Mobile Network Experience Report Portugal July 2019

Portugal

Mobile Network Experience Report
July 2019

Opensignal Active Userbase in Portugal
Total Devices
160,085
Total Measurements
226,098,817
Data Collection Period
Mar 01 May 29, 2019

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Peter Boyland Senior Analyst

Key findings

MEO and NOS now offer a Very Good Video Experience

Our users on all three of Portugal's operators have seen their mobile Video Experience improve, with all the country's networks now gaining Very Good scores (65-75 out of 100) — meaning mobile video should load quickly and stream without stuttering, even at higher resolutions. Vodafone won our award, but NOS saw the greatest improvement of close to 10 points to put pressure on the leader.

Vodafone pulls further ahead in Download Speed Experience

Vodafone kept our Download Speed Experience award, increasing its score by over 2 Mbps to close in on the 30 Mbps milestone. Our users on Vodafone's network are now getting speeds nearly 50% faster than its closest rival — although NOS saw the greatest increase in Download Speed Experience of close to 3 Mbps. In Upload Speed Experience, Vodafone passed the 10 Mbps mark, although NOS saw the only significant growth in this metric.

Portugal's 4G Availability continues to improve

We saw improvements in 4G Availability for all three operators, as Vodafone and MEO's scores both grew by over 2 percentage points while NOS saw a slightly lower increase. Vodafone's winning score is now within 2 percentage points of the 90% mark, and it would be no surprise to see it pass this milestone in our next report. Portugal ranked fairly well in our recent global State of Mobile Network Experience report, beating many larger European markets including France, Germany and Italy.

NOS sees the only improvement in Latency Experience

Our users on NOS saw the only significant boost in Latency Experience, as the operator's score improved by over 3 milliseconds. Vodafone held onto our Latency Experience award, but both it and MEO haven't seen any notable improvement in their scores since our last report on the Portuguese market.

Introduction

Our latest look at Portugal's mobile network experience shows Vodafone is cementing its lead in the Iberian market. The operator won all five of our national awards for the second report running, and it saw some impressive increases in its scores, especially in Download Speed Experience. But its rivals have also seen their fair share of improvements, particularly in Video Experience where all three operators now have Very Good ratings. In our latest report on the Portuguese mobile market, we've analyzed the mobile network experience over a period of 90 days from March 01 to May 29, 2019 to see how the country's three national operators, MEO, NOS and Vodafone measure up.

Opensignal Awards Table

Mobile Experience Awards, Portugal
July 2019, Portugal Report
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image
Mobile Experience Awards Winners
July 2019, Portugal
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image

Overview

Click on metric labels below for a quick preview
4G Availability
in %
Vodafone
88.4
NOS
86.0
MEO
77.1
0 22.5 45 67.5 90
The brackets represent confidence intervals.
Download Image

National Analysis

4G Availability

4G Availability
in %
Vodafone
88.4
NOS
86.0
MEO
77.1
0 22.5 45 67.5 90
The brackets represent confidence intervals.
Download Image

Video Experience

Video Experience
in 0-100 points
Vodafone
71.5
NOS
67.0
MEO
65.1
Poor Fair Good Very Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
76.1 (± 0.35) 70.5 (± 0.59) 70.7 (± 0.49)
3G Video Experience
52.7 (± 1.33) 49.3 (± 1.80) 51.0 (± 1.57)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2019 | © Opensignal Limited
4G Video Experience in 0-100 points
76 (± 0.35)
71 (± 0.59)
71 (± 0.49)
3G Video Experience in 0-100 points
53 (± 1.33)
49 (± 1.80)
51 (± 1.57)
Mobile Network Experience Report | July 2019 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Vodafone
29.1
NOS
18.5
MEO
19.7
0 7.5 15 22.5 30
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
34.6 (± 0.46) 21.1 (± 0.36) 24.3 (± 0.36)
3G Download Speed
6.3 (± 0.17) 6.0 (± 0.20) 8.2 (± 0.20)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2019 | © Opensignal Limited
4G Download Speed in Mbps
35 (± 0.46)
21 (± 0.36)
24 (± 0.36)
3G Download Speed in Mbps
6 (± 0.17)
6 (± 0.20)
8 (± 0.20)
Mobile Network Experience Report | July 2019 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Vodafone
10.0
NOS
7.6
MEO
6.2
0 2.5 5 7.5 10
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
11.9 (± 0.18) 8.8 (± 0.18) 8.0 (± 0.15)
3G Upload Speed
1.8 (± 0.07) 1.5 (± 0.07) 1.6 (± 0.06)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2019 | © Opensignal Limited
4G Upload Speed in Mbps
12 (± 0.18)
9 (± 0.18)
8 (± 0.15)
3G Upload Speed in Mbps
2 (± 0.07)
1 (± 0.07)
2 (± 0.06)
Mobile Network Experience Report | July 2019 | © Opensignal Inc.

Latency Experience

Latency Experience
in ms The lower the figure the better the latency
Vodafone
36.3
NOS
41.0
MEO
46.6
0 12.5 25 37.5 50
The brackets represent confidence intervals.
Download Image
Latency Experience
Supporting Metrics
in ms
4G Latency
33.4 (± 0.18) 38.5 (± 0.24) 42.9 (± 0.29)
3G Latency
48.0 (± 0.63) 52.9 (± 1.01) 56.1 (± 0.83)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | July 2019 | © Opensignal Limited
4G Latency in ms
33 (± 0.18)
39 (± 0.24)
43 (± 0.29)
3G Latency in ms
48 (± 0.63)
53 (± 1.01)
56 (± 0.83)
Mobile Network Experience Report | July 2019 | © Opensignal Inc.
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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