Taiwan’s mobile market is very competitive. The island has five operators that compete very aggressively with their 4G services.
In our analysis of real-world data from Opensignal users in Taiwan from August through October, we found that our users on average were able to connect to 4G services more than 90% of the time on all five operators’ networks, and two operators have pushed past the 95% mark.
But the island isn’t only strong in 4G Availability. Our results also show that Taiwanese consumers enjoy a pretty good experience with voice apps. In Opensignal’s new Voice App Experience category, which assesses the perceived quality of voice calls using apps like WhatsApp, Skype or Facebook Messenger, four out of the five Taiwanese operators achieved scores of 80 and above on a scale of 1-100.
Our results also indicate that Taiwanese consumers receive a high level of quality when it comes to streaming video to their mobile phones. For the first time, Taiwanese operator Chunghwa Telecom scored an Excellent rating in this category and three operators earned Very Good ratings. Only one Taiwanese operator earned a Good rating in video experience, which means that users experienced slower loading times and occasional stalling mid-stream.
Taiwan is preparing to auction spectrum for 5G services. Starting December 10, Taiwan’s National Communications Commission (NCC) will auction 2,790 MHz of spectrum in a variety of bands including the 1800 MHz, the 3.5 GHz, and the 28 GHz bands. The NCC plans to award the licenses to the auction winners by the end of January. It is anticipated that all five Taiwan operators will participate in the auction.