrics — Video and Voice App Experience. Our users enjoyed the best Video Experience on Vodafone’s network in the North West, as the operator scored 69.7 points to garner a Very Good rating. We saw the awards in our Video Experience category split between two operators — Vodafone and EE. While EE won awards in the West Midlands, South East, and Eastern regions, Vodafone won in the North West, and both operators ended up in a dead heat in the remaining 8 regions.
In our latest category — Voice App Experience — the awards were mostly spread among three operators — Vodafone, O2, and 3. Northern Ireland was the only exception where it was a four way split.
Select any region below to display individual breakdown