India

Mobile Network Experience Report
April 2019

Opensignal Active Userbase in India
Total Devices
5,496,805
Total Measurements
20,307,348,508
Data Collection Period
Dec 01 Feb 28, 2019

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Peter Boyland Senior Analyst

Summary

The rise of Jio has been the standout story in India's mobile market in recent years. But there are now signs in Opensignal's metrics that its competitors are making waves of their own. Jio continues to increase its 4G Availability, with the highest national score we have ever recorded — an astounding achievement when you consider the challenges India's operators face and the speed at which the market is maturing. But Jio's rivals haven't been complacent. We've seen some impressive growth across all of our metrics, with Airtel's download speed increases worthy of particular mention. And we expect to see this growth continue as the Indian mobile market matures.

The merger of Vodafone and Idea Cellular is set to create India's biggest operator, with some 387 million subscribers across the country and plans to extend its 4G network to over 80% of Indian users. Vodafone and Idea are currently still operating as separate consumer brands, so in this report we will treat them as individual operators. But the combination of the two giants means the Indian mobile market will soon be paired down to four major national mobile operators. There are now hopes this will ease the fierce round of mergers and acquisitions in the market, helping to ease the ferocious price war in the country.

India's remaining operators are now seeking other ways to differentiate their services rather than continually undercutting each other. The focus is already shifting further towards service quality, with both Airtel and Vodafone Idea talking up their 4G network improvement plans, while Jio has gone one step further with a pledge to bring 5G to India before its rivals. And as mobile Video Experience gradually improves, many operators are now forging content deals to attract subscribers and drive data use. High levels of competition have put a lot of price pressure on India's operators. But this should now abate — and relatively low levels of smartphone penetration and a vast customer base mean there is still a fair bit of room for organic growth.

How realistic is 5G in India in 2020, though? India's regulator is planning to auction airwaves for 5G use this year, while the country is set to get its first 5G-enabled phone before the end of 2019. But both Airtel and Vodafone Idea are lobbying for a delay in the auction to allow them more time to upgrade existing networks to 4G and raise cash, while Vodafone is objecting to plans for an operator spectrum cap.

A recent report from Deloitte has estimated that the total investment required to cover India with 5G would be a staggering $70 billion — partly because the country lacks widespread fibre backhaul infrastructure necessary for high-capacity networks. It's possible that India will see consumer 5G next year. But initial launches are likely to be limited to key urban areas, while the high cost of 5G devices is likely to make them prohibitive for the majority of Indians. There is no doubt that 5G is coming — however, the average consumer on the subcontinent is unlikely to feel the widespread benefits of the new technology for some years yet.

In this report, we will continue to treat BSNL as a 3G-only operator. Following a number of successful trials, the state-run operator is now on the verge of launching full 4G services in a number of key telecom circles. But there remains some doubt about proposals to allocate further 4G spectrum to BSNL.

For this report, we've examined the 90 days from December 01, 2018 to take a deep dive into the mobile experience on the networks of India's key five operators Airtel, BSNL, Idea, Jio and Vodafone, both at a national level and across all 22 of the country's telecoms circles.

Mobile Experience Awards April 2019, India Report
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image
Mobile Experience Awards Winners
April 2019, India
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image

Key findings

India's 4G Availability just keeps rising

Jio continues to astound, growing its 4G Availability to 97.5% — the highest national score we have ever recorded. But Airtel showed the greatest growth in this category, as its average score jumped by over 10 percentage points to pass 85%.

Airtel pulls ahead in Download Speed Experience

Airtel kept hold of our Download Speed Experience award, increasing its score by more than a megabit since our last report and widening the gap with its rivals. But all five of India's main national operators showed fair improvement in their scores.

Airtel puts in a sprint to win Video Experience

Airtel came top in our Video Experience analysis, as its score jumped by over 5 points to pull ahead of the pack, following a 3-way tie in our last report. And India's Video Experience is improving, as its top four operators now have scores in our Fair category.

Big improvements but wide variations in latency

Jio kept our Latency Experience award, but we saw some impressive improvements from most operators across our latency metrics. However, Latency Experience was the category where we saw some of the largest variations in scores — particularly in the regions — reflecting the challenges India's operators continue to face in providing a consistent mobile experience.

India looking forward to 5G debut in 2020

India's regulator is planning to auction 5G spectrum this year, and many operators are planning commercial launches in 2020. But the huge investment needed to achieve a nationwide rollout and the high cost of 5G devices mean it will be several years before the majority of Indians feel the benefits of the next generation of mobile technology.

National Analysis

4G Availability

One Indian operator has already stunned the world with the extent of its LTE reach. And Jio continues to amaze us, increasing its already outstanding 4G Availability score. The operator's score has grown by close to one percentage point, to reach a remarkable 97.5%, up from 96.7% in our last report. But one of its rivals is working very hard to close the gap on the leader. Airtel's 4G Availability score has jumped by well over 10 percentage points in only six months to reach an impressive 85.6%. And while India's other key LTE operators remain some way behind, both Idea and Vodafone have grown their 4G Availability scores by at least 3 percentage points each.

4G Availability
in %
Vodafone
76.3
Airtel
85.6
Idea
77.0
Jio
97.5
0 25 50 75 100
Download Image

The story of Jio's network expansion is remarkable. Jio has been a fully-fledged 4G operator for less than three years, but has completely disrupted the market with its rapid network rollout and unlimited data plans. In our first report on the India market two years ago, Jio scored an outstanding 91.5% 4G Availability. Six months later the operator had passed the 95% mark, and its score has been steadily growing ever since.

To put this in context, Jio's winning 4G Availability score of 97.5% is the highest we have ever recorded at country level in any of our reports. In the U.S., two operators have scored over 90%, while in Taiwan four are over this mark — but none in either market have yet passed 95%. Even in the Netherlands, arguably Europe's most advanced mobile market, all the operators have 4G Availability scores over 90%, but only one has passed 95% — and only just, reaching 95.2% — while Japan has two operators over this benchmark. In a country with the sheer geographical size and population base of India, where the landscape ranges from huge cities to high mountains and vast agricultural plains, Jio's achievement of reaching 97.5% 4G Availability in such a short time is truly astonishing.

Jio's remarkable reach is undoubtedly driving its rivals to improve. The jump in Airtel's 4G Availability score is testament to this, and all four of India's operators continue to grow their LTE networks at an impressive pace. At this rate, we would expect all four of the country's main LTE operators to have passed 80% 4G Availability in six month's time — a milestone we would typically only expect to see in much more developed markets.

Video Experience

India's mobile Video Experience is slowly getting better. All four of the country's key 4G operators have scored a Fair rating in our latest analysis — an improvement on the Poor ranking they received when we first analyzed Video Experience in the country six months ago. However, even a Fair rating means mobile video load times are sluggish; stops and stutters mid-stream are common to varying degrees; and connections often have trouble coping with higher-resolution formats. The mobile Video Experience in India is moving in the right direction, but still leaves an awful lot to be desired.

Video Experience
in 0-100 points
Vodafone
41.2
Airtel
44.4
Idea
40.9
Jio
42.1
BSNL
30.7
0 11.25 22.5 33.75 45
Download Image
Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
47.1 (± 0.23) 49.3 (± 0.13) 46.7 (± 0.26) 42.1 (± 0.09)
3G Video Experience
25.4 (± 0.49) 23.3 (± 0.46) 26.6 (± 0.53) 30.7 (± 0.51)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.
4G Video Experience in 0-100 points
47 (± 0.23)
49 (± 0.13)
47 (± 0.26)
42 (± 0.09)
3G Video Experience in 0-100 points
25 (± 0.49)
23 (± 0.46)
27 (± 0.53)
31 (± 0.51)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.

Our Video Experience scores remain fairly close in India. We saw a three-way draw in our last report, with less than two points separating the top four operators, and while this gap has now widened there's still only four points separating the 4G players.

Airtel showed the greatest improvement in its Video Experience score by over 5 points to win our national award with a score of 44.4 (out-of-100). And all of India's operators improved their scores by at least 2 points to pass the 40 point mark and enter our Fair category. BSNL is some way behind its rivals in Video Experience, as would be expected for an operator relying primarily on 3G, and its score of 30.7 remains deep in the Poor category.

Download Speed Experience

If Jio is India's king of availability, then Airtel is the country's Maharaja of download speed. Airtel has dominated our overall Download Speed Experience category for several years, and our latest measurements show it is widening the gap on its rivals. Airtel's winning score rose by more than a megabit in six months to 8.7 Mbps — over 2.3 Mbps faster than its closest rival Jio. And Airtel's leading margin has stretched from 2.1 Mbps in our last report.

Download Speed Experience
in Mbps
Vodafone
5.9
Airtel
8.7
Idea
5.4
Jio
6.3
BSNL
2.9
0 2.5 5 7.5 10
Download Image
Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
7.1 (± 0.03) 10.1 (± 0.03) 6.6 (± 0.03) 6.3 (± 0.01)
3G Download Speed
2.5 (± 0.02) 2.3 (± 0.02) 2.5 (± 0.02) 2.9 (± 0.03)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.
4G Download Speed in Mbps
7 (± 0.03)
10 (± 0.03)
7 (± 0.03)
6 (± 0.01)
3G Download Speed in Mbps
2 (± 0.02)
2 (± 0.02)
3 (± 0.02)
3 (± 0.03)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.

But despite Airtel's dominance, all five of India's main national operators saw their Download Speed Experience scores improve. Idea, Jio and Vodafone all improved by at least half a megabit in our measurements. And while BSNL's 3G services remained some way behind the pack, it managed to improve its Download Speed Experience score by nearly 7% in the past six months.

Airtel also dominated our 4G Download Speed metric, with a score 3 Mbps faster than its closest rival. Both Vodafone and Idea's average 4G scores were faster than Jio, but Jio managed to come second in our overall Download Speed Experience table due to its advantage as a 4G-only operator. Interestingly, Airtel's 3G Download Speed score was the lowest we measured — and has dropped since our last report — suggesting the operator may be reallocating network resources to 4G.

But it seems India's LTE networks are still suffering the effects of congestion, especially in urban areas. In our recent analysis of Download Speed Experience in India's cities, we found our users experienced widely different speeds across the hours of the day. When the mobile network is busiest, the average LTE download speed drops 2.8 Mbps compared to the daily average, but when the network is less congested, download speeds jump by a huge 10.3 Mbps.

As India rapidly becomes increasingly digital and more people come online, we expect that this variability in download speeds across the day will widen. Operators are likely to grow their smartphone user base and drive higher data usage faster than they will be able to improve their network capacity — and this will continue to impact the user experience, especially at peak times. But in the long run, India's operators will use their greater scale, following several years of consolidation, to tackle the growing pains from the rapid transition to a digital nation.

Upload Speed Experience

Idea won our Upload Speed Experience award — but the operator is coming under pressure from its gaining rivals. Idea grew its average score by 4% in the past months to reach 3 Mbps, while all its competitors saw double-figure increases in our average Upload Speed Experience measurements. Vodafone came second in our table with a score of 2.6 Mbps, while Airtel passed the 2 Mbps mark to reach 2.2 Mbps.

Upload Speed Experience
in Mbps
Vodafone
2.6
Airtel
2.2
Idea
3.0
Jio
1.9
BSNL
0.9
0 1.25 2.5 3.75 5
Download Image
Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
3.2 (± 0.02) 2.6 (± 0.01) 3.8 (± 0.02) 1.9 (± 0.01)
3G Upload Speed
0.8 (± 0.01) 0.5 (± 0.01) 1.0 (± 0.01) 0.9 (± 0.01)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.
4G Upload Speed in Mbps
3 (± 0.02)
3 (± 0.01)
4 (± 0.02)
2 (± 0.01)
3G Upload Speed in Mbps
1 (± 0.01)
0 (± 0.01)
1 (± 0.01)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.

In our 4G Upload Speed category, Idea had a slightly more comfortable lead with a score of 3.8 Mbps, ahead of Vodafone's 3.2 Mbps and Airtel's 2.6 Mbps. Jio was some way behind its 4G rivals, though, with a score of 1.9 Mbps.

Upload speeds are typically slower than download, as current mobile broadband technologies tend to be focused on providing the best possible downstream rates for users consuming content. And upload speed is often overlooked in favor of more headline-grabbing metrics like availability and download speed. But upload is becoming increasingly important as consumer mobile habits shift away from downloading and consuming to uploading and creating content.

Idea and Vodafone's dominance of our upload metrics is likely to come to the fore this year as the operators consolidate their brands following the merger of the two operators. We recently analyzed India's 4G Upload Speeds over the first nine months of 2018, and found that all four key LTE operators have seen their speeds drop since the start of 2018, most likely as a result of increased network congestion as data demands grow. The merged Vodafone-Idea won't have the sum of each operator's upload speed, but their leading speeds will reinforce one another. And their combined network power should help the merged operator overcome these challenges — allowing it to not only improve its Upload Speed Experience score, but also mount a renewed challenge to key rivals Airtel and Jio in our other categories.

Latency Experience

Jio won its second national award in Latency Experience, with a score nearly 13% better than its closest rival. But the real story across our latency measurements has been one of huge improvement. Jio's winning score of 62.5ms was close to 14% better compared to our last report, while all of India's five main operators improved. Airtel put in a sprint to improve its score by 19% and secure second place in our table, after coming third six months ago. And while 3G-only operator BSNL was understandably some way behind the pack in Latency Experience, it improved its score by nearly 18% in our measurements.

Latency Experience
in ms
Vodafone
73.3
Airtel
70.5
Idea
84.4
Jio
62.5
BSNL
94.4
0 23.75 47.5 71.25 95
Download Image
Latency Experience
Supporting Metrics
in ms
4G Latency
68.4 (± 0.15) 64.2 (± 0.09) 78.7 (± 0.18) 62.5 (± 0.05)
3G Latency
86.3 (± 0.35) 97.7 (± 0.40) 98.8 (± 0.44) 94.4 (± 0.43)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.
4G Latency in ms
68 (± 0.15)
64 (± 0.09)
79 (± 0.18)
62 (± 0.05)
3G Latency in ms
86 (± 0.35)
98 (± 0.40)
99 (± 0.44)
94 (± 0.43)
Mobile Network Experience Report | April 2019 | © Opensignal Inc.

As India's operators increase their focus on 4G networks, you might expect to see our scores on these networks get much better. However, this wasn't the case. Vodafone and Airtel only saw single-digit improvements in their 4G Latency scores, while Idea's actually got slightly worse. But in our 3G Latency scores, all the five main national operators saw double-digit improvements, with Airtel's score over 21% better in our measurements. It follows that as 4G Availability improves, so does Latency Experience. But rather than a result of network improvements, these scores may be a symptom of easing congestion on 3G networks as more and more customers migrate to 4G.

So what do these improvements in Latency Experience mean for India's mobile users? Latency is becoming more important as smartphones and data connections become increasingly ubiquitous and user habits change. The lower latency is on a network, the better experience you’ll receive on a host of mobile applications and services, from web browsing to voice over IP to real-time multiplayer gaming.

Regional Analysis

Our 4G Availability scores in India's regions mirrored our national result — not surprising given how far ahead one operator is in this metric. Jio came top in our analysis, with 4G Availability scores over 96% in all 22 of India's telecoms circles, while the operator managed to pass 98% in six regions. But we've seen improvements in 4G Availability across all of India's regions, with all four operators scoring over the 70% mark in almost two-thirds of the regions. These impressive results were reflected in our recent analysis of 4G Availability in 50 of India's largest cities, where all our scores were over 87%.

It was a similar story in our Download Speed Experience measurements, where Airtel has consolidated its grip on our India regional awards. The operator won in 17 of 22 telecoms circles and drew in two others, with its key rivals Idea, Jio and Vodafone winning just one region each. And as with our national results, our regional scores were much closer in Upload Speed Experience. National winner Idea won outright in just nine regions, while we saw four draws across India's regions in this category.

In our final regional category, Latency Experience, we saw perhaps the widest variation in our regional measurements. Although national winner Jio won in two-thirds of India's telecoms circles, there were some huge differences in our latency scores. Five regions registered Latency Experience scores of under 55ms, while three saw measurements of over 140ms. But we didn't see such a wide variation between the operators across all regions — in Maharashtra, there was less than 10ms separating all five operators in our measurements. While there can be a number of reasons for the wide variation in Latency Experience scores, our measurements reflect the challenges India's operators face in providing a consistent mobile experience across the whole country, and the pace at which this unique market is reaching maturity.

Select any region below to display individual breakdown

Andhra Pradesh

4G Availability
in Andhra Pradesh
in %
Vodafone
71.0
Airtel
82.6
Idea
78.4
Jio
97.2
Download Image
Download Speed Experience
in Andhra Pradesh
in Mbps
Vodafone
3.6
Airtel
11.3
Idea
3.5
Jio
7.3
BSNL
2.8
Download Image
Upload Speed Experience
in Andhra Pradesh
in Mbps
Vodafone
1.3
Airtel
3.8
Idea
1.4
Jio
1.6
BSNL
0.9
Download Image
Latency Experience
in Andhra Pradesh
in ms
Vodafone
104.0
Airtel
58.5
Idea
100.2
Jio
64.0
BSNL
87.2
Download Image

Assam

4G Availability
in Assam
in %
Vodafone
74.3
Airtel
81.5
Idea
71.1
Jio
98.2
Download Image
Download Speed Experience
in Assam
in Mbps
Vodafone
6.0
Airtel
9.6
Idea
4.9
Jio
6.2
BSNL
3.4
Download Image
Upload Speed Experience
in Assam
in Mbps
Vodafone
3.7
Airtel
2.7
Idea
3.1
Jio
1.7
BSNL
0.8
Download Image
Latency Experience
in Assam
in ms
Vodafone
69.2
Airtel
103.7
Idea
123.5
Jio
62.0
BSNL
111.8
Download Image

Bihar

4G Availability
in Bihar
in %
Vodafone
64.7
Airtel
80.7
Idea
75.6
Jio
98.0
Download Image
Download Speed Experience
in Bihar
in Mbps
Vodafone
5.5
Airtel
8.7
Idea
4.8
Jio
5.3
BSNL
3.6
Download Image
Upload Speed Experience
in Bihar
in Mbps
Vodafone
2.3
Airtel
2.5
Idea
2.6
Jio
1.8
BSNL
1.0
Download Image
Latency Experience
in Bihar
in ms
Vodafone
97.0
Airtel
113.2
Idea
92.6
Jio
64.2
BSNL
100.2
Download Image

Delhi

4G Availability
in Delhi
in %
Vodafone
82.0
Airtel
85.5
Idea
64.9
Jio
97.6
Download Image
Download Speed Experience
in Delhi
in Mbps
Vodafone
6.1
Airtel
7.8
Idea
4.5
Jio
6.0
BSNL
5.1
Download Image
Upload Speed Experience
in Delhi
in Mbps
Vodafone
2.0
Airtel
0.9
Idea
1.8
Jio
1.6
BSNL
0.7
Download Image
Latency Experience
in Delhi
in ms
Vodafone
75.1
Airtel
52.0
Idea
87.4
Jio
49.1
BSNL
89.9
Download Image

Gujarat

4G Availability
in Gujarat
in %
Vodafone
83.1
Airtel
85.2
Idea
77.0
Jio
98.1
Download Image
Download Speed Experience
in Gujarat
in Mbps
Vodafone
7.3
Airtel
11.3
Idea
5.7
Jio
5.7
BSNL
3.3
Download Image
Upload Speed Experience
in Gujarat
in Mbps
Vodafone
3.1
Airtel
3.5
Idea
3.8
Jio
1.5
BSNL
1.1
Download Image
Latency Experience
in Gujarat
in ms
Vodafone
65.6
Airtel
72.2
Idea
68.8
Jio
62.2
BSNL
81.2
Download Image

Haryana

4G Availability
in Haryana
in %
Vodafone
79.8
Airtel
88.1
Idea
76.2
Jio
98.2
Download Image
Download Speed Experience
in Haryana
in Mbps
Vodafone
5.7
Airtel
7.6
Idea
6.5
Jio
5.3
BSNL
3.8
Download Image
Upload Speed Experience
in Haryana
in Mbps
Vodafone
3.1
Airtel
1.9
Idea
4.4
Jio
1.8
BSNL
1.2
Download Image
Latency Experience
in Haryana
in ms
Vodafone
89.1
Airtel
59.8
Idea
94.1
Jio
60.3
BSNL
79.6
Download Image

Himachal Pradesh

4G Availability
in Himachal Pradesh
in %
Airtel
87.2
Idea
68.1
Jio
97.8
Download Image
Download Speed Experience
in Himachal Pradesh
in Mbps
Airtel
8.1
Idea
5.3
Jio
8.0
BSNL
3.9
Download Image
Upload Speed Experience
in Himachal Pradesh
in Mbps
Airtel
1.9
Idea
3.2
Jio
2.7
BSNL
0.9
Download Image
Latency Experience
in Himachal Pradesh
in ms
Airtel
70.2
Idea
101.6
Jio
56.3
BSNL
90.2
Download Image

Jammu and Kashmir

4G Availability
in Jammu and Kashmir
in %
Airtel
80.9
Idea
61.3
Jio
97.5
Download Image
Download Speed Experience
in Jammu and Kashmir
in Mbps
Airtel
8.2
Idea
4.7
Jio
7.8
BSNL
2.7
Download Image
Upload Speed Experience
in Jammu and Kashmir
in Mbps
Airtel
1.2
Idea
2.7
Jio
2.6
BSNL
0.6
Download Image
Latency Experience
in Jammu and Kashmir
in ms
Airtel
103.7
Idea
91.4
Jio
58.8
BSNL
111.9
Download Image

Karnataka

4G Availability
in Karnataka
in %
Vodafone
80.7
Airtel
89.5
Idea
81.7
Jio
96.8
Download Image
Download Speed Experience
in Karnataka
in Mbps
Vodafone
4.8
Airtel
7.3
Idea
5.6
Jio
7.6
BSNL
2.8
Download Image
Upload Speed Experience
in Karnataka
in Mbps
Vodafone
2.6
Airtel
1.6
Idea
2.8
Jio
1.7
BSNL
0.9
Download Image
Latency Experience
in Karnataka
in ms
Vodafone
65.7
Airtel
58.0
Idea
64.6
Jio
56.2
BSNL
114.7
Download Image

Kerala

4G Availability
in Kerala
in %
Vodafone
70.7
Airtel
85.0
Idea
77.0
Jio
96.4
Download Image
Download Speed Experience
in Kerala
in Mbps
Vodafone
5.7
Airtel
9.0
Idea
5.5
Jio
8.8
BSNL
2.3
Download Image
Upload Speed Experience
in Kerala
in Mbps
Vodafone
2.4
Airtel
1.7
Idea
3.2
Jio
1.5
BSNL
0.8
Download Image
Latency Experience
in Kerala
in ms
Vodafone
73.7
Airtel
73.2
Idea
79.3
Jio
57.6
BSNL
97.8
Download Image

Kolkata

4G Availability
in Kolkata
in %
Vodafone
79.3
Airtel
90.0
Jio
97.8
Download Image
Download Speed Experience
in Kolkata
in Mbps
Vodafone
6.7
Airtel
7.7
Idea
4.0
Jio
7.2
BSNL
4.2
Download Image
Upload Speed Experience
in Kolkata
in Mbps
Vodafone
3.6
Airtel
1.3
Idea
1.5
Jio
2.2
BSNL
1.0
Download Image
Latency Experience
in Kolkata
in ms
Vodafone
61.9
Airtel
70.4
Idea
114.8
Jio
55.6
BSNL
82.9
Download Image

Madhya Pradesh

4G Availability
in Madhya Pradesh
in %
Airtel
84.5
Idea
78.8
Jio
97.7
Download Image
Download Speed Experience
in Madhya Pradesh
in Mbps
Airtel
8.9
Idea
7.6
Jio
6.8
BSNL
3.2
Download Image
Upload Speed Experience
in Madhya Pradesh
in Mbps
Airtel
3.4
Idea
3.5
Jio
2.1
BSNL
0.9
Download Image
Latency Experience
in Madhya Pradesh
in ms
Airtel
89.0
Idea
77.3
Jio
65.3
BSNL
98.4
Download Image

Maharashtra

4G Availability
in Maharashtra
in %
Vodafone
66.4
Airtel
82.5
Idea
71.7
Jio
97.2
Download Image
Download Speed Experience
in Maharashtra
in Mbps
Vodafone
4.9
Airtel
10.4
Idea
5.0
Jio
5.4
BSNL
3.4
Download Image
Upload Speed Experience
in Maharashtra
in Mbps
Vodafone
1.7
Airtel
4.0
Idea
2.7
Jio
1.6
BSNL
1.0
Download Image
Latency Experience
in Maharashtra
in ms
Vodafone
69.3
Airtel
77.9
Idea
74.2
Jio
72.8
BSNL
79.1
Download Image

Mumbai

4G Availability
in Mumbai
in %
Vodafone
78.5
Airtel
87.4
Idea
81.3
Jio
97.2
Download Image
Download Speed Experience
in Mumbai
in Mbps
Vodafone
8.6
Airtel
9.2
Idea
4.7
Jio
6.2
BSNL
3.5
Download Image
Upload Speed Experience
in Mumbai
in Mbps
Vodafone
3.1
Airtel
2.4
Idea
3.1
Jio
2.3
BSNL
0.5
Download Image
Latency Experience
in Mumbai
in ms
Vodafone
61.1
Airtel
61.4
Idea
66.8
Jio
47.2
BSNL
145.3
Download Image

North-East

4G Availability
in North-East
in %
Vodafone
62.5
Airtel
77.7
Idea
71.3
Jio
97.1
Download Image
Download Speed Experience
in North-East
in Mbps
Vodafone
3.4
Airtel
6.4
Idea
3.5
Jio
5.7
BSNL
2.8
Download Image
Upload Speed Experience
in North-East
in Mbps
Vodafone
2.5
Airtel
1.4
Idea
2.6
Jio
1.8
BSNL
1.0
Download Image
Latency Experience
in North-East
in ms
Vodafone
83.9
Airtel
121.2
Idea
140.0
Jio
90.4
BSNL
115.5
Download Image

Orissa

4G Availability
in Orissa
in %
Vodafone
58.2
Airtel
83.0
Idea
73.0
Jio
97.7
Download Image
Download Speed Experience
in Orissa
in Mbps
Vodafone
5.1
Airtel
9.7
Idea
6.4
Jio
6.2
BSNL
3.0
Download Image
Upload Speed Experience
in Orissa
in Mbps
Vodafone
2.6
Airtel
2.3
Idea
3.3
Jio
2.0
BSNL
1.0
Download Image
Latency Experience
in Orissa
in ms
Vodafone
73.8
Airtel
97.6
Idea
124.0
Jio
85.9
BSNL
100.4
Download Image

Punjab

4G Availability
in Punjab
in %
Vodafone
77.3
Airtel
88.9
Idea
86.4
Jio
98.1
Download Image
Download Speed Experience
in Punjab
in Mbps
Vodafone
5.1
Airtel
6.2
Idea
7.5
Jio
6.0
BSNL
4.1
Download Image
Upload Speed Experience
in Punjab
in Mbps
Vodafone
2.6
Airtel
1.2
Idea
4.4
Jio
2.7
BSNL
1.0
Download Image
Latency Experience
in Punjab
in ms
Vodafone
76.1
Airtel
65.5
Idea
94.9
Jio
54.8
BSNL
83.2
Download Image

Rajasthan

4G Availability
in Rajasthan
in %
Vodafone
74.3
Airtel
81.5
Idea
74.3
Jio
98.0
Download Image
Download Speed Experience
in Rajasthan
in Mbps
Vodafone
4.2
Airtel
8.5
Idea
4.6
Jio
5.9
BSNL
3.8
Download Image
Upload Speed Experience
in Rajasthan
in Mbps
Vodafone
2.3
Airtel
1.1
Idea
2.0
Jio
2.7
BSNL
1.1
Download Image
Latency Experience
in Rajasthan
in ms
Vodafone
63.8
Airtel
86.7
Idea
91.3
Jio
62.4
BSNL
92.3
Download Image

Tamil Nadu

4G Availability
in Tamil Nadu
in %
Vodafone
72.8
Airtel
86.9
Idea
84.6
Jio
97.0
Download Image
Download Speed Experience
in Tamil Nadu
in Mbps
Vodafone
7.2
Airtel
8.2
Idea
5.8
Jio
7.4
BSNL
2.8
Download Image
Upload Speed Experience
in Tamil Nadu
in Mbps
Vodafone
3.7
Airtel
1.7
Idea
3.4
Jio
1.8
BSNL
0.9
Download Image
Latency Experience
in Tamil Nadu
in ms
Vodafone
73.6
Airtel
49.9
Idea
64.1
Jio
59.0
BSNL
84.0
Download Image

Uttar Pradesh East

4G Availability
in Uttar Pradesh East
in %
Vodafone
74.1
Airtel
83.6
Idea
71.0
Jio
97.9
Download Image
Download Speed Experience
in Uttar Pradesh East
in Mbps
Vodafone
3.4
Airtel
6.4
Idea
3.4
Jio
4.9
BSNL
3.5
Download Image
Upload Speed Experience
in Uttar Pradesh East
in Mbps
Vodafone
1.8
Airtel
1.9
Idea
2.1
Jio
2.3
BSNL
0.9
Download Image
Latency Experience
in Uttar Pradesh East
in ms
Vodafone
94.7
Airtel
77.3
Idea
120.3
Jio
65.1
BSNL
104.6
Download Image

Uttar Pradesh West

4G Availability
in Uttar Pradesh West
in %
Vodafone
69.3
Airtel
85.8
Idea
73.5
Jio
97.9
Download Image
Download Speed Experience
in Uttar Pradesh West
in Mbps
Vodafone
3.0
Airtel
9.8
Idea
5.9
Jio
5.2
BSNL
3.5
Download Image
Upload Speed Experience
in Uttar Pradesh West
in Mbps
Vodafone
1.4
Airtel
3.0
Idea
3.9
Jio
1.8
BSNL
0.9
Download Image
Latency Experience
in Uttar Pradesh West
in ms
Vodafone
80.6
Airtel
53.5
Idea
108.5
Jio
61.1
BSNL
99.3
Download Image

West Bengal

4G Availability
in West Bengal
in %
Vodafone
70.7
Airtel
81.7
Idea
70.2
Jio
97.7
Download Image
Download Speed Experience
in West Bengal
in Mbps
Vodafone
8.0
Airtel
6.4
Idea
7.2
Jio
6.2
BSNL
3.6
Download Image
Upload Speed Experience
in West Bengal
in Mbps
Vodafone
3.8
Airtel
1.3
Idea
3.3
Jio
1.6
BSNL
1.0
Download Image
Latency Experience
in West Bengal
in ms
Vodafone
85.9
Airtel
110.8
Idea
138.7
Jio
66.6
BSNL
144.0
Download Image
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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(© Opensignal Inc.) information when using this image.

This image may not be used for any commercial purpose, including use in advertisements or other promotional content, without prior written consent.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

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