Mobile Network Experience Report Egypt September 2019

Egypt

Mobile Network Experience Report
September 2019

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
David Nedescu Technical Analyst

Key Findings

Our Orange and WE users get a Good Video Experience

In an ongoing tie, Orange and WE just hit the threshold for Good Video Experience, where videos load quickly and with little stalling. The two have been tied on Video Experience since our first report, and were the only ones making any significant strides in this metric, while Vodafone and Etisalat saw their Video Experience decrease by 1 and 2 percentage points respectively. This is in spite of 4G Video Experience on WE being similar to that on Vodafone, which shows that 3G still weighs heavily on the overall experience.

Improvements in 4G Availability bring Orange into a tied lead with Vodafone

Vodafone was not able to hang on to its lead in 4G Availability, despite gaining 5 percentage points since our March report. Orange raised its 4G Availability by 7 percentage points and is now statistically tied for first place with the former leader. This second tie places Orange as a leader in all but our Latency Experience category.

Vodafone wins Latency Experience, despite a 4G tie with Orange

Vodafone and Orange are tied for 4G Latency at 35 milliseconds. However, Vodafone’s 45ms latency on 3G connections brings it at an average Latency Experience of 40.8ms, winning our award with a 7ms lead. Meanwhile, WE and Etisalat are still tied for third place while improving their Latency Experience by 13ms since our last report.

Vodafone breaks away from a third place tie to win Upload Speed

Having increased its Upload Speed Experience by 36% to 3 Mbps, Vodafone is now offering the same upload experience that Etisalat was in our last report, making this the only metric where we don’t see any statistical ties. This can be attributed to improvements in 4G upload speed, as their 3G scores did not change since March.

Introduction

In our first report on the Egyptian mobile network experience six months ago, we found that our awards were split roughly between two operators, where Vodafone won the 4G Availability and Latency Experience awards, and with Orange winning Upload and Download Experience while drawing with WE for Video Experience. Looking at our latest data from April to August, we are now able to see who achieved the largest increases since then and who the new winners are.

Thanks to improvements in its 4G metrics, Orange stands out as either the winner or tied-winner for all but Latency Experience, which is once more claimed by Vodafone. Meanwhile the other operators have also been improving their own metrics, with an apparent focus on 4G. Only Video Experience was seen to stagnate or even decrease for two of Egypt's operators, Vodafone and Etisalat.

Opensignal Awards Table

Mobile Experience Awards Egypt
September 2019, Egypt Report
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image
Mobile Experience Awards Winners
September 2019, Egypt
Download Speed Experience
Upload Speed Experience
Latency Experience
Mobile Experience Awards Draws
September 2019, Egypt
4G Availability
Video Experience
Download Image

Overview

Click on metric labels below for a quick preview
4G Availability
% of time
Orange
70.5
Vodafone
71.5
Etisalat
64.6
WE
62.3
018.7537.556.2575
The brackets represent confidence intervals.
Download Image

National Analysis

4G Availability

4G Availability
% of time
Orange
70.5
Vodafone
71.5
Etisalat
64.6
WE
62.3
018.7537.556.2575
The brackets represent confidence intervals.
Download Image

Video Experience

Video Experience
in 0-100 points
Orange
55.2
Vodafone
50.6
Etisalat
46.4
WE
54.1
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Additional Metrics
in 0-100 points
4G Video Experience
73.3 (± 0.67) 64.4 (± 0.48) 59.2 (± 0.77) 66.0 (± 1.16)
3G Video Experience
44.6 (± 1.13) 39.5 (± 0.73) 36.0 (± 1.17) 43.3 (± 1.94)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2019 | © Opensignal Limited
4G Video Experience in 0-100 points
73 (± 0.67)
64 (± 0.48)
59 (± 0.77)
66 (± 1.16)
3G Video Experience in 0-100 points
45 (± 1.13)
39 (± 0.73)
36 (± 1.17)
43 (± 1.94)
Mobile Network Experience Report | September 2019 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Orange
11.9
Vodafone
8.7
Etisalat
10.2
WE
9.7
03.757.511.2515
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Additional Metrics
in Mbps
4G Download Speed
22.1 (± 0.35) 12.6 (± 0.16) 17.5 (± 0.30) 14.9 (± 0.48)
3G Download Speed
5.9 (± 0.13) 5.4 (± 0.07) 4.3 (± 0.10) 5.0 (± 0.18)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2019 | © Opensignal Limited
4G Download Speed in Mbps
22 (± 0.35)
13 (± 0.16)
18 (± 0.30)
15 (± 0.48)
3G Download Speed in Mbps
6 (± 0.13)
5 (± 0.07)
4 (± 0.10)
5 (± 0.18)
Mobile Network Experience Report | September 2019 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Orange
4.4
Vodafone
3.0
Etisalat
3.4
WE
2.6
01.252.53.755
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Additional Metrics
in Mbps
4G Upload Speed
10.1 (± 0.23) 5.6 (± 0.10) 6.9 (± 0.17) 4.7 (± 0.22)
3G Upload Speed
1.0 (± 0.03) 0.9 (± 0.03) 0.6 (± 0.03) 0.7 (± 0.04)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2019 | © Opensignal Limited
4G Upload Speed in Mbps
10 (± 0.23)
6 (± 0.10)
7 (± 0.17)
5 (± 0.22)
3G Upload Speed in Mbps
1 (± 0.03)
1 (± 0.03)
1 (± 0.03)
1 (± 0.04)
Mobile Network Experience Report | September 2019 | © Opensignal Inc.

Latency Experience

Latency Experience
in ms The lower the figure the better the latency
Orange
48.4
Vodafone
40.8
Etisalat
54.0
WE
54.1
013.7527.541.2555
The brackets represent confidence intervals.
Download Image
Latency Experience
Additional Metrics
in ms
4G Latency
35.2 (± 0.31) 35.0 (± 0.15) 37.6 (± 0.31) 38.1 (± 0.51)
3G Latency
56.0 (± 0.73) 45.5 (± 0.36) 67.2 (± 0.98) 68.5 (± 1.35)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | September 2019 | © Opensignal Limited
4G Latency in ms
35 (± 0.31)
35 (± 0.15)
38 (± 0.31)
38 (± 0.51)
3G Latency in ms
56 (± 0.73)
45 (± 0.36)
67 (± 0.98)
68 (± 1.35)
Mobile Network Experience Report | September 2019 | © Opensignal Inc.
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience