Mobile Networks Update: Chile (March 2018)

In the six months since Opensignal published its State of Mobile Networks report for Chile, we've seen little change in 4G speed in the Andean nation, but 4G availability continued its steady climb upwards. In our first Mobile Networks Update for Chile, we've refreshed our data on the four nationwide operators, examining how their 3G and 4G metrics have changed since our last report.

  • LTE speeds remained level over the last six months, and Claro held onto its lead with an average download speed of 20.2 Mbps in our measurements. Both Claro and Entel averaged 4G speeds above the global average of 16.9 Mbps, but Movistar and WOM fell short of that mark.

  • While there was no movement in our 4G speed rankings, our overall speed rankings were completely upended. In our September report, we recorded a three-way tie in overall speed between Claro, Movistar and WOM. In this report, we have a single winner in overall speed, but that winner isn't any of the aforementioned three. Rather, Entel led the rankings with an average download of 12.7 Mbps across its mobile data networks — a direct result of the boost to Entel's 4G availability score over the last six months.

  • Movistar once again took home Opensignal's 4G availability award, but all four operators saw their availability scores grow in the last six months. Entel and Movistar had 4G availability ratings greater than 70%, meaning our users were able to connect to their 4G networks in 7 out every 10 attempts. WOM is on the cusp of crossing the 70% threshold as well. Claro, however, still has more catching up to do. Its 4G availability still languished below 60% in our most recent tests.

Opensignal Awards Table

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

Claro

 medal

Entel

 medal medal medal medal

Movistar

 medal

WOM

 medal

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Performance by Metric

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

Download Speed: 4G

This metric shows the average download speed for each operator on LTE connections as measured by Opensignal users.

Download Speed: 3G

This metric shows the average download speed for each operator on 3G connections as measured by Opensignal users.

Download Speed: Overall

This metric shows the average download speed experienced by Opensignal users across all of an operator's 3G and 4G networks. Overall speed doesn't just factor in 3G and LTE speeds, but also the availability of each network technology. Operators with lower LTE availability tend to have lower overall speeds because their customers spend more time connected to slower 3G networks.

Latency: 4G

This metric shows the average latency for each operator on LTE connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Latency: 3G

This metric shows the average latency for each operator on 3G connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Availability: 4G

This metric shows the proportion of time Opensignal users have an LTE connection available to them on each operator’s network. It's a measure of how often users can access a 4G network rather than a measure of geographic or population coverage.

Our Methodology

Opensignal measures the real-world experience of consumers on mobile networks as they go about their daily lives. We collect 3 billion individual measurements every day from tens of millions of smartphones worldwide.

Our measurements are collected at all hours of the day, every day of the year, under conditions of normal usage, including inside buildings and outdoors, in cities and the countryside, and everywhere in between. By analyzing on-device measurements recorded in the places where subscribers actually live, work and travel, we report on mobile network service the way users truly experience it.

For this particular report, 314,691,194 datapoints were collected from 21,575 users during the period: 2017-11-02 - 2018-01-31.

We continually adapt our methodology to best represent the changing experience of consumers on mobile networks and, therefore, comparisons of the results to past reports should be considered indicative only. For more information on how we collect and analyze our data, see our methodology page.

For every metric we've calculated statistical confidence intervals and plotted them on all of the graphs. When confidence intervals overlap for a certain metric, our measured results are too close to declare a winner in a particular category. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

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