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STC won both our Download and Upload Speed Experience awards. Mobily was snapping at the leader's heels in Download Speed Experience, with less than half a megabit separating the two. But STC's Upload Speed Experience score was over 20% faster than Mobily's.
Zain won our 4G Availability award with a score just over 80%. But both its rivals were within three percentage points of the leader, with STC scoring 78.7% and Mobily on 77.8% in our measurements.
STC and Mobily scored a draw in our Video Experience category with scores around 58 (out-of-100). These scores are ranked as Good in our Video Experience analysis, meaning streamed video exhibits some loading time before playback begins and some stalling, especially at higher resolutions.
Mobily won our Latency Experience award with a score of 69.4 milliseconds — a clear 5ms better than its closest rival. Latency is becoming a more important metric in areas of mobile experience such as online gaming and video calling — meaning Saudi Arabia's operators should look to improve these scores.
In our first look at Saudi Arabia's mobile market, our awards are pretty widely scattered between the country's three operators. STC is the Kingdom's speed king, winning both our Download and Upload Speed Experience awards. Zain scooped our 4G Availability prize, Mobily topped the Latency Experience table, while our VIdeo Experience category was tied between two operators. In our inaugural Saudi Arabia Mobile Network Experience Report, we've analyzed the mobile experience over 90 days from the start of 2019 to see how the country's three main operators Mobily, STC and Zain measure up.
| Mobile Experience Awards Saudi Arabia | |||
|---|---|---|---|
April 2019,
Saudi Arabia Report
|
S
STC
|
M
Mobily
|
Z
Zain
|
4G Availability
| |||
Video Experience
| |||
Download Speed Experience
| |||
Upload Speed Experience
| |||
Latency Experience
| |||
|
Mobile Experience Awards Winners
|
April 2019,
Saudi Arabia
|
|---|---|
|
4G Availability
|
Z
Zain
|
|
Download Speed Experience
|
S
STC
|
|
Upload Speed Experience
|
S
STC
|
|
Latency Experience
|
M
Mobily
|
|
Mobile Experience Awards Draws
|
April 2019, Saudi Arabia
|
|---|---|
|
Video Experience
|
S
STC
M
Mobily
|
|
Video Experience
Additional Metrics |
S
STC
|
M
Mobily
|
Z
Zain
|
|---|---|---|---|
| in 0-100 points | |||
|
4G Video Experience
| 67.0 (± 0.43) | 67.3 (± 0.53) | 53.8 (± 0.76) |
|
3G Video Experience
| 40.3 (± 0.94) | 40.8 (± 1.27) | 30.0 (± 1.41) |
| 4G Video Experience | in 0-100 points |
|
S
STC
|
67 (± 0.43) |
|
M
Mobily
|
67 (± 0.53) |
|
Z
Zain
|
54 (± 0.76) |
| 3G Video Experience | in 0-100 points |
|
S
STC
|
40 (± 0.94) |
|
M
Mobily
|
41 (± 1.27) |
|
Z
Zain
|
30 (± 1.41) |
|
Download Speed Experience
Additional Metrics |
S
STC
|
M
Mobily
|
Z
Zain
|
|---|---|---|---|
| in Mbps | |||
|
4G Download Speed
| 19.9 (± 0.22) | 19.0 (± 0.24) | 12.4 (± 0.22) |
|
3G Download Speed
| 5.0 (± 0.10) | 5.1 (± 0.11) | 3.7 (± 0.11) |
| 4G Download Speed | in Mbps |
|
S
STC
|
20 (± 0.22) |
|
M
Mobily
|
19 (± 0.24) |
|
Z
Zain
|
12 (± 0.22) |
| 3G Download Speed | in Mbps |
|
S
STC
|
5 (± 0.10) |
|
M
Mobily
|
5 (± 0.11) |
|
Z
Zain
|
4 (± 0.11) |
|
Upload Speed Experience
Additional Metrics |
S
STC
|
M
Mobily
|
Z
Zain
|
|---|---|---|---|
| in Mbps | |||
|
4G Upload Speed
| 10.9 (± 0.11) | 8.4 (± 0.13) | 6.7 (± 0.13) |
|
3G Upload Speed
| 1.2 (± 0.03) | 1.1 (± 0.03) | 0.7 (± 0.03) |
| 4G Upload Speed | in Mbps |
|
S
STC
|
11 (± 0.11) |
|
M
Mobily
|
8 (± 0.13) |
|
Z
Zain
|
7 (± 0.13) |
| 3G Upload Speed | in Mbps |
|
S
STC
|
1 (± 0.03) |
|
M
Mobily
|
1 (± 0.03) |
|
Z
Zain
|
1 (± 0.03) |
|
Latency Experience
Additional Metrics |
S
STC
|
M
Mobily
|
Z
Zain
|
|---|---|---|---|
| in ms | |||
|
4G Latency
| 63.1 (± 0.35) | 57.5 (± 0.33) | 67.0 (± 0.59) |
|
3G Latency
| 97.8 (± 1.11) | 92.7 (± 1.18) | 101.9 (± 2.12) |
| 4G Latency | in ms |
|
S
STC
|
63 (± 0.35) |
|
M
Mobily
|
58 (± 0.33) |
|
Z
Zain
|
67 (± 0.59) |
| 3G Latency | in ms |
|
S
STC
|
98 (± 1.11) |
|
M
Mobily
|
93 (± 1.18) |
|
Z
Zain
|
102 (± 2.12) |
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