Mobile Network Experience Report Peru February 2019

Peru

Mobile Network Experience Report
February 2019

Opensignal Active Userbase in Peru
Total Devices
401,620
Total Measurements
471,255,986
Data Collection Period
Oct 01 Dec 29, 2018

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Peter Boyland Analyst

Key findings

Entel streaks ahead in our speed metrics

Entel won both our Download and Upload Speed Experience awards, after tying for the download crown with Movistar in our last report on Peru. Entel managed to increase its average Download Speed Experience score by nearly 3 Mbps to reach 16.3 Mbps in our measurements and pull ahead of its rivals. Meanwhile Entel won our Upload Speed Experience award with a score of 9.2 Mbps — nearly 20% faster than its closest rival Movistar.

Entel holds its lead in a close 4G Availability race

Entel kept our 4G Availability crown with a score of 85.8% — although the operator hasn't significantly increased its score over the past six months. Rivals Claro and Movistar both increased their scores by over 2 percentage points, but not enough to catch the leader. All four of Peru's operators have now passed the 80% milestone.

Claro wins Video Experience with a Good rating

Claro won its only award in our new Video Experience category, with a score of 55.2 (out of 100). Claro was the only operator to top a score of 55, which earned it a Good rating in our Video Experience measurements. Rivals Movistar and Entel both earned Fair Video Experience rankings, while Bitel's score fell into the Poor category, meaning a typical consumer experience is characterized by frequent stalling during video playback and long loading times, even at low resolutions.

Some impressive improvements in Peru's Latency scores

Entel came top of our Latency Experience rankings with a score of 49.4ms — a 20% improvement on its closest rival Claro's score. In our 4G Latency metric, Entel and Claro saw hardly any improvement in their scores over the past six months, while Movistar's improved by over 6ms and Bitel's by over 22ms. However we saw the greatest enhancements in our 3G Latency scores, as every operator improved by over 7% while Bitel's score improved by nearly 25%.

Introduction

Over the course of our last few reports on Peru, we've seen something of a two-horse race, with two operators winning or tying for all of our mobile experience awards. But our latest analysis of the Peruvian mobile market shows Entel has pulled ahead of the pack, winning four out of our five awards — while Claro surprised with a win in our new Video Experience metric. Examining over 470 million measurements from over 400,000 devices in the 90 days from 01 Oct, we've ranked Peru's four national operators based on mobile user experience.

Opensignal Awards Table

Mobile Experience Awards, Peru
February 2019, Peru Report
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image
Mobile Experience Awards Winners
February 2019, Peru
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image

Overview

Click on metric labels below for a quick preview
4G Availability
in %
Movistar
83.9
Claro
82.4
Bitel
80.7
Entel
85.8
0 22.5 45 67.5 90
The brackets represent confidence intervals.
Download Image

National Analysis

4G Availability

4G Availability
in %
Movistar
83.9
Claro
82.4
Bitel
80.7
Entel
85.8
0 22.5 45 67.5 90
The brackets represent confidence intervals.
Download Image

Video Experience

Video Experience
in 0-100 points
Movistar
45.7
Claro
55.2
Bitel
33.9
Entel
49.4
Poor Fair Good Very Good Excellent
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Supporting Metrics
in 0-100 points
4G Video Experience
50.2 (± 0.82) 62.5 (± 0.86) 47.0 (± 1.77) 54.1 (± 0.85)
3G Video Experience
30.7 (± 1.97) 35.2 (± 2.86) 24.4 (± 1.34) 33.7 (± 2.20)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Video Experience in 0-100 points
50 (± 0.82)
63 (± 0.86)
47 (± 1.77)
54 (± 0.85)
3G Video Experience in 0-100 points
31 (± 1.97)
35 (± 2.86)
24 (± 1.34)
34 (± 2.20)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Movistar
12.5
Claro
12.6
Bitel
2.9
Entel
16.3
0 5 10 15 20
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Supporting Metrics
in Mbps
4G Download Speed
14.8 (± 0.26) 15.7 (± 0.27) 4.7 (± 0.19) 20.0 (± 0.42)
3G Download Speed
5.0 (± 0.15) 4.1 (± 0.16) 1.7 (± 0.06) 4.1 (± 0.18)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Download Speed in Mbps
15 (± 0.26)
16 (± 0.27)
5 (± 0.19)
20 (± 0.42)
3G Download Speed in Mbps
5 (± 0.15)
4 (± 0.16)
2 (± 0.06)
4 (± 0.18)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Movistar
7.7
Claro
5.9
Bitel
1.0
Entel
9.2
0 2.5 5 7.5 10
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Supporting Metrics
in Mbps
4G Upload Speed
9.7 (± 0.18) 7.7 (± 0.15) 1.9 (± 0.10) 11.8 (± 0.30)
3G Upload Speed
1.1 (± 0.05) 1.0 (± 0.05) 0.4 (± 0.02) 0.6 (± 0.05)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Upload Speed in Mbps
10 (± 0.18)
8 (± 0.15)
2 (± 0.10)
12 (± 0.30)
3G Upload Speed in Mbps
1 (± 0.05)
1 (± 0.05)
0 (± 0.02)
1 (± 0.05)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.

Latency Experience

Latency Experience
in ms The lower the figure the better the latency
Movistar
64.9
Claro
62.0
Bitel
74.5
Entel
49.4
0 18.75 37.5 56.25 75
The brackets represent confidence intervals.
Download Image
Latency Experience
Supporting Metrics
in ms
4G Latency
57.6 (± 0.72) 53.2 (± 0.43) 50.6 (± 0.77) 42.3 (± 0.33)
3G Latency
89.4 (± 2.80) 85.9 (± 2.04) 91.8 (± 1.17) 72.5 (± 1.78)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Latency in ms
58 (± 0.72)
53 (± 0.43)
51 (± 0.77)
42 (± 0.33)
3G Latency in ms
89 (± 2.80)
86 (± 2.04)
92 (± 1.17)
73 (± 1.78)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience

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