In our analysis of seven Canadian cities, Download Speed Experience was the standout metric. Given Telus won our national Download Speed Experience award by a large margin, the fact that it won or shared all of our city-level awards in the category is hardly shocking. What is surprising, however, is the individual speeds we measured in many of those cities. In Calgary, our Telus users were able to find download connections averaging a very speedy 94 Mbps. In Montreal, Telus's Download Speed Experience score was 85 Mbps. In all but one of the seven cities, our users on at least one operator had average overall download speeds greater than 70 Mbps — in many cases multiple operators.
We also recorded some impressive Video Experience scores in Canada's largest cities from both Canada's national and regional operators. In Calgary, Montreal and Vancouver, at least one operator had Excellent Video Experience ratings, which is our highest possible rank for video quality, and in nearly every other case all of the major operators landed Very Good ratings. Videotron earned a Very Good rating in Montreal as well, while Freedom Mobile earned Good or better ratings in its markets in all but one case. Getting a fast download connection or high-quality Video Experience in Canada's largest cities is certainly not a problem.
In all of our other primary metrics, we found that operators improved on their national results at the urban level. In several cities our users were able to find 4G signals more than 95% of the time on either Telus or Bell's networks. We recorded sub-40ms Latency Experience scores in nearly every market. And in every city our users on at least one operator's network averaged Upload Speed Experience scores faster than 10 Mbps.
Select any region below to display individual breakdown