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In an ongoing tie, Orange and WE just hit the threshold for Good Video Experience, where videos load quickly and with little stalling. The two have been tied on Video Experience since our first report, and were the only ones making any significant strides in this metric, while Vodafone and Etisalat saw their Video Experience decrease by 1 and 2 percentage points respectively. This is in spite of 4G Video Experience on WE being similar to that on Vodafone, which shows that 3G still weighs heavily on the overall experience.
Vodafone was not able to hang on to its lead in 4G Availability, despite gaining 5 percentage points since our March report. Orange raised its 4G Availability by 7 percentage points and is now statistically tied for first place with the former leader. This second tie places Orange as a leader in all but our Latency Experience category.
Vodafone and Orange are tied for 4G Latency at 35 milliseconds. However, Vodafone’s 45ms latency on 3G connections brings it at an average Latency Experience of 40.8ms, winning our award with a 7ms lead. Meanwhile, WE and Etisalat are still tied for third place while improving their Latency Experience by 13ms since our last report.
Having increased its Upload Speed Experience by 36% to 3 Mbps, Vodafone is now offering the same upload experience that Etisalat was in our last report, making this the only metric where we don’t see any statistical ties. This can be attributed to improvements in 4G upload speed, as their 3G scores did not change since March.
In our first report on the Egyptian mobile network experience six months ago, we found that our awards were split roughly between two operators, where Vodafone won the 4G Availability and Latency Experience awards, and with Orange winning Upload and Download Experience while drawing with WE for Video Experience. Looking at our latest data from April to August, we are now able to see who achieved the largest increases since then and who the new winners are.
Thanks to improvements in its 4G metrics, Orange stands out as either the winner or tied-winner for all but Latency Experience, which is once more claimed by Vodafone. Meanwhile the other operators have also been improving their own metrics, with an apparent focus on 4G. Only Video Experience was seen to stagnate or even decrease for two of Egypt's operators, Vodafone and Etisalat.
| Mobile Experience Awards, Egypt | ||||
|---|---|---|---|---|
September 2019,
Egypt Report
|
O
Orange
|
V
Vodafone
|
E
Etisalat
|
W
WE
|
4G Availability
|
||||
Video Experience
|
||||
Download Speed Experience
|
||||
Upload Speed Experience
|
||||
Latency Experience
|
||||
|
Mobile Experience Awards Winners
|
September 2019, Egypt
|
|---|---|
|
Download Speed Experience
|
O
Orange
|
|
Upload Speed Experience
|
O
Orange
|
|
Latency Experience
|
V
Vodafone
|
|
Mobile Experience Awards Draws
|
September 2019, Egypt
|
|---|---|
|
4G Availability
|
O
Orange
V
Vodafone
|
|
Video Experience
|
O
Orange
W
WE
|
|
Video Experience Additional Metrics |
O
Orange
|
V
Vodafone
|
E
Etisalat
|
W
WE
|
|---|---|---|---|---|
| in 0-100 points | ||||
|
4G Video Experience
|
73.3 (± 0.67) | 64.4 (± 0.48) | 59.2 (± 0.77) | 66.0 (± 1.16) |
|
3G Video Experience
|
44.6 (± 1.13) | 39.5 (± 0.73) | 36.0 (± 1.17) | 43.3 (± 1.94) |
| 4G Video Experience | in 0-100 points |
|
O
Orange
|
73 (± 0.67) |
|
V
Vodafone
|
64 (± 0.48) |
|
E
Etisalat
|
59 (± 0.77) |
|
W
WE
|
66 (± 1.16) |
| 3G Video Experience | in 0-100 points |
|
O
Orange
|
45 (± 1.13) |
|
V
Vodafone
|
39 (± 0.73) |
|
E
Etisalat
|
36 (± 1.17) |
|
W
WE
|
43 (± 1.94) |
|
Download Speed Experience Additional Metrics |
O
Orange
|
V
Vodafone
|
E
Etisalat
|
W
WE
|
|---|---|---|---|---|
| in Mbps | ||||
|
4G Download Speed
|
22.1 (± 0.35) | 12.6 (± 0.16) | 17.5 (± 0.30) | 14.9 (± 0.48) |
|
3G Download Speed
|
5.9 (± 0.13) | 5.4 (± 0.07) | 4.3 (± 0.10) | 5.0 (± 0.18) |
| 4G Download Speed | in Mbps |
|
O
Orange
|
22 (± 0.35) |
|
V
Vodafone
|
13 (± 0.16) |
|
E
Etisalat
|
18 (± 0.30) |
|
W
WE
|
15 (± 0.48) |
| 3G Download Speed | in Mbps |
|
O
Orange
|
6 (± 0.13) |
|
V
Vodafone
|
5 (± 0.07) |
|
E
Etisalat
|
4 (± 0.10) |
|
W
WE
|
5 (± 0.18) |
|
Upload Speed Experience Additional Metrics |
O
Orange
|
V
Vodafone
|
E
Etisalat
|
W
WE
|
|---|---|---|---|---|
| in Mbps | ||||
|
4G Upload Speed
|
10.1 (± 0.23) | 5.6 (± 0.10) | 6.9 (± 0.17) | 4.7 (± 0.22) |
|
3G Upload Speed
|
1.0 (± 0.03) | 0.9 (± 0.03) | 0.6 (± 0.03) | 0.7 (± 0.04) |
| 4G Upload Speed | in Mbps |
|
O
Orange
|
10 (± 0.23) |
|
V
Vodafone
|
6 (± 0.10) |
|
E
Etisalat
|
7 (± 0.17) |
|
W
WE
|
5 (± 0.22) |
| 3G Upload Speed | in Mbps |
|
O
Orange
|
1 (± 0.03) |
|
V
Vodafone
|
1 (± 0.03) |
|
E
Etisalat
|
1 (± 0.03) |
|
W
WE
|
1 (± 0.04) |
|
Latency Experience Additional Metrics |
O
Orange
|
V
Vodafone
|
E
Etisalat
|
W
WE
|
|---|---|---|---|---|
| in ms | ||||
|
4G Latency
|
35.2 (± 0.31) | 35.0 (± 0.15) | 37.6 (± 0.31) | 38.1 (± 0.51) |
|
3G Latency
|
56.0 (± 0.73) | 45.5 (± 0.36) | 67.2 (± 0.98) | 68.5 (± 1.35) |
| 4G Latency | in ms |
|
O
Orange
|
35 (± 0.31) |
|
V
Vodafone
|
35 (± 0.15) |
|
E
Etisalat
|
38 (± 0.31) |
|
W
WE
|
38 (± 0.51) |
| 3G Latency | in ms |
|
O
Orange
|
56 (± 0.73) |
|
V
Vodafone
|
45 (± 0.36) |
|
E
Etisalat
|
67 (± 0.98) |
|
W
WE
|
68 (± 1.35) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
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