Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.
With a score of 86%, Viettel stood head and shoulders above its rivals in our 4G Availability metric. Second-place finisher Vinaphone was 10 percentage points behind the leader in our analysis, while MobiFone and Vietnamobile both scored below 70%. Viettel has clearly deployed a much more accessible 4G service, according to our measurements.
While we often see a range of speeds across a country's different operators, in Vietnam the differences between fastest and slowest average connection speed is quite stark. The leaders in our Download Speed Experience and Upload Speed Experience categories averaged connections four-to-five-times faster than the last placed finishers, according to our analysis.
Depending on the operator, the typical Video Experience in Vietnam can vary from Poor, in which case video is very slow to load and experiences frequent interruptions, to Good, where video loads much more quickly and stalls much less often.
Though Viettel's biggest lead was in 4G Availability, it outdid its peers in nearly every single one of our metrics, also winning our Video Experience, Download Speed Experience and Latency Experience awards outright. In the final metric, Upload Speed Experience, Viettel shared the award with Vinaphone as both operators averaged upload connections of 6.1 Mbps.
In our first look at the Vietnamese mobile market, Opensignal found an operator landscape characterized by large extremes. In every category we found operators that excelled in our metrics and others that fell flat. Viettel in particular stood out, winning four of our five awards outright, sometimes by very large margins. Vinaphone came in a strong second in several of our metrics, while MobiFone demonstrated both strengths and weaknesses, depending on the category. Vietnamobile, however, clearly has some catching up to do. It fell far below its rivals in every single one of our metrics.
| Mobile Experience Awards Vietnam | ||||
|---|---|---|---|---|
March 2019,
Vietnam Report
|
M
MobiFone
|
V
Vinaphone
|
V
Viettel Mobile
|
V
Vietnamobile
|
4G Availability
| ||||
Video Experience
| ||||
Download Speed Experience
| ||||
Upload Speed Experience
| ||||
Latency Experience
| ||||
|
Mobile Experience Awards Winners
|
March 2019,
Vietnam
|
|---|---|
|
4G Availability
|
V
Viettel Mobile
|
|
Video Experience
|
V
Viettel Mobile
|
|
Download Speed Experience
|
V
Viettel Mobile
|
|
Latency Experience
|
V
Viettel Mobile
|
|
Mobile Experience Awards Draws
|
March 2019, Vietnam
|
|---|---|
|
Upload Speed Experience
|
V
Vinaphone
V
Viettel Mobile
|
|
Video Experience
Additional Metrics |
M
MobiFone
|
V
Vinaphone
|
V
Viettel Mobile
|
V
Vietnamobile
|
|---|---|---|---|---|
| in 0-100 points | ||||
|
4G Video Experience
| 64.2 (± 1.51) | 66.5 (± 1.59) | 69.5 (± 0.82) | 42.0 (± 2.50) |
|
3G Video Experience
| 46.6 (± 1.58) | 38.9 (± 2.19) | 48.1 (± 2.00) | 31.3 (± 2.06) |
| 4G Video Experience | in 0-100 points |
|
M
MobiFone
|
64 (± 1.51) |
|
V
Vinaphone
|
66 (± 1.59) |
|
V
Viettel Mobile
|
70 (± 0.82) |
|
V
Vietnamobile
|
42 (± 2.50) |
| 3G Video Experience | in 0-100 points |
|
M
MobiFone
|
47 (± 1.58) |
|
V
Vinaphone
|
39 (± 2.19) |
|
V
Viettel Mobile
|
48 (± 2.00) |
|
V
Vietnamobile
|
31 (± 2.06) |
|
Download Speed Experience
Additional Metrics |
M
MobiFone
|
V
Vinaphone
|
V
Viettel Mobile
|
V
Vietnamobile
|
|---|---|---|---|---|
| in Mbps | ||||
|
4G Download Speed
| 18.0 (± 0.47) | 25.1 (± 0.54) | 24.0 (± 0.41) | 3.5 (± 0.15) |
|
3G Download Speed
| 7.3 (± 0.18) | 5.3 (± 0.17) | 7.2 (± 0.20) | 2.6 (± 0.08) |
| 4G Download Speed | in Mbps |
|
M
MobiFone
|
18 (± 0.47) |
|
V
Vinaphone
|
25 (± 0.54) |
|
V
Viettel Mobile
|
24 (± 0.41) |
|
V
Vietnamobile
|
4 (± 0.15) |
| 3G Download Speed | in Mbps |
|
M
MobiFone
|
7 (± 0.18) |
|
V
Vinaphone
|
5 (± 0.17) |
|
V
Viettel Mobile
|
7 (± 0.20) |
|
V
Vietnamobile
|
3 (± 0.08) |
|
Upload Speed Experience
Additional Metrics |
M
MobiFone
|
V
Vinaphone
|
V
Viettel Mobile
|
V
Vietnamobile
|
|---|---|---|---|---|
| in Mbps | ||||
|
4G Upload Speed
| 8.1 (± 0.26) | 11.0 (± 0.26) | 9.2 (± 0.17) | 2.0 (± 0.09) |
|
3G Upload Speed
| 1.6 (± 0.05) | 1.4 (± 0.05) | 1.5 (± 0.05) | 1.3 (± 0.04) |
| 4G Upload Speed | in Mbps |
|
M
MobiFone
|
8 (± 0.26) |
|
V
Vinaphone
|
11 (± 0.26) |
|
V
Viettel Mobile
|
9 (± 0.17) |
|
V
Vietnamobile
|
2 (± 0.09) |
| 3G Upload Speed | in Mbps |
|
M
MobiFone
|
2 (± 0.05) |
|
V
Vinaphone
|
1 (± 0.05) |
|
V
Viettel Mobile
|
1 (± 0.05) |
|
V
Vietnamobile
|
1 (± 0.04) |
|
Latency Experience
Additional Metrics |
M
MobiFone
|
V
Vinaphone
|
V
Viettel Mobile
|
V
Vietnamobile
|
|---|---|---|---|---|
| in ms | ||||
|
4G Latency
| 61.3 (± 0.67) | 45.0 (± 0.42) | 38.3 (± 0.22) | 74.4 (± 1.16) |
|
3G Latency
| 76.9 (± 0.87) | 62.3 (± 1.00) | 58.9 (± 0.72) | 96.0 (± 1.57) |
| 4G Latency | in ms |
|
M
MobiFone
|
61 (± 0.67) |
|
V
Vinaphone
|
45 (± 0.42) |
|
V
Viettel Mobile
|
38 (± 0.22) |
|
V
Vietnamobile
|
74 (± 1.16) |
| 3G Latency | in ms |
|
M
MobiFone
|
77 (± 0.87) |
|
V
Vinaphone
|
62 (± 1.00) |
|
V
Viettel Mobile
|
59 (± 0.72) |
|
V
Vietnamobile
|
96 (± 1.57) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
Opensignal is the mobile analytics company committed to improving mobile connectivity across the globe. We are the independent authority for understanding the true experience consumers receive on wireless networks.
Get in touch for more information on our analytics solutions and industry reports.
Opensignal Limited retains ownership of this report including all intellectual property rights, data, content, graphs & analysis. Reports produced by Opensignal Limited may not be quoted, reproduced, distributed, published for any commercial purpose (including use in advertisements or other promotional content) without prior written consent. Journalists are encouraged to quote information included in Opensignal reports provided they include clear source attribution. For more information, contact [email protected].
