We have also grouped our Video Experience scores in categories ranging from Very Good to Poor. In Ecuador, both Movistar and Claro's overall Video Experience scores fell into the Fair range, meaning video load times are sluggish, stuttering during playback is common and networks may have trouble coping with higher-resolution formats. Our measurements show that Claro and Movistar had similar 4G Video Load Time scores, with Movistar slightly ahead of its rival. But Claro was notably ahead in our 4G Video Stalling Occurrence measurements — meaning Movistar's superior 4G Availability score was the key factor which saw the operator secure our Video Experience crown.
CNT's Video Experience score however fell into the Poor category, where the typical user experience is characterized by frequent stalling and long loading times even for low-resolution video. This was also reflected in our supporting video metrics, which showed that CNT was considerably behind its rivals in both 4G Video Load Time and 4G Video Stalling Occurrence.